> For the complete documentation index, see [llms.txt](https://docs.triumpharcade.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.triumpharcade.com/responsible-purchasing-policy.md). # Responsible Purchasing Policy Updated: August 14, 2026 **Responsible Purchasing Policy** At Triumph TCG, LLC dba Rips by Triumph ("Rips") we are committed to promoting responsible collecting and purchasing practices and ensuring the well-being of our users. Although blind box purchasing is legally different than gambling, individuals may find themselves unable to purchase responsibly. This policy should be read together with our [Terms of Use](/terms-of-use-rips-by-triumph.md), including Sections 2.4 (account suspension), 2.7 (exclusion by Triumph), 2.8 (effect of exclusions and self-exclusion), and 6.5.1 (promotions). We recognize that engaging in collectibles purchasing should be an enjoyable and entertaining experience, and it is our responsibility to support our users in making informed choices about their collecting and purchasing habits. To uphold this commitment, we have implemented the following Responsible Purchasing Policy: 1. **Self-Exclusion:** Users who feel they need a break from purchasing and collecting or want to exercise control over their purchasing activities may request to self-exclude. Self-exclusion can be initiated by contacting our support team by text message from a phone associated with the contacting users account or through the support chat feature on the Rips app. Upon receiving a self-exclusion request, our staff will promptly mark the user's account as banned from purchasing activities pursuant to this policy. The self-exclusion period will be determined by the user, with options ranging from temporary suspension to permanent exclusion. If a user requests permanent exclusion they will not be able to use the app with their existing phone number. Triumph may also exclude or restrict a user's access on its own initiative where it believes use of the Platform may be unhealthy, as set forth in Section 2.7 of the [Terms of Use](/terms-of-use-rips-by-triumph.md), with the effects described in Section 2.8. The effects of self-exclusion are set forth in Section 2.8 of the [Terms of Use](/terms-of-use-rips-by-triumph.md). During the self-exclusion period: (a) the user will not be able to deposit funds; (b) the user will retain the ability to withdraw any withdrawable balance in accordance with Section 6.3 of the [Terms of Use](/terms-of-use-rips-by-triumph.md); and (c) unless the user requests a full purchasing restriction, the user may continue to use existing balances and Bonus Cash for purchases. Users may request a full purchasing restriction at any time by contacting support, in which case all purchases will be blocked for the exclusion period. Bonus Cash, referral programs, and other promotions may remain active during a self-exclusion period, and referral amounts may continue to be credited. As set forth in Sections 2.8 and 6.5.1 of the [Terms of Use](/terms-of-use-rips-by-triumph.md), Triumph is not responsible for referral amounts received, or for Bonus Cash, or other promotional amounts used, converted, or forfeited, during a self-exclusion period. 2. **Account Balance:** Self-exclusion does not affect a user's ability to withdraw. Users may withdraw any withdrawable balance before or during a self-exclusion period, subject to the withdrawal requirements in Section 6.3 of the Terms of Use (including KYC verification). Upon any withdrawal, unused Bonus Cash will be forfeited per Section 6.5.1 of the Terms of Use. Users requesting permanent exclusion are strongly encouraged to withdraw all withdrawable funds first, as app access will be terminated; any remaining withdrawable balance will be handled in accordance with Section 12 of the Terms of Use. 3. **Support and Resources:** We provide resources and information to help users make informed decisions about their purchasing and collecting habits. Our support team is available to assist users who may have concerns about their purchasing and collecting behavior or who require further assistance with self-exclusion. We encourage users to reach out for support if they feel they are experiencing purchasing and collecting-related issues or if they need guidance on setting limits. Support can be found on the websites and helplines attached to this policy. 4. **Responsible Purchasing and Collecting Tools:** From time to time, we may offer a range of tools and features to empower users to manage their purchasing and collecting activities responsibly. For additional tools that may be available please contact customer support in the Rips application. We do not guarantee that any tool may be available or that we will maintain the functionality of any tool. 5. **Promotion of Responsible Purchasing and Collecting:** We actively promote responsible purchasing and collecting practices through our marketing materials, website, and app. We collaborate with industry organizations and regulatory bodies to support responsible purchasing and collecting initiatives and advocate for consumer protection measures. 6. **Continuous Improvement:** We continuously review and update our Responsible Purchasing Policy to ensure it remains effective and aligned with best practices in the industry. Feedback from users and stakeholders is welcomed and considered in our ongoing efforts to enhance our responsible gaming measures. 7. **Responsible Use — Important Health and Spending Notice** Rips is a shopping application that lets you purchase certain classes of collectibles. While Rips is not a video game, it incorporates entertainment and game-like features, such as randomized or surprise outcomes, rewards, and other engaging mechanics, that can make repeated use feel compelling. Because of this, one significant risk associated with Rips is **compulsive shopping and overspending**, sometimes referred to as shopping or spending addiction. **Shop Responsibly.** Rips is intended for entertainment and should be enjoyed as part of a balanced lifestyle and within your means. Purchasing should be a deliberate choice, not a reflex. Excessive or compulsive purchasing can lead to negative effects on your finances, relationships, and well-being. **Potential Risks of Excessive or Compulsive Purchasing:** * Financial strain, debt, or spending beyond your budget * Buying more than intended, or difficulty stopping once you start * Chasing losses or repeatedly purchasing to recapture the excitement of a prior outcome * Neglect of personal relationships, work, or other responsibilities * Feelings of guilt, anxiety, or secrecy around your spending * Disruption of sleep, screen-time habits, or daily routines tied to prolonged app use **We Encourage Healthy Habits:** * Set a budget before you shop and track what you spend * Set reasonable limits on the time and money you devote to the app * Take regular breaks and avoid purchasing impulsively or to manage stress or emotions * Be especially mindful that randomized or surprise-style purchases can encourage repeat spending **Seek Help If Needed.** If you or someone you know is having difficulty controlling shopping or spending habits, or if use of Rips is interfering with your finances, relationships, or well-being, please consider reaching out to a financial counselor or a mental health professional. Support resources are provided below. Remember: Shopping on Rips should be a fun addition to your life, not a source of harm. If you are experiencing any harmful effects, please seek help. Support service contact information is provided below. **Conclusion**: At Rips we take our responsibility to promote responsible purchasing and collecting seriously. By implementing robust policies and providing support resources, we aim to create a safe and enjoyable collecting environment for all our users. We are committed to fostering transparency, accountability, and trust in our platform, and we encourage our users to join us in prioritizing responsible purchasing and collecting practices. Rips acknowledges that the purchase of collectibles (particularly in blind-box form, where the specific contents of a pack are not known at the time of purchase) may, for some individuals, develop into compulsive spending behavior that causes financial, emotional, or interpersonal harm. By using Rips, you confirm that you meet the legal age requirement in your jurisdiction, accept these risks, and will purchase only with funds you can afford to spend. Rips makes no representation that its products are free from risk of compulsive purchasing behavior. Self-exclusion and other responsible purchasing tools are available at any time, and support resources are listed at the end of this policy. **Support Resources** | **Country / State** | **Website** |

Support Line

| | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------- | | United States of America | |

1-800-426-2537

or



Text “SUPPORT” to 53342

| | United Kingdom |



| 080-8020-133 | | Florida, USA | | See website. | | California, USA | | 1-855-2-Call-GA | | Germany | | 0800-077-66-11 | | **State** | **Phone Number** | **Text/Website** | | ------------- | ---------------- | ------------------------------------------------------------------------------------ | | Arizona | 1-800-NEXT-STEP | NEXTSTEP to 53342 | | Arkansas | 1-800-522-4700 | N/A | | Colorado | 1-800-522-4700 | [Link](http://ccpg.org/chat) | | Connecticut | 1-888-789-7777 | N/A | | Delaware | 888-850-8888 | 302-438-8888 | | Illinois | 1-800-GAMBLER | ILGAMB to 833234 | | Indiana | 1-800-GAMBLER | INGAMB to 53342 | | Iowa | 1-800-BETS-OFF | [Link](http://yourlifeiowa.org/gambling) | | Kansas | 1-800-522-4700 | [Link](http://ksgamblinghelp.com/) | | Kentucky | 1-800-426-2537 | N/A | | Louisiana | 1-877-770-STOP | 1-877-770-STOP | | Maryland | 1-800-GAMBLER | [Link](http://mdgamblinghelp.org/) | | Massachusetts | 800-327-5050 | Link | | Michigan | 1-800-270-7117 | N/A | | Mississippi | 1-888-777-9696 | N/A | | Montana | 1-888-900-9979 | N/A | | Nebraska | 1-833-238-6837 | N/A | | New Jersey | 1-800-GAMBLER | N/A | | New Hampshire | 603-724-1605 | N/A | | New Mexico | 888-696-2440 | N/A | | New York | 877-8-HOPENY | HOPENY | | Ohio | 800.589.9966 | N/A | | Ontario | 1-866-531-2600 | CONNEX to 247247 | | Oregon | 1-877-695-4648 | 503-713-6000 | | Pennsylvania | 1-800-GAMBLER | [Link](http://pacouncil.com/chatline/) | | Puerto Rico | 1-800-981-0023 | N/A | | Rhode Island | 1-877-942-6253 | N/A | | Tennessee | 800-889-9789 | 800-889-9789 | | Virginia | 1-800-GAMBLER | [Link](https://m2.icarol.com/ConsumerRegistration.aspx?org=72331\&pid=462\&cc=en-US) | | Washington DC | 1-800-522-4700 | [Link](http://ncpgambling.org/chat) | | Washington | 1-800-547-6133 | N/A | | West Virginia | 1-800-GAMBLER | [1800Gambler.net](http://1800gambler.net/) | | Wisconsin | 800-426-2535 | N/A | | Wyoming | 1-800-522-4700 | 1-800-522-4700 |