# Privacy Policy Multi Product Privacy Policy - Multi-Product *Effective Date: March 6, 2022* *Last* *Updated: September 14, 2026* 1. **Introduction** Triumph Labs, Inc., and its affiliates (including, without limitation, "Triumph Arcade, LLC", "Triumph TCG, LLC", and the European subsidiaries referenced in our Arcade Terms of Use (SIA Triumph Arcade Europe (EU) and Triumph Arcade UK LTD (UK)), (collectively, "The Company") take your privacy seriously. The Company is committed to protecting it through our compliance with this policy. The Company develops and publishes software that allows for the purchase of products, the entry into various tournaments to the players of such games (each a “Player” and together “Players”), this policy covers all information collected using Triumph’s software, including: (i) leaderboards that publish Player scores in a given game category or multi-game category (”Leaderboards”); (ii) match-making between real players which may or may not include leaderboard functionality (”Match-Making”); (iii) real-cash prize tournaments and other real-cash prize games, including, in certain cases offering of leaderboards, match-making, and the creation and development of real-cash entry prize structures for each tournament or game with a prize (”Real Cash Tournaments”); (iv) the purchasing and selling of collectible goods (the "Collectible Transaction"). In each case an application that integrates the Company software is referred to as an “App” in this Privacy Policy and the Company software that is integrated into each App the “Triumph SDK” - in most cases the App and the Company Software are indistinguishable and are operated together by the Company. This policy describes: * The types of information we may collect or that you may provide when you register with, access, use, or transact with an App, the Company website, or the Triumph SDK. * Our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect in the Triumph SDK, the App, from our website, and in electronic communications sent through or in connection with any of the foregoing. This policy DOES NOT apply to information that you provide to or is collected by any third party. Third parties have their own privacy policies, which we encourage you to read before providing information on or through them. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use a Company App or the Triumph website. By downloading, registering with, or using the Website or the App, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Company App or Website after we revise this policy means you accept those changes, so please check the policy periodically for updates. 2. **Age Limits.** Certain features of the App are not intended for all age groups. For the Leaderboard and Match-Making products the Company uses an age-gate to determine the age of a user. If a person is under the age of 13 certain features will not be available, for example, the uploading of avatars, the changing of default username, and reuse of a username in multiple sessions (together the features available after such restriction being referred to as “Anonymous Mode”) in order to ensure that no data is collected from such users. If a user is under 18 years of age Leaderboard and Match-Making will be available but the Real Cash Tournaments feature and the Collectible Transaction feature will not be available. We do not knowingly collect personal information from children under 13 years of age. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, or if a child under the age of 18 has accessed any of the Real Cash Tournament features, please contact us at . 3. **Information We Collect and How We Collect It** We collect information from and about users of the App: * Directly from you when you provide it to us. * Automatically when you use the App. * Automatically when you execute transactions on the App. * Automatically when you communicate through the App. * Your responses to surveys that we might ask you to complete for research purposes. * Details of transactions you carry out through the App and details related to the fulfillment of your transaction. * Automatically when you allow various permissions (location, camera, etc.). * On our websites using cookies, for more information see our [Cookie Policy](/cookie-policy). A. ***Information You Provide to Us*** When you download, register with, or use the App, we may ask you provide information: * By which you may be personally identified, such as name, email address, telephone number, and birthdate. * Information submitted by you that may allow you to be personally identified, such as a user selected image, a username, and information that you communicate to the Company within the App, for example when you report a problem within the App using the customer support chat function. * That is about you but individually does not identify you, such as the following: App input data, for example the buttons you press when interacting with the App, score data, and mathematical skill rankings based on your score data. * When placing orders through the App you may be required to provide financial information including credit or debit card information, address, or bank account information. * In order to withdraw from the App you will be required to provide or we will collect the following additional information by which you may be personally identified including: an image of a government issued identification document or such other identification document as may be accepted by the Company; a short video that includes your face; the location of access; the internet protocol (IP) address from which you access the system; data regarding the browser or software used to access the system; and the time of access (the “Customer Authentication Data”). You may also provide information for publication or display ("**Posted**") on public areas of the App, such as username, the selected user image, and gameplay score data, gameplay visual data, and prize outcomes (collectively, "**Public Account Data** "). Your Public Account Data is posted and transmitted to others at your own risk. We cannot control the actions of third parties with whom your Public Account Data is visible and such Public Account Data should be understood as being generally available to the public both within the App and outside of the App. B. ***Automatic Information Collection and Tracking*** When you download, access, and use the App, it may use technology to automatically collect: * **Usage Details.** When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs of any category of collected data identified in this Privacy Policy, communication data, the resources that you access and use on or through the Company Apps, images of the Company Apps output during use, results and outputs from App use, account balances, gameplay score history, and a profile of score or skill level developed from gameplay data. Usage Details, including gameplay score history, score or skill profiles, account balances, and transaction data, are collected and used only for the purposes described in "How We Use Your Information" below. The Company does not use this information to monitor for, identify, or predict unhealthy or excessive use, or to select users for a Company-initiated exclusion or suspension. * **Device Information.** We may collect information about your mobile device and internet connection including the IP address, the unique device identifier, operating system, browser type, mobile network information, the device's telephone number, and the devices data service providers. * **Stored Information and Files.** The App also may access metadata and other information associated with other files stored on your device that you provide access to. This includes, for example, photographs which you select for upload as a user image. * **Location Information.** This App does collect and log real-time information about the location of your device to limit certain games and tournament types to jurisdictions in which such games and tournaments are authorized. * **Cookies**. Cookies are small text files placed on your device that allow us to improve our services, analyze traffic, and enhance your overall user experience. You may opt-out of the use of cookies, for more information see our [Cookie Policy](https://docs.triumpharcade.com/cookie-policy). If you do not want us to collect this information do not download or use the App or delete your account as well as the applications from your device. C. ***Third-Party Information Collection*** When you use the Company Apps, certain third parties that are contracted with by the Company for the provision of services related to the app (“Integrated Third Parties”), including: (i) payment processors; (ii) in-app communication providers; (iii) device authentication providers; (iv) customer identity authentication providers, and (v) advertising and marketing providers may receive certain information shared by Company. Information provided to Integrated Third Parties should not be used for any other purpose outside of fulfilling their service to the Company. If you believe that your information is or has been used inappropriately by any Integrated Third Parties, please contact . Third parties may use tracking technologies to collect information about you when you use download or use the Company Apps. For example: * Platforms from which you download the App. * Your internet service provider. * Your device manufacturer. * Your mobile or data service provider. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. 4. **How We Use Your Information** We use information that we collect about you or that you provide to us, including any personal information, to: * Track your score and prize outcomes. * Develop and create prize structures. * Provide you with the App features. * Give you notices about your account, including expiration and renewal notices. * Contact you regarding any App issues. (Please note that you will never be requested to provide your account credentials to the Company – you should not share your account information with anyone. If you have issues with account access contact ) * Carry out our obligations and enforce our rights arising from the Terms of Use, including related to withdrawal or deposits from the Account App. * Notify you when App updates are available and of changes to any products or services we offer or provide though it. * Confirm your identity, including through the pre-filling of your identity information for your review and confirmation. * Fulfill any other purpose for which you provide it. * Provide a personalized experience, for example use of skill-based matchmaking in tournaments. * Employ anti-cheating and anti-fraud algorithms and features. * Act on responsible gaming or responsible purchasing requests and other communications you direct to us, such as a request for account suspension or self-exclusion. * Track the performance of the App, improve the Company Apps and company practices. The usage information we collect helps us to improve our Company Apps and to deliver a better and more personalized experience by enabling us to: * Estimate our audience size and usage patterns. * Store information about your preferences, allowing us to customize our App according to your individual interests or skill level. * Recognize you when you use the Company Apps. * Maintain compliance, financial, tax, and other legally required records. * Improve App performance. We use location information we collect to ensure that you are in a jurisdiction where the use of the App is authorized or to assist in the confirmation of your identity, and for no other purposes. We may use the information we collect to display advertisements to you within the App, including in certain cases advertisements based on your personal information. **What we do not use your information for**. Company does not use gameplay data, score or skill profiles, deposit or purchase history, spending amounts or patterns, or other usage information to evaluate any user for, or to initiate, an exclusion or suspension of that user's account. Any Company-initiated exclusion for health and safety reasons is based solely on direct communications from or on behalf of the user, as described in the applicable Terms of Use and Responsible Gaming or Responsible Purchasing Policy. Exclusion decisions are made by Company personnel and are not made by automated means. 5. **Disclosure of Your Information** We may disclose: (i) aggregated information about our users in a de-identified form, (ii) information that does not identify any individual or device, and (iii) Posted information without restriction. In addition, we may disclose personal information that we collect or you provide: * To contractors, service providers, and other third parties we use to support our business, such as the Integrated Third Parties, who are bound by contractual obligations to keep personal information disclosed to them confidential and use it only for the purposes for which it is disclosed to them. * To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our users is among the assets transferred. * To fulfill the purpose for which you provide it. For example, if you upload an image as your user image it will become Posted and publicly associated with your App account. * For any other purpose disclosed by us when you provide the information. * With your consent. * To comply with any court order, law, or legal process, including to respond to any government or regulatory request. * To comply with service provider obligations, including payment processor and compliance requirements. * To enforce our rights arising from any contracts entered into between you and us, including any App Terms of Use. * To execute deposits, withdrawals, any other in-App transactions. * If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, anti-cheating, and credit risk reduction. * With marketing firms, unless you have opted out of the sharing of your personal data. See [Opt Out of Sale or Sharing of Information](/opt-out-of-sale-or-sharing-of-information). Mobile information will not be shared with third parties or affiliates for third party marketing or promotional purposes. Text messaging originator opt-in data and consent will not be sold or shared with any third parties or affiliates for their marketing or promotional purposes. This is true regardless of any other data-sharing categories described elsewhere in this Privacy Policy, all of which exclude SMS opt-in data and consent. We may share your mobile number with our messaging platform providers, carriers, and aggregators solely as necessary to deliver the text messages you have requested — never for those parties' own marketing purposes. Unless you opt out of the sharing of your information, the Company may share your information with marketing and advertising delivery companies for the purposes of: (i) finding users with similar interests and displaying our advertisements to such similar users; (ii) displaying our advertising to you. When applicable, we will obtain consent before sharing certain users' information for these purposes. Currently, the only firms that the Company shares information with are the following with the below identified purpose: | Firm | Information Shared | Purpose | | -------------------- | ---------------------------- | ---------------------------------------------------------------------------------------- | | Meta Platforms, Inc. | Email address, phone number. | Find individuals with similar interests to the shared user to deliver advertisements to. | 6. **Your Rights and Choices Relating to Use of Your Information** 6.1 **Your Choices Relating to Use of Your Information** * **Tracking Technologies.** You can choose whether or not to allow the App to collect information through other tracking technologies by not authorizing such collection or terminating the authorization. If you block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly. * **Location Information.** You can choose whether or not to allow the App to collect and use real-time information about your device's location through the device's privacy settings. If you block the use of location information, some parts of the App (for example, paid gameplay) may become inaccessible or not function properly. * **Advertising by the Company.** If you do not want us to use information that we collect or that you provide to us for the delivery of advertisements within the App, you can terminate use of any App that contains advertisements. * **Communication Preferences.** If you do not want to be contacted by email or text message you have the right to not consent to such use. If you have already consented you may opt out in accordance with the instructions on such communications. * **Sale of Your Data.** If you do not want your data to be sold or shared in the manner described above, you may opt out of such use by following the [Opt Out of Sale of Sharing of Information](/opt-out-of-sale-or-sharing-of-information) Instructions. * **Sharing Your Data.** We may share your data with third parties such as marketers in order to improve our marketing. If you do not want your data to be shared you may opt out of such use by following the [Opt Out of Sale or Sharing of Information](/opt-out-of-sale-or-sharing-of-information) Instructions. 6.2 **Your Rights Relating to Your Information** Subject to the limitations and exceptions in applicable law, including but not limited to exceptions related to required retention of data for tax or financial purposes, for anti-fraud and anti-cheating purposes, and for system functioning, you have the following rights related to your information: * **Right to Withdraw Consent.** You have the right to withdraw your consent for marketing communications (by following the opt-out instructions on such communications), and for the sale of your personal information or the sharing of your personal information by following the [Opt Out of Sale or Sharing of Information](/opt-out-of-sale-or-sharing-of-information) instructions. * **Right to Confirm the Processing of Your Information.** You have the right to confirm with the Company whether we are processing your personal information, and the categories of personal information that we collect and use about you. * **Right to Access Your Personal Information.** You have the right to access the personal information we have collected from you, and unless otherwise required by law you may only make this request for access once per year. The delivery of the personal information made under this section will be provided in its native format, for example, CSV, TXT, or a PDF extract. * **Right to Request Who We Share Data With.** You have the right to obtain a list of third parties to which we disclose personal information. * **Right to Correct Your Personal Information.** You have the right to correct errors in the personal information we store. * **Right to Deletion.** You have the right to delete your personal information subject to certain legal exceptions. If you make a request to delete your personal information we will delete or deidentify all information that is not subject to an exception. If you delete your Posted data from the App, copies of your Posted data may remain viewable in cached and archived pages, or might have been copied or stored by other App users. * **Right to Request a Transfer of Your Information.** You have the right to request a transfer of your information, however, please note that the information we collect and store is generally unique to the App and the Triumph SDK, as a result, there is no guaranty and the Company makes no representation that a transferee will be able to make use the information we provide, which will be in the formats described in the above "Right to Access Your Personal Information". * **Right to Opt Out of Targeted Advertising.** At this time the Company does not engage in targeted advertising and as a result the default is that you are opted out of any future targeted advertising absent a change in this Privacy Policy and your consent to such advertising. * **Right to Opt Out of the Sale of Your Personal Information.** You have the right to opt out of the sale of your personal information. To exercise this right, please follow the [Opt Out of Sale or Sharing of Information](/opt-out-of-sale-or-sharing-of-information) instructions. * **Right to Opt Out of the Sharing of Your Personal Information.** You have the right to opt out of the sharing of your personal information. To exercise this right, please follow the [Opt Out of Sale or Sharing of Information](/opt-out-of-sale-or-sharing-of-information) instructions. You may exercise these rights at any time by completing the following [form](https://zfrmz.com/RUOOk6GScPahLu9GSnc1) or by emailing our privacy team at . If you choose to exercise any of your rights set forth above, you will be required to verify your identity, which may include using Company's then-in-effect identity verification process as outlined in the Company [Terms of Use](/terms-of-use-triumph-arcade) prior to any account information being provided to you or changes made to your personal information handling. The following information will not be deleted for a period of seven years from the last paid transaction or deletion request, whichever is greater, as it is associated with financial transactions, business security practices, or is for internal uses that are compatible with reasonable consumer expectations or the context in which the information was provided: full name, unique device identifier, birthdate, phone number, social security number if required to be collected, transaction / game history, score / skill profiles. The following information will not be deleted upon request for paid customers that have been banned as it is related to business security: full name, unique device identifier, birthdate, phone number, social security number if required to be collected, transaction / game history, government issued identification documents, internet protocol address. 6.3 **Designated Agent** You may authorize another person (a "Designated Agent") to exercise your privacy rights on your behalf. To do so, you may complete the following form. To protect your privacy, we may require verification of both your identity and the authorized agent's identity. 6.4 **Appeals** To appeal a certain decision, you may email our privacy team at . If you are unsatisfied with the outcome of the appeal, you may have the right to complain to your state's Attorney General. 6.5 **Third Party Use of Your Information** We do not control third parties' collection or use of your information (where we are not providing it to such third parties) to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("**NAI**") on the NAI's [website](https://thenai.org/opt-out/). 6.6 **Additional Rights for Users in Specific Locations** Residents in certain states, such as California, or who are located in a European Common Economic Zone country or the United Kingdom may have additional personal information rights and choices. Please see the section **Specific Privacy Rights** for more information. 7. **Legally Required Disclosures** The below are legally required notices, however, please note that if you opt out of the sale and sharing of your personal information they will not apply: Notice: This website may sell your sensitive personal data. Notice: We may sell your sensitive (or biometric) personal data. 8. **Specific Privacy Rights for Certain Residents or Locations** Country and state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. If you are a resident of, or otherwise covered by any of the below state or countries applicable laws please review the additional rights and disclosures applicable to you: [California Privacy Policy](/california-privacy-policy) 9. **Data Security** We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, for example, any deposit or withdrawal transactions will be encrypted using SSL technology. The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of the Company Apps, this password can allow access to the account you hold with the Company Apps and allow the person with such a password to withdraw available funds from your account. You are responsible for choosing a strong password, regularly changing it, and keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Apps. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. 10. **Data Retention** We retain personal information that we collect for as long as necessary to fulfill the purposes described in this Privacy Policy, including to comply with legal and compliance requirements. This varies based on the type of information involved, but we consider factors such as ongoing business or legal needs, tax obligations, anti-fraud measures, and account security. 11. **SMS/Text Messaging** 11.1 **Collection of Mobile Phone Numbers** The Company collects mobile phone numbers when you provide them during account signup. By providing your mobile number and checking the SMS consent box at signup, you consent to receive text messages from the applicable company entity related to your consent, for "Rips by Triumph" Triumph TCG, LLC and for "Triumph Arcade" Triumph Arcade, LLC at the phone number associated with your account. SMS consent is collected separately from your consent to receive emails and is specific to the Company as the message sender. 11.2 **Types of Messages You Will Receive** After opting in, you may receive two categories of text messages from the Company: **Account and transactional messages**, such as withdrawal approvals, payment status, order confirmations, shipping and tracking updates, and other notifications related to your account or transactions. **Promotional and marketing messages**, such as new product announcements, special offers, and similar communications. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of using our services. We determine which promotional messages to send based on the most recent location information we have obtained for you, such as the location determined the last time you accessed our app. Because text messages are sent outside of an active app session, this information may not reflect your current location, and you may receive a promotional message describing an offer that is not available where you are then located. 11.3 **Message and Data Costs** You are solely responsible for any charges imposed by your mobile carrier or service provider for receiving text messages from the Company, including any data, messaging, or other fees associated with the receipt of SMS messages on your device. Message and data rates may apply, and these charges are determined by your carrier, not by the Company. The Company is not responsible for any costs you incur as a result of receiving messages you have consented to receive. If you are unsure about the charges that may apply, contact your mobile carrier before opting in. 11.4 **Sender-Specific Consent** Your consent to receive SMS messages applies only to the Company as the message sender and only to the messaging program you opted into. We do not use SMS consent collected through one Company product or app to send you text messages from a different Company product or app. If you wish to receive text messages from another Company brand or product, you will be asked to provide separate SMS consent through that product's own opt-in flow. 11.5 **No Sharing of SMS Opt-In Data with Third Parties** **Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.** All categories of personal information described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including any Company parent, subsidiaries, or affiliated brands, for their own marketing purposes. We may share mobile information only with service providers that help us deliver SMS messages on our behalf — including our SMS platform provider, message aggregators, and mobile carriers responsible for transmitting messages. These parties are contractually limited to using the information solely for delivering messages to you and may not use it for their own marketing purposes. We may also disclose information when required by law, subpoena, or valid legal process. 11.6 **Opt-Out** You may opt out of receiving promotional SMS messages at any time by replying **STOP** to any message. After you send STOP, we will send a confirmation message and you will no longer receive promotional SMS messages from the program you opted out of. You may continue to receive transactional messages essential to your account (such as withdrawal confirmations or shipping updates) unless you close your account. You may also contact us at to request removal. 11.7 **Help** For help with our SMS program, reply **HELP** to any message or contact us at . 11.8 **Eligibility** SMS messages from the Company are intended for users 18 years of age or older. By opting in, you represent that you are at least 18 and otherwise meet the eligibility requirements of the product you are using. 11.9 **SMS/Text Message** **Data Retention** We retain mobile phone numbers and related messaging records for as long as your account is active and as needed to provide the SMS service. When you opt out or close your account, we retain a record of your opt-out request to ensure we honor it, but we will not send you further promotional messages. 11.10 **Your Rights** You have the right to access, correct, or request deletion of the personal information we hold about you, including your mobile phone number. To exercise these rights, contact us at . Depending on your location, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). 12. **Changes to Our Privacy Policy** We may update our privacy policy from time to time. If we make changes to how we treat our users' personal information, we will post the new privacy policy on this page. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes. The Company may log you out of the App in order to require your review and agreement to this Privacy Policy. Please review this Privacy Policy and associated documents each time you login for any changes. 13. **Contact Information** To ask questions or comment about this privacy policy and our privacy practices, contact us at . To register a complaint or concern, please provide the full details of your complaint and an email and contact phone number to . 14. **Governing Law and Dispute Resolution** This Privacy Policy arises under the Company's [Terms of Use](https://docs.triumpharcade.com/terms-of-use) and any dispute between you and the Company related to this Privacy Policy shall be governed by the arbitration provisions contained in the [Terms of Use](https://docs.triumpharcade.com/terms-of-use) and the law applicable to such disputes as contained therein, except to the extent an alternative choice of law is required under applicable law. # Triumph Arcade Terms of Use (UK) # Triumph Arcade Privacy Policy (UK) # Privacy Policy (Spain) (Spanish) Política de Privacidad de Triumph \*Fecha de entrada en vigor: 9 de julio de 2026\* \*Actualizada: 10 de agosto de 2026\* La presente Política de Privacidad describe cómo Triumph (tal y como se define a continuación) trata la información y los datos que los usuarios nos facilitan, o que se refieren a los usuarios, con el fin de gestionar su relación con Triumph y proporcionar los juegos en línea, los servicios digitales, los torneos, las tablas de clasificación, las funciones de emparejamiento de jugadores, los sitios web, las aplicaciones, el kit de desarrollo de software y los servicios relacionados de Triumph. A los efectos de la presente Política de Privacidad, el término “Servicios” hace referencia a las aplicaciones de Triumph, los sitios web, el SDK de Triumph, las tablas de clasificación, el emparejamiento de jugadores, los juegos en línea, los torneos con dinero real cuando estén legalmente disponibles, las transacciones de objetos coleccionables, los canales de atención al cliente, las comunicaciones dentro de las aplicaciones, los SMS y los servicios digitales relacionados. La presente Política de Privacidad está dirigida específicamente a los usuarios ubicados en España y se ha elaborado teniendo en cuenta el RGPD, la LOPDGDD, la LSSI y, en su caso, los requisitos españoles en materia de juegos de azar, protección del consumidor, publicidad, fiscalidad, lucha contra el fraude, lucha contra el blanqueo de capitales y protección de los jugadores. Aceptar esta Política de Privacidad no implica que usted dé su consentimiento para todas las actividades de tratamiento descritas a continuación. Cuando se requiera el consentimiento, Triumph se lo solicitará por separado a través del mecanismo adecuado. Si no acepta esta Política de Privacidad, le rogamos que no utilice los Servicios ni nos facilite datos personales. 1\. Identidad del responsable del tratamiento Cualquier referencia a “Triumph”, “Nosotros” o “Nuestro” en la presente Política de Privacidad se refiere a SIA Triumph Arcade Europe, con domicilio social en Laipu iela 6, Rīga, LV-1050, Letonia. Triumph determina los fines y los medios del tratamiento de sus datos personales en relación con los Servicios y actúa como responsable del tratamiento a efectos de la legislación europea aplicable en materia de protección de datos. Persona de contacto en materia de privacidad: Jamin Horn (). Delegado de Protección de Datos, en caso de haber sido designado: Jamin Horn Cuando un producto específico sea suministrado por Triumph Labs, Inc., Triumph Arcade, LLC, Triumph TCG, LLC, SIA Triumph Arcade Europe o Triumph Arcade UK LTD, o con la participación de estas entidades, dichas entidades podrán actuar como responsables independientes, responsables conjuntos o encargados del tratamiento, en función de su función concreta. Cuando sea necesario, Triumph proporcionará información adicional específica sobre el producto. En lo que respecta al procesamiento de pagos, las operaciones de pago, retirada de fondos y transacciones pueden ser gestionadas por procesadores de pagos, entidades financieras o una entidad comerciante de referencia, según corresponda. Dichas entidades pueden tratar los datos de pago de conformidad con sus propias obligaciones legales y políticas de privacidad. Triumph cooperará con ellas para garantizar que los datos personales se traten de forma segura y de conformidad con la legislación aplicable en materia de protección de datos. Además, determinadas funciones de verificación de identidad, KYC, prevención del fraude, pagos, geolocalización, comunicaciones, SMS, análisis, alojamiento, asistencia y seguridad pueden ser prestadas por proveedores de servicios externos. Estos proveedores pueden actuar como encargados del tratamiento, responsables independientes u otras funciones legalmente reconocidas, en función de la actividad de tratamiento pertinente. Para la verificación de identidad, Triumph utiliza Footprint, un proveedor con sede en EE. UU. que actúa como responsable independiente del proceso de verificación. Los datos personales transferidos a Footprint en Estados Unidos están protegidos por las cláusulas contractuales tipo aprobadas por la Comisión Europea. Cuando un proveedor actúe como responsable independiente del tratamiento, los usuarios deberán consultar los términos y la política de privacidad de dicho proveedor antes de facilitar sus datos. Se puede acceder a las Condiciones de servicio de Footprint en \[URL de las Condiciones de servicio de Footprint] y a la Política de Privacidad de Footprint en \[URL de la Política de Privacidad de Footprint]. Cuando cualquier otro tercero actúe como responsable independiente, también podrán aplicarse su propio aviso de privacidad y sus propias condiciones. Si tiene alguna duda o desea obtener más información sobre cómo tratamos sus datos personales, puede ponerse en contacto con nosotros en . 2\. Finalidades del tratamiento Sus datos personales están protegidos por la ley. Esto significa que solo podemos tratar sus datos personales cuando exista una base jurídica válida para hacerlo, que puede ser una de las siguientes: * Cumplir un contrato celebrado con usted o adoptar medidas a petición suya antes de celebrar un contrato. * Para cumplir con una obligación legal aplicable a Triumph. * Porque ha dado su consentimiento para una finalidad específica. * Porque redunda en nuestro interés legítimo. * Porque sea necesario para el establecimiento, el ejercicio o la defensa de reclamaciones legales. Cuando tratemos datos personales sobre la base de un interés legítimo, lo haremos únicamente tras evaluar que el tratamiento es necesario y proporcionado y que no prevalece sobre sus derechos y libertades. Podrá oponerse a este tratamiento en los casos previstos por la legislación aplicable. | Finalidad del tratamiento | Datos tratados | Base jurídica | | ---------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Gestión de la cuenta de usuario | Datos de identificación, datos de contacto, fecha de nacimiento, nombre de usuario, credenciales de acceso, preferencias de la cuenta y estado de la cuenta. | Ejecución del contrato y, en su caso, cumplimiento de las obligaciones legales relativas a la verificación de la edad o la elegibilidad. | | Prestación de los servicios, juegos, tablas de clasificación y emparejamientos | Datos de la cuenta, actividad en los juegos, puntuaciones, resultados, clasificaciones, nivel de habilidad, datos de uso, datos técnicos e identificadores. | Cumplimiento del contrato e interés legítimo en mantener la funcionalidad, la integridad y la calidad de los Servicios. | | Torneos con dinero real y juegos con premios, cuando estén legalmente disponibles | Datos de identificación, edad, jurisdicción, actividad en los juegos, saldos, depósitos, retiradas, resultados de premios, datos de transacciones y datos técnicos. | Cumplimiento del contrato, cumplimiento de las obligaciones legales e interés legítimo en prevenir el fraude y el abuso. | | Procesamiento de pagos, depósitos, retiradas y reembolsos | Método de pago, datos de facturación, registros de transacciones, datos de retiradas, saldo de la cuenta, información sobre reembolsos y devoluciones, tokens de pago, identificadores de pago, estado del método de pago almacenado, respuestas del proveedor de pagos e información necesaria para verificar que el método de pago pertenece al usuario o está autorizado por él. | Cumplimiento del contrato, cumplimiento de las obligaciones fiscales, contables, financieras y de lucha contra el fraude, e interés legítimo en verificar la titularidad del pago, prevenir pagos no autorizados, resolver disputas y cumplir con los requisitos de seguridad de los pagos. | | Comprobaciones de identidad, edad, elegibilidad y autenticación | Documento de identidad, imagen del documento, datos del documento, vídeo en directo, selfie o imagen de verificación similar, imagen facial cuando proceda, fecha de nacimiento, número de teléfono, dirección IP, ubicación, datos de localización por GPS o del dispositivo cuando sea estrictamente necesario, datos del dispositivo, hora de acceso y señales de autenticación. | Cumplimiento de las obligaciones legales aplicables a la verificación de identidad, la verificación de edad, el “KYC”, la lucha contra el blanqueo de capitales, la lucha contra la financiación del terrorismo, la regulación del juego y la protección de los jugadores (incluidas la Ley 10/2010, la Ley 13/2011 y los requisitos normativos aplicables de España y de la UE), la ejecución del contrato y el interés legítimo en materia de seguridad, control de acceso, prevención del fraude y protección de los usuarios. Cuando se tratan datos biométricos para la comparación facial o la detección de vida, Triumph se basa en: (i) el cumplimiento de las obligaciones legales que exigen una verificación de identidad rigurosa para los juegos con dinero real y los servicios regulados; y (ii) el consentimiento explícito, que se obtiene y documenta antes de que comience el proceso de verificación biométrica. Los datos biométricos se tratan momentáneamente para realizar la verificación y se eliminan inmediatamente sin ser almacenados. | | Verificación de la ubicación geográfica y restricciones territoriales | Dirección IP, datos de geolocalización, datos de conexión, información del dispositivo, proveedor de red y otras señales técnicas de localización. | Cumplimiento de las obligaciones legales cuando proceda, ejecución del contrato e interés legítimo en impedir el acceso desde territorios no autorizados. | | Prevención del fraude, lucha contra las trampas, detección de bots y seguridad de la Plataforma | Datos del juego, patrones de puntuación, historial de la cuenta, datos de transacciones, datos del dispositivo, dirección IP, datos de ubicación, datos de comunicaciones y de autenticación. | Interés legítimo en proteger la seguridad y la integridad del servicio, cumplimiento de las obligaciones legales cuando proceda, y formulación, ejercicio o defensa de reclamaciones legales. | | Atención al cliente, reclamaciones y solicitudes de derechos | Datos de identificación y de contacto, datos de la cuenta, comunicaciones, tickets de asistencia, archivos, documentos y datos técnicos pertinentes. | Ejecución del contrato, cumplimiento de obligaciones legales e interés legítimo en la gestión de solicitudes, quejas y reclamaciones. | | Comunicaciones de servicio, transaccionales y por SMS | Dirección de correo electrónico, número de teléfono, identificadores de cuenta, identificadores de dispositivos o de notificaciones push, preferencias de comunicación y datos necesarios para notificar cuestiones de seguridad, pago, retirada de fondos, operativas o legales. | Cumplimiento del contrato, interés legítimo en las comunicaciones de servicio y seguridad, cumplimiento de obligaciones legales y consentimiento para recibir SMS promocionales cuando sea necesario. | | Comunicaciones de marketing y publicidad | Datos de contacto, preferencias de marketing, registros de consentimiento, registros de exclusión voluntaria, historial de uso o de compras, interacciones con campañas, cookies e identificadores publicitarios, cuando proceda. | Consentimiento para el marketing electrónico y las cookies no esenciales, cuando sea necesario. El interés legítimo puede aplicarse a productos o servicios similares para usuarios existentes cuando lo permita la ley y se ofrezca una opción sencilla de exclusión voluntaria. | | Análisis, encuestas y mejora del servicio | Datos de uso, métricas técnicas, respuestas a encuestas, comentarios sobre productos, puntuaciones de satisfacción, datos de incidencias y datos agregados o seudonimizados, siempre que sea posible. | Interés legítimo en mejorar los Servicios y consentimiento cuando lo exija la legislación aplicable. | | Cumplimiento normativo, protección del usuario y juego responsable, cuando proceda | Datos de identidad, datos de la cuenta, actividad de juego, datos de transacciones, comunicaciones, registros técnicos, indicadores de comportamiento, información de verificación de sanciones, controles contra el blanqueo de capitales y la financiación del terrorismo, registros de restricciones de cuentas, registros de revisión de retiradas, registros de juego responsable cuando proceda y registros exigidos por la ley. | Cumplimiento de las obligaciones legales aplicables e interés legítimo en cooperar con las autoridades, proteger a los usuarios y defender los derechos de Triumph, incluidas las obligaciones en materia de lucha contra el blanqueo de capitales, la financiación del terrorismo, las sanciones, los impuestos, los juegos de azar, la protección del consumidor y la protección de los jugadores, cuando proceda. | | Gestión corporativa y transacciones | Datos estrictamente necesarios relativos a contactos, cuentas, transacciones, uso y relaciones contractuales. | Interés legítimo en la administración corporativa, reorganizaciones, fusiones, adquisiciones, ventas de activos o sucesión, sujeto a las garantías adecuadas. | | Suspensión, restricción, bloqueo, confiscación de cuentas y aplicación de los Términos y Condiciones | Datos de la cuenta, datos de juego, datos de puntuación, datos de transacciones, datos de pago, datos de retiradas, datos de KYC, datos del dispositivo, dirección IP, datos de ubicación, señales técnicas, indicadores de fraude, indicadores de trampa, registros de comunicaciones e investigaciones. | Cumplimiento del contrato; interés legítimo en hacer cumplir los Términos y Condiciones, proteger la Plataforma y a los demás usuarios, prevenir el fraude, las trampas y el uso indebido; cumplimiento de las obligaciones legales cuando proceda; formulación, ejercicio o defensa de reclamaciones legales. | Si decide no facilitar los datos personales que son obligatorios para una función específica, es posible que no podamos crear o mantener su cuenta, prestarle los Servicios, verificar su edad o identidad, procesar pagos o retiradas, permitir el acceso a torneos o funciones con dinero real, resolver incidencias, prevenir el fraude o cumplir con las obligaciones legales aplicables. 3\. Plazo de conservación Los datos personales se conservarán mientras su cuenta permanezca activa y durante el tiempo estrictamente necesario para cumplir con los fines descritos en la presente Política de Privacidad o para cumplir con las obligaciones legales aplicables, tras lo cual se eliminarán, se anonimizarán o, en su caso, se bloquearán o restringirán, de modo que solo estén disponibles con fines legales, reglamentarios, de seguridad, de prevención del fraude o de reclamaciones. Los datos de la cuenta (identificación, datos de contacto, fecha de nacimiento, nombre de usuario y preferencias de la cuenta) se conservarán mientras la cuenta esté activa. Tras la eliminación o cancelación de la cuenta, estos datos se eliminarán o se anonimizarán en un plazo de 30 días, salvo cuando sea necesaria una conservación más prolongada para cumplir con obligaciones legales, resolver disputas, prevenir el fraude o hacer cumplir los Términos y Condiciones. Cuando la conservación esté justificada con fines de prevención del fraude (por ejemplo, para impedir que los usuarios bloqueados vuelvan a registrarse), Triumph podrá conservar un subconjunto limitado de datos (como el número de teléfono o los identificadores del dispositivo) durante un período máximo de 5 años tras la eliminación de la cuenta, tras lo cual se eliminarán de forma segura. Los datos relativos a pagos, transacciones, premios y retiradas se conservarán durante la vigencia de la relación y posteriormente durante los plazos aplicables en materia fiscal, contable, financiera, de lucha contra el fraude, de juegos de azar, de lucha contra el blanqueo de capitales y de prescripción, cuando proceda. Los registros relacionados con la verificación de identidad (KYC), las revisiones de retiradas, la prevención del fraude, las investigaciones contra las trampas, la comprobación de sanciones, las restricciones de cuentas, las prohibiciones, la confiscación, las disputas y el cumplimiento de los Términos y Condiciones se conservarán durante el período necesario para documentar la decisión pertinente y cumplir con las obligaciones legales aplicables. Cuando se apliquen obligaciones en materia de lucha contra el blanqueo de capitales y la financiación del terrorismo (AML/CTF), los registros de KYC se conservarán durante 10 años tras la finalización de la relación comercial. En el caso de los registros de prevención del fraude, lucha contra las trampas y cumplimiento de los Términos y Condiciones, la conservación se limitará a 5 años tras la decisión pertinente, salvo que la ley exija una conservación más prolongada o sea necesario para defenderse de reclamaciones legales en curso. Los documentos de verificación de identidad (como escaneos de documentos de identidad y selfies utilizados para la verificación) se conservarán durante el tiempo estrictamente necesario para completar el proceso de verificación. Una vez completada la verificación, los documentos de identidad se eliminarán en un plazo de 30 días, salvo que se requiera una conservación más prolongada en virtud de las obligaciones en materia de lucha contra el blanqueo de capitales y la financiación del terrorismo (en cuyo caso se aplicará el plazo de 10 años descrito anteriormente) o para resolver disputas o defenderse de reclamaciones legales. Los datos biométricos tratados para la comparación facial o la detección de vida se procesan y se descartan inmediatamente sin ser almacenados. Los datos sobre partidas, clasificaciones, emparejamientos y actividad se conservarán mientras la cuenta esté activa y durante un periodo de 5 años tras la eliminación o cancelación de la cuenta. Este periodo de conservación se justifica por el interés legítimo de Triumph en mantener la integridad de la competición, investigar patrones de fraude o trampa, gestionar solicitudes de asistencia relacionadas con actividades pasadas y defenderse de posibles reclamaciones legales. Transcurrido este plazo, el historial de juego se anonimizará, de modo que Triumph pueda seguir utilizando datos agregados o anonimizados con fines de análisis de patrones de fraude, seguridad de la Plataforma y mejora del servicio sin conservar datos personales. Los datos de marketing se conservarán hasta que retire su consentimiento o se oponga al tratamiento. Triumph podrá mantener una lista mínima de exclusión para garantizar que se respete su decisión de darse de baja. Cuando un usuario transfiera un saldo a otra aplicación de Triumph o a un servicio compatible, Triumph podrá conservar registros de la transferencia, las instrucciones del usuario, la aplicación receptora y la información relacionada con la transacción durante el tiempo necesario para acreditar la transacción, resolver disputas, prevenir el fraude y cumplir con las obligaciones legales aplicables. Cuando los datos personales ya no sean necesarios, Triumph los eliminará de forma segura, los anonimizará o restringirá su acceso o, cuando proceda, los bloqueará, salvo que la ley, la seguridad, la prevención del fraude o las responsabilidades pendientes exijan su conservación. 4\. Información que recopilamos Podemos recopilar y tratar diferentes categorías de datos personales en el contexto de su relación con Triumph, entre los que se incluyen: * Datos facilitados directamente por usted, por ejemplo, al registrarse, crear una cuenta, rellenar formularios, ponerse en contacto con el servicio de atención al cliente, participar en torneos, solicitar retiradas o enviarnos información por correo electrónico o a través de los Servicios. * Datos de identificación y contacto, como nombre, apellidos, nombre de usuario o alias, dirección de correo electrónico, número de teléfono, fecha de nacimiento, país o región, e información necesaria para crear y mantener una cuenta. * Datos de la cuenta y credenciales, como identificadores de usuario, datos de autenticación, contraseñas o mecanismos de autenticación, preferencias de la cuenta, saldos, depósitos, retiradas, compras, premios, historial de transacciones y estado de la cuenta. * Datos de juegos y actividades, como puntuaciones, resultados, historial de juego, participación en torneos, resultados de competiciones, nivel de habilidad, clasificaciones, datos de interacción, botones o comandos utilizados en la aplicación, datos de tablas de clasificación y datos de emparejamiento. * Datos de cuentas públicas o publicados, como el nombre de usuario, el avatar o la imagen seleccionada, la ubicación general en la que se muestran o que sea necesaria para una función pública o semipública, puntuaciones, clasificaciones, resultados de premios, participación en torneos u otra información mostrada en áreas públicas o semipúblicas de los Servicios. Dicha información puede ser vista, copiada o conservada por terceros ajenos al control de Triumph. * Datos de verificación de identidad y autenticación, como imágenes de documentos de identidad, detalles de los documentos, vídeo en directo, vídeos cortos, selfies o imágenes de verificación similares, imagen facial cuando proceda, ubicación de acceso, dirección IP, datos del navegador o del software, hora de acceso, identificadores de dispositivos, señales de autenticación, resultados de la verificación KYC, respuestas de los proveedores de verificación e indicadores de fraude o de elegibilidad. * Datos de pago y transacciones, como el método de pago, los datos de facturación, los identificadores de pago, los registros de transacciones, los datos de retiradas, los reembolsos, la información sobre devoluciones y los datos necesarios para prevenir el fraude o cumplir con obligaciones financieras, fiscales o normativas. Esto también puede incluir tokens de pago, el estado de los métodos de pago almacenados, las respuestas de los proveedores de pago, la información sobre comisiones por retiradas instantáneas y los registros de transferencias de saldo. * Datos técnicos y del dispositivo, tales como la dirección IP, los identificadores únicos del dispositivo, el sistema operativo, el tipo de navegador, los datos de la red móvil, el proveedor de servicios, los registros de acceso, los datos de conexión, las cookies y tecnologías similares. Esto también puede incluir indicadores de jailbreak o de integridad del dispositivo, indicadores de VPN o proxy, señales de detección de bots, indicadores de detección de herramientas de inteligencia artificial, indicadores de emuladores o granjas de dispositivos y otras señales técnicas utilizadas para proteger la integridad y la seguridad de la Plataforma. * Datos de ubicación, que pueden incluir la ubicación aproximada o precisa, incluidos datos de GPS o de ubicación del dispositivo cuando sea estrictamente necesario y esté permitido, en los casos en que sea necesario para verificar la jurisdicción de acceso, prevenir el fraude o restringir funciones que no estén disponibles o sean ilegales en un territorio determinado. * Datos de comunicaciones y asistencia, tales como consultas, reclamaciones, comunicaciones con el servicio de atención al cliente, mensajes dentro de la aplicación, registros de chat, tickets de asistencia, formularios, correos electrónicos, SMS y archivos o documentos facilitados por usted. * Datos de marketing y preferencias, como preferencias de marketing, registros de consentimiento, registros de exclusión voluntaria, historial de comunicaciones, interacciones con campañas, datos de medición publicitaria y, cuando sea lícito, datos utilizados para crear o medir audiencias publicitarias. * Datos de encuestas e investigaciones, como respuestas a encuestas, comentarios sobre productos, información de pruebas de usuarios, puntuaciones de satisfacción y datos de participación en investigaciones. * Datos de cumplimiento e integridad, tales como registros de restricciones de cuentas, registros de suspensión o expulsión, registros de descalificación, registros de ajuste de puntuaciones, registros de restricción de premios, registros de pérdida de derechos, registros de investigación de fraudes, registros de investigación de trampas, registros de evaluación de sanciones e información utilizada para documentar las decisiones tomadas en virtud de los Términos y Condiciones. Cuando sea necesario y respetando siempre sus derechos y libertades, también podremos obtener datos personales de fuentes legítimas de terceros, fuentes públicas, proveedores de pagos, proveedores de verificación de identidad, proveedores de prevención del fraude, tiendas de aplicaciones u otros socios, únicamente cuando sea pertinente para fines legítimos y previamente comunicados. 5\. Cookies, SDK y tecnologías similares Utilizamos cookies, SDK, identificadores móviles, permisos de dispositivos y tecnologías similares en nuestros sitios web, aplicaciones y servicios digitales para garantizar su correcto funcionamiento, proporcionar las funciones solicitadas, recordar preferencias, mejorar la experiencia del usuario, realizar análisis estadísticos y, cuando esté permitido, mostrar publicidad personalizada o medir el rendimiento de las campañas. Las cookies estrictamente necesarias o técnicas y las tecnologías similares pueden utilizarse sin consentimiento cuando sean esenciales para prestar un servicio solicitado por el usuario. Antes de instalar cookies o tecnologías similares que no sean estrictamente necesarias, incluidas las cookies analíticas, las cookies de personalización no exentas, las cookies de publicidad comportamental o tecnologías similares, le pediremos su consentimiento a través de un banner de cookies o un panel de preferencias que le permita aceptar, rechazar o configurar las cookies de forma clara y accesible. Puede gestionar o revocar su consentimiento sobre las cookies en cualquier momento a través de la configuración de cookies disponible en nuestro sitio web o nuestra aplicación. Para obtener más información sobre nuestro uso de las cookies, sus categorías, terceros, finalidades, duración y configuración, consulte nuestra [Política de cookies](https://docs.triumpharcade.com/cookie-policy). Es posible que algunos SDK y tecnologías similares sean necesarios para el funcionamiento técnico, la seguridad, la prevención del fraude, la lucha contra las trampas, la geolocalización, la verificación de identidad, el procesamiento de pagos, la analítica, la medición publicitaria u otras funciones descritas en la presente Política de Privacidad. Cuando la legislación aplicable exija el consentimiento para cookies no esenciales, SDK o tecnologías similares, Triumph solicitará dicho consentimiento a través de un banner de cookies adecuado, un centro de preferencias, un permiso del dispositivo u otro mecanismo legalmente reconocido. 6\. Datos personales que compartimos con terceros Podemos compartir sus datos personales con las siguientes categorías de destinatarios, siempre de conformidad con la normativa aplicable y únicamente en la medida necesaria para los fines descritos en la presente Política de Privacidad: * Empresas del grupo Triumph que participan en la prestación, el soporte, la seguridad, la administración o el cumplimiento de los Servicios, incluido el funcionamiento de aplicaciones y productos afiliados. Se identifican las empresas del grupo pertinentes, sus ubicaciones y, en su caso, sus funciones en relación con el tratamiento de datos personales. * Autoridades competentes, autoridades fiscales, fuerzas del orden, autoridades reguladoras o de juegos de azar, autoridades de supervisión, tribunales o cualquier otra autoridad administrativa o judicial que pueda exigirlo legalmente. * Proveedores de servicios y socios comerciales que nos ayudan a gestionar los Servicios y a prestar servicios esenciales, tales como alojamiento, infraestructura, mantenimiento, análisis, seguridad, verificación de identidad, KYC, verificación de documentos, comparación facial o verificación mediante selfie cuando proceda, prevención del fraude, autenticación de dispositivos, geolocalización, procesamiento de pagos, comunicaciones, SMS, atención al cliente o soporte técnico, incluidos proveedores como Footprint cuando proceda. * Otras aplicaciones de Triumph o servicios compatibles, cuando el usuario solicite o autorice una transferencia de saldo u otra función de interoperabilidad. * Entidades financieras, procesadores de pagos, proveedores de retiradas de fondos, proveedores de devoluciones de cargos y proveedores de verificación de transacciones que gestionan o dan soporte a las transacciones realizadas a través de los Servicios. * Empresas que prestan servicios de análisis, marketing, medición publicitaria y comunicación, únicamente cuando exista una base jurídica válida y se cuente con el consentimiento necesario. * Terceros a los que usted solicite o nos autorice expresamente a revelar sus datos. * Otros usuarios o el público en general, cuando la información se haga visible a través de funciones públicas o semipúblicas de la Plataforma, como perfiles, ubicación general en la que se muestre o sea necesaria para la función en cuestión, tablas de clasificación, rankings, resultados de partidos, participación en torneos, resultados de premios, funciones sociales o funcionalidades similares. * Asesores jurídicos, auditores, aseguradoras, entidades financieras y otros terceros necesarios para el cumplimiento normativo, las auditorías, la gestión de riesgos, las reclamaciones legales o las transacciones corporativas. * Compradores, inversores o sucesores legítimos en el contexto de una fusión, adquisición, reestructuración, insolvencia, venta de activos o transacción corporativa similar, con sujeción a la confidencialidad y a las garantías adecuadas. Los encargados del tratamiento que actúen en nombre de Triumph tratarán los datos personales únicamente de acuerdo con las instrucciones documentadas de Triumph y en virtud de acuerdos que contengan las garantías exigidas por el RGPD. Cuando un tercero actúe como responsable del tratamiento independiente, tratará los datos personales de acuerdo con su propio aviso de privacidad. La información móvil y el consentimiento para recibir SMS no se compartirán con terceros ni con empresas afiliadas para sus propios fines de marketing o promocionales. Podemos compartir dicha información con proveedores de servicios que nos ayuden a enviar mensajes SMS en nuestro nombre, con sujeción a restricciones contractuales y únicamente para ese fin. Cuando se revelen datos personales a terceros con fines de “conozca a su cliente” (KYC), pago, retirada de fondos, prevención del fraude, verificación de sanciones, geolocalización, transferencia de saldos u otros fines operativos, Triumph revelará únicamente los datos necesarios para el fin en cuestión y aplicará las garantías contractuales, técnicas y organizativas adecuadas cuando sea necesario. 7\. Transferencia de datos fuera del EEE Podemos transferir sus datos personales a países fuera del Espacio Económico Europeo (“EEE”), incluidos los Estados Unidos, únicamente en los siguientes casos: * Cuando sea necesario para la prestación de los Servicios, incluyendo el alojamiento, la asistencia técnica, la verificación de identidad, el proceso de “KYC”, la verificación de documentos, la comparación facial o la verificación mediante selfie cuando proceda, la comprobación de sanciones, la geolocalización, la lucha contra las trampas, la prevención del fraude, el procesamiento de pagos, las comunicaciones, los SMS, el análisis de datos, la seguridad u otros servicios operativos. * Cuando nos haya dado su consentimiento explícito, siempre que esta sea la base jurídica adecuada. * Cuando sea necesario para cumplir con una obligación legal aplicable o para la formulación, el ejercicio o la defensa de reclamaciones legales. En todos los casos, nos aseguraremos de que la transferencia de sus datos personales esté sujeta a las garantías adecuadas para mantener un nivel de protección equivalente al exigido en el EEE. A tal fin, podremos basarnos en: * Una decisión de adecuación de la Comisión Europea en la que se reconozca que el país destinatario ofrece un nivel adecuado de protección. * Cláusulas contractuales tipo aprobadas por la Comisión Europea u otros instrumentos jurídicamente vinculantes que obliguen al destinatario a proteger sus datos. Por ejemplo, las transferencias a Footprint (verificación de identidad) en Estados Unidos están protegidas por cláusulas contractuales tipo. * Normas corporativas vinculantes, mecanismos de certificación u otros mecanismos reconocidos por la normativa de protección de datos. * Medidas técnicas, contractuales u organizativas complementarias, cuando sean necesarias tras evaluar la transferencia. En algunos casos, es posible que tengamos la obligación legal de facilitar datos personales a autoridades o terceros ubicados fuera del EEE. En tales casos, aunque aplicaremos medidas razonables para proteger la información, debemos señalar que nuestro control sobre el uso posterior de los datos por parte de dichas entidades puede ser limitado. 8\. Sus derechos en relación con sus datos personales En virtud de la legislación aplicable en materia de protección de datos, y con sujeción a las condiciones y límites establecidos en dicha legislación, usted tiene los siguientes derechos en relación con sus datos personales, que, por lo general, puede ejercer de forma gratuita a través de los canales de contacto indicados en la presente Política de Privacidad: * Retirar su consentimiento en cualquier momento cuando el tratamiento se base en el consentimiento. La retirada no afectará a la licitud del tratamiento realizado con anterioridad. * Acceder a los datos personales que tenemos sobre usted y obtener información sobre cómo los tratamos. * Rectificar los datos personales inexactos o incompletos. * Solicitar la supresión de sus datos personales cuando ya no sean necesarios, cuando retire su consentimiento, cuando se oponga al tratamiento o cuando se aplique otro fundamento jurídico. * Solicitar la limitación del tratamiento de sus datos personales en determinadas circunstancias. * Ejercer el derecho a la portabilidad, solicitando que le facilitemos sus datos personales en un formato estructurado, de uso común y legible por máquina, o que los transmitamos directamente a otro responsable del tratamiento cuando sea técnicamente posible. * Oponerse al tratamiento de sus datos cuando este se base en un interés legítimo, salvo que demostremos motivos legítimos imperiosos que prevalezcan sobre sus intereses, derechos y libertades. Puede oponerse al marketing directo en cualquier momento. * Solicitar la intervención humana, expresar su punto de vista e impugnar una decisión cuando esta se base exclusivamente en un tratamiento automatizado y produzca efectos jurídicos que le afecten o le afecten de manera igualmente significativa. Esto puede ser relevante, por ejemplo, cuando los sistemas automatizados o la elaboración de perfiles contribuyan al bloqueo, la suspensión o la cancelación de una cuenta, a la restricción de premios, al rechazo de un retiro, al incumplimiento de los requisitos de KYC, a la suspensión por fraude, a la descalificación, al ajuste de la puntuación, a la pérdida de derechos, a la exclusión de torneos u otras funciones, o a decisiones similares que produzcan efectos jurídicos que le afecten o que le afecten de manera igualmente significativa. * Presentar una reclamación ante la Agencia Española de Protección de Datos (AEPD) o ante la autoridad de control competente de su lugar de residencia si considera que se ha vulnerado su derecho a la protección de datos. Tenga en cuenta que algunos derechos pueden estar sujetos a limitaciones legales. Por ejemplo, Triumph podría verse obligada a conservar o restringir determinados datos cuando sea necesario para cumplir con obligaciones legales, prevenir el fraude o las prácticas desleales, investigar el uso indebido de la Plataforma, proteger a otros usuarios, resolver litigios, hacer cumplir los Términos y Condiciones, o establecer, ejercer o defender reclamaciones legales. En los casos en que esto sea aplicable, Triumph evaluará la solicitud de conformidad con la legislación aplicable en materia de protección de datos. Para ejercer sus derechos, puede ponerse en contacto con Triumph en \[●], indicando el derecho que desea ejercer y facilitando la información necesaria para verificar su identidad. Triumph responderá dentro de los plazos establecidos por la legislación aplicable. En algunos casos, Triumph podrá solicitar información adicional para confirmar su identidad o rechazar solicitudes que sean manifiestamente infundadas, excesivas o ilícitas. 9\. Sistemas automatizados, elaboración de perfiles y decisiones de aplicación Triumph podrá utilizar sistemas automatizados, elaboración de perfiles e indicadores de riesgo para gestionar la Plataforma, ofrecer emparejamientos basados en la habilidad, crear perfiles de puntuación y habilidad, personalizar determinadas ofertas de premios en juegos para un solo jugador, detectar fraudes o trampas, verificar la identidad, evaluar solicitudes de retirada de fondos, detectar bots o herramientas prohibidas, hacer cumplir los Términos y Condiciones, proteger a los usuarios y mantener la seguridad e integridad de la Plataforma. Estos sistemas pueden utilizar datos de juego, datos de puntuación, indicadores de habilidad, datos de cuenta, datos de transacciones, datos de pago, datos de retiradas, datos de KYC, datos del dispositivo, dirección IP, datos de ubicación, señales técnicas, comunicaciones y otra información descrita en la presente Política de Privacidad. Cuando dichos sistemas se utilicen únicamente como apoyo a la revisión humana, Triumph tomará las medidas adecuadas para garantizar que las decisiones pertinentes sean revisadas cuando sea necesario. Cuando una decisión se base exclusivamente en el tratamiento automatizado y produzca efectos jurídicos que le afecten o le afecten de manera igualmente significativa, tendrá derecho, con sujeción a los límites legales aplicables, a solicitar la intervención humana, expresar su punto de vista e impugnar la decisión. Triumph podrá restringir la información facilitada sobre determinadas medidas contra el fraude, contra las trampas, de seguridad o de cumplimiento de los Términos y Condiciones cuando su divulgación pudiera comprometer las investigaciones, la seguridad de la Plataforma, la prevención del fraude, la prevención de las trampas o los derechos y libertades de otros usuarios. 10\. Modificaciones de nuestra Política de Privacidad Podemos actualizar periódicamente esta Política de Privacidad para reflejar cambios en nuestras prácticas, en la legislación aplicable o en los Servicios que ofrecemos, incluidos cambios en los Términos y Condiciones, las características de los productos, los procesos de verificación, los flujos de pago, las medidas de prevención del fraude, los sistemas de elaboración de perfiles, los proveedores externos u otras actividades de tratamiento descritas en esta Política de Privacidad. La versión actual estará siempre disponible a través de los Servicios, indicando la fecha de la última actualización. En caso de que se produzcan cambios sustanciales que afecten de manera significativa a sus derechos o a la forma en que tratamos sus datos personales, se lo comunicaremos de forma clara y con antelación a través de los canales de comunicación adecuados, como el correo electrónico, un aviso en la aplicación o una notificación en el sitio web. Cuando sea necesario un nuevo consentimiento, se lo solicitaremos antes de iniciar el tratamiento correspondiente. En ningún caso realizaremos cambios sustanciales en la Política de Privacidad sin informarle cuando así lo exija la legislación aplicable y sin darle la oportunidad de valorar sus implicaciones. 11\. Seguridad de los datos personales Adoptamos las medidas técnicas y organizativas adecuadas destinadas a garantizar la seguridad de sus datos personales, impedir el acceso no autorizado y evitar su pérdida, alteración, divulgación indebida o destrucción. Estas medidas pueden incluir cifrado, controles de acceso, autenticación, registro, supervisión, segregación de permisos, revisión de proveedores y procesos de respuesta ante incidentes. Asimismo, exigimos a las personas autorizadas para tratar datos personales que cumplan con las obligaciones de confidencialidad. Con fines de seguridad, prevención del fraude e integridad de la Plataforma, Triumph puede utilizar medidas técnicas y organizativas diseñadas para detectar actividades sospechosas, accesos no autorizados, bots, herramientas de inteligencia artificial, uso de VPN o proxies, manipulación de dispositivos, dispositivos con jailbreak, uso de emuladores o granjas de dispositivos, transacciones fraudulentas, uso indebido de cuentas y otras conductas que puedan comprometer la Plataforma u otros usuarios. Estas medidas se aplicarán de conformidad con la presente Política de Privacidad y la legislación aplicable en materia de protección de datos. La seguridad de su información también depende de usted. Usted es responsable de utilizar contraseñas seguras, mantener la confidencialidad de sus credenciales, evitar compartirlas y notificar a Triumph inmediatamente si sospecha de un acceso no autorizado. Triumph nunca le pedirá que revele su contraseña completa a través de canales no seguros. No se puede garantizar que ningún sistema conectado a Internet sea completamente seguro. Si se produce una violación de datos personales y es probable que afecte a sus derechos y libertades, Triumph actuará de conformidad con las obligaciones de notificación del RGPD. 12\. Menores y funciones con restricción de edad Los Servicios no están destinados a menores que no cumplan la edad mínima exigida por la legislación aplicable o por las condiciones de servicio pertinentes. En España, donde el tratamiento se basa en el consentimiento de un menor en relación con los servicios de la sociedad de la información, Triumph debe aplicar la normativa española sobre la edad mínima para el consentimiento digital válido y, en su caso, la autorización de los padres o tutores. Los torneos con dinero real, los depósitos, los retiros y cualquier otra función que requiera la mayoría de edad legal están restringidos a usuarios mayores de 18 años, o a cualquier edad superior exigida por la jurisdicción aplicable o por las normas específicas del producto. Cuando se requieran verificaciones de edad, de identidad o de elegibilidad para acceder a funciones con restricción de edad, retiradas de fondos, torneos con dinero real u otros servicios restringidos, Triumph podrá solicitar y tratar la información necesaria para verificar que el usuario cumple los requisitos aplicables. Si la verificación falla o no puede completarse, Triumph podrá restringir el acceso a las funciones pertinentes de conformidad con los Términos y Condiciones, la presente Política de Privacidad y la legislación aplicable. Triumph podrá utilizar la verificación de la edad, la verificación de la identidad y los controles de elegibilidad para impedir que los menores accedan a funciones restringidas. Dichos controles deberán ser proporcionados, respetar la privacidad y limitarse a lo estrictamente necesario para la finalidad correspondiente. Si Triumph tiene conocimiento de que ha tratado los datos de un menor sin una base jurídica válida, o de que un menor ha accedido a funciones restringidas, Triumph tomará las medidas razonables para bloquear el acceso, suprimir o restringir los datos cuando proceda y cumplir con las obligaciones legales aplicables.
# Cookie Policy (Spanish) ### Política de cookies de Triumph Última actualización: 10 de agosto de 2026 La presente Política de cookies explica cómo SIA Triumph Arcade Europe (“Triumph”, “Nosotros” o “Nuestro”), con domicilio social en Laipu iela 6, Riga, LV-1050, Letonia, utiliza cookies, SDK, identificadores móviles y tecnologías similares en nuestros sitios web, aplicaciones y servicios digitales (en conjunto, la “Plataforma”). La presente Política de cookies se ha elaborado teniendo en cuenta el Reglamento (UE) 2016/679 (el “RGPD”), la Directiva 2002/58/CE (la “Directiva sobre la privacidad y las comunicaciones electrónicas”) y las leyes nacionales aplicables que transponen las normas de privacidad electrónica en las jurisdicciones en las que está disponible la Plataforma. La presente Política de cookies forma parte de nuestra [Política de privacidad](https://docs.triumpharcade.com/) y debe leerse conjuntamente con ella. Esta Política de cookies también debe leerse junto con el panel de configuración de cookies (el “Panel de Configuración de Cookies” es la interfaz de gestión de preferencias accesible en la Plataforma que le permite ver y configurar sus preferencias en materia de cookies). El Panel de Configuración de Cookies contiene la información operativa y más actualizada sobre las cookies y tecnologías similares utilizadas en la Plataforma, incluidos sus proveedores, finalidades, períodos de conservación y, en su caso, las transferencias internacionales de datos. En caso de discrepancia, prevalecerá la información que se muestra en el Panel de Configuración de Cookies, ya que refleja las cookies realmente utilizadas en el momento de su visita. #### 1. ¿Qué son las cookies y las tecnologías similares? Las cookies son pequeños archivos de texto que se almacenan en su dispositivo (ordenador, tableta o teléfono móvil) cuando visita un sitio web. Permiten que el sitio web reconozca su dispositivo y recuerde información sobre su visita, como sus preferencias, ajustes o estado de inicio de sesión. Entre las tecnologías similares se incluyen los SDK (kits de desarrollo de software), los identificadores de publicidad móvil, los permisos de los dispositivos, las etiquetas de píxeles, las balizas web, el almacenamiento local y otros mecanismos de seguimiento que realizan funciones comparables dentro de sitios web y aplicaciones móviles. #### 2. Base jurídica y requisitos de consentimiento De conformidad con la normativa sobre privacidad electrónica, solo podremos almacenar o acceder a información en su dispositivo sin su consentimiento cuando sea estrictamente necesario para prestar un servicio que usted haya solicitado expresamente o para la transmisión de una comunicación a través de una red de comunicaciones electrónicas. Cuando el uso de cookies o tecnologías similares implique el tratamiento de datos personales, Triumph se basará también en la base jurídica aplicable en virtud del RGPD, tal y como se describe con más detalle en la presente Política de Cookies y en nuestra [Política de privacidad](https://docs.triumpharcade.com/). En el caso de todas las cookies y tecnologías similares que no sean estrictamente necesarias, incluidas las de análisis, personalización, publicidad, atribución, medición y SDK no esenciales, obtendremos su consentimiento previo antes de instalarlas en su dispositivo o acceder a información del mismo. El consentimiento se solicita a través de nuestro Panel de Configuración de Cookies o centro de preferencias y debe ser libre, específico, informado e inequívoco. Continuar navegando, permanecer inactivo, desplazarse por la página o cerrar el banner no constituye consentimiento, y no utilizamos casillas marcadas de antemano ni mecanismos similares. Cuando ofrecemos la opción “Aceptar todo”, también proporcionamos una opción “Rechazar todo” igualmente accesible en la misma ventana emergente, así como una forma de gestionar las opciones por categoría. Puede retirar o modificar su consentimiento en cualquier momento a través del Panel de Configuración de Cookies sin que ello afecte a la licitud del tratamiento realizado antes de su retirada. #### 3. Tipos de cookies que utilizamos Podemos utilizar las siguientes categorías de cookies y tecnologías similares en la Plataforma: * Cookies estrictamente necesarias. Estas cookies y tecnologías similares son esenciales para el funcionamiento de la Plataforma y para prestar los servicios que usted ha solicitado expresamente. Permiten funcionalidades básicas como la autenticación de usuarios, la gestión de sesiones, la seguridad, las medidas de prevención del fraude necesarias para proteger la integridad del servicio, las comprobaciones de elegibilidad jurisdiccional requeridas para poner el servicio a su disposición, los flujos de pago que usted ha solicitado, el almacenamiento de preferencias de cookies y el equilibrio de carga. Estas tecnologías se utilizan sin consentimiento únicamente en la medida en que el almacenamiento o el acceso a la información de su dispositivo sea estrictamente necesario para dichos fines. Ciertas funciones de la Plataforma, entre las que se incluyen la prevención del fraude, las medidas contra las trampas, la verificación de la geolocalización y las comprobaciones de elegibilidad jurisdiccional, pueden ser necesarias para prestar de forma segura el servicio de juego que usted ha solicitado y para que la Plataforma esté disponible únicamente en los lugares en los que usted reúna los requisitos para utilizarla. Cuando estas tecnologías sean técnicamente indispensables para prestar el servicio que usted ha solicitado, podrán considerarse estrictamente necesarias. Cuando se utilicen las mismas tecnologías o otras relacionadas con fines de análisis, mejora de productos, entrenamiento de modelos, publicidad, elaboración de perfiles, personalización o cualquier otro fin que no sea estrictamente necesario para prestar el servicio solicitado, le pediremos su consentimiento cuando sea necesario. * Cookies de análisis y de rendimiento. Estas cookies recopilan información sobre cómo interactúan los usuarios con la Plataforma, como las páginas visitadas, el tiempo de permanencia, los informes de errores y los patrones de uso. Esta información se utiliza para comprender y mejorar el rendimiento, la funcionalidad y la calidad de la Plataforma. Las cookies de análisis y rendimiento no se activan hasta que usted haya dado su consentimiento. Cuando estas cookies impliquen a proveedores externos, dichos proveedores, sus finalidades, los plazos de conservación y cualquier transferencia internacional de datos aplicable se identifican en el Panel de Configuración de Cookies. Base jurídica según el RGPD, cuando se tratan datos personales: su consentimiento. * Cookies de personalización y preferencias. Estas cookies permiten a la Plataforma recordar las elecciones que usted realiza, como el idioma, la región o las preferencias de visualización, y ofrecer funciones mejoradas o personalizadas. Las cookies de preferencias que se limitan a recordar las elecciones que usted ha realizado expresamente pueden considerarse estrictamente necesarias cuando sean imprescindibles para proporcionar la función solicitada por usted. La personalización basada en su comportamiento, sus intereses inferidos, su uso a lo largo de las sesiones o su interacción con el contenido requerirá su consentimiento cuando así lo exija la ley. Base jurídica según el RGPD, cuando se tratan datos personales y la cookie no es estrictamente necesaria: su consentimiento. * Cookies publicitarias y de medición. Estas cookies pueden utilizarse para ofrecer publicidad relevante, limitar el número de veces que ve un anuncio, medir la eficacia de las campañas publicitarias, realizar atribuciones y crear o deducir un perfil de sus intereses con el fin de mostrarle contenido o publicidad relevantes. Cuando utilizamos cookies publicitarias o de medición, podemos compartir datos con socios publicitarios, redes publicitarias, proveedores de atribución o proveedores de medición. Estas cookies solo se utilizan con su consentimiento. Base jurídica en virtud del RGPD, cuando se tratan datos personales: su consentimiento. En función del servicio y la actividad de tratamiento en cuestión, los socios publicitarios y de medición pueden actuar como encargados del tratamiento, responsables independientes o responsables conjuntos. Cuando Triumph y un socio actúan como responsables conjuntos para actividades de tratamiento específicas, los términos esenciales del acuerdo correspondiente se ponen a su disposición a través de nuestra [Política de privacidad](https://docs.triumpharcade.com/), el Panel de Configuración de Cookies u otro aviso enlazado desde la Plataforma. Encontrará más información sobre cada proveedor en el Panel de Configuración de Cookies y en el propio aviso de privacidad del proveedor. #### 4. Cookies de terceros Algunas cookies y tecnologías similares utilizadas en la Plataforma pueden ser proporcionadas por terceros, como proveedores de análisis, redes publicitarias, proveedores de atribución, procesadores de pagos, proveedores de prevención del fraude u otros proveedores de servicios. Triumph determina qué tecnologías de terceros se integran en la Plataforma y solicita el consentimiento para su uso cuando sea necesario. Ciertos terceros también pueden tratar los datos recopilados a través de sus tecnologías para sus propios fines, tal y como se describe en sus avisos de privacidad y en el Panel de Configuración de Cookies. Los proveedores externos cuyas cookies o tecnologías similares puedan utilizarse en la Plataforma, junto con sus fines, roles, períodos de conservación, avisos de privacidad y, cuando proceda, información sobre la transferencia internacional de datos, se identifican en el Panel de Configuración de Cookies. Triumph exige a sus proveedores de servicios que traten los datos personales de conformidad con la legislación aplicable en materia de protección de datos y con los acuerdos contractuales celebrados con Triumph. #### 5. Transferencias internacionales de datos Algunos proveedores externos cuyas cookies o tecnologías similares se utilizan en la Plataforma pueden tratar datos personales fuera del Espacio Económico Europeo. Cuando se produzcan dichas transferencias, Triumph se asegura de que se apliquen las garantías adecuadas de conformidad con el capítulo V del RGPD. El Panel de Configuración de Cookies indica, cuando procede, si un proveedor puede tratar datos personales fuera del Espacio Económico Europeo y el mecanismo de transferencia en el que se basa Triumph. Dependiendo del proveedor y de la transferencia en cuestión, estos mecanismos pueden incluir una decisión de adecuación adoptada por la Comisión Europea, la certificación en virtud del Marco de Protección de Datos UE-EE. UU. cuando el proveedor esté certificado y el tratamiento en cuestión esté cubierto por dicha certificación, o las cláusulas contractuales tipo de la Comisión Europea junto con medidas complementarias cuando sea necesario. #### 6. SDK y tecnologías similares en aplicaciones móviles Además de las cookies del navegador, las aplicaciones móviles de la Plataforma pueden utilizar kits de desarrollo de software (SDKs), identificadores de publicidad móvil (como el IDFA de Apple o el ID de publicidad de Android de Google), almacenamiento local, permisos del dispositivo y tecnologías similares. Estas tecnologías realizan funciones comparables a las de las cookies y pueden utilizarse para el funcionamiento técnico, la seguridad, la prevención del fraude, el análisis, el procesamiento de pagos y, cuando proceda, la medición, la atribución o la personalización de la publicidad. Los permisos del dispositivo en sí mismos no son cookies, pero pueden permitir el acceso a la información almacenada en su dispositivo cuando lo permita la legislación aplicable. Los permisos del sistema operativo, incluido el aviso de “Transparencia en el seguimiento de aplicaciones” de Apple, no sustituyen a ningún consentimiento exigido por la legislación aplicable en materia de protección de datos o de privacidad electrónica. Cuando se requiera el consentimiento, los SDK no esenciales y las tecnologías similares no se activarán para los fines pertinentes hasta que se haya obtenido dicho consentimiento. En los dispositivos iOS, el acceso al IDFA con fines de seguimiento está sujeto al marco de “Transparencia en el seguimiento de aplicaciones” de Apple, y Triumph mostrará el aviso correspondiente antes de acceder a este identificador con fines publicitarios o de seguimiento entre aplicaciones. En los dispositivos Android, puede gestionar los identificadores publicitarios y la personalización de los anuncios a través de la configuración de su dispositivo. Estos controles a nivel de dispositivo se aplican de forma adicional a las opciones que seleccione a través del Panel de Configuración de Cookies de la Plataforma o del centro de preferencias de la aplicación, y no las sustituyen. #### 7. Duración de las cookies Las cookies pueden ser de sesión o persistentes. Las cookies de sesión son temporales y se eliminan al cerrar el navegador o la aplicación. Las cookies persistentes permanecen en su dispositivo durante un periodo definido o hasta que usted las elimine. El periodo de conservación de cada cookie o tecnología similar se indica en el Panel de Configuración de Cookies. Las cookies y tecnologías similares no se conservarán durante más tiempo del necesario para cumplir los fines para los que fueron recopiladas. En caso de que modifiquemos de forma sustancial la duración o la finalidad de una cookie no esencial o una tecnología similar, le solicitaremos de nuevo su consentimiento cuando así lo exija la legislación aplicable. #### 8. Cómo gestionar o retirar su consentimiento Puede gestionar, configurar o retirar su consentimiento sobre las cookies en cualquier momento a través del Panel de Configuración de Cookies disponible en nuestro sitio web o aplicación. Retirar el consentimiento es tan sencillo como darlo. Si retira su consentimiento, dejaremos de utilizar las cookies no esenciales y tecnologías similares pertinentes para los fines respecto a los cuales se ha retirado el consentimiento, sin perjuicio de las limitaciones técnicas y de cualquier tratamiento que siga siendo lícito con arreglo a la legislación aplicable. También puede gestionar las cookies a través de la configuración de su navegador o dispositivo, ajustando sus preferencias para bloquear o eliminar las cookies. Tenga en cuenta que desactivar determinadas cookies puede afectar al funcionamiento de la Plataforma. Rechazar o retirar el consentimiento no afectará al uso de las cookies estrictamente necesarias para el funcionamiento de la Plataforma o para los servicios que usted haya solicitado expresamente. En el caso de las aplicaciones móviles, también puede gestionar los identificadores publicitarios, los permisos de seguimiento y otros ajustes de privacidad similares a través de la configuración de su dispositivo, además de las opciones disponibles en el Panel de Configuración de Cookies de la Plataforma o en el centro de preferencias de la aplicación. El Panel de Configuración de Cookies le permite aceptar o rechazar cookies por categoría y cambiar sus preferencias en cualquier momento. Sus elecciones previas de consentimiento y rechazo se almacenarán y podrán actualizarse sin que ello afecte a la licitud del tratamiento realizado antes de la retirada. Mantenemos registros de las elecciones de consentimiento y rechazo con fines de rendición de cuentas, incluyendo la fecha y la hora de la elección, la versión de la información que se le presentó y las categorías o proveedores aceptados o rechazados. Las preferencias de consentimiento utilizadas para recordar sus elecciones se conservan durante un período máximo de doce (12) meses, tras el cual podremos solicitarle de nuevo su consentimiento, a menos que sea necesaria una solicitud anterior debido a un cambio sustancial en las cookies o tecnologías similares utilizadas en la Plataforma. Los registros conservados con fines de rendición de cuentas podrán conservarse durante el tiempo que sea necesario para demostrar el cumplimiento de la legislación aplicable. #### 9. Transparencia en relación con las cookies La lista de cookies y tecnologías similares utilizadas en la Plataforma puede cambiar con el tiempo a medida que evolucionan los servicios. El Panel de Configuración de Cookies se actualiza periódicamente y refleja las cookies y tecnologías similares implementadas en el momento de su visita, incluidos sus proveedores, finalidades, períodos de conservación y, cuando proceda, información sobre la transferencia internacional de datos. Cuando introduzcamos nuevas cookies no esenciales o tecnologías similares, o modifiquemos de forma sustancial las finalidades para las que se utilizan las tecnologías existentes, le solicitaremos su consentimiento cuando así lo exija la legislación aplicable. #### 10. Actualizaciones de esta Política de cookies Podemos actualizar esta Política de cookies periódicamente para reflejar cambios en las cookies que utilizamos, en la legislación aplicable, en las directrices reglamentarias o en las características de la Plataforma. La versión actual estará siempre disponible a través de la Plataforma, indicando la fecha de la última actualización. Cuando los cambios sustanciales afecten de manera significativa a sus derechos o impliquen nuevas cookies no esenciales o tecnologías similares que requieran su consentimiento, se lo comunicaremos y, cuando así lo exija la legislación aplicable, le solicitaremos de nuevo su consentimiento. #### 11. Contacto Si tiene alguna pregunta sobre esta Política de cookies o sobre nuestro uso de las cookies, puede ponerse en contacto con nosotros en: SIA Triumph Arcade Europe Laipu iela 6, Riga, LV-1050, Letonia Correo electrónico: También puede ponerse en contacto con nuestro responsable de protección de datos en: Si desea ejercer sus derechos en virtud de la legislación aplicable en materia de protección de datos o necesita información adicional sobre el uso de cookies y tecnologías similares, puede ponerse en contacto con nosotros utilizando los datos de contacto anteriores o a través de los canales de contacto descritos en nuestra [Política de privacidad](https://docs.triumpharcade.com/).
# EU Cookie Policy Last updated: Jul 15, 2026 This Cookie Policy explains how SIA Triumph Arcade Europe (“Triumph”, “We”, “Our” or “Us”), with registered office at Laipu iela 6, Rīga, LV-1050, Latvija, uses cookies, SDKs, mobile identifiers and similar technologies on our websites, applications and digital services (collectively, the “Platform”). This Cookie Policy has been prepared having regard to Regulation (EU) 2016/679 (the “GDPR”), Directive 2002/58/EC (the “ePrivacy Directive”) and applicable national laws implementing the ePrivacy rules in the jurisdictions where the Platform is made available. This Cookie Policy forms part of and should be read together with Our [Privacy Policy](https://docs.triumpharcade.com/). This Cookie Policy should also be read together with the Cookie Settings Panel (the “Cookie Settings Panel” being the preference management interface accessible on the Platform that allows you to view and configure your cookie preferences). The Cookie Settings Panel contains the operative and most up-to-date information about the cookies and similar technologies used on the Platform, including their providers, purposes, retention periods and, where applicable, international data transfers. In the event of any discrepancy, the information displayed in the Cookie Settings Panel shall prevail, as it reflects the cookies actually deployed at the time of your visit. #### 1. What are cookies and similar technologies? Cookies are small text files that are stored on your device (computer, tablet or mobile phone) when you visit a website. They allow the website to recognize your device and remember information about your visit, such as your preferences, settings or login status. Similar technologies include SDKs (software development kits), mobile advertising identifiers, device permissions, pixel tags, web beacons, local storage and other tracking mechanisms that perform comparable functions within websites and mobile applications. #### 2. Legal basis and consent requirements Under the ePrivacy rules, We may store or access information on your device without consent only where this is strictly necessary to provide a service expressly requested by you or for the transmission of a communication over an electronic communications network. Where the use of cookies or similar technologies involves the processing of personal data, Triumph will also rely on the applicable legal basis under the GDPR, as further described in this Cookie Policy and Our [Privacy Policy](https://docs.triumpharcade.com/). For all cookies and similar technologies that are not strictly necessary, including analytics, personalization, advertising, attribution, measurement and non-essential SDKs, We will obtain your prior consent before placing them on, or accessing information from, your device. Consent is requested through Our cookie banner or preference centre and must be freely given, specific, informed and unambiguous. Continued browsing, inactivity, scrolling or closing the banner does not constitute consent, and We do not use pre-ticked boxes or similar mechanisms. Where We present an “Accept all” option, We also provide an equally accessible “Reject all” option in the same layer and a way to manage choices by category. You may withdraw or modify your consent at any time through the Cookie Settings Panel without affecting the lawfulness of processing carried out before its withdrawal. #### 3. Types of cookies We use We may use the following categories of cookies and similar technologies on the Platform: * Strictly necessary cookies. These cookies and similar technologies are essential for the Platform to function and to provide services expressly requested by you. They enable core functionalities such as user authentication, session management, security, fraud prevention measures necessary to protect the integrity of the service, jurisdictional eligibility checks required to make the service available to you, payment flows requested by you, cookie preference storage and load balancing. These technologies are used without consent only to the extent that storing or accessing information on your device is strictly necessary for those purposes. Certain features of the Platform, including fraud prevention, anti-cheating measures, geolocation verification and jurisdictional eligibility checks, may be required to provide the gaming service requested by you securely and to make the Platform available only where you are eligible to use it. Where these technologies are technically indispensable to provide the service requested by you, they may be treated as strictly necessary. Where the same or related technologies are used for analytics, product improvement, model training, advertising, profiling, personalization or any other purpose that is not strictly necessary to provide the requested service, We will request your consent where required. * Analytics and performance cookies. These cookies collect information about how users interact with the Platform, such as pages visited, time spent, error reports and usage patterns. This information is used to understand and improve the performance, functionality and quality of the Platform. Analytics and performance cookies are not deployed before you have given your consent. Where these cookies involve third-party providers, those providers, their purposes, retention periods and any applicable international data transfers are identified in the Cookie Settings Panel. Legal basis under the GDPR, where personal data is processed: your consent. * Personalization and preference cookies. These cookies allow the Platform to remember choices you make, such as language, region or display preferences, and to provide enhanced or customized features. Preference cookies that merely remember choices expressly made by you may be treated as strictly necessary where they are required to provide the feature requested by you. Personalization based on your behaviour, inferred interests, use across sessions or interaction with content will require your consent where required by law. Legal basis under the GDPR, where personal data is processed and the cookie is not strictly necessary: your consent. * Advertising and measurement cookies. These cookies may be used to deliver relevant advertising, limit the number of times you see an advertisement, measure the effectiveness of advertising campaigns, perform attribution, and build or infer a profile of your interests in order to show you relevant content or advertising. Where We use advertising or measurement cookies, We may share data with advertising partners, ad networks, attribution providers or measurement providers. These cookies are deployed only with your consent. Legal basis under the GDPR, where personal data is processed: your consent. Depending on the relevant service and processing activity, advertising and measurement partners may act as processors, independent controllers or joint controllers. Where Triumph and a partner act as joint controllers for specific processing activities, the essential terms of the relevant arrangement are made available through Our [Privacy Policy](https://docs.triumpharcade.com/), the Cookie Settings Panel or another notice linked from the Platform. Further information about each provider is available in the Cookie Settings Panel and in the provider’s own privacy notice. #### 4. Third-party cookies Some cookies and similar technologies used on the Platform may be provided by third parties, such as analytics providers, advertising networks, attribution providers, payment processors, fraud prevention providers or other service providers. Triumph determines which third-party technologies are integrated into the Platform and seeks consent for their use where required. Certain third parties may also process the data collected through their technologies for their own purposes, as described in their privacy notices and in the Cookie Settings Panel. The third-party providers whose cookies or similar technologies may be used on the Platform, together with their purposes, roles, retention periods, privacy notices and, where applicable, international data transfer information, are identified in the Cookie Settings Panel. Triumph requires its service providers to process personal data in accordance with applicable data protection legislation and the contractual arrangements entered into with Triumph. #### 5. International Data Transfers Some third-party providers whose cookies or similar technologies are used on the Platform may process personal data outside the European Economic Area. Where such transfers occur, Triumph ensures that appropriate safeguards are implemented in accordance with Chapter V of the GDPR. The Cookie Settings Panel identifies, where applicable, whether a provider may process personal data outside the European Economic Area and the transfer mechanism relied upon by Triumph. Depending on the provider and the relevant transfer, these mechanisms may include an adequacy decision adopted by the European Commission, certification under the EU-U.S. Data Privacy Framework where the provider is certified and the relevant processing is covered by that certification, or the European Commission’s Standard Contractual Clauses together with supplementary measures where required. #### 6. SDKs and similar technologies in mobile applications In addition to browser cookies, the Platform's mobile applications may use software development kits (SDKs), mobile advertising identifiers (such as Apple's IDFA or Google's Android Advertising ID), local storage, device permissions and similar technologies. These technologies perform functions comparable to cookies and may be used for technical operation, security, fraud prevention, analytics, payment processing and, where applicable, advertising measurement, attribution or personalization. Device permissions themselves are not cookies but may enable access to information stored on your device where permitted by applicable law. Operating system permissions, including Apple’s App Tracking Transparency prompt, do not replace any consent required under applicable data protection or ePrivacy laws. Where consent is required, non-essential SDKs and similar technologies will not be activated for the relevant purposes before consent is obtained. On iOS devices, access to the IDFA for tracking purposes is subject to Apple’s App Tracking Transparency framework, and Triumph will display the required prompt before accessing this identifier for advertising or cross-app tracking purposes. On Android devices, you may manage advertising identifiers and ads personalization through your device settings. These device-level controls apply in addition to, and do not replace, any choices you make through the Platform’s Cookie Settings Panel or in-app preference centre. #### 7. Cookie duration Cookies may be either session cookies or persistent cookies. Session cookies are temporary and are deleted when you close your browser or application. Persistent cookies remain on your device for a defined period or until you delete them. The retention period for each cookie or similar technology is identified in the Cookie Settings Panel. Cookies and similar technologies will not be retained for longer than is necessary to fulfil the purposes for which they were collected. Where We materially change the duration or purpose of a non-essential cookie or similar technology, We will request your consent again where required by applicable law. #### 8. How to manage or withdraw your consent You can manage, configure or withdraw your cookie consent at any time through the Cookie Settings Panel available on Our website or application. Withdrawal of consent is as easy as giving consent. Where you withdraw consent, We will stop using the relevant non-essential cookies and similar technologies for the purposes for which consent was withdrawn, subject to any technical limitations and to any processing that remains lawful under applicable law. You may also manage cookies through your browser or device settings by adjusting your preferences to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform. Rejecting or withdrawing consent will not affect the use of strictly necessary cookies required for the operation of the Platform or for services expressly requested by you. For mobile applications, you may also manage advertising identifiers, tracking permissions and similar privacy settings through your device settings, in addition to the choices available through the Platform’s Cookie Settings Panel or in-app preference centre. The Cookie Settings Panel allows you to accept or reject cookies by category and to change your preferences at any time. Your previous consent and refusal choices will be stored and can be updated without affecting the lawfulness of processing carried out before withdrawal. We keep records of consent and refusal choices for accountability purposes, including the date and time of the choice, the version of the information presented to you, and the categories or providers accepted or rejected. Consent preferences used to remember your choices are retained for a maximum period of twelve (12) months, after which We may request your consent again, unless an earlier request is required because of a material change in the cookies or similar technologies used on the Platform. Records kept for accountability purposes may be retained for as long as necessary to demonstrate compliance with applicable law. #### 9. Transparency regarding cookies The list of cookies and similar technologies used on the Platform may change over time as services evolve. The Cookie Settings Panel is updated regularly and reflects the cookies and similar technologies deployed at the time of your visit, including their providers, purposes, retention periods and, where applicable, international data transfer information. Where We introduce new non-essential cookies or similar technologies, or materially change the purposes for which existing technologies are used, We will request your consent where required by applicable law. #### 10. Updates to this Cookie Policy We may update this Cookie Policy from time to time to reflect changes in the cookies We use, applicable legislation, regulatory guidance or the features of the Platform. The current version will always be available through the Platform, indicating the date of the last update. Where material changes significantly affect your rights or involve new non-essential cookies or similar technologies requiring consent, We will inform you and, where required by applicable law, request your consent again. #### 11. Contact If you have any questions about this Cookie Policy or Our use of cookies, you may contact Us at: SIA Triumph Arcade Europe Laipu iela 6, Rīga, LV-1050, Latvija Email: You may also contact Our Data Protection Officer at: If you wish to exercise your rights under applicable data protection legislation or require additional information regarding the use of cookies and similar technologies, you may contact Us using the contact details above or through the contact channels described in Our [Privacy Policy](https://docs.triumpharcade.com/).
# Privacy Policy: "Triumph Partners" Effective Date: July 7, 2026 Last Updated: September 14, 2026 ## 1. Introduction Triumph Labs, Inc., and its affiliates (including, without limitation, "Triumph TCG, LLC"), (collectively, "Company") take your privacy seriously. The Company is committed to protecting it through our compliance with this policy. The Company operates the “Triumph Partners Suite”, consisting of the “Triumph Partners” web portal and the “Triumph Partners” mobile application, together with related services for the onboarding, enablement, and management of vendors that sell collectible items and other goods to the Company (each a “Vendor” and together “Vendors”). This policy covers all information collected through the Triumph Partners Suite. In this Privacy Policy, the Triumph Partners web portal and the “Triumph Partners” mobile application are together referred to as the “App”. This policy describes: • The types of information we may collect or that you may provide when you register with, access, use, or transact with the App or the Company website. • Our practices for collecting, using, maintaining, protecting, and disclosing that information. This policy applies to information we collect in the App, from our website, and in electronic communications sent through or in connection with any of the foregoing. This policy DOES NOT apply to information that you provide to or is collected by any third party. Third parties have their own privacy policies, which we encourage you to read before providing information on or through them. Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not download, register with, or use a Company App or the Triumph website. By downloading, registering with, or using the Website or the App, you agree to this Privacy Policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of the Company App or Website after we revise this policy means you accept those changes, so please check the policy periodically for updates. ## 2. Age Limits. The App is intended solely for use by individuals who are at least eighteen (18) years old and who use it for business purposes, on their own behalf or on behalf of a company or entity. We do not knowingly collect personal information from children under 13 years of age. If we learn we have collected or received personal information from a child under 13, we will delete that information. If you believe we might have any information from or about a child under 13, or if a child under 18 has accessed the App, please contact us at . ## 3. Information We Collect and How We Collect It We collect information from and about users of the App: • Directly from you when you provide it to us. • Automatically when you use the App. • Automatically when you execute transactions on the App. • Automatically when you communicate through the App. • Your responses to surveys that we might ask you to complete for research purposes. • Details of transactions you carry out through the App and details related to the fulfillment of your transaction. • Automatically when you allow various permissions (camera, photos, etc.). • On our websites using cookies, for more information see our [Cookie Policy](https://docs.triumpharcade.com/cookie-policy). ### A. Information You Provide to Us When you download, register with, or use the App, we may ask you provide information: • By which you may be personally identified, such as name, email address, telephone number, and birthdate, and, if you act on behalf of a company or entity, business information such as the entity’s legal name, address, and tax identification number. • Information submitted by you that may allow you to be personally identified, such as a user selected image, a username, and information that you communicate to the Company within the App, for example when you report a problem within the App using the customer support chat function. • That is about you but individually does not identify you, such as the following: App input data, for example the buttons you press when interacting with the App, inventory and submission data, pricing and offer inputs, and vendor performance metrics derived from your transaction history. • When transacting through the App you may be required to provide financial information including credit or debit card information, address, or bank account information, as well as tax documentation such as an IRS Form W-9 or W-8. • In order to receive payments you will be required to provide or we will collect the following additional information by which you may be personally identified including: an image of a government issued identification document or such other identification document as may be accepted by the Company; a short video that includes your face; the location of access; the internet protocol (IP) address from which you access the system; data regarding the browser or software used to access the system; and the time of access (the “Vendor Authentication Data”). ### B. Automatic Information Collection and Tracking When you download, access, and use the App, it may use technology to automatically collect: • Usage Details. When you access and use the App, we may automatically collect certain details of your access to and use of the App, including traffic data, location data, logs of any category of collected data identified in this Privacy Policy, communication data, the resources that you access and use on or through the App, images of the App output during use, results and outputs from App use, account and payment records, transaction and submission history, and vendor performance profiles developed from such data. • Device Information. We may collect information about your mobile device and internet connection including the IP address, the unique device identifier, operating system, browser type, mobile network information, the device's telephone number, and the devices data service providers. • Stored Information and Files. The App also may access metadata and other information associated with other files stored on your device that you provide access to. This includes, for example, photographs which you select for upload, such as images of collectible items or related documentation. • Location Information. The App collects and logs approximate location information derived from your internet protocol (IP) address each time you access the App. The App does not collect precise GPS location information from your device. We use location information only as described in Section 4 (How We Use Your Information). • Cookies. Cookies are small text files placed on your device that allow us to improve our services, analyze traffic, and enhance your overall user experience. You may opt-out of the use of cookies, for more information see our Cookie Policy . If you do not want us to collect this information do not download or use the App or delete your account as well as the applications from your device. ### C. Third-Party Information Collection When you use the App, certain third parties that are contracted with by the Company for the provision of services related to the app (“Integrated Third Parties”), including: (i) payment processors; (ii) in-app communication providers; (iii) device authentication providers; and (iv) customer identity authentication providers, may receive certain information shared by Company. Information provided to Integrated Third Parties should not be used for any other purpose outside of fulfilling their service to the Company. If you believe that your information is or has been used inappropriately by any Integrated Third Parties, please contact . Third parties may use tracking technologies to collect information about you when you use download or use the App. For example: • Platforms from which you download the App. • Your internet service provider. • Your device manufacturer. • Your mobile or data service provider. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites, apps, and other online services websites. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. ## 4. How We Use Your Information We use information that we collect about you or that you provide to us, including any personal information, to: • Operate, develop, and improve our vendor ranking engine, which evaluates Vendors based on transaction, submission, pricing, fulfillment, and related performance data in order to rank Vendors and to determine eligibility for programs, rates, and purchasing allocations. • Investigate, trace, and prevent loss and theft, including loss or theft of inventory, shipments, and payments. • Estimate and analyze market conditions and competitive pressure relevant to our purchasing and pricing, including by analyzing aggregate Vendor pricing, volume, and category trends. • Measure and analyze the reach and activity of our vendor network. • Provide you with the App features. • Give you notices about your account. • Contact you regarding any App issues. (Please note that you will never be requested to provide your account credentials to the Company – you should not share your account information with anyone. If you have issues with account access contact ) • Carry out our obligations and enforce our rights arising from the Terms of Use, including related to payments and Vendor transactions. • Notify you when App updates are available and of changes to any products or services we offer or provide though it. • Confirm your identity. • Fulfill any other purpose for which you provide it. • Provide a personalized experience, for example tailoring the App to your business and activity. • Employ anti-fraud algorithms and features. • Track the performance of the App, improve the App and company practices. The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to: • Estimate our audience size and usage patterns. • Store information about your preferences, allowing us to customize our App according to your individual business and preferences. • Recognize you when you use the App. • Maintain compliance, financial, tax, and other legally required records. • Improve App performance. We retain and use Vendor transaction, submission, pricing, fulfillment, and performance data on a long-term basis, including after your account is closed, in order to preserve the historical depth, accuracy, and robustness of our vendor ranking engine and related analytical models, subject to your rights described in Section 6. We may also use such data, in aggregated and/or de-identified form, to develop and publish market indices, benchmarks, or similar analytical products. Any market index, benchmark, or similar product made available outside the Company will consist solely of aggregated or de-identified information that does not identify you or any individual Vendor. We use location information we collect to: (i) ensure that you are in an Eligible Location where use of the App is authorized; (ii) assist in the confirmation of your identity; (iii) measure and analyze the reach and activity of our vendor network; and (iv) investigate, trace, and prevent loss and theft, including loss or theft of inventory and shipments — and for no other purposes. For clarity, location information is not used in our vendor ranking engine or in our analysis of market conditions and competitive pressure. ## 5. Disclosure of Your Information We may disclose: (i) aggregated information about our users in a de-identified form, and (ii) information that does not identify any individual or device, in each case without restriction, including in connection with any market index, benchmark, or similar analytical product described in Section 4. In addition, we may disclose personal information that we collect or you provide: • To contractors, service providers, and other third parties we use to support our business, such as the Integrated Third Parties, who are bound by contractual obligations to keep personal information disclosed to them confidential and use it only for the purposes for which it is disclosed to them. • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our users is among the assets transferred. • To fulfill the purpose for which you provide it. • For any other purpose disclosed by us when you provide the information. • With your consent. • To comply with any court order, law, or legal process, including to respond to any government or regulatory request. • To comply with service provider obligations, including payment processor and compliance requirements. • To enforce our rights arising from any contracts entered into between you and us, including the Terms of Use and any Vendor Agreements. • To execute payments and other Platform transactions. • If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection, loss and theft prevention, and credit risk reduction. Mobile information will not be shared with third parties or affiliates for third party marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. The Company does not currently sell any information. We do not share personal information collected through the App with third parties for marketing or advertising purposes. ## 6. Your Rights and Choices Relating to Use of Your Information ### 6.1 Your Choices Relating to Use of Your Information • Tracking Technologies. You can choose whether or not to allow the App to collect information through other tracking technologies by not authorizing such collection or terminating the authorization. If you block the use of other tracking technologies, some parts of the App may then be inaccessible or not function properly. • Location Information. Because the location information we collect is derived from your IP address, it is collected automatically whenever you access the App and cannot be disabled through your device’s location settings. If you do not want us to collect this information, do not use the App. Please note that use of a VPN or other means to obscure your IP address or location is prohibited by the Terms of Use. • Communication Preferences. If you do not want to be contacted by email or text message you have the right to not consent to such use. If you have already consented you may opt out in accordance with the instructions on such communications. • Sale of Your Data. We do not currently sell any of your data, however, if you do not want your data to be sold in the future, you may opt out of such use. • Sharing Your Data. We do not share your data with third parties for marketing purposes. If you do not want your data to be shared, you may opt out of such use. ### 6.2 Your Rights Relating to Your Information Subject to the limitations and exceptions in applicable law, including but not limited to exceptions related to required retention of data for tax or financial purposes, for anti-fraud and anti-theft purposes, and for system functioning, you have the following rights related to your information: • Right to Withdraw Consent. You have the right to withdraw your consent for marketing communications (by following the opt-out instructions on such communications), and for the sale of your personal information or the sharing of your personal information. You may exercise these rights at any time. • Right to Confirm the Processing of Your Information. You have the right to confirm with the Company whether we are processing your personal information, and the categories of personal information that we collect and use about you. • Right to Access Your Personal Information. You have the right to access the personal information we have collected from you, unless otherwise required by law you may only make this request for access once per year. The delivery of the personal information made under this section will be provided in its native format, for example, CSV, TXT, or a PDF extract. • Right to Correct Your Personal Information. You have the right to correct errors in the personal information we store. • Right to Deletion. You have the right to delete your personal information subject to certain legal exceptions. If you make a request to delete your personal information we will delete or deidentify all information that is not subject to an exception. Following a verified deletion request, information used in our vendor ranking engine, loss- and theft-prevention systems, and market analytics will be deleted or de-identified, and we may retain and continue to use aggregated or de-identified data that does not identify you. • Right to Request a Transfer of Your Information. You have the right to request a transfer of your information, however, please note that the information we collect and store is generally unique to the App, as a result, there is no guaranty and the Company makes no representation that a transferee will be able to make use the information we provide, which will be in the formats described in the above "Right to Access Your Personal Information". • Right to Opt Out of Targeted Advertising. At this time the Company does not engage in targeted advertising and as a result the default is that you are opted out of any future targeted advertising absent a change in this Privacy Policy and your consent to such advertising. • Right to Opt Out of the Sale of Your Personal Information. You have the right to opt out of the sale of your personal information. • Right to Opt Out of the Sharing of Your Personal Information. You have the right to opt out of the sharing of your personal information. To exercise your rights please complete the following [form](https://forms.zohopublic.com/jamin3/form/SellorShareOptOutForm/formperma/9JXdBvZWmc-fbMYrVV2h9jeUNoDk5966QZYSAhHOSoY). If you choose to exercise any of your rights above, you will be required to verify your identity, which may include using Company's then-in-effect identity verification process as outlined in the Company Terms of Use prior to any account information being provided to you or changes made to your personal information handling. The following information will not be deleted for a period of seven years from the last paid transaction or deletion request, whichever is greater, as it is associated with financial transactions, business security practices, or is for internal uses that are compatible with reasonable consumer expectations or the context in which the information was provided: full name, unique device identifier, birthdate, phone number, social security number if required to be collected, transaction / submission history, vendor performance / ranking profiles. The following information will not be deleted upon request for Vendors that have been banned as it is related to business security: full name, unique device identifier, birthdate, phone number, social security number if required to be collected, transaction / submission history, government issued identification documents, internet protocol address. ### 6.3 Third Party Use of Your Information We do not control third parties' collection or use of your information (where we are not providing it to such third parties) to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website . ### 6.4 Additional Rights for Users in Specific Locations Residents in certain states, such as California, or who are located in a European Common Economic Zone country or the United Kingdom may have additional personal information rights and choices. Please see the section Specific Privacy Rights for more information. ## 7. Legally Required Disclosures The Company does not sell personal information collected through the App and does not share such information with third parties for cross-context behavioral advertising. If our practices change, we will update this Privacy Policy and provide any legally required notices and opt-out mechanisms before doing so. ## 8. Specific Privacy Rights for Certain Residents or Locations Country and state consumer privacy laws may provide their residents with additional rights regarding our use of their personal information. If you are a resident of, or otherwise covered by any of the below state or countries applicable laws please review the additional rights and disclosures applicable to you: California Privacy Policy and Notices ## 9. Data Security We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure, for example, any payment transactions will be encrypted using SSL technology. The safety and security of your information also depends on you. Where we have given you (or you have chosen) a password for access to certain parts of the App, this password can allow access to the account you hold with the App and allow the person with such a password to access payments and other sensitive features of your account. You are responsible for choosing a strong password, regularly changing it, and keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet and mobile platforms is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to or through our Apps. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures we provide. ## 10. SMS/Text Messaging ### 10.1 Collection of Mobile Phone Numbers The Company collects mobile phone numbers when you provide them during account signup. By providing your mobile number and checking the SMS consent box at signup, you consent to receive text messages from the Company at the phone number associated with your account. SMS consent is collected separately from your consent to receive emails and is specific to the Company as the message sender. ### 10.2 Types of Messages You Will Receive After opting in, you may receive two categories of text messages from the Company: Account and transactional messages, such as payment approvals, payment status, order confirmations, shipping and tracking updates, and other notifications related to your account or transactions. Promotional and marketing messages, such as new product announcements, special offers, and similar communications. Message frequency varies. Message and data rates may apply. Consent to receive SMS messages is not a condition of using our services. ### 10.3 Message and Data Costs You are solely responsible for any charges imposed by your mobile carrier or service provider for receiving text messages from the Company, including any data, messaging, or other fees associated with the receipt of SMS messages on your device. Message and data rates may apply, and these charges are determined by your carrier, not by the Company. The Company is not responsible for any costs you incur as a result of receiving messages you have consented to receive. If you are unsure about the charges that may apply, contact your mobile carrier before opting in. ### 10.4 Sender-Specific Consent Your consent to receive SMS messages applies only to the Company as the message sender and only to the messaging program you opted into. We do not use SMS consent collected through one Company product or app to send you text messages from a different Company product or app. If you wish to receive text messages from another Company brand or product, you will be asked to provide separate SMS consent through that product's own opt-in flow. ### 10.5 No Sharing of SMS Opt-In Data with Third Parties Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information described elsewhere in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, including any Company parent, subsidiaries, or affiliated brands, for their own marketing purposes. We may share mobile information only with service providers that help us deliver SMS messages on our behalf — including our SMS platform provider, message aggregators, and mobile carriers responsible for transmitting messages. These parties are contractually limited to using the information solely for delivering messages to you and may not use it for their own marketing purposes. We may also disclose information when required by law, subpoena, or valid legal process. ### 10.6 Opt-Out You may opt out of receiving promotional SMS messages at any time by replying STOP to any message. After you send STOP, we will send a confirmation message and you will no longer receive promotional SMS messages from the program you opted out of. You may continue to receive transactional messages essential to your account (such as payment confirmations or shipping updates) unless you close your account. You may also contact us at to request removal. ### 10.7 Help For help with our SMS program, reply HELP to any message or contact us at . ### 10.8 Eligibility SMS messages from the Company are intended for users 18 years of age or older. By opting in, you represent that you are at least 18 and otherwise meet the eligibility requirements of the product you are using. ### 10.9 Data Retention We retain mobile phone numbers and related messaging records for as long as your account is active and as needed to provide the SMS service. When you opt out or close your account, we retain a record of your opt-out request to ensure we honor it, but we will not send you further promotional messages. ### 10.10 Your Rights You have the right to access, correct, or request deletion of the personal information we hold about you, including your mobile phone number. To exercise these rights, contact us at . Depending on your location, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). ## 11. Changes to Our Privacy Policy We may update our privacy policy from time to time. If we make material changes to how we treat our users' personal information, we will post the new privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting this privacy policy to check for any changes. The Company may log you out of the App in order to require your review and agreement to this Privacy Policy, please review this Privacy Policy and associated documents each time you login for any changes. ## 12. Contact Information To ask questions or comment about this privacy policy and our privacy practices, contact us at . To register a complaint or concern, please provide the full details of your complaint and an email and contact phone number to . ## 13. Governing Law and Dispute Resolution This Privacy Policy arises under the Company's Terms of Use and any dispute between you and the Company related to this Privacy Policy shall be governed by the arbitration provisions contained in the Terms of Use and the law applicable to such disputes as contained therein, except to the extent an alternative choice of law is required under applicable law. # Terms of Service (Spain) (English) Terms of Use - "Triumph: Play for Cash" \*Effective Date: March 2, 2022\* \*Updated: September 1, 2026\* PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND CLASS ACTION WAIVER (AS SET FORTH IN SECTION 14 HEREIN) AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION, ESPECIALLY FOR EEA AND UK RESIDENTS) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST TRIUMPH ON AN INDIVIDUAL BASIS, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS. IF YOU WISH TO OPT OUT OF THESE PROVISIONS, YOU MUST PROVIDE NOTICE TO COMPANY AS DETAILED THEREIN. Triumph Labs, Inc. provides its services in the identified jurisdictions through the following entities (together referred to as "Triumph"): Within the United States of America: **Triumph Arcade, LLC** (USA) San Francisco, California Within the European Economic Community: **SIA Triumph Arcade Europe (EU)** – Reg. #50203614411 Laipu iela 6, Rīga, LV-1050 Latvija Within the United Kingdom: **Triumph Arcade UK LTD** (UK) Suite 1, 7th Floor 50 Broadway, London United Kingdom, SW1H 0DB Currency and Location. Monetary amounts in these Terms may appear in U.S. dollars (USD) for illustration. The currency applicable to your transactions will be the currency displayed to you at the point of purchase or withdrawal for the relevant transaction, and that displayed currency and amount (including applicable taxes and charges) will govern your transaction. If you are a consumer habitually resident in Spain, all amounts related to the Platform (including fees, entry costs, prizes, thresholds, minimums and limits) will be displayed and charged in euros (EUR). Any references to "$", "USD" or dollar‑denominated examples in these Terms are illustrative only and do not apply to you; the applicable thresholds for Spain will be those shown in EUR in the Platform at the time of the relevant transaction. Triumph's website (“Website”), mobile application(s) (“App(s)”), and all services provided through the Website and App(s), including as related to Games and Tournaments (collectively, the “Services”) form the Triumph platform (“Platform”) including its mobile application (the "Triumph App"), which is made available by Triumph. Certain features of the Platform may be subject to additional guidelines, terms, or rules (collectively, “Additional Terms”), which will be posted on the Website or otherwise through the Platform in connection with such features. References to “you” and “your” refer to you, a user of the Platform. THESE TERMS OF USE AND ALL APPLICABLE ADDITIONAL TERMS FORM THE FULL LEGALLY BINDING AGREEMENT BETWEEN TRIUMPH AND YOU REGARDING YOUR ACCESS TO AND USE OF THE PLATFORM (COLLECTIVELY, “AGREEMENT”). BY ACCESSING OR USING THE PLATFORM, YOU ARE ACCEPTING THIS AGREEMENT AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT. YOU MAY NOT ACCESS OR USE THE PLATFORM OR ACCEPT THE AGREEMENT IF YOU DO NOT HAVE THE CAPACITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS AGREEMENT (EXCEPT FOR THOSE FOR WHICH YOU MAY OPT OUT), DO NOT ACCESS OR USE THE PLATFORM. 1\. PRIVACY. In the course of using the Platform, you may submit User Data (as defined below), including personal information, to Triumph. Triumph’s \[Privacy Policy]\(/privacy-policy-multi-product.md) details how we treat your User Data. We agree to abide by the Triumph [Privacy Policy](https://docs.triumpharcade.com/) and Triumph will process personal data in accordance with the Triumph Privacy Policy and applicable data privacy and protection laws, including, where applicable, the GDPR, the UK GDPR and the LOPDGDD. Nothing in this Agreement is intended to replace the Privacy Policy or to limit any statutory rights that you may have under applicable data protection laws. Where Triumph is required to obtain your consent for a specific processing activity, such consent will be requested separately through the appropriate mechanism. 2\. ACCOUNTS. 2.1 Account Eligibility and Creation. In order to use the Platform, you must register for an account with Triumph (“Triumph Account”) and provide certain information about yourself as prompted by the registration form. In addition you must meet the following requirements: (a) you are at least eighteen (18) years old; (b) all payment methods used by you are associated with an account you own — it is a violation of this agreement to use a payment method not issued to you; (c) you have not been banned by Triumph, or its affiliate Triumph Labs, Inc., for any reason; (d) you have a personal mobile telephone number issued by a telecommunications provider in your country of residence which must be in an Eligible Location; (e) you have a valid government issued identification; and (f) your account is held by a natural person and not for the benefit of any company or entity. ANY ATTEMPT TO CREATE MORE THAN ONE ACCOUNT IS A BASIS FOR IMMEDIATE TERMINATION OF ALL ACCOUNTS AND THE FORFEITURE OF ALL BALANCES ASSOCIATED WITH SUCH ACCOUNTS. You represent and warrant that: (i) all required registration information you submit is truthful and accurate; and (ii) you will maintain the accuracy of such information at all times. If you are a consumer habitually resident in Spain, the following additional protections apply: termination, balance restriction or forfeiture for multiple accounts will be applied only where Triumph determines, acting reasonably and proportionately, that the relevant conduct involved fraud, abuse, circumvention of eligibility requirements, unfair advantage, money laundering, sanctions concerns or another serious breach of this Agreement. Triumph may freeze funds while it investigates suspected misuse, but any remaining lawful unused funds will be returned to you within a reasonable period and without undue delay, except for Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8. 2.2 Verification of Account Information. Triumph reserves the right to verify the eligibility of any user at any time, during or after account creation, including by asking the user to provide identification or verify the user’s age and/or physical location, payment details and/or complete other checks reasonably necessary to comply with this Agreement, applicable law, fraud prevention requirements or regulatory obligations. If you do not provide accurate eligibility information, or if Triumph cannot reasonably verify your eligibility information as accurate, Triumph may suspend or terminate your Triumph Account and may restrict access to funds or features, in each case acting reasonably, proportionately and in accordance with applicable law, this Agreement and the Triumph Privacy Policy.. Triumph may suspend or terminate your Triumph Account as provided in this Agreement, regardless of whether you meet the eligibility criteria provided herein. For identity verification purposes Triumph uses Footprint and may use other third-party identity verification providers. Where Triumph discloses personal data to such providers, it will do so in accordance with the Triumph Privacy Policy and applicable data protection laws. Such providers may act as processors, independent controllers or other legally recognized roles depending on the relevant processing activity. Where a provider acts as an independent controller, users’ personal data will be processed under that provider’s own terms of service and privacy policy, and users should review those documents before providing their data. Footprint acts as an independent controller for the identity verification process; the Footprint Terms of Service and Privacy Policy may be accessed at and respectively, or elsewhere on the website. If you are a consumer habitually resident in Spain, any suspension, termination, restriction of funds or restriction of features under this Section will be applied only where Triumph acts reasonably and proportionately and has a valid reason, including inability to verify your eligibility, inaccurate information, fraud prevention, security, anti-money laundering, sanctions, age/location eligibility or other legal compliance concerns. Where Triumph terminates your account under this Section and no fraud, misuse or serious breach is established, Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. 2.3 Eligible Locations, Compliance With Laws; Triumph restricts all real money gameplay to locations in which Triumph believes it is allowed to operate real money Tournaments (the "Eligible Locations"). Notwithstanding this, you agree that you are responsible for knowing and understanding the law applicable to you and you agree that you will not use the Triumph services in any location in which such services are not allowed; Additionally, if there exists a limit on gameplay in any jurisdiction in which you access the paid Tournaments you agree that you will not exceed any amount of gameplay that would result in a claim against Triumph or any other user of the Triumph system; “Eligible Location(s)” means a location from which access to and/or use of the Platform for the purpose of participating in real-money Tournaments is permitted. You may access and use the Platform from other locations, but you must be in an Eligible Location to participate in real-money Tournaments. Use of and/or access to the Platform to participate in a real-money Tournament from any location that is not an Eligible Location is strictly prohibited. The list of Eligible Locations for each Triumph entity (United States, European Economic Area, United Kingdom and any other region where we operate) is published and kept up to date on the Website and/or in the Triumph App. The Eligible Locations may be subject to change at any time at Triumph’s sole discretion for whatever reason, including to reflect changes in applicable law or our licensing position. In the event a location from which you are participating in a real-money Tournament is no longer an Eligible Location, the Tournament will end and all buy-ins will be returned. If you are a consumer habitually resident in Spain, the following additional protections apply: Triumph will make available in Spain only those real-money Tournaments and Game formats that are structured so that outcomes are determined exclusively by participants’ skill and do not involve any element of chance. If access to any real-money Tournament or Game format in Spain is suspended or discontinued because it no longer meets these requirements or cannot lawfully be offered in Spain, Triumph will apply the change prospectively, except where immediate action is required by applicable law, a competent authority, fraud, security or compliance concerns. Any Tournament that you have already entered and paid for will either be completed where lawful and technically possible, or cancelled and refunded in accordance with these Terms. 2.4 Account Deletion. You may delete your Triumph Account at any time, for any reason, through the app or by sending an email request to [support@triumpharcade.com](mailto:help@triumpharcade.com). You may also suspend your Triumph Account through a user-initiated account suspension on the application. This is not a permanent account deletion, and suspended Triumph Accounts may be reopened. User-initiated suspension and self-exclusion tools are available at all times, and it is solely the user's responsibility to invoke them. 2.5 Account Responsibilities. Each user is responsible for maintaining the confidentiality of the user’s Triumph Account login information and each user shall be fully responsible for all activities that occur under the user’s Triumph Account. A Triumph App may be accessible from an unlocked phone, you should maintain control over your phone and employ safeguards to prevent unauthorized access to the Triumph App. You are responsible for maintaining access to the Triumph App within your sole control and any conduct by a third person on the Triumph App gained by using or accessing your phone is your responsibility and you agree that you are liable for deposits made by others who use your phone, unless applicable law does not allow the imposition of such responsibility. Even if your financial institution reverses charges incurred you will remain liable to Triumph for deposits or other transactions made by you or others that access your phone with your permission or as the result of a failure to adequately protect your account. In order to prevent unauthorized use you should password protect your phone and log out of the Triumph App when you are finished with a session. You agree that you will immediately notify Triumph of any unauthorized use, or suspected unauthorized use, of your Triumph Account or any other breach of security. Each user account is to be used solely for access to the Platform by the assigned user. TRIUMPH ACCOUNTS ARE NOT TO BE USED OR SHARED BY MORE THAN ONE INDIVIDUAL OR SOLD OR TRANSFERRED BETWEEN INDIVIDUALS; DOING SO SHALL BE A BASIS FOR IMMEDIATE TERMINATION OF THE APPLICABLE TRIUMPH ACCOUNT(S). ANY PURPORTED SALE OR TRANSFER OF A TRIUMPH ACCOUNT SHALL BE VOID AND OF NO EFFECT. If you are a consumer habitually resident in Spain, the following additional protections apply: nothing in this Section makes you liable for unauthorized transactions or account activity caused by Triumph, the Platform, Triumph’s payment providers, or circumstances outside your reasonable control, and nothing in this Section limits any mandatory rights or protections you may have under applicable payment services or consumer law. 2.6 Authorization for Contact. Each user, by creating an account, authorizes Triumph to contact the user electronically by phone, email, text message, notification, or other electronic means in order to: (i) confirm information about the user; (ii) confirm information submitted by the User; (iii) resolve customer support issues; (iv) request information about the user’s use of the Platform; (v) provide account status information to the user; or (v) take any action in furtherance of this Agreement. This authorization will continue for the term of this Agreement. In order to terminate this authorization the user must send a notice to [support@triumpharcade.com](mailto:help@triumpharcade.com) and terminate all use of the Platform except for the Triumph App solely for the purposes of withdrawal or, alternatively, unsubscribe electronically by following the "stop" or "unsubscribe" information contained in any communication sent to the user; If you are located in the European Economic Area, the United Kingdom or any other jurisdiction where equivalent rules apply, the above authorization does not apply to marketing communications where separate consent or another specific legal basis is required by applicable law. Triumph may send service, transactional, security, account, payment, withdrawal, legal and operational communications where necessary to operate the Platform, perform this Agreement, protect users, ensure security or comply with applicable law. Marketing communications will only be sent where Triumph has a valid legal basis to do so. Where consent is required, Triumph will request it separately. You may withdraw consent or object to marketing communications at any time by using the unsubscribe mechanism included in the relevant communication, replying “STOP” to SMS where available, managing your communication preferences or contacting Triumph through the channels set out in the Privacy Policy. 2.7 Account Types. Triumph may provision game developers with test accounts for purposes of reviewing the system. No withdrawals may be made from test accounts and any amount won in any Tournament is and will remain the property of Triumph. Triumph may allow a flat amount to be withdrawn for test purposes, such amount being independent of any amount gained in any real cash Tournament. 2.8 Exclusion by Triumph. Triumph may exclude, suspend, or otherwise restrict any user's access to the Platform, or any portion thereof, at any time and for any reason in its sole discretion, including without limitation based on direct communications by, from, or on behalf of the user relating to the user's use of the Platform. Any exclusion initiated by Triumph for health and safety reasons is based solely on such direct communications (for example, statements made by or on behalf of a user to Triumph customer support). Triumph does not review, analyze, or otherwise use gameplay activity, deposit or spending amounts or patterns, session frequency or duration, or any other behavioral or usage data to identify users for exclusion or to determine whether to initiate, maintain, or lift any exclusion, and Triumph has no obligation to do so, except to the extent expressly required by applicable law. Any such exclusion may be for a fixed period or indefinite, and Triumph has no obligation to reinstate access. The effects of any exclusion under this Section for health and safety reasons on deposits, withdrawals, gameplay, and promotions are set forth in Section 2.9, below. Triumph's exercise of, or decision not to exercise, any right under this Section shall not create any liability of Triumph to you, and does not obligate Triumph to monitor any user's activity or communications. 2.9 Effects of Exclusions and Self-Exclusion During any period in which a user is excluded from the Platform for health and safety reasons, whether initiated by Triumph under Section 2.8 above or initiated by the user (including any user-initiated suspension or self-exclusion under Section 2.4, together an "Exclusion Period"), the following shall apply: (a) *No Deposits.* The user may not add funds to the user's Triumph Account, purchase prepaid game credits, or otherwise deposit money through the Platform during the Exclusion Period. (b) *Withdrawals Permitted.* The user retains the ability to request withdrawal of any withdrawable balance in the user's Triumph Account in accordance with Section 6.3 at any time during the Exclusion Period. (c) *Gameplay With Existing Balances.* Unless the user requests, or Triumph imposes, a full restriction on gameplay, the user may continue to use existing account balances, prepaid tournament entry credits, Promo Cash, and/or Bonus Cash for Tournament entries during the Exclusion Period, subject to this Agreement. (d) *Promotions May Remain Active.* Promo Cash, Bonus Cash, and any other promotions may remain active during the Exclusion Period and remain at all times subject to Section 6.5.1, including each grant's expiration, playthrough, and forfeiture terms and Triumph's right to modify, suspend, cancel, or terminate any promotion at any time. (e) *Referral Credits*. During the Exclusion Period, referral credits will be paused. For permanent exclusions, referral credits will be terminated. (f) *No Responsibility of Triumph.* The user acknowledges and agrees that an Exclusion Period restricts only the deposit of additional funds and does not obligate Triumph to restrict gameplay, promotional activity, or promotional accrual. Triumph shall have no responsibility or liability for (i) any referral amounts or referral bonuses received by or credited to the user during the Exclusion Period; (ii) the user's use or consumption of any remaining Promo Cash, Bonus Cash, or other promotional amounts during the Exclusion Period; (iii) the outcome of any Tournament entered by the user using existing balances during the Exclusion Period; (iv) any decision whether, when, or on what terms to initiate, decline to initiate, maintain, or lift any exclusion, suspension, or restriction under Section 2.8; or (v) any deposits made, Tournament entries paid, or other amounts spent by the user prior to the commencement of any Exclusion Period, none of which shall be refundable by reason of any later exclusion or self-exclusion. Each user is solely responsible for monitoring the user's own gameplay, deposits, and spending, for determining whether continued use of the Platform is appropriate for the user, and for initiating a user-initiated suspension or self-exclusion under Section 2.4 if the user believes any limitation on the user's own account is appropriate. Triumph shall have no responsibility or liability for any failure or delay in initiating an exclusion that a user contends should have occurred, including without limitation any claim based on the user's spending, deposits, gameplay, or other use of the Platform. 3\. USE OF PLATFORM. 3.1 Limited License. Subject to the terms of this Agreement, Triumph grants you a limited, revocable, non- transferable, non-exclusive license to access and use the Platform for your own personal use in accordance with this Agreement. For the avoidance of doubt, your use of any software made available by Triumph in connection with your access to and use of the Platform shall be limited to use of the executable object code format only. Specifically, and without limitation, your access to, or attempt to access, any source code of the Platform to cheat or for any other unauthorized purpose shall be a basis for immediate termination of your Triumph Account. 3.2 Acceptable Use and Restrictions. The rights granted to you in the Agreement are subject to the following rules for acceptable use and restrictions: (a) you shall not access or use the Platform for any purpose other than that for which Triumph makes the Platform available; (b) you shall not use the Platform in connection with any commercial endeavors except those that are specifically endorsed or approved by Triumph, including to advertise or offer to sell any goods or services on the Platform or to collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email; (c) except as expressly permitted by Triumph in advance in writing, you shall not license, sell, rent, lease, transfer, assign, distribute, or host the Platform to or for a third party; (d) you shall not trick, defraud, or mislead Triumph or other users, especially in any attempt to learn sensitive account information, such as user passwords; (e) you shall not attempt to impersonate another user or person or use the username of another user; (f) you shall not use any information obtained from the Platform in order to harass, abuse, or harm another person; (g) you shall not sell or otherwise transfer your Triumph Account; (h) you shall not make improper use of our support services or submit false reports of abuse or misconduct; (i) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform, except to the extent such restriction is prohibited by applicable law, including mandatory rights relating to software interoperability; (j) you shall not circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Platform or the content contained therein, nor attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform; (k) you shall not disparage, tarnish, or otherwise harm Triumph or the Platform, as determined by Triumph acting reasonably and based on objective criteria; (l) except as expressly stated herein or otherwise permitted by Triumph in advance in writing, or permitted by applicable law, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means (including by, e.g., scraping, mirroring, framing, embedding, or linking); (n) you shall not systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from Triumph, nor shall you upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”); (o) except as may be the result of standard search engine or Internet browser usage, you shall not engage in any automated use of the Platform, such as using creating user accounts by automated means, using scripts to send comments or messages, using any buying or purchasing agent to make purchases from or through the Platform, or using any data mining, robots, or similar data gathering and extraction tools; (p) you shall not interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform; (q) you shall not upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform, nor use the Platform in any manner that interferes with another user’s uninterrupted use and enjoyment of the Platform (such as, e.g., excessive use of capital letters, spamming, the continuous posting of repetitive text, or other abusive, harassing, or obnoxious behavior, as determined by Triumph in its discretion); (r) you shall not harass, annoy, intimidate, or threaten any Triumph employee, agents, or service provider engaged in providing any portion of the Platform to you; (s) your use of the Platform shall at all times comply with all applicable laws and regulations and all applicable terms and conditions of any Third-Party Services (as defined below) upon which use of our Platform depends (as addressed further below); and (t) all copyright and other proprietary notices included within the Platform and on content made available through the Platform must be retained and not modified or obscured. 3.3 Modification. Triumph reserves the right to modify, suspend, or discontinue the Platform, including the Website or Services, or any part thereof, provided that Triumph will use commercially reasonable efforts to give you reasonable prior notice of any Material Change (as defined below), suspension, or discontinuance, except where immediate action is reasonably necessary to address security threats, fraud, legal or regulatory requirements, or to protect the integrity of the Platform. Triumph will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Platform, or any part thereof, except to the extent such liability cannot be excluded under applicable law. Any future release, update, or other addition to functionality of the Platform shall be subject to the terms of this Agreement. For purposes of this Agreement, “Material Change” (each, a “Material Change” or “Material Modification”) means a change to these Terms or to the Platform that materially affects users’ rights or obligations, or the economic or functional value of the service to the user. By way of example, Material Changes include: (i) changes to fees or payment policies; (ii) changes that remove, restrict, or materially degrade core features or access to the Platform; (iii) changes to dispute resolution, governing law, or jurisdiction; (iv) changes to rules that govern paid competitions (including SBMM/prize parameters) in a manner that affects already‑paid or in‑progress use; and (v) changes to funds handling (including refunds and withdrawals). Non‑material changes (“Non-material Changes”) include fixes for typos, formatting, and clarifications that do not materially alter users’ rights or obligations. If you are a consumer habitually resident in Spain, the following additional protections apply: (a) Triumph will provide reasonable prior notice of any Material Change, as set out above; (b) if you do not accept a Material Change, you may terminate your use of the Platform and this Agreement without penalty, and Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay; and (c) no modification, suspension, or discontinuance will affect Tournaments that you have already entered and paid for at the time of notification (such Tournaments will be completed or refunded in accordance with this Agreement). 3.4 Ownership. Excluding User Data (as defined below), you acknowledge that all intellectual property rights in and to: (a) the Platform; (b) all names, logos and trademarks used with the Platform; and (c) all content made available by Triumph through the Platform, including but not limited to designs, data and databases, text, graphics, images, photographs, illustrations, audio and video material, artwork, proprietary information, client- and server-side code (e.g., HTML, JavaScript, active server pages, VBScript, databases, or any other code files) are owned by Triumph or Triumph’s licensors. The provision of the Platform does not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. Triumph and its licensors reserve all rights not granted in this Agreement. 3.5 Third-Party Services. The Platform is designed to interoperate with certain third-party services that are not under the control of or maintained by Triumph (“Third-Party Services”), such as those that provide transactional and/or financial services to Triumph. Certain Third- Party Services are integrated into the basic operation of the Platform and certain Third- Party Services may be added by you for additional fees. You must agree to and you must abide by the terms and conditions of any applicable Third-Party Services, and your violation of the applicable terms and conditions of any such Third-Party Services shall be a violation of this Agreement. Triumph is not responsible for the content of, or any transactions you process on or through, any Third-Party Services. Triumph does not make any representations or warranties about Third-Party Services, or any information, materials, or products found thereon. To the extent that Triumph provides links or references to any Third-Party Services, you acknowledge that Triumph provides them to you solely as a convenience to you. In no event shall Triumph be liable for any loss, claim, damages, costs, or negative experiences that may arise in connection with your access to or use of any Third-Party Services independent of or not directly caused by the Platform, including, without limitation, any transactions processed by you on or through such Third-Party Services. If you are a consumer habitually resident in Spain, the following additional protections apply: nothing in this Section limits any statutory rights or remedies that you may have against Triumph under applicable consumer law in respect of the Platform or any Services provided by Triumph. Where a Third-Party Service is necessary for the use of a paid feature of the Platform, Triumph will make commercially reasonable efforts to identify the relevant Third-Party Service and any material third-party fees or terms before you are required to use or pay for that feature. 3.6 User Responsibilities. In connection with using the Platform and participating in any Game or Tournament, each user is responsible for—and Triumph fully disclaims and is released from any responsibility for: (a) the user’s own devices and telecommunications connections, services, and fees, including for wireless, Internet, and other services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the user’s device or connection (whether related to hardware or software or to low or no battery or power supply), for whatever reason; (b) the availability, quality, latency, and continuity of the user’s telecommunications connections and services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the networks used to provide the user’s connection to the Platform, for whatever reason; (c) the user’s remaining actively and properly involved in a Tournament during its duration; (d) all other factors that may impact a user’s own participation in a Game or Tournament; (e) to promptly and fully disclose to Triumph any exploitative conduct by other players, any bug or defect in any game, the Triumph App, or that may give rise to unfair outcomes between participants or allow access to any Triumph server system; (f) monitoring and managing the user's own deposits, entry fees, spending, and time spent on the Platform, and determining that the user's participation in any Game or Tournament is within the user's own means; and (g) communicating to Triumph any request for suspension, self-exclusion, or other limitation the user wishes to place on the user's own account. ANY LOSS, LIMITATION, OR NEGATIVE EXPERIENCE A USER SUSTAINS IN CONNECTION WITH ANY OF THE FOREGOING SHALL NOT ENTITLE THE USER TO A REFUND OR ANY OTHER REMEDY. WITHOUT LIMITING THE FOREGOING, NO USER SHALL BE ENTITLED TO A REFUND, REIMBURSEMENT, OR OTHER REMEDY ON THE BASIS THAT TRIUMPH DID NOT MONITOR, RESTRICT, LIMIT, OR EXCLUDE THE USER'S OWN USE OF OR SPENDING ON THE PLATFORM. IF A USER’S DEVICE IS UNABLE TO SUBMIT A SCORE TO THE PLATFORM FOR ANY REASON, THE USER WILL AUTOMATICALLY BE GIVEN A SCORE OF ZERO. IF A USER EXITS OUT OF A GAME OR TOURNAMENT FOR MORE THAN FIVE (5) SECONDS, THE USER’S SCORE WILL BE REPORTED AS THE LAST VALID SCORE SUBMITTED FROM THE USER’S DEVICE, IF IT IS AVAILABLE TO TRIUMPH. IN CERTAIN JURISDICTIONS, PLAYING REAL CASH TOURNAMENTS IS ALLOWED BUT THE DEVICE ON WHICH SUCH TOURNAMENTS ARE PLAYED MAY BE SUBJECT TO FORFEITURE AND THE USER SPECIFICALLY ASSUMES ANY RISK OF FORFEITURE OF THEIR DEVICE. If you are a consumer habitually resident in Spain, the following additional protections apply: the disclaimers and score consequences in this Section apply only to events, failures or circumstances that are attributable to your own device, connection, conduct or failure to remain properly involved in the relevant Game or Tournament, and do not limit any statutory rights or remedies you may have where the issue is directly caused by Triumph, the Platform, or Triumph’s software. Where a Triumph or software error materially prevents your participation in, or completion of, a paid Tournament, any refund or remedy will be handled in accordance with the Refund Policy and applicable law. 3.7 Bank Secrecy Act - Anti-Money Laundering Policies. You agree that you have read the Triumph [BSA-AML Policy](https://www.notion.so/09e2be37f8c44caea2826e0b22bf06eb) and that Triumph may take any action indicated under the [BSA-AML Policy](https://www.notion.so/09e2be37f8c44caea2826e0b22bf06eb). By using the Platform you represent that you are not on any Specially Designated Nationals or Blocked Persons list (”SDN”) maintained by the US Office of Foreign Assets Control. You also represent that you are not listed on, or otherwise the target of, any applicable sanctions maintained by the European Union, any EU Member State, or the United Kingdom (including the UK Sanctions List and the Consolidated List of Financial Sanctions Targets). We may take any action permitted under our BSA-AML Policy and under applicable anti-money laundering, counter-terrorist financing and sanctions laws in the jurisdictions in which we operate. If you are a consumer habitually residing in Spain, the following additional protections apply: any suspension, restriction, withholding, forfeiture or other action taken under this Section will be applied only where reasonably necessary, proportionate and permitted or required under applicable anti-money laundering, counter-terrorist financing, sanctions, fraud-prevention or other applicable legal requirements, and nothing in this Section limits any statutory rights or remedies that cannot be excluded under applicable law. 3.8 Language of the Platform. The Platform interface, gameplay content, competitions, visual elements, tutorials, leaderboards, game assets and other operational or entertainment-related content may be made available exclusively in English, unless otherwise required by applicable law. Where a document, policy, rule set, promotional term or other legally relevant information is made available through a hyperlink or other access point within the Platform, such information shall be considered accessible to you through the Platform for the purposes of this Agreement. If you are a consumer habitually resident in Spain, the following additional protections apply: Triumph will make available in Spanish all information required by applicable Spanish consumer protection laws, including these Terms of Use, the Privacy Policy, the Cookie Policy, promotional terms and conditions, tournament conditions and game rules, withdrawal information, customer support information and any other mandatory consumer information. Triumph will ensure that all such information remains easily accessible before participation in any paid Tournament or promotion. By accessing the Platform, you acknowledge that you have been informed that the application interface and gameplay content are presented in English and that all legally required information is available to you in Spanish through the links provided on the Platform and on the Website. 4\. USER CONTENT. 4.1 User Data. “User Data” means any and all information and content that is input into the Platform by or on behalf of a user except for the Payment Data, defined below. User Data may include content, materials or information uploaded, submitted, posted, displayed or otherwise made available by a user through the Platform (“User Content”), as well as account information, gameplay information, scores, rankings, activity data, technical data and other information relating to the use of the Platform. To the extent that User Data includes personal data, Triumph will process such personal data in accordance with the Triumph Privacy Policy and applicable data protection laws. Nothing in this Section is intended to grant Triumph any license or ownership right over personal data as such, or to limit any statutory rights that users may have under applicable data protection laws. You acknowledge and agree that Triumph is not responsible for any User Data, including its accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Triumph does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Data, except to the extent required by applicable law. 4.2 User Data Responsibilities. Triumph is not obligated to backup any User Data and you are solely responsible for creating backup copies of your User Data, if you desire. If you are a consumer habitually resident in Spain, the following additional protections apply: this Section does not limit any statutory rights or remedies you may have where loss of User Data is directly caused by Triumph’s failure to provide the Platform in accordance with this Agreement or applicable law. 4.3 Right to Remove Data. You agree that Triumph has the right to remove any content, including User Data, from the Platform at any time, where Triumph considers it reasonably necessary to operate, secure or protect the Platform, enforce this Agreement, comply with applicable law, prevent fraud, cheating, abuse or misuse, protect other users, or respond to legal or regulatory requests. Triumph also has the right to refuse, move, or block access to any material submitted on or through the Platform, and to establish general practices and limits concerning use of the Platform. The decision of whether or not to remove content from the Platform is within Triumph’s reasonable discretion, subject to applicable law. Triumph has no obligations, contractual or otherwise, to take or refrain from taking any action. Under no circumstances will Triumph be liable for removing or failing to remove any content except to the extent such liability cannot be excluded under applicable law. To the extent that any removed, restricted or blocked content includes personal data, Triumph will handle such personal data in accordance with the Triumph Privacy Policy and applicable data protection laws. Nothing in this Section limits Triumph’s obligations or users’ statutory rights under applicable data protection laws, including any applicable retention, deletion, restriction, blocking or preservation obligations. 4.4 License. You hereby grant, and you represent and warrant that you have the right to grant, to Triumph a non-exclusive, royalty-free, fully-paid, worldwide, transferable and sublicensable license to use, reproduce, distribute, publicly display and perform, modify, adapt, prepare derivative works of, incorporate into other works, and otherwise exploit any User Content, solely to the extent necessary to operate, provide, maintain, secure, improve and make available the Platform and its features, including leaderboards, rankings, match results and similar public or semi-public features, and for any other specific purpose identified in connection with the collection of such User Content. For the avoidance of doubt, to the extent that any User Content, User Data or other information relating to you constitutes personal data, Triumph will process such personal data in accordance with the Triumph Privacy Policy and applicable data protection laws. More specifically, may create aggregated and/or anonymized data sets used to improve the Platform, including to use such data for algorithm development, machine learning, and the creation and development of other features and functionality, provided that such data does not identify you and cannot reasonably be used to identify you. For the avoidance of doubt, aggregated or anonymized data may be retained and used after you stop using the Platform. Any pseudonymized, de-identified or similar data that remains capable of being attributed to you, directly or indirectly, will continue to be treated as personal data and processed in accordance with the Privacy Policy and applicable data protection laws. The license granted under this Section will continue only for as long as reasonably necessary for the purposes described above, unless a longer period is required or permitted by applicable law, the relevant User Content has been incorporated into aggregated or anonymized data, or residual backup copies are retained in the ordinary course of business subject to Triumph’s retention and deletion procedures. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Content but only to the extent necessary to allow Triumph to operate, provide and make available the Platform and its relevant features. This waiver does not limit any statutory data protection rights that you may have under applicable law. If you are a consumer habitually resident in Spain, the following additional protections apply: nothing in this Section requires you to waive any moral rights that are non-waivable under applicable law, and any waiver or non-assertion of moral rights applies only to the extent permitted by applicable law and strictly necessary for Triumph to operate, provide and make available the Platform and its relevant features. 4.5 Feedback. If you provide Triumph any feedback or suggestions regarding the Platform (“Feedback”), you hereby assign to Triumph all rights (including all intellectual property rights) in and to the Feedback and agree that Triumph shall have the right to use such Feedback and related information in any manner it deems appropriate. Triumph will treat any Feedback you provide to Triumph as non-confidential and non-proprietary. You agree that you will not submit to Triumph any Feedback that you consider to be confidential or proprietary. If you are a consumer habitually resident in Spain, the following additional protections apply: to the extent any Feedback constitutes a copyright-protected work, the assignment and use rights in this Section will apply only to the extent permitted by applicable law and will not require you to waive any non-waivable moral rights. 4.6 Other Users. Each user of the Platform is solely responsible for any and all of such user’s User Data. You acknowledge and agree that we are not responsible for any User Data and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Data and we assume no responsibility for any User Data. The Platform provides features and functionality by which you may interact with one or more other users. You agree that, regardless of whether Triumph personnel is present or not and regardless of whether Triumph personnel intervene or not, Triumph has no obligation to restrict or prohibit your interaction with other users, and Triumph will not be responsible for any loss or damage incurred as the result of your interactions with other users. If there is a dispute between you and any other user, we are under no obligation to become involved. If you are a consumer habitually resident in Spain, the following additional protections apply: nothing in this Section limits any statutory rights or remedies you may have where loss or damage is directly caused by Triumph’s failure to provide the Platform in accordance with this Agreement or applicable law. 4.7 Sharing of User Information. The Platform may provide information from or about users using the Platform to other users. Currently the Platform allows other users to view a user’s profile, their general location, the user uploaded profile image, and user scores in matches with other users where this is necessary for the operation of Platform features, including profiles, leaderboards, rankings, match results, tournament participation, prize outcomes, social features or other public or semi-public features. Triumph makes commercially reasonable efforts to indicate clearly when a user is using a feature that permits the sharing of information with other users. Triumph will take reasonable steps to ensure that any such sharing is limited to what is necessary for the relevant feature and is described in the Triumph Privacy Policy. Triumph does not and cannot verify all information provided by users. Triumph does not control, and makes no representations or warranties as to, the identity, character, or behavior of any user, and Triumph disclaims, and you release Triumph from, any and all liability relating thereto except to the extent such liability cannot be excluded under applicable law. Users should exercise caution and judgment when interacting with other users, in both online and offline interactions, as when interacting with any other individual a user does not know. In certain circumstances where a user is located in a specific jurisdiction they may be entitled to release of other contestants information pursuant to applicable law. To the extent that such a release is required by applicable law Triumph will disclose only the information legally required and will do so in accordance with applicable data protection laws. Triumph makes no representation or warranty as to the accuracy of the information supplied by users. Users acknowledge and agree to the release of such information where required by applicable law and waive any claims against Triumph for the misuse or disclosure of such release by a user to whom such information is required to be released/ Nothing in this Section limits any statutory rights that users may have under applicable data protection laws. If you are a consumer habitually resident in Spain, the following additional protections apply: the waiver of claims in this Section will not apply to the extent that any misuse or unlawful disclosure is directly caused by Triumph’s breach of this Agreement or applicable law. 4.8 Skill Based Matchmaking and Tournaments. The results of matches are never predetermined and Triumph does not use bots in any multi-player Tournament and Triumph attempts to detect and ban any users who attempt to cheat in order to ensure that you will always be playing against real people in any multi-player Tournament. Triumph takes measures designed to detect and restrict users who attempt to cheat, manipulate results or otherwise misuse the Platform, in order to preserve the integrity of Tournaments and to ensure that, in multi-player Tournaments, users play against real people. As further described in the Privacy Policy Triumph may collect and process score data, gameplay data, skill indicators, account data, technical data and related usage information to create score and skill profiles for purposes, including to: (i) match players in tournaments based on their skill profiles or score data; (ii) create customized prize offerings in single player games; (iii) use skill based match-making ("SBMM") to match players; and (iv) for anti-cheating purposes. Score and skill profiles and related usage data are used solely for the purposes described in this Section and in the Privacy Policy and are not used to evaluate any user for, or to initiate, any exclusion under Section 2.8. The application of Triumph's SBMM algorithms may match users within a set range of users who are of similar skill, for example, within 30%. In single player games the score or skill profiles may be used to create custom prize schedules, including the score required for prizes or the "jackpot". Customized scoring thresholds or customized prize schedules based on a user’s score or skill profile apply only in single player games and do not apply in multi-player, 1v1, Tournament or other competitive formats. In competitive formats, all participants are scored and ranked on the same raw-score basis, and the highest score wins. Certain Tournament types and prize formats may not be made accessible to a player until that player has played a certain number of games, such as practice games, in order to fully develop a score or skill profile. Triumph may change the parameters used to create single-player prize offerings or the SBMM parameters from time to time, and Triumph will provide reasonable advance notice of any Material Change before it takes effect, including changes that may increase the skill difference between players or that may take into account the value of the tournament being entered by a player. For clarity, routine prospective adjustments to single-player prize offerings or SBMM parameters that do not materially affect users’ rights or obligations, the economic or functional value of the service, or any already-paid or in-progress Tournament will not constitute a Material Change. Any such processing of personal data will be carried out in accordance with the Privacy Policy and applicable data protection laws, including the GDPR and the LOPDGDD. If you are a consumer habitually resident in Spain, the following additional protections apply: within any multi-player, 1v1, Tournament or other competitive format, all participants in the same match or competition will be subject to the same gameplay, scoring and ranking rules, and the outcome will be determined solely by the players’ raw scores and skill. Players in the same match or competition may enter at different buy-in or stake tiers, including through cross-wager matching, and the applicable payout schedule, payout table, fees or rake may vary by player. These are economic or commercial terms, not gameplay, scoring or ranking conditions, and do not introduce an element of chance into the competition. The applicable payout schedule, payout table, fees, rake, buy-in or stake tier and any SBMM parameters that materially affect the Tournament will be clearly disclosed to each user before entry and will not be changed retroactively once the user has entered and paid for the Tournament. Where Triumph uses automated systems or profiling in a manner that produces legal effects concerning a user or similarly significantly affects a user, the user will have the rights set out in the Privacy Policy and applicable data protection laws, including, where applicable, the right to request human intervention, express their point of view and contest the decision. Triumph makes no representations regarding its use or the effectiveness of the SBMM. Despite the Company's SBMM, in any match between players it is unlikely that all players will be at the same level. You acknowledge and agree that you may be matched against a player of higher or lower skill in any tournament. If you are a consumer habitually resident in Spain, any such matching will not affect the requirement that all participants in the same match or competition are subject to the same gameplay, scoring and ranking rules. 5\. GAMES AND TOURNAMENTS. 5.1 Games and Tournament Types. As used in the Agreement, a “Game” is an application, website, or other online service or offering that a user plays, using the user’s skill, to achieve a certain score. A “Tournament” is a competitive format for users to play a Game that permits the payment of entry fees to participate in a bona fide contest of skill, with prizes awarded based on the users’ participation in and outcome of the Game. Games may be played in practice modes that do not involve the payment of real-money entry fees (as is the case in a Tournament), and Games may include a tutorial on gameplay. You agree that you will review the tutorial and use practice mode prior to entering any real money Tournaments. Within the Platform, Tournament types include, without limitation, “1v1,” where users compete against each other, and “Blitz Mode,” where a user accrues winnings based on points scored during the Game, multiplayer where users may play simultaneously against other players. The parameters and rules (“Rules”) of each Game and Tournament are more fully explained within the Platform, and by playing any Game or entering into any Tournament you expressly agree to the Rules associated therewith. Triumph may modify, add, and remove Rules and/or Tournament types from time to time, provided that Triumph will use commercially reasonable efforts to give you reasonable prior notice of any Material Change. If you are a consumer habitually resident in Spain, changes to Rules or Tournament types will not apply retroactively to Tournaments that you have already entered and paid for at the time of notification. 5.2 Tournament and Other Fees. 5.2.1 Tournament Fees Triumph charges entry fees for participation in Tournaments as follows: (a) In Blitz Mode (single player) such fees are the amount of each entry as indicated in your selection screen; (b) In 1v1 Tournaments, the entry fee is the cost of entering the tournament as indicated in your selection screen. Note that the applicable currency will be displayed before you enter the Tournament and may vary based on your location (e.g., USD, EUR, GBP). (c) In multiplayer Tournaments the entry fee is the cost of entering the tournament as indicated in your selection screen, in such Tournaments the number of total entrants will either be identified in the tournament selection screen and the prize outcomes for each place in the tournament identified or the maximum and minimum number of entrants and the prizes associated with such maximum and minimum identified (with any number in-between having a prize based on the same ratio as the maximum and minimum; (d) In challenge mode, the number of entrants is unlimited and anyone who pays the entry fee may participate during the period that the challenge mode is active, which will be identified on the Tournament screen. At the time of entry the leaderboard will identify the then current leaders, their place in the Tournament, and the prize for each place that will be awarded as of the time that you enter such Tournament; In each case the amount of the entry fee and the potential prize available and the requirement that must be met in order to receive such prize will be provided to you prior to you being able to enter such Tournament. You agree that you will review all prize distributions prior to making a selection and will not enter a selection if you do not understand the effect such selection will have; 5.2.2 Other Fees Triumph imposes a fee for instant withdrawal to a bank account/eligible payment method. The amount of this fee (and any applicable exchange rate or third-party processing charges) will be clearly disclosed to you before you confirm the withdrawal, and any change to the fee will apply only to future withdrawals. Triumph may change this fee from time to time where we have a valid reason (for example, changes in third-party costs, fraud or compliance requirements), but we will not change the fee after you have initiated a withdrawal. Withdrawals may be made to a bank account using ACH (or an equivalent standard bank transfer method, where available in your location) without any fee; If you are a consumer habitually resident in Spain, the following additional protections apply: withdrawals made to cash out unused funds following a termination initiated by Triumph or upon your non‑acceptance of a Material Change will not incur an instant‑withdrawal fee, and Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. 5.3 Tournament Participation. A user may participate in a Tournament by entering the Tournament within the Platform. For each Tournament into which a user enters, the user’s entry indicates that the user affirmatively acknowledges and agrees: (a) to pay the specified and non-refundable entry fee before gameplay commences; (b) it is the user’s responsibility to understand and abide by the rules of the Game and of the Tournament; (c) to accept the outcome of the Game, which shall in all cases be finally determined by Triumph in its sole discretion based on the scores of the users and according to the process provided below, in its discretion; (d) that Triumph shall take a fee from every Tournament; (e) that Triumph reserves the right to take a variable percentage fee from Tournament prize pools; (f) that the User understands the gameplay, has read any available tutorial, and has played on Practice Mode. The user acknowledges that on games where maps or gameplay are changed, the maps on Blitz Mode cycle through ten versions, one of which is changed each hour. Prior to entering into a Blitz Mode tournament, the User agrees that they will play each version until they fully understand the map and game dynamics in practice mode prior to entry into a paid Tournament; If you are a consumer habitually resident in Spain, all participants in the same Tournament will play on the identical map or version and with identical game parameters. The applicable map, version and parameters will be fixed before entry or payment and will not change during that Tournament. Any scheduled rotation or versioning will only apply to future Tournaments that have not yet been entered or paid for. (g) that gems or other digital items that are not designated in a legal currency and are issued during gameplay or incident to any type of Tournament (”Digital Goods”) have no cash value and may be removed from an account at any time and that Triumph may at its sole discretion change, offer, or remove any Tournament using Digital Goods, may delete such Digital Goods, or may terminate the offer of such Digital Goods at any time and for any reason, as more fully set forth in Section 6.5.2 herein. 5.4 Tournament Outcome. Once a Tournament has reached an end-state, the outcome shall be as follows: (a) a user wins a Tournament if the user’s score gives the user a winning position in the specified rank ordering of the prizes for the Tournament (i.e., the payout distribution); (b) a user loses a Tournament if the user’s score does not give the user a position in the specified payout distribution; and (c) a user ties a Tournament if the user’s score matches at least one other user in the same position in the specified payout distribution. 5.5 Tournament Payout. At the end of a Tournament: (a) Triumph shall credit the account(s) of the winner(s) in accordance with the payout distribution; (b) in the event of a tie, Triumph splits the specified prize equally among all of the users who tied for that position in the payout distribution. 5.6 Additional Tournament Terms. (a) The matching of players of similar skill, as determined by Triumph, in its sole discretion may be employed in any Tournament. (b) With respect to Blitz Mode Tournaments, players’ prizes scale as scores increase. The payout distribution is specified on a “Blitz Screen,” which ascribes different winnings for different scores achieved for each discrete game. A Blitz Mode Tournament may have options for games with differing entry fees. The Blitz Screen and the parameters of the entry fee and Blitz Screen prizes are binding once a player chooses to enter the Tournament. Blitz Mode Tournaments may or may not require fees. 5.7 Streaks. You may enter a tournament type where the prize is based on meeting score targets in one or more games in a row (referred to as "Streaks"). The game parameters for each game may vary between versions of the game. For any given Streak, the applicable game parameters will not change during that Streak. You acknowledge that you have had the opportunity to thoroughly practice each variation of a game for free, have agreed to do so as required in these Terms, and that you understand any risk associated with meeting the scores required in each version of such game; If you are a consumer habitually resident in Spain, all participants in the same Streak will play on the identical version and with identical parameters for that Streak. The applicable version and parameters will be fixed before entry or payment and will not change during that Streak. Any scheduled rotation or versioning will apply only to future Streaks that have not yet been entered or paid for. Where a Streak involves opponent assignment, Triumph will ensure that the assignment parameters are controlled so that the probability of completing the Streak is not materially affected for players of comparable skill. 6\. FEES, FUNDS, AND WITHDRAWAL 6.1 Fees. We will use commercially reasonable efforts to display and explain all applicable fees in connection with the use of the Platform, including all applicable Game and Tournament fees. The fees may be presented as a cost to enter and a total published prize payout for a given Tournament; in those cases, the platform fee equals the difference between the total entry fees collected from participants and the published prize payout for that Tournament, as disclosed before you enter, and neither the fee nor the published prize payout will be reduced after your entry. In addition to any fees charged by Triumph for use of the Platform, you may also be charged for the use of Third-Party Services. Triumph may change its fees and payment policy from time to time where it has a valid reason (for example, changes in operating costs, third‑party costs, market conditions, fraud or compliance requirements, or changes in applicable law). Triumph will provide reasonable advance notice of any fee Material Change before it takes effect. Fee changes will not apply retroactively to Tournaments already entered and paid for at the time of notification. As provided above, we contract with one or more third parties to facilitate the processing of fees and payments. If you are a consumer habitually resident in Spain, the following additional protections apply: (a) where you do not accept a fee Material Change notified in accordance with this Section, you may terminate this Agreement and your use of the Platform without penalty within the applicable notice period; and (b) upon such termination, Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. 6.2 Adding Funds into Triumph Account. Any funds added to your Triumph account are non-refundable and may be used solely for Tournament entries only. You may add funds to your Triumph Account after (i) Triumph has verified that you are located in an Eligible Location; and (ii) you have indicated your acceptance of this Agreement, including our Privacy Policy. All funds added to a Triumph account may only be used for entrance into Tournaments and are non-transferrable and will not be refunded by Triumph, except as required by applicable law or other legal obligations. If you are a consumer resident in the European Economic Area or the United Kingdom, you may request withdrawal of the cash balance of your Triumph Account (excluding Bonus Cash and In-Platform Items and any amounts subject to confiscation under Sections 7 or 8) at any time, subject to (i) completion of our identity and fraud-prevention checks as described below in Clause 6.3 (a), and (ii) any legal or regulatory restrictions (including anti-money laundering and sanctions requirements); If you are a consumer habitually resident in Spain, the following additional protections apply: (a) where Triumph provides reasonable prior notice of a Material Change, suspension, discontinuance or change to these Terms under Sections 3.3, 6.1, 6.5.2 or 16.3 and you do not accept the change, you may terminate this Agreement and your use of the Platform without penalty; and (b) upon such termination, Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. For the avoidance of doubt, this Section does not affect: (i) the non‑retroactivity protections for paid Tournaments elsewhere in this Agreement; or (ii) the compensation mechanism for In‑Platform Items in Section 6.5.2. Funds may only be withdrawn from your Triumph Account in accordance with this Agreement. The only funds available for withdrawal are those that you have received as a prize and not any amounts added to an account from other sources; You must deposit funds from an account or card you own or that is issued to you and agree that you will not deposit funds using any other persons account or credit or debit card. Tournaments may be illegal in the jurisdiction in which you are located; if so you are not authorized to use your payment card to complete a transaction; When you win a prize, such prize is designated in United States Dollars and is credited to your Triumph account, within Triumph such funds may only be used for tournament entries and for no other purpose. You may make a withdrawal request and such request will be processed as described below; 6.3 Withdrawal of Funds. The following terms apply to all withdrawal requests from your Triumph Account: (a) You may not withdraw any funds from your Triumph Account unless and until we have completed a Know-Your-Customer (“KYC”) verification of your status as a user. The successful completion of a KYC verification shall be determined by Triumph acting reasonably and in accordance with applicable law, this Agreement and the Triumph Privacy Policy. As part of this process you may be required to provide certain information necessary to verify your identity, age, eligibility, location, payment details and entitlement to withdraw funds, including, where applicable: (i) uploading an image of a government issued photo identification; (ii) taking a live video selfie or similar verification image for the purpose of matching you to your photo identification and preventing fraud; and (iii) allowing the collection of location data strictly necessary to verify your jurisdiction, eligibility, withdrawal request, fraud risk or compliance with applicable legal requirements. Some of the information provided, including facial images and scans, may constitute “biometric data” or "special categories of personal data" under applicable data protection laws where it is processed through specific technical means for the purpose of uniquely identifying or authenticating you. By using the Platform for purposes of a withdrawal you specifically acknowledge that Triumph may collect and process such information for the purposes of verifying your identity, age, eligibility and withdrawal request, preventing fraud, complying with legal and regulatory obligations, protecting users and maintaining the security and integrity of the Platform, in each case as described in the Triumph Privacy Policy and subject to applicable data protection laws. Where we are subject to data protection laws such as the EU General Data Protection Regulation ("GDPR") or the UK GDPR, we will only process such data where permitted by those laws, including where there is an appropriate legal basis under Article 6 GDPR and, where biometric data or other special categories of personal data are processed, a valid condition under Article 9 GDPR, such as explicit consent where required or another applicable legal basis. Where explicit consent is required for the processing of biometric data or other special categories of personal data, Triumph will request it separately, clearly and specifically. Refusing or withdrawing such consent may affect your ability to complete the relevant verification or withdrawal process where no suitable alternative verification method is available or where the processing is legally required. Where KYC verification, fraud checks or withdrawal decisions involve automated processing that produces legal effects concerning you or similarly significantly affects you, you will have the rights set out in the Triumph Privacy Policy and applicable data protection laws, including, where applicable, the right to request human intervention, express your point of view and contest the decision. Your rights in relation to such data, including rights of access, erasure and restriction, are described in our Privacy Policy. Nothing in this section limits any statutory rights that you may have under applicable data protection laws. (b) You must not be banned from the platform and must not have violated any of the terms of this Agreement; You do not have a claim for any account balance without downloading and using the Triumph App in accordance with this Agreement; (c) You may only withdraw funds that you have entered into a Tournament or won in a Tournament. For example, if you contribute $10 to your Triumph Account, enter a Tournament for $5, and win $5 and receive your initial $5 entrance fee returned, you may withdraw only the $10 (the $5 paid to enter and the $5 won), the $5 that was not entered into a Tournament or won in a Tournament may not be withdrawn until after it has been used for entering into a Tournament. (d) Unless approved by Triumph you may not withdraw more than $250 in eligible funds during any single period of seven (7) consecutive days. (e) The Platform’s default automated withdrawal solution requires that each user receive a payout on the user’s debit card or their bank account. If you do not have a bank account or debit card, you may call us at a user support number posted through the Platform and we will attempt to facilitate a manual payout, on a case-by-case basis and in our discretion; (f) All withdrawal transactions must be at least $5 or greater, and will process within two weeks of the request. (g) If you are withdrawing more than $600 in any calendar year Triumph may require that you provide certain tax information by completing forms prior to such withdrawal. (h) You are solely responsible for reporting and paying any applicable taxes on any prizes, whether or not withdrawn from your Triumph Account. (i) All withdrawals are final and cannot be reversed by Triumph. YOU BEAR THE ENTIRE RISK OF ENTERING THE CORRECT BANK ACCOUNT, DEBIT CARD, OR OTHER ACCOUNT INFORMATION INCIDENT TO A WITHDRAWAL; TRIUMPH SHALL HAVE NO RESPONSIBILITY FOR YOUR ENTRY OF INCORRECT DEBIT CARD INFORMATION. (j) You may only connect one account type to your account for the purposes of withdrawals, for example, you may only connect a single bank account, debit card, or PayPal account and withdraw into it. Use of multiple accounts is grounds for the termination of your account; After a review and withdrawal request meets the above requirements Triumph will approve the conversion of the maximum amount of non-bonus cash contained in your account into a withdrawable equivalent and process the transmission of such amount in accordance with your instructions; If you are a consumer habitually resident in Spain, the following additional protections apply: where a refund or payout of unused funds is due under these Terms (including refunds following a termination initiated by Triumph under Section 12 or upon your non‑acceptance of a Material Change under Sections 3.3 or 16.3), Triumph will process the refund using a no‑fee method, will not charge any instant‑withdrawal fee for that transaction, and will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. 6.4 Refund Policy. 6.4.1 In-Platform Tournament Transactions All Tournament entries are final and binding. Triumph will only refund Tournament entries in the event of an error by Triumph or its software, in the event that no match occurs for a significant period of time, or if cheating is discovered, or if applicable law or other legal obligations requires making a refund, as determined by Triumph in its sole discretion; Triumph may review and modify the fees charged and payments made in any transaction, and reimburse such amounts in its sole discretion, based on any complaint or report of special circumstances concerning a transaction; 6.4.2 Prepaid Game Credit Refunds Except as required by law or other legal obligations Triumph will only refund transactions where you purchase prepaid game credits in the following circumstances; (a) If the user provides evidence that the transaction was fraudulent; (b) If the transaction was the result of an error, for example, in the case of a doubled transaction, but only to the extent that the prepaid game credits related to such additional transactions were not used; (c) At Triumph's sole discretion if the user is no longer able to access Eligible Locations. All refund requests must be made within thirty (30) days of the date of transaction. Triumph will review the requests and provide a response within three (3) business days. The sole mechanisms available for any refunds are the addition of prepaid game credits to your Triumph account or a reversal or payment through the payment means used to initiate such disputed transaction; If you are a consumer habitually resident in Spain, the following additional protections apply: (a) Tournament entries will be refunded where the Tournament is cancelled or does not start within the published window, where a Triumph or software error prevents your participation or completion, where cheating, fraud or a rule breach by other participants materially affects the outcome, where a payment processing error or duplicate charge occurs, or where a charge is unlawful; assessments will be made on objective criteria and references to Triumph’s “sole discretion” will not prevent a refund where these conditions are met; (b) for purchased prepaid game credits that are affected by the circumstances above and remain unused, you will be entitled to proportionate compensation in the form of replacement credits of equivalent value or, at your choice where feasible, a monetary refund to the original payment method; (c) the 30‑day request window does not prejudice any statutory rights or remedies you may have under applicable Spanish consumer law; and (d) Triumph will process refunds using a no‑fee method (no instant‑withdrawal fee applies) and will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. 6.5 Promotions. 6.5.1 Promo Cash, Bonus Cash, and Promotions Triumph may make promotional offers with different features and different rates for products and services offered through the Platform. These promotional offers, unless made to you directly, shall have no bearing whatsoever on your access to and use of the Platform. All promotional offers are settled in "Bonus Cash" or "Promo Cash," and all deposit match promotions are settled exclusively in Promo Cash or Bonus Cash (and not in withdrawable funds). Bonus Cash will have the following features: (i) it is for prepaid game entries only and may only be used for such; (ii) it may not be withdrawn or transferred; (iii) upon a withdrawal of any funds from a users account any unused "Bonus Cash" will be forfeited. Promo Cash will have the following features: (i) it may require a certain amount and/or a specific type of in-app activity in order to unlock (for example, "deposit $10 and get $10 of Promo Cash" or "play $10, unlock $10 in Promo Cash"); (ii) it may be applied only toward Tournament entry fees and for no other purpose; (iii) it will convert incrementally from Promo Cash to withdrawable prepaid tournament entry credits at the conversion ("playthrough") rate disclosed for the applicable grant, as and when it is applied to Tournament entries; (iv) each grant of Promo Cash may have an expiration date, which will be displayed in the Promo Cash tracker, after which any unconverted Promo Cash will be forfeited; (v) it may not be withdrawn or transferred; (vi) upon a withdrawal of any funds from a user's account, any unconverted Promo Cash will be forfeited; (vii) conversion is one-way (i.e., withdrawable funds never convert back into Promo Cash) provided that if a Tournament entry is refunded or canceled, any Promo Cash applied to that entry will be re-credited as Promo Cash (subject to the original terms of the grant, including any expiration) and any amounts converted to withdrawable credits in connection with that entry may be reversed; and (viii) the aggregate amount of Promo Cash credited, converted, or re-credited under any grant will not exceed the amount of that grant. As set forth below, until Bonus Cash or Promo Cash is used or converted into withdrawable prepaid tournament entry credits, Triumph may terminate any outstanding Bonus Cash or Promo Cash, including amounts issued under a deposit match promotion, without notice. Certain promotional Tournaments or offers may award prizes in whole or in part in Promo Cash rather than in withdrawable funds. Where a prize will be awarded in Promo Cash, this will be disclosed before you enter the Tournament, and any Promo Cash awarded is subject to this Section 6.5.1. The specific Promo Cash features and requirements to convert Promo Cash to prepaid tournament entry credits will be disclosed at the time that they are made available in the application prior to any purchase of prepaid game credits, deposit, or other action that triggers an offer of Promo Cash. Until such time as either Bonus Cash or Promo Cash is used or is converted into withdrawable prepaid tournament entry credits Triumph may terminate its Bonus Cash or Promo Cash program without notice, you specifically agree that you have no right to the maintenance of such features and no property or other right exists with respect to Promo Cash or Bonus Cash. Triumph, may also, in its sole discretion convert Bonus Cash to Promo Cash upon notice of such change to you, which may be made in the application through the use of a Promo Cash tracker. In the event that a legal right to Promo Cash or Bonus Cash is found to exist or is required to be provided by applicable law you agree that the value of $1 of Promo Cash or $1 of Bonus Cash is equal to $0.01 in withdrawable prepaid tournament entry credits, and at the termination of such features Triumph may credit your account - where applicable - with the amount of withdrawable prepaid tournament entry credits obtained from such conversion. All promotions, including without limitation any deposit match promotion, may be modified, suspended, or canceled by Triumph at any time in its sole discretion. This includes deposit match promotions offered over an extended time frame or covering multiple deposits. Upon cancellation, Triumph will honor any match amounts credited with respect to deposits completed prior to the effective time of cancellation, but no further match amounts will accrue or be credited thereafter. Any exclusion of a user from the Platform for health and safety reasons (whether initiated by Triumph or by the user \[including any self-initiated suspension or self-exclusion]) will be deemed a termination of each then-active promotion as to such user for the period of exclusion, and no promotional amounts will accrue or be credited during that period. Any Promo Cash or Bonus Cash issued in connection with any promotion remains at all times subject to this Section 6.5.1, including Triumph's right to terminate outstanding Promo Cash and Bonus Cash prior to use or conversion. PLEASE BE AWARE, PROMO CASH AND BONUS CASH WILL BE SHOWN IN AN AGGREGATED BALANCE WITH YOUR TOTAL PREPAID TOURNAMENT ENTRY CREDITS. TO DETERMINE THE AMOUNT OF BONUS CASH YOU MAY USE THE WITHDRAW FEATURE WHERE THE DIFFERENCE BETWEEN THE WITHDRAWABLE BALANCE AND THE TOTAL PREPAID TOURNAMENT ENTRY CREDIT BALANCE IS THE AMOUNT OF CURRENT BONUS CASH. FOR PROMO CASH YOU MAY VIEW THE PROMO CASH TRACKER IN THE APPLICATION AT ANY TIME FOR OUTSTANDING PROMO CASH AWARDS CREDITED TO YOUR ACCOUNT. If you are a consumer habitually resident in Spain, the following additional protections apply: any promotional offer made available to you will clearly disclose the material conditions applicable to the offer before you participate, including eligibility requirements, validity period, play-through or use restrictions, withdrawal restrictions and any circumstances in which Bonus Cash may expire or be forfeited. If you are a consumer habitually resident in Spain, the following additional protections apply: any promotional offer made available to you will clearly disclose the material conditions applicable to the offer before you participate, including eligibility requirements, validity period, play-through or use restrictions, withdrawal restrictions and any circumstances in which Bonus Cash may expire or be forfeited. 6.5.2 Gems or Other Game Credits Triumph may provide "gems" or other digital items ("In-Platform Items") that may be exchanged for game play in Tournaments, including Tournaments with no cash prizes. You agree that In-Platform Items have no value and that Triumph may from time to time where it has a valid reason (for example, changes in operating requirements, third‑party dependencies, fraud or compliance requirements, or changes in applicable law), terminate games with In‑Platform Items, cease using such In‑Platform Items, or delete and remove In‑Platform Items, and will provide reasonable advance notice of any Material Change before it takes effect, Regardless of any terminology used in connection with the Platform, you do not own any of the In-Platform Items or acquire any rights therein other than as expressly set forth herein; rather, you have been granted a limited, personal, revocable, non-transferable, non-sublicensable license to use the In-Platform Items within the Platform. Any limited license for In-Platform Items is final and is not refundable, exchangeable, or transferable, except as expressly provided in this Agreement. THE IN-PLATFORM ITEMS HAVE NO ECONOMIC OR MONETARY VALUE. YOU MAY NOT PURCHASE, SELL, OR EXCHANGE IN-PLATFORM ITEMS OUTSIDE THE WEBSITE. Any purported transfer of In-Platform Items shall be void. Doing so is a violation of these Terms of Use and may result in termination of your Triumph Account and/or legal action. If you violate these Terms of Use or if for any other reason your account is terminated or disabled, your license to the In-Platform Items shall be immediately terminated, without any compensation or reimbursement to you, except as expressly provided in this Agreement. The In-Platform Items offered shall be at the discretion of Triumph and Triumph may change, reduce and/or increase the offer of In‑Platform Items, and adjust the methods of acquisition of In‑Platform Items from time to time where it has a valid reason (for example, changes in operating requirements, third‑party dependencies, fraud or compliance requirements, or changes in applicable law). Triumph will provide reasonable advance notice of any Material Change to the In‑Platform Items offering before it takes effect. If you are a consumer habitually resident in Spain, the following additional protections apply: if In‑Platform Items that you have acquired as consideration for a paid Tournament entry are eliminated or materially devalued, you will be entitled to proportionate compensation. Such compensation may take the form of replacement In‑Platform Items of equivalent value or prepaid game credits; where no reasonable alternative is available, you will be entitled to a refund of the proportionate amount actually paid for the paid component under which the item was granted. For the avoidance of doubt, this carve‑out does not apply to Bonus or Promotional Items granted free of charge. 6.6 Stored Payment Terms. The Triumph Platform may provide the means to store payment information, including but not limited to bank account numbers, credit card or debit card numbers, or account credentials linking one or more account to your Triumph Platform account (the "Payment Data"). 6.6.1 Agreement to Store Account Data. By manually entering and clicking the box authorizing Triumph to store your Payment Data you authorize Triumph to store such Payment Data and certify that you are the owner of the account associated with the Payment Data and authorize such accounts to be charged by Triumph upon your approval, in accordance with this Agreement, the Triumph Privacy Policy, applicable payment provider terms and applicable law. All stored Payment Data will be stored locally on your mobile device accessible through the Triumph App and may be removed from the Triumph App at any time by you. Triumph will not store your Payment Data outside of your device but may transmit it as necessary to complete any transactions with the Triumph Platform. unless expressly stated and permitted by applicable law and payment security requirements. Triumph may receive and process payment tokens, payment identifiers, transaction confirmations, chargeback information and other limited payment-related information necessary to operate the Platform, prevent fraud, resolve disputes and comply with legal obligations. To revoke your consent to the storage of your Payment Data you can: (i) remove the account data from storage within the Triumph App; or (ii) delete the Triumph App. subject to any retention required for legal, accounting, fraud prevention, dispute resolution or regulatory purposes 6.6.2 Use of Account Data. The stored Payment Data may be used by you in accordance with this Agreement to: (a) Initiate the purchase of pre-paid game credits, by selecting and authorizing the purchase amount in the Triumph App; (b) Initiate withdrawals from your account to an account associated with your stored Payment Data. Stored Payment Data may only be used to initiate transactions that you request or authorize through the Platform, or as otherwise necessary to process, verify, reverse, dispute or record such transactions in accordance with this Agreement, the Triumph Privacy Policy, applicable payment provider terms and applicable law. 6.6.3 Limitations of Use by Triumph. Triumph will not do the following with any stored Payment Data: (a) Initiate transactions without your consent; (b) Provide for scheduled transactions, all transactions must be initiated by you. Triumph and its payment providers will process Payment Data in accordance with this Agreement, the Triumph Privacy Policy, applicable payment provider terms and applicable law. Triumph will not use Payment Data for purposes unrelated to the operation of the Platform, transaction processing, fraud prevention, compliance, disputes or legal obligations. 6.7 Transaction Receipts. Users should store all transactions records and a copy of the Triumph policies and rules, including a copy of this Agreement and the \[Privacy Policy]\(/privacy-policy-multi-product.md). If you are a consumer habitually resident in Spain, the following additional protections apply: Triumph will provide or make available transaction confirmations or receipts in accordance with applicable law and will not treat your failure to store copies of records or policies as limiting any statutory rights or remedies you may have. 6.8 Balance Transfer to Other Triumph Applications. Triumph has entered into agreements with other applications to allow the transfer of a user's balance, including balances held in tournament entry credits and potentially withdrawable cash, to such additional applications. In the event that you transfer any balances to another application you agree to the Terms of Use of the application to which you authorize such transfer. Any such transfer will be initiated only at your request or with your authorization and may require the disclosure of account, balance, transaction and verification information to the receiving application or relevant service provider. Such disclosure will be carried out in accordance with the Triumph Privacy Policy and applicable data protection laws. You specifically acknowledge that any balance transfer will be treated as an inbound purchase transaction and all rules applicable to such transfer, including the purchase-through or play-through requirements will be imposed. Further, separate applications may impose different transaction maximums or fees on transactions as outlined in any applicable Terms of Use. Before authorizing a transfer, you should review the applicable terms, fees, restrictions, play-through requirements and privacy information for the receiving application. If you are a consumer habitually resident in Spain, the following additional protections apply: before you authorize any balance transfer to another Triumph application, Triumph will clearly disclose any material fees, transfer restrictions, play-through or purchase-through requirements, withdrawal limitations and whether transferred funds will remain withdrawable cash or will become credits or other non-withdrawable value in the receiving application. If the transfer would materially reduce your withdrawal rights or convert withdrawable cash into non-withdrawable value, Triumph will require your express confirmation before completing the transfer. 7\. ANTI-MONEY LAUNDERING. Users are explicitly prohibited from intentionally losing a Tournament for any reason, including, but not limited to, in connection with an attempt to transfer money to another user. Any use of Triumph’s platform other than to compete in good faith in a real-money contest in a skill-based game is strictly prohibited. Triumph may monitor account activity, gameplay, transaction patterns, payment methods, device data, location data and other relevant information to detect, prevent and investigate suspected money laundering, sanctions breaches, fraud or misuse of the Platform, as described in the Triumph Privacy Policy. Where Triumph determines, acting reasonably, proportionately and in accordance with applicable law, that a user has violated these terms: (a) Triumph may suspend and/or terminate the user’s Triumph Account; (b) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (c) Triumph may take any other action, including but not limited to legal action; and (d) the user is subject to forfeiture of the entire balance of funds in the user’s Triumph Account, to the extent permitted or required by applicable law. Where any decision under this Section involves automated processing that produces legal effects concerning a user or similarly significantly affects a user, the user will have the rights set out in the Triumph Privacy Policy and applicable data protection laws, including, where applicable, the right to request human intervention, express their point of view and contest the decision. If you are a consumer habitually resident in Spain, the following additional protections apply: forfeiture of funds under this Section will apply only to the extent reasonably necessary to reverse or prevent the benefit of money laundering, sanctions breaches, fraud, misuse of the Platform or intentional loss of Tournaments, or where required by applicable law. Where Triumph freezes funds while investigating suspected conduct under this Section, Triumph will return any remaining lawful unused funds (excluding Bonus Cash, In-Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay once the investigation is completed, unless retention or confiscation is permitted or required by applicable law. 8\. CHEATING POLICY. 8.1 Prohibited Conduct. Triumph may monitor gameplay, scores, account activity, transaction activity, device data, location data, technical signals and other relevant information to detect, prevent and investigate cheating, bots, artificial intelligence tools, collusion, VPN use, device manipulation, fraudulent transactions, account misuse and other conduct that may affect the integrity, fairness or security of the Platform, as described in the Triumph Privacy Policy. Cheating in any Game or Tournament, or with respect to any Mission, is strictly prohibited. The following is a non-exhaustive list of prohibited conduct that Triumph considers to be cheating: (a) utilizing a virtual private network (VPN); (b) utilizing software except for the Triumph Platform and game software, bots or artificial intelligence (AI), neural net, or machine learning agents; (c) utilizing simulators in or with device farms; (d) colluding with other users or bots; (e) manipulating or misrepresenting one’s own skill or perceived skill when entering or seeking to enter any Game or Tournament; (f) submitting scores off-device (i.e., from a device other than the device used to participate in the Tournament) or otherwise through unauthorized, deceptive, or dishonest means; (g) not providing or maintaining accurate information within a Triumph Account (including using fake phone numbers); (h) opening or operating more than one Triumph Account; (i) conducting or attempting to conduct fraudulent financial transactions through the Platform (including fraudulent payment card charge-backs and other transactions); (j) exploiting an error in a Game that is not in the spirit of the Game or in good faith; (k) taking advantage of a Mission in a way that was not intended or is not in good faith; and/or (l) any other activity, act, or omission which is intended to facilitate an unfair advantage for any user, as determined by Triumph acting reasonably and based on objective criteria. (m) using a jailbroken device or any device with software not intended to run on the device which the platform is running on. (n) using unfair gameplay exploits (bugs in a Game itself) to submit higher scores than the user would otherwise be able to obtain. (o) using phone numbers for account creation or referral that are not issued by a cell phone provider and linked to a single device or subscriber identity module (SIM) card. 8.2 Consequences. Where Triumph determines, acting reasonably, proportionately and in accordance with applicable law, that a user has engaged in any prohibited conduct: (a) Triumph may disqualify a user or equitably adjust or invalidate a user’s score, prize, or Mission achievement; (b) Triumph may suspend and/or terminate the user’s Triumph Account; (c) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (d) Triumph may take any further action, including but not limited to legal action; and/or (e) the user is subject to forfeiture of the entire balance of funds (both withdrawable cash, Bonus Cash, and pre-paid game credits) in the user’s Triumph Account. We may only permanently confiscate funds to the extent reasonably necessary to (i) reverse or prevent the benefit of cheating, fraud or other serious breach of this Agreement, (ii) comply with our legal or regulatory obligations (including anti-money laundering and sanctions obligations), or (iii) compensate Triumph or other users for losses directly caused by your breach. Otherwise, we may freeze funds while we investigate but must return any remaining lawful funds to you where we are legally permitted to do so. Triumph will process personal data for these purposes in accordance with the Triumph Privacy Policy and applicable data protection laws. Where automated systems or profiling are used in a manner that produces legal effects concerning a user or similarly significantly affects a user, the user will have the rights set out in the Triumph Privacy Policy and applicable data protection laws, including, where applicable, the right to request human intervention, express their point of view and contest the decision. 9\. INDEMNITY. You agree to indemnify and hold Triumph and its affiliates, and its and their directors, officers, members, principals, owners, employees, agents, representatives, contractors, successors, and assigns, harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and/or expenses (including reasonable attorneys’ fees) arising from or relating to any claim or demand made by any third party due to or arising out of (i) your use or misuse of the Platform; (ii) your User Content or any User Data that you provide unlawfully or in breach of third-party rights; (iii) your violation of this Agreement; or (iv) your violation of applicable laws or regulations. Triumph reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Triumph. Triumph will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. If you are a consumer habitually resident in Spain, the following additional protections apply: your indemnity obligations under this Section will apply only to the extent that the relevant losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs or expenses are directly caused by your intentional misconduct, fraud, gross negligence, unlawful User Content or User Data provided by you, violation of this Agreement, or violation of applicable law. Nothing in this Section requires you to indemnify Triumph for losses caused by Triumph, the Platform, or circumstances outside your reasonable control, or for legal costs or expenses that are not reasonable, necessary and proportionate. 10\. DISCLAIMERS. YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. EXCEPT FOR THOSE WARRANTIES MADE AND EXPRESSLY IDENTIFIED AS WARRANTIES BY TRIUMPH, TRIUMPH DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) THE PLATFORM; (B) ANY PRODUCTS AND SERVICES OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM; (C) THE ACTS OR OMISSIONS OF USERS THROUGH THE PLATFORM; (D) THIRD- PARTY SERVICES ON WHICH THE PLATFORM DEPENDS OR WITH WHICH THE PLATFORM INTEROPERATES; OR (E) ANY TRANSACTIONS INITIATED OR PROCESSED BY YOU ON OR THROUGH SUCH THIRD-PARTY SERVICES, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON- INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. TRIUMPH ALSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. TRIUMPH DOES NOT UNDERTAKE, AND EXPRESSLY DISCLAIMS, ANY DUTY TO MONITOR, REVIEW, OR ANALYZE ANY USER'S GAMEPLAY, DEPOSITS, SPENDING, OR OTHER USE OF THE PLATFORM FOR INDICATIONS OF UNHEALTHY OR EXCESSIVE USE, OR TO INTERVENE IN, RESTRICT, OR EXCLUDE ANY USER'S USE OF THE PLATFORM, EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW. THE AVAILABILITY OF SELF-EXCLUSION, SUSPENSION, OR OTHER RESPONSIBLE GAMING TOOLS DOES NOT CREATE ANY DUTY OF CARE, FIDUCIARY DUTY, OR SPECIAL RELATIONSHIP BETWEEN TRIUMPH AND ANY USER. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT THE PLATFORM IS SUITABLE FOR ANY USER'S PERSONAL OR FINANCIAL CIRCUMSTANCES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN SUCH JURISDICTIONS AND ONLY TO THE EXTENT DISALLOWED THIS DISCLAIMER WILL NOT APPLY. If you are a consumer habitually resident in Spain, the following additional protections apply: nothing in this Section excludes or limits any statutory rights or remedies that you may have under applicable Spanish consumer law, including any rights relating to the conformity, availability, security or proper performance of the Platform, the Services, or any digital content or digital service supplied by Triumph. For the avoidance of doubt, this Section does not limit Triumph’s liability for any lack of conformity, non-performance, defective performance, fraud, wilful misconduct, gross negligence, or any other liability that cannot be excluded or limited under applicable law. 11\. LIMITATION OF LIABILITY AND RELEASE. 11.1 Limitation of Liability. To the maximum extent permitted by applicable law and notwithstanding any other provision of this Agreement, in no event shall Triumph or any of its affiliates or suppliers (including any of its or their partners, officers, directors, members, managers, owners, principals, employees, agents, contractors, successors, or assignees) be liable to you for any indirect, special, incidental, exemplary, punitive, or consequential damages, whether arising in contract, equity, tort, or otherwise (including breach of warranty, negligence, and strict liability in tort), or for any damages arising from delay, loss of goodwill, loss of or damage to data, interruption in use or availability of data, loss of use of money or use of products, lost profits, revenue or savings (actual or anticipated), or other economic loss ensuing from or in connection with (a) the platform; (b) any products and services offered or made available through the platform; (c) any acts or omissions of users of the platform; (d) third party services which the platform uses or interoperates with; (e) any transactions initiated or processed by you on or through such third-party services; or (f) any exclusion, suspension, or restriction of a user's access to the Platform, any decision not to impose or any delay in imposing any of the foregoing, any use of the Platform or spending by a user before or during any Exclusion Period, or the user's own gameplay, deposit, or spending decisions, even if Triumph or any of its affiliates or suppliers has been advised of the possibility of such damages. These limitations shall apply notwithstanding the failure of the essential purpose of any limited remedy. Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or, where applicable, death or personal injury caused by our negligence. If you are a consumer resident in the European Economic Area or the United Kingdom, your statutory rights are not affected by this clause. Nothing in this Agreement limits any statutory rights, remedies or claims that cannot be waived or limited under applicable law, including any non-waivable rights that you may have under applicable consumer protection or data protection laws. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF TRIUMPH AND ITS AFFILIATES AND SUPPLIERS (INCLUDING ANY OF ITS OR THEIR PARTNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, OWNERS, PRINCIPALS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNEES) TO YOU EXCEED THE GREATER OF (A) THE AMOUNT OF FEES PAID OR PAYABLE TO TRIUMPH BY YOU UNDER THIS AGREEMENT, AND (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION ON THE AMOUNT OF LIABILITY SHALL APPLY WHETHER A CLAIM OR LIABILITY ARISES IN CONTRACT, EQUITY, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), AND EVEN IF TRIUMPH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR LIABILITY. THIS LIMITATION SHALL SPECIFICALLY SURVIVE A FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDIES THAT MAY BE PROVIDED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. If you are a consumer habitually resident in Spain, the following additional protections apply: the limitations and exclusions of liability in this Section will not apply to any liability of Triumph arising from fraud, willful misconduct, gross negligence, death or personal injury caused by Triumph’s negligence, lack of conformity, non-performance or defective performance of the Platform or Services, or any other liability that cannot be excluded or limited under applicable Spanish consumer law. For the avoidance of doubt, the aggregate liability cap in this Section will not apply to mandatory consumer remedies or statutory rights that cannot be waived or limited under applicable law. 11.2 Waiver of Claims. EACH TIME YOU ACCESS THE PLATFORM, EXCEPT WITH RESPECT TO ACCESS AND USE OF THE TRIUMPH APP, YOU EXPRESSLY RELEASE ANY AND ALL CLAIMS YOU HAVE AGAINST TRIUMPH SUCH RELEASE INCLUDES A WAIVER UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA WHICH READS AS FOLLOWS: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” IN ADDITION, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM OR AGAINST TRIUMPH FOR ANY OTHER REASON MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. If you are a consumer habitually resident in Spain, the following additional protections apply: this Section does not apply to you to the extent it would waive, release, limit or shorten any statutory rights, remedies, claims or limitation periods that cannot be waived, released, limited or shortened under applicable Spanish consumer law. Any statutory limitation periods and mandatory consumer remedies available to you under Spanish law will continue to apply. 12\. TERM AND TERMINATION. Subject to this Section, this Agreement will remain in full force and effect while you use the Platform. We may (a) suspend your rights to use the Platform (including your Triumph Account), (b) terminate this Agreement, and/or (c) ban you from the Platform at any time. We will exercise these rights in a proportionate manner and, where you are a consumer resident in the European Union or the United Kingdom, only where we have a valid reason (for example, serious breach of this Agreement, fraud, anti-money laundering concerns, or where required by law or by a regulator). Upon any termination initiated by Triumph, Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In-Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. Upon termination of this Agreement, your Triumph Account and right to access and use the Platform will terminate immediately, subject to any limited access that Triumph may provide for withdrawal, account closure, legal or regulatory purposes. You understand that any termination of your Triumph Account may involve deletion of some or all of your User Data from the Platform or our databases, except to the extent such liability cannot be excluded under applicable law. Triumph will handle any personal data associated with your account in accordance with the Triumph Privacy Policy and applicable data protection laws. Some personal data may be retained after termination where necessary to comply with legal, tax, accounting, anti-money laundering, sanctions, fraud prevention, security, audit, dispute resolution or regulatory obligations, or for the establishment, exercise or defense of legal claims. Triumph will not have any liability whatsoever to you for any termination of this Agreement, including for termination of your Triumph Account or deletion of your User Data, except to the extent such liability cannot be excluded under applicable law. Sections 3.4, 4.4, 4.5, and 5 - 12 of this Agreement will survive termination only to the extent permitted by applicable law. For the avoidance of doubt, any license in respect of User Content will survive only as set out in Section 4.4, and nothing in this Agreement grants Triumph an irrevocable or perpetual license to process personal data. 13\. COPYRIGHT POLICY. Triumph seeks to respect the intellectual property of others and requires that users of our Platform do the same. In connection with our Platform, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials. If you believe that any portion or content of our Platform unlawfully infringes the copyright(s) in a work and you wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to us by email to . (a) Your physical or electronic signature; (b) Description of the copyrighted work(s) that you claim has been infringed; (c) Description of the material on our services that you claim is infringing and that you request us to remove; (d) Sufficient information to permit us to locate such material; Your address, telephone number, and e-mail address; (e) A statement that you have a good-faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and (f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner. Please note that any misrepresentation of material fact (falsity) in a written notification may subject the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement. If you are a consumer habitually resident in Spain or otherwise located in the European Union, the following additional protections apply: nothing in this Section limits any rights or procedures available to you under applicable intellectual property law, consumer law or platform/intermediary-services rules, including the right to submit a notice through any mandatory reporting, complaint-handling or redress mechanism that applies to the Platform. Any requirement to provide a statement “under penalty of perjury” applies only to the extent recognized under applicable law in your jurisdiction. 14\. DISPUTE RESOLUTION. Please read this Section 14 carefully. It requires you to arbitrate disputes with Triumph on an individual basis and limits the manner in which you can seek relief. 14.1 Choice of Law. This Agreement, and any dispute arising out of or relating to it or the Platform, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions, except as set out below for EEA/UK consumers, except that the Federal Arbitration Act (9 U.S.C. §§ 1–16) ("FAA") shall govern the interpretation and enforcement of Section 14 of these Terms of Use and any question of whether a dispute is subject to arbitration. To the extent there is any conflict between the FAA and California law with respect to arbitrability or the enforcement of the agreement to arbitrate, the FAA shall control. If you are a consumer who is habitually resident in the European Economic Area or the United Kingdom, nothing in this Section 14.1 limits your rights under the mandatory consumer protection laws of your country of residence. In that case, you may bring proceedings in the courts of your country of residence, and any mandatory arbitration provision in Section 14 (including application of the FAA to questions of arbitrability) shall apply only to the extent permitted by applicable law. If you are located in Spain or otherwise covered by EU data protection law, nothing in this Agreement prevents you from lodging a complaint with the Spanish Data Protection Agency (*Agencia Española de Protección de Datos* – AEPD) or with any other competent data protection supervisory authority, nor does it limit any statutory rights you may have under the GDPR, the LOPDGDD or other applicable data protection laws. 14.2 Informal Dispute Resolution. Before initiating any arbitration or court proceeding, you and Triumph agree to first attempt to resolve any dispute informally for a period of sixty (60) days. To begin the informal resolution process, a party must send the other party a written Notice of Dispute (“Notice”) by certified mail or, if to Triumph, by emailing us at with a copy sent by certified mail to our address identified in this Agreement below (“Notice Address”). The Notice must include: (a) the claimant's name and contact information; (b) a description of the nature and basis of the dispute; (c) the specific relief sought, including the amount of any monetary claim; and (d) any supporting documentation. The parties agree to negotiate in good faith during this sixty (60) day period. If such efforts prove unsuccessful within sixty (60) days after the Notice is received, either party may proceed to arbitration or Small Claims Court as set forth below. If you are a consumer habitually resident in Spain, the informal dispute resolution period referred to in this Section 14.2 shall be thirty (30) calendar days (instead of sixty (60) days). If such efforts prove unsuccessful within thirty (30) calendar days after the Notice is received, or if Triumph does not respond within that period, the requirement shall be deemed satisfied and you may proceed to initiate proceedings in accordance with this Section 14 or before the courts of your habitual residence. 14.3 Arbitration Agreement. Except as otherwise stated in this agreement below, disputes, claims, and controversies between you and Triumph arising out of, relating to, or in connection with the Platform, any real-money tournaments, the relationship between you and Triumph, and any interpretation or application of these Terms of Use or this arbitration provision shall be resolved exclusively through final and binding individual arbitration, rather than in court, and administered by the American Arbitration Association (“AAA”) under its then-current consumer arbitration rules. Unless otherwise agreed by the parties, required by the AAA Rules, or conducted remotely pursuant to the aforementioned rules, the place of arbitration shall be San Francisco, California. There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court, and review by a court is limited. The arbitration shall be conducted by a single arbitrator with experience in consumer and/or technology disputes. The arbitrator shall apply California substantive law consistent with the FAA, shall follow applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitrator shall have the authority to grant any remedy or relief that would be available in a court of competent jurisdiction, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by the individual claim. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. This arbitration agreement is subject to the Federal Arbitration Act and evidences a transaction involving interstate commerce. The arbitrator’s award may be entered in any court of competent jurisdiction. If the AAA is unable or unwilling to administer the arbitration, the parties agree that JAMS shall administer the arbitration under its applicable consumer rules. If neither the AAA nor JAMS is available, the parties shall agree on an alternative arbitration forum, or a court of competent jurisdiction shall appoint an arbitrator. For claims of $25,000 or less, you may elect for the arbitration to be conducted: (i) in the county where you reside; (ii) in San Francisco County; or (iii) entirely by telephone or videoconference; or (iv) based solely on written submissions (documents-only arbitration). To file for arbitration, you must pay AAA’s $225 filing fee. If you cannot afford the fee, you may apply to AAA for a fee waiver. Triumph shall pay all other fees related to the arbitration, including administration fees, arbitrator fees, and other costs for any arbitration initiated in accordance with this Section 14. If applicable law requires Triumph to pay a greater share of such fees and costs, Triumph shall do so. Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party, or unless applicable law otherwise requires the award of attorneys' fees. Nothing in this Section 14.3 limits any statutory rights to recover costs or fees that cannot be waived under applicable law. Notwithstanding any provision in this Agreement to the contrary, if Triumph makes any future change to this dispute resolution provision, it will not apply to any individual claim(s) for which you had already provided notice to Triumph. Information on AAA and how to start arbitration can be found at [www.adr.org](http://www.adr.org). 14.4 Class Action and Jury Trial Waiver; Severability of Waivers. YOU AND TRIUMPH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION UNDER THIS SECTION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims, and may not preside over any form of class, consolidated, or representative proceeding. YOU AND TRIUMPH EACH WAIVE THE RIGHT TO A JURY OR BENCH TRIAL IN COURT. The arbitrator, and not any court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable, except that either party may ask a court to determine the validity of the class action waiver in this Section, but only to the extent such right may not be waived under applicable laws. If the class action waiver in this Section is found to be invalid or unenforceable as to a particular claim, request for relief, or controversy, neither you nor we will be entitled to arbitration as to that claim, request for relief, or controversy, and that claim or request for relief shall be severed and may proceed in a court of competent jurisdiction pursuant to Section 14.7. The remaining claims, requests for relief, and controversies shall continue in individual arbitration. The invalidity of the class action waiver as to any particular claim shall not invalidate the agreement to arbitrate or the class action waiver as to any other claim. 14.5 Exceptions to Arbitration. Per AAA rules, either party may bring an individual action in small claims court if the claim falls within that court’s jurisdictional limits. Prior to initiating any dispute in Small Claims Court, Section 14.2 of these Terms of Use still applies. The party initiating such dispute will provide a Notice to the other party of the potential claim and their ability to select between arbitration pursuant to paragraph 14.3, above, or Small Claims process identified in this section. The informal dispute resolution process will proceed as described in Section 14.2 of these Terms of Use. For clarity, if a claim has been filed with the AAA and a party elects to proceed in small claims court, the AAA Rules shall govern the process for transferring or closing the arbitration case. The informal dispute resolution process in Section 14.2 must be completed before initiating any proceeding under this Section. These Terms of Use do not preclude either party from seeking emergency injunctive relief in a court of competent jurisdiction pending arbitration or from exercising any rights that cannot be waived as a matter of applicable law, including the right to submit claims to any governmental or regulatory body with jurisdiction. 14.6 Confidentiality. The parties agree that 1) the arbitration proceeding; 2) any ruling, decision, or award by the arbitrator; and 3) all materials, testimony, and evidence submitted therein; shall be kept confidential, except that either party may disclose information as necessary: (a) to prepare for or conduct the arbitration; (b) in connection with a court application for emergency or provisional relief or to confirm or enforce the arbitration award; (c) as required by applicable law, regulation, or order of a court or governmental body; (d) as required by any applicable gaming or regulatory authority; or (e) as reasonably necessary to enforce or protect a party's legal rights. 14.7 Forum Selection. If any dispute is determined by a court of competent jurisdiction or by the arbitration administrator to be ineligible for arbitration, or if arbitration of a Dispute is otherwise unavailable or unenforceable, you and Triumph agree that any such Dispute shall be filed exclusively in the state or federal courts located in San Francisco County, California, and each party consents to the personal jurisdiction and exclusive venue of such courts. You and Triumph each waive any objection to jurisdiction or venue in such courts, including any objection based on inconvenient forum. 14.8 Future Changes to Arbitration Agreement. Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future material change to this, Section 14, other than a change to the Notice Address, while you are a user of the Platform, you may reject any such change by sending Triumph written notice within thirty (30) calendar days of the change to and the Notice Address. Your notice must include your name, the email address associated with your account, and a statement that you reject the change to Section 14. By rejecting any future change, you are agreeing that you will arbitrate any dispute between yourself and Triumph in accordance with the version of Section 14 in effect immediately prior to the change. Rejection of a change to Section 14 does not terminate your account or your right to use the Platform. 14.9 Severability and Survival. If any provision of this Section 14 is found to be unenforceable, the remaining provisions shall remain in full force and effect. Without limiting the foregoing, if any portion of Section 14 is found to be unenforceable, the parties agree that the remaining portions of Section 14 shall continue to apply, and the unenforceable portion shall be construed to the maximum extent permitted by applicable law. This Section 14 shall survive termination of this Agreement and your use of the Platform. 15\. CONSENT TO RECEIVE NOTICES ELECTRONICALLY. You consent to receive electronically any agreements, notices, disclosures, and other communications (collectively, “Notices”) to which this Agreement refers including, without limitation, by e-mail, posting information and materials online at the Website, or other electronic communication technology that may hereafter be adopted or developed. You agree that all Notices that we provide to you electronically satisfy any legal requirements that such communications be in writing. Also, please note that your consent to receive notices is separate from any election that you make with respect to receipt of marketing communications, which is discussed under the Privacy Policy. If you are a consumer habitually resident in Spain, the following additional protections apply: Notices relating to any Material Change, and any other Notices that materially affect your rights or obligations or require action by you, will be provided in a durable medium or by another electronic means that allows you to store and reproduce the Notice, where required by applicable law. Posting a Notice on the Website or in the Platform will not be the sole method of notice where individual notice is required by applicable law. 16\. GENERAL. 16.1 Availability. Triumph will use reasonable efforts to keep the Platform operational. However, certain technical difficulties, routine maintenance/upgrades and other events outside the control of Triumph may, from time to time, result in temporary interruptions to the Platform. In addition, Triumph may from time to time modify or discontinue (on a temporary or permanent basis) certain functions of the Website, the Services, or the Platform, subject to the notice requirements set out in Section 3.3. 16.2 No Support or Maintenance. You acknowledge and agree that Triumph will have no obligation to provide you with any support or maintenance in connection with the Platform. If you are a consumer habitually resident in Spain, the following additional protections apply: nothing in this Section limits any statutory rights or remedies that you may have where support, maintenance, updates or other corrective measures are required under applicable Spanish consumer law for the Platform or the Services to remain in conformity with this Agreement or applicable law. 16.3 Changes to Terms of Use. Triumph may modify this Agreement from time to time by adding new terms or by deleting or amending existing terms. Triumph will notify you of any Material Changes by email (if you have provided a valid address) and/or through the Platform, with reasonable advance notice before such Material Changes take effect. Material Changes will not apply to any disputes that arise prior to the date that you have actual notice of such Material Changes. Non‑material Changes may be made without prior individual notice, but Triumph will post the updated Terms of Use on the Website or through the Platform. Provided that Triumph has given you reasonable advance notice of a Material Change, your continued access to and use of the Platform after the expiry of the applicable notice period and the effective date of such Material Change (except for withdrawing any funds in your account) constitutes your acknowledgement of the modification and your agreement to be bound by the Agreement as modified. If you do not accept such modification(s), then you must stop using the Platform and you may terminate this Agreement. If you are a consumer habitually resident in Spain, the following additional protections apply: (a) if you do not accept a Material Change, you may terminate this Agreement and your use of the Platform without penalty within the notice period as set out above; and (b) Triumph will refund any unused funds in your Triumph Account (excluding Bonus Cash, In‑Platform Items and any amounts subject to confiscation under Sections 7 or 8) within a reasonable period and without undue delay. 16.4 Access and Use Where Prohibited. Access to and use of the Platform are unauthorized in any jurisdiction that does not give effect to all provisions of the Agreement. 16.5 Access and Use from Eligible Locations. Unless otherwise explicitly stated, all marketing or promotional materials found on or accessible through the Platform are solely directed to individuals located in the Eligible Locations. Triumph reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on or through the Platform is void where prohibited. If you are a consumer habitually resident in Spain, the following additional protections apply: Triumph will direct marketing or promotional materials in Spain only to individuals located in Spain where the relevant Game, Tournament, feature, product or service may lawfully be offered in Spain and is structured so that outcomes are determined exclusively by participants’ skill and do not involve any element of chance. 16.6 Miscellaneous. This Agreement constitutes the entire agreement between you and us regarding the use of the Platform. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision, nor shall any single or partial exercise by Triumph of any right or power hereunder preclude further exercise of that or any other right hereunder. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Nothing contained herein shall be construed to establish an employment, partnership, or joint venture relationship between you and Triumph. This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Triumph’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. The terms of this Agreement shall be binding upon assignees. In the event Triumph’s performance of this Agreement, or any obligation hereunder, is prevented, restricted, or interfered with by reason of acts of God or of the public enemy, acts of the Government in its sovereign capacity, fires, floods, epidemic, pandemic, public health emergency, strikes, picketing or boycotts, or any other circumstances caused by natural occurrences or third party actions beyond the reasonable control and without the fault or negligence of Triumph, Triumph shall be excused from such performance on a day-to-day basis to the extent of such prevention, restriction or interference. If any part, term or provision of this Agreement is held to be illegal, in conflict with any law or otherwise invalid, the remaining portion or portions shall be considered severable and not be affected by such determination, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provisions held to be illegal or invalid. If you are a consumer habitually resident in Spain, the following additional protections apply: no invalid, unenforceable, illegal or abusive provision of this Agreement will be modified or integrated in a way that limits any mandatory consumer rights you may have under applicable Spanish consumer law. Any severance or construction of this Agreement will be without prejudice to non-waivable consumer protections. 17\. ADDRESS FOR NOTICES & CONTACT INFORMATION. Triumph Labs, Inc. ATTN: Legal 90 Sheridan Street, San Francisco CA 94103 With a required copy to: Triumph support may be reached at: Within the European Economic Community: SIA Triumph Arcade Europe (EU) – Reg. #50203614411 Laipu iela 6, Rīga, LV-1050 Latvija 18\. CUSTOMER SERVICE AND COMPLAINTS FOR SPAIN. If you are a consumer habitually resident in Spain, the following additional customer service and complaints rules apply: you may submit requests for information, complaints or claims relating to the Platform or the Services through the same electronic channel through the following channels: * Through the electronic communication channel available on the Platform, which is accessible 24 hours a day, 7 days a week. * By email at , available 24 hours a day, 7 days a week. * By post, addressed to SIA Triumph Arcade Europe (EU), Laipu iela 6, Rīga, LV-1050, Latvia. You are entitled to receive personalized assistance from a human operator who responds in real time, without being required to interact exclusively with automated systems. For this purpose, you may request to be transferred to and receive such personalized assistance at any stage of your interaction with Triumph’s customer service channels. Triumph will acknowledge receipt of any complaint or claim by providing a reference number or other identifying code and a written confirmation in a durable medium. Triumph will respond to complaints and claims as soon as reasonably possible and, in any event, within fifteen (15) days from receipt. However, any enquiries, complaints, claims or incidents relating to billing matters or undue charges will be resolved within a maximum period of five (5) days from receipt. If your complaint is not resolved satisfactorily, you may have the right to refer the matter to a consumer alternative dispute resolution entity notified to the European Commission, where applicable. This Section is without prejudice to any specific refund, termination, non‑retroactivity, compensation, withdrawal or dispute‑resolution rights that may apply to you under these Terms, including Sections 3.3, 6.1, 6.2, 6.3, 6.4, 6.5.2, 12, 14.2 and 16.3. Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the \`ask\` query parameter: GET [https://docs.triumpharcade.com/terms-of-use-triumph-play-for-cash.md?ask=\ The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections. 19\. Accessibility. Triumph is committed to ensuring that the Platform and its associated services are accessible to all users who meet the eligibility requirements set forth in this Agreement, regardless of their individual needs or circumstances. To this end, Triumph designs and maintains the Platform in accordance with applicable standards and technical specifications, including the Web Content Accessibility Guidelines (WCAG) 2.2 or equivalent standards as may be adopted from time to time. Notwithstanding the foregoing, certain features of the Platform—including interactive gameplay elements, real-time tournament mechanics, graphics, animations, sound effects, and other components integral to the gaming experience—are inherently complex in nature. In limited circumstances, full implementation of certain accessibility measures may not be technically feasible without fundamentally altering the core functionality of the service or compromising essential features of the gaming experience. Triumph reserves the right to assess and document, on a case-by-case basis, that the implementation of specific accessibility requirements would constitute a disproportionate burden within the meaning of applicable accessibility regulations. Where such an assessment is made, Triumph shall nonetheless endeavour to make the service as accessible as reasonably practicable within the limits of what is proportionate. Triumph continuously monitors developments in accessibility standards and assistive technologies with a view to improving the accessibility of the Platform as new technical solutions become available. Users who identify any accessibility deficiency or barrier in the Platform are encouraged to report such issues to Triumph's customer service team via the in-app chat function or by email at . # Terms of Service (Spain) (Spanish) \*Entrada en vigor: 2 de marzo de 2022\* \*Actualizado: 1 de septiembre de 2026\*
POR FAVOR, LEA DETENIDAMENTE ESTOS TÉRMINOS, YA QUE CONTIENEN UN ACUERDO DE ARBITRAJE Y UNA RENUNCIA A LA ACCIÓN COLECTIVA (SEGÚN LO ESTABLECIDO EN LA SECCIÓN 14 DE ESTE DOCUMENTO) Y OTRA INFORMACIÓN IMPORTANTE SOBRE SUS DERECHOS, RECURSOS Y OBLIGACIONES LEGALES. EL ACUERDO DE ARBITRAJE REQUIERE (CON EXCEPCIÓN LIMITADA, ESPECIALMENTE PARA RESIDENTES DEL EEE Y DEL REINO UNIDO) QUE PRESENTE LAS RECLAMACIONES QUE TENGA CONTRA NOSOTROS A ARBITRAJE VINCULANTE Y FINAL, Y ADEMÁS (1) SOLO PODRÁ PRESENTAR RECLAMACIONES CONTRA TRIUMPH DE FORMA INDIVIDUAL, NO COMO MIEMBRO DE LA CLASE EN NINGUNA ACCIÓN COLECTIVA O REPRESENTATIVA O PROCEDIMIENTO, Y (2) SOLO SE PERMITIRÁ SOLICITAR MEDIDAS (INCLUYENDO MEDIDAS MONETARIAS, CAUTELARES Y DECLARATORIAS) DE FORMA INDIVIDUAL. SI DESEA OPTAR POR NO CUMPLIR CON ESTAS DISPOSICIONES, DEBE NOTIFICAR A LA EMPRESA COMO SE DETALLA EN ELLAS.
Triumph Labs, Inc. ofrece sus servicios en las jurisdicciones identificadas a través de las siguientes entidades (conocidas conjuntamente como "Triumph"):
Dentro de los Estados Unidos de América: Triumph Arcade, LLC (EE. UU.) San Francisco, California Dentro de la Comunidad Económica Europea: SIA Triumph Arcade Europe (EU) – Reg. #50203614411 Laipu iela 6, Rīga, LV-1050 Letonia
Dentro del Reino Unido: Triumph Arcade UK LTD (UK) Suite 1, 7ª planta, 50 Broadway, Londres Reino Unido, SW1H 0DB Moneda y ubicación. Las cantidades monetarias indicadas en estos Términos podrán mostrarse en dólares estadounidenses (USD) a título meramente ilustrativo. No obstante, la moneda aplicable a cada transacción será la que se indique en el momento de realizar la correspondiente compra o retirada. La moneda y el importe mostrados en ese momento, incluidos los impuestos y cargos aplicables, serán los que rijan la transacción. Si es un consumidor residente habitual en España, todas las cantidades relacionadas con la Plataforma (incluyendo tasas, costes de inscripción, premios, umbrales, mínimos y límites) se mostrarán y cobrarán en euros (EUR). Cualquier referencia a "$", "USD" o dólares en estos Términos es meramente ilustrativa y no será de aplicación a usted; los umbrales aplicables para España serán los que se muestren en EUR en la Plataforma en el momento de la correspondiente transacción. El sitio web de Triumph (el “Sitio Web”), las aplicaciones móviles de Triumph (las “Apps”) y todos los servicios ofrecidos a través del Sitio Web y las Apps, incluidos aquellos relacionados con juegos y torneos (conjuntamente, los “Servicios”), integran la plataforma digital de Triumph (la “Plataforma”), puesta a disposición de los usuarios por Triumph. Determinadas funcionalidades de la Plataforma podrán estar sujetas a directrices, condiciones o normas adicionales (los “Términos Adicionales”), que se publicarán en el Sitio Web o se pondrán a disposición de los usuarios a través de la propia Plataforma en relación con dichas funcionalidades. A efectos de estos Términos, las referencias a “usted” o “su” se entenderán realizadas a usted, como usuario de la Plataforma.
ESTOS TÉRMINOS DE USO Y TODOS LOS TÉRMINOS ADICIONALES APLICABLES CONSTITUYEN EL ACUERDO LEGAL VINCULANTE COMPLETO ENTRE TRIUMPH Y USTED RESPECTO A SU ACCESO Y USO DE LA PLATAFORMA (CONJUNTAMENTE, "ACUERDO"). AL ACCEDER O UTILIZAR LA PLATAFORMA, ACEPTA ESTE ACUERDO Y REPRESENTA Y GARANTIZA QUE TIENE EL DERECHO, LA AUTORIDAD Y LA CAPACIDAD PARA FIRMAR ESTE ACUERDO. NO PUEDE ACCEDER NI UTILIZAR LA PLATAFORMA NI ACEPTAR EL ACUERDO SI NO TIENE LA CAPACIDAD DE FIRMAR ESTE ACUERDO. SI NO ESTÁ DE ACUERDO CON TODAS LAS DISPOSICIONES DE ESTE ACUERDO (EXCEPTO AQUELLAS PARA LAS QUE PUEDE OPTAR POR NO PARTICIPAR), NO ACCEDA NI UTILICE LA PLATAFORMA.
1\. PRIVACIDAD. Durante el uso de la Plataforma, usted podrá facilitar a Triumph determinados datos e información, incluidos datos personales (los “Datos de Usuario”, según se definen más adelante). El tratamiento de dichos Datos de Usuario se regirá por la [Política de Privacidad de Triumph](https://docs.triumpharcade.com/) (/privacy-policy-multi-product.md, en adelante, “la Política de Privacidad”), que describe cómo recopilamos, utilizamos, almacenamos y protegemos su información. Triumph tratará los datos personales de conformidad con la Política de Privacidad y con la normativa aplicable en materia de privacidad y protección de datos, incluyendo, cuando resulte de aplicación, el Reglamento General de Protección de Datos de la UE (RGPD), el Reglamento General de Protección de Datos del Reino Unido (UK GDPR) y la Ley Orgánica 3/2018, de Protección de Datos Personales y garantía de los derechos digitales (LOPDGDD). Nada de lo dispuesto en estos Términos se interpretará en el sentido de sustituir la Política de Privacidad o de restringir los derechos que le asistan conforme a la legislación aplicable en materia de protección de datos. Cuando Triumph esté obligada a obtener su consentimiento para una finalidad concreta de tratamiento, este será recabado de manera separada mediante el procedimiento oportuno.
2\. CUENTAS. 2.1 Elegibilidad y creación de cuenta. Para utilizar la Plataforma, debe registrarse y crear una cuenta con Triumph ("Cuenta de Triumph") y proporcionar cierta información sobre usted conforme a lo dispuesto en el formulario de registro. Además, debe cumplir los siguientes requisitos: (a) tener al menos dieciocho (18) años;
(b) todos los métodos de pago que utilizados deben estar asociados a una cuenta de la que sea titular — es una violación de este acuerdo utilizar un método de pago que no le ha sido asignado;
(c) que no se le haya prohibido el acceso al Sitio Web de Triumph ni de su filial Triumph Labs, Inc., por ningún motivo;
(d) disponer de un número de teléfono móvil personal emitido por un proveedor de servicios de telecomunicaciones en su país de residencia situado en una Ubicación Permitida;
(e) disponer de una identificación válida emitida por una autoridad gubernamental competente; y
(f) que la Cuenta de Triumph esté vinculada a una persona física y se utilice en su propio nombre y beneficio, y no en nombre o por cuenta de ninguna empresa o entidad. CUALQUIER INTENTO DE CREAR MÁS DE UNA CUENTA CONSTITUIRÁ MOTIVO SUFICIENTE PARA LA CANCELACIÓN INMEDIATA DE TODAS LAS CUENTAS Y LA PÉRDIDA DE TODOS LOS SALDOS ASOCIADOS A DICHAS CUENTAS. Usted representa y garantiza que: (i) toda la información de registro requerida que envíe es verídica y precisa; y (ii) mantendrá dicha información actualizada y exacta en todo momento. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: la cancelación de la cuenta, la restricción de saldos o la pérdida de fondos como consecuencia de la existencia de múltiples cuentas solo se aplicarán cuando Triumph determine, actuando de forma razonable y proporcionada, que la conducta de que se trate implica fraude, abuso, elusión de los requisitos de elegibilidad, obtención de una ventaja injusta, blanqueo de capitales, incumplimiento de regímenes sancionadores o cualquier otro incumplimiento grave de este Acuerdo. Triumph podrá congelar temporalmente los fondos mientras investiga un posible uso indebido de la Plataforma. No obstante, una vez concluida la investigación, cualquier fondo lícito no utilizado será devuelto al usuario en un plazo razonable y sin demora indebida, con excepción del saldo promocional (en adelante, “Bonus Cash”), los elementos intrínsecos de la Plataforma (en adelante, “In-Platform Items”) y cualesquiera importes sujetos a confiscación de conformidad con las Secciones 7 u 8. 2.2 Verificación de la información de la cuenta. Triumph se reserva el derecho de verificar la elegibilidad de cualquier usuario en cualquier momento, tanto durante como después del proceso de creación de la cuenta, lo que podrá incluir la solicitud de documentación acreditativa de identidad, así como verificar la edad, ubicación física y/o medios de pago, así como la realización de cualesquiera otras comprobaciones que resulten razonablemente necesarias para cumplir con el presente Acuerdo, la normativa aplicable, los requisitos de prevención del fraude o las obligaciones regulatorias. Si no facilita información veraz y completa sobre su elegibilidad, o si Triumph no puede verificar razonablemente la exactitud de dicha información, podrá suspender o cancelar su Cuenta de Triumph y limitar su acceso a determinadas funcionalidades o a los fondos depositados en ella, siempre de forma razonable, proporcionada y conforme a la normativa aplicable, al presente Acuerdo y a la Política de Privacidad. Triumph podrá suspender o cancelar su Cuenta de Triumph en los supuestos previstos en este Acuerdo, con independencia de que cumpla los requisitos de elegibilidad establecidos en el mismo. A efectos de la verificación de identidad, Triumph utiliza Footprint y podrá utilizar otros proveedores externos de verificación de identidad. Cuando Triumph comunique datos personales a dichos proveedores, lo hará de acuerdo con la Política de Privacidad y las leyes aplicables de protección de datos. Estos proveedores podrán actuar como procesadores, controladores independientes u otros roles legalmente reconocidos según la actividad de procesamiento correspondiente. Cuando un proveedor actúe como controlador independiente, los datos personales de los usuarios serán tratados bajo los propios términos de servicio y la política de privacidad de ese proveedor, y los usuarios deberán revisar esos documentos antes de proporcionar sus datos. Footprint actúa como un controlador independiente para el proceso de verificación de identidad; los Términos de Servicio y la Política de Privacidad de Footprint pueden consultarse en y respectivamente, así como en cualquier otra sección relevante de la web . Si usted es un consumidor con residencia habitual en España, cualquier suspensión, despido, restricción de fondos o restricción de características bajo esta Sección solo se aplicará cuando Triumph actúe de forma razonable y proporcional y cuente con un motivo válido, incluyendo la incapacidad para verificar su elegibilidad, información inexacta, prevención de fraude, seguridad, prevención de blanqueo de capitales, sanciones, elegibilidad por edad/ubicación u otras cuestiones de cumplimiento legal. En el caso de que Triumph cancelase su cuenta en base a esta Sección y no se estableciera fraude, uso indebido o incumplimiento grave, Triumph reembolsará cualquier dinero no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier cantidad sujeta a confiscación según las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. 2.3 Ubicaciones Permitidas, cumplimiento de la ley; Triumph limita la participación en juegos con dinero real a aquellas jurisdicciones en las que considera que está autorizado a operar torneos con dinero real (las “Ubicaciones Permitidas”). No obstante lo anterior, usted reconoce y acepta que es el único responsable de conocer y comprender la normativa que le resulte aplicable, y se compromete a no utilizar los servicios de Triumph desde ninguna ubicación en la que dichos servicios no estén permitidos por la legislación aplicable. Además, si existe un límite de juego en cualquier jurisdicción en la que acceda a los Torneos de pago, acepta no exceder ninguna cantidad de juego que pueda suponer una reclamación contra Triumph o cualquier otro usuario del sistema Triumph; Se entiende por "Ubicación(es) Permitida(s)” un lugar desde el que se permite el acceso y/o uso de la Plataforma para participar en torneos con dinero real. Puede acceder y usar la Plataforma desde otros lugares, pero debe estar en una Ubicación Permitida para participar en torneos con dinero real. Está estrictamente prohibido el uso y/o acceso a la Plataforma para participar en un torneo con dinero real desde cualquier lugar que no sea una Ubicación Permitida. La lista de Ubicaciones Permitidas para cada entidad de Triumph (Estados Unidos, Espacio Económico Europeo, Reino Unido y cualquier otra región en la que operemos) se publica y mantiene actualizada en el Sitio Web y/o en la App de Triumph. Las Ubicaciones Permitidas podrán modificarse en cualquier momento a la exclusiva discreción de Triumph y por cualquier motivo, incluyendo para reflejar los cambios producidos en la normativa aplicable o en el estado, alcance o vigencia de las licencias de las que disponga Triumph. En caso de que la ubicación desde la que usted esté participando en un torneo con dinero real deje de ser una Ubicación Permitida, el torneo finalizará y se le reembolsarán íntegramente las cantidades abonadas para participar en dicho torneo. Si la ubicación desde la que participa en un torneo con dinero real deja de ser una Ubicación Autorizada, el torneo finalizará y se le reembolsarán íntegramente las cuotas de inscripción (buy-ins) abonadas. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: Triumph pondrá a disposición en España solo aquellos formatos de torneos y juegos con dinero real que estén estructurados de modo que los resultados se determinen exclusivamente por la habilidad de los participantes y no impliquen ningún elemento de azar. Si el acceso a cualquier formato de torneo o juego con dinero real en España se suspende o se desactiva porque ya no cumple estos requisitos o no puede ofrecerse legalmente en España, Triumph aplicará el cambio de forma prospectiva, salvo cuando la ley aplicable, una autoridad competente o motivos relacionados con la prevención del fraude, la seguridad o el cumplimiento normativo exijan una actuación inmediata. Cualquier torneo en el que ya haya participado y pagado se completará cuando sea legal y técnicamente posible, o será cancelado y reembolsado conforme a estos Términos. 2.4 Eliminación de cuenta. Puede eliminar su cuenta de Triumph en cualquier momento, por cualquier motivo, a través de la app o enviando una solicitud por correo electrónico a . También puede suspender su Cuenta de Triumph mediante una suspensión de cuenta a solicitud del usuario en la aplicación. Esto no supone la eliminación permanente de la cuenta, y las cuentas suspendidas de Triumph pueden reabrirse. Las herramientas de suspensión iniciada por el usuario y de autoexclusión están disponibles en todo momento, y es responsabilidad exclusiva del usuario invocarlas. 2.5 Responsabilidades de la cuenta. Cada usuario es responsable de mantener la confidencialidad de las credenciales de acceso asociadas a su Cuenta de Triumph y será plenamente responsable de todas las actividades realizadas a través de dicha cuenta. Dado que la App de Triumph puede ser accesible desde un dispositivo móvil desbloqueado, usted deberá mantener el control de su dispositivo y adoptar las medidas de seguridad necesarias para evitar accesos no autorizados a la App. Usted es responsable de garantizar que el acceso a la App de Triumph permanezca bajo su exclusivo control. En consecuencia, cualquier actuación realizada por un tercero que acceda a la App mediante el uso de su dispositivo será de su responsabilidad, y usted responderá de los depósitos efectuados por personas que utilicen su dispositivo, salvo en aquellos casos en que la normativa aplicable no permita atribuirle dicha responsabilidad. Asimismo, aunque su entidad financiera retroceda o cancele cargos previamente efectuados, usted seguirá siendo responsable frente a Triumph de los depósitos u otras transacciones realizadas por usted o por terceros que hayan accedido a su dispositivo con su permiso o como consecuencia de una falta de diligencia en la protección de su cuenta. Para prevenir usos no autorizados, le recomendamos proteger su dispositivo mediante contraseña o mecanismos equivalentes de autenticación y cerrar sesión en la App de Triumph al finalizar cada uso. Usted se compromete a notificar inmediatamente a Triumph cualquier uso no autorizado, o sospecha razonable de uso no autorizado, de su Cuenta de Triumph, así como cualquier otra incidencia o vulneración de seguridad. Cada cuenta de usuario es personal e intransferible y únicamente podrá ser utilizada por el usuario al que haya sido asignada para acceder a la Plataforma. LAS CUENTAS DE TRIUMPH NO PODRÁN SER UTILIZADAS NI COMPARTIDAS POR MÁS DE UNA PERSONA, NI SER OBJETO DE VENTA, CESIÓN O TRANSFERENCIA ENTRE PARTICULARES. EL INCUMPLIMIENTO DE ESTA PROHIBICIÓN CONSTITUIRÁ CAUSA SUFICIENTE PARA LA CANCELACIÓN INMEDIATA DE LA CUENTA O CUENTAS AFECTADAS. CUALQUIER SUPUESTA VENTA O TRANSFERENCIA DE UNA CUENTA TRIUMPH SERÁ NULA Y CARECERÁ DE EFECTOS. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: ninguna disposición de esta Sección le hará responsable de transacciones no autorizadas o de actividades realizadas en su cuenta que sean imputables a Triumph, a la Plataforma, a los proveedores de servicios de pago de Triumph o a circunstancias que escapen a su control razonable. Asimismo, ninguna disposición de esta Sección limitará los derechos o protecciones de carácter imperativo que puedan corresponderle en virtud de la normativa aplicable en materia de servicios de pago o de protección de los consumidores. 2.6 Autorización para contacto. Cada usuario, al crear una cuenta, autoriza a Triumph a contactar electrónicamente con el usuario por teléfono, correo electrónico, mensaje de texto, notificación u otros medios electrónicos con el fin de: (i) verificar información relativa al usuario; (ii) confirmar la información facilitada por el usuario; (iii) resolver incidencias relacionadas con la atención al cliente; (iv) solicitar información sobre el uso de la Plataforma por parte del usuario; (v) proporcionar información sobre el estado de la cuenta al usuario; o (v) t llevar a cabo cualquier actuación relacionada con el cumplimiento del presente Acuerdo. Esta autorización continuará durante toda la duración del presente Acuerdo. Para revocarla, el usuario deberá comunicarlo a[ ](mailto:%20help@triumpharcade.com) y cesar por completo en el uso de la Plataforma, salvo en la medida estrictamente necesaria para retirar los fondos existentes en su cuenta a través de la App de Triumph. Alternativamente, el usuario podrá darse de baja telemáticamente siguiendo las instrucciones de “darse de baja”, “cancelar suscripción” o equivalentes incluidas en cualquier comunicación remitida por Triumph. Si se encuentra en el Espacio Económico Europeo, el Reino Unido o cualquier otra jurisdicción donde se apliquen normas equivalentes, la autorización anterior no se aplica a comunicaciones comerciales donde la ley aplicable requiere consentimiento separado u otra base legal específica. Triumph puede enviar comunicaciones de servicio, transaccionales, de seguridad, de cuenta, pagos, retiradas, legales y operativas cuando sea necesario para operar la Plataforma, cumplir con este Acuerdo, proteger a los usuarios, garantizar la seguridad o cumplir con la legislación aplicable. Las comunicaciones comerciales solo se enviarán cuando Triumph tenga una base legal válida para ello. Cuando se requiera consentimiento, Triumph lo solicitará por separado. Puede retirar su consentimiento u oponerse a las comunicaciones comerciales en cualquier momento utilizando el mecanismo de cancelación de suscripción incluido en la comunicación correspondiente, respondiendo "STOP" a SMS cuando esté disponible, gestionando sus preferencias de comunicación o contactando con Triumph a través de los canales establecidos en la Política de Privacidad. 2.7 Tipos de cuenta. Triumph podrá proporcionar a los desarrolladores de juegos cuentas de prueba con el fin de revisar el funcionamiento del sistema. No podrán realizarse retiradas de fondos desde dichas cuentas de prueba y cualquier cantidad obtenida en un torneo mediante una cuenta de prueba será y seguirá siendo propiedad exclusiva de Triumph. Triumph podrá autorizar la retirada de una cantidad fija con fines de prueba, siendo dicha cantidad independiente de cualquier importe obtenido en un torneo con dinero real. 2.8 Exclusión por parte de Triumph. Triumph podrá excluir, suspender o restringir de cualquier otra forma el acceso de cualquier usuario a la Plataforma, o a cualquier parte de la misma, en cualquier momento y por cualquier motivo, a su exclusiva discreción, incluyendo, sin limitación, con base en comunicaciones directas realizadas por el usuario, provenientes del usuario o en nombre del usuario en relación con el uso que este haga de la Plataforma. Cualquier exclusión iniciada por Triumph por motivos de salud y seguridad se basa únicamente en dichas comunicaciones directas (por ejemplo, declaraciones realizadas por un usuario o en nombre de un usuario al servicio de atención al cliente de Triumph). Triumph no revisa, analiza ni utiliza de ninguna otra manera la actividad de juego, los montos o patrones de depósito o de gasto, la frecuencia o duración de las sesiones, ni ningún otro dato de comportamiento o de uso para identificar usuarios a efectos de exclusión, ni para determinar si debe iniciar, mantener o levantar una exclusión, y Triumph no tiene obligación alguna de hacerlo, salvo en la medida en que lo exija expresamente la ley aplicable. Cualquier exclusión de este tipo podrá ser por un período determinado o indefinido, y Triumph no tiene obligación alguna de restablecer el acceso. Los efectos de cualquier exclusión conforme a esta Sección por motivos de salud y seguridad sobre los depósitos, los retiros, el juego y las promociones se establecen en la Sección 2.9, a continuación. El ejercicio por parte de Triumph de cualquier derecho conforme a esta Sección, o su decisión de no ejercerlo, no generará responsabilidad alguna de Triumph frente a usted, y no obliga a Triumph a supervisar la actividad o las comunicaciones de ningún usuario. 2.9 Efectos de las Exclusiones y de la Autoexclusión Durante cualquier período en el que un usuario se encuentre excluido de la Plataforma por motivos de salud y seguridad, ya sea que la exclusión haya sido iniciada por Triumph conforme a la Sección 2.8 anterior o iniciada por el usuario (incluida cualquier suspensión iniciada por el usuario o autoexclusión conforme a la Sección 2.4, en conjunto, un "Período de Exclusión"), se aplicará lo siguiente: (a) Sin Depósitos. El usuario no podrá agregar fondos a su Cuenta de Triumph, comprar créditos de juego prepagados, ni depositar dinero de ninguna otra forma a través de la Plataforma durante el Período de Exclusión. (b) Retiros Permitidos. El usuario conserva la facultad de solicitar el retiro de cualquier saldo retirable de su Cuenta de Triumph de conformidad con la Sección 6.3 en cualquier momento durante el Período de Exclusión. (c) Juego con Saldos Existentes. Salvo que el usuario solicite, o Triumph imponga, una restricción total del juego, el usuario podrá continuar utilizando los saldos existentes de su cuenta, los créditos prepagados de inscripción a torneos, el Promo Cash y/o el Bonus Cash para inscripciones en Torneos durante el Período de Exclusión, con sujeción a este Acuerdo. (d) Las Promociones Pueden Permanecer Activas. El Promo Cash, el Bonus Cash y cualquier otra promoción podrán permanecer activos durante el Período de Exclusión y estarán en todo momento sujetos a la Sección 6.5.1, incluidos los términos de vencimiento, requisitos de apuesta (playthrough) y pérdida (forfeiture) de cada otorgamiento, así como el derecho de Triumph de modificar, suspender, cancelar o dar por terminada cualquier promoción en cualquier momento. (e) Créditos por Referidos. Durante el Período de Exclusión, los créditos por referidos quedarán en pausa. En el caso de exclusiones permanentes, los créditos por referidos serán cancelados. (f) Sin Responsabilidad de Triumph. El usuario reconoce y acepta que un Período de Exclusión restringe únicamente el depósito de fondos adicionales y no obliga a Triumph a restringir el juego, la actividad promocional ni la acumulación de beneficios promocionales. Triumph no tendrá responsabilidad ni obligación alguna por (i) los montos por referidos o bonificaciones por referidos recibidos por el usuario o acreditados a este durante el Período de Exclusión; (ii) el uso o consumo por parte del usuario de cualquier saldo remanente de Promo Cash, Bonus Cash u otros montos promocionales durante el Período de Exclusión; (iii) el resultado de cualquier Torneo en el que el usuario participe utilizando saldos existentes durante el Período de Exclusión; (iv) cualquier decisión sobre si iniciar, abstenerse de iniciar, mantener o levantar cualquier exclusión, suspensión o restricción conforme a la Sección 2.8, así como sobre cuándo o en qué términos hacerlo; o (v) cualquier depósito realizado, inscripción a Torneos pagada u otros montos gastados por el usuario antes del inicio de cualquier Período de Exclusión, ninguno de los cuales será reembolsable por razón de una exclusión o autoexclusión posterior. Cada usuario es el único responsable de supervisar su propio juego, sus depósitos y sus gastos, de determinar si el uso continuado de la Plataforma es apropiado para él, y de iniciar una suspensión iniciada por el usuario o una autoexclusión conforme a la Sección 2.4 si considera que corresponde aplicar alguna limitación a su propia cuenta. Triumph no tendrá responsabilidad ni obligación alguna por cualquier falta de inicio o demora en el inicio de una exclusión que un usuario alegue que debió haberse producido, incluyendo, sin limitación, cualquier reclamo basado en los gastos, depósitos, juego u otro uso de la Plataforma por parte del usuario. 3\. USO DE LA PLATAFORMA. 3.1 Licencia limitada. Sujeto a los términos de este Acuerdo, Triumph le concede una licencia limitada, revocable, no transferible y no exclusiva para acceder y utilizar la Plataforma para su propio uso personal, de acuerdo con este Acuerdo. Para evitar dudas, el uso de cualquier software puesto a disposición por Triumph en relación con su acceso y uso de la Plataforma estará limitado al uso únicamente del formato de código objeto ejecutable. Específicamente, e ilimitadamente, su acceso o intento de acceder a cualquier código fuente de la Plataforma para hacer trampa o cualquier otro propósito no autorizado será causa suficiente para el cierre inmediato de su Cuenta de Triumph. 3.2 Uso aceptable y restricciones. Los derechos que le otorgan el Acuerdo están sujetos a las siguientes normas de uso aceptable y restricciones: (a) no podrá acceder ni utilizar la Plataforma para ningún propósito distinto al que Triumph pone a disposición de la Plataforma; (b) no deberá utilizar la Plataforma en relación con ningún emprendimiento comercial salvo aquellos que estén específicamente respaldados o aprobados por Triumph, incluyendo para anunciar u ofrecer bienes o servicios en la Plataforma o para recopilar nombres de usuario y/o direcciones de correo electrónico de usuarios por medios electrónicos u otros con el fin de enviar correos electrónicos no solicitados; (c) salvo que Triumph lo autorice expresamente y por escrito con carácter previo, usted no podrá licenciar, vender, alquilar, arrendar, ceder, transferir, distribuir, alojar ni poner la Plataforma a disposición de terceros o para beneficio de estos; (d) no deberá engañar, defraudar ni inducir a error a Triumph ni a otros usuarios, especialmente con el fin de obtener información confidencial de las cuentas, como contraseñas; (e) no intentará suplantar a otro usuario o persona ni usar el nombre de usuario de otro usuario; (f) no utilizará ninguna información obtenida de la Plataforma para acosar, abusar o dañar a otra persona; (g) no venderá ni transferirá su Cuenta de Triumph; (h) no hará un uso indebido de nuestros servicios de apoyo ni presentará reportes falsos de abuso o mala conducta; (i) no podrá modificar, crear obras derivadas, desensamblarla, descompilarla ni realizar actividades de ingeniería inversa sobre la Plataforma, salvo en la medida en que dichas restricciones estén prohibidas por la normativa aplicable, incluidos los derechos de carácter imperativo reconocidos en materia de interoperabilidad de programas informáticos; (j) no podrá eludir, desactivar ni interferir de ningún otro modo con las funcionalidades de la Plataforma relacionadas con la seguridad, incluidas aquellas destinadas a impedir o restringir el uso o la copia de cualquier contenido, o a hacer cumplir limitaciones sobre el uso de la Plataforma o del contenido alojado en ella; asimismo, no podrá intentar sortear ninguna medida de la Plataforma diseñada para impedir o restringir el acceso a la Plataforma o a cualquier parte de la misma; (k) no deberá menospreciar, empañar ni perjudicar de ninguna otra forma a Triumph ni a la Plataforma, según lo determine que Triumph actúe razonablemente y en base a criterios objetivos; (l) salvo lo expresamente indicado aquí o permitido por Triumph por escrito de antemano, o permitido por la ley aplicable, ninguna parte de la Plataforma podrá ser copiada, reproducida, distribuida, re-publicada, descargada, mostrada, publicada o transmitida de ninguna forma o por cualquier medio (incluyendo, por ejemplo, mediante técnicas de scraping, mirroring, framing, embedding, or linking); (n) no podrá recopilar sistemáticamente datos u otros contenidos de la Plataforma con el fin de crear o elaborar, directa o indirectamente, una colección, recopilación, base de datos o directorio sin la autorización previa y por escrito de Triumph; ni podrá cargar ni transmitir, ni intentar cargar o transmitir, ningún material que actúe como mecanismo pasivo o activo de recopilación o transmisión de información, incluyendo, entre otros, formatos gráficos transparentes de intercambio (“GIF”), píxeles 1×1, web bugs, cookies u otros dispositivos similares (denominados en ocasiones “spyware”, “mecanismos de recopilación pasiva” o “PCM” (passive collection mechanisms).; (o) salvo que sea resultado del uso estándar de motores de búsqueda o navegador de Internet, no deberá realizar ningún uso automatizado de la Plataforma, como crear cuentas de usuario por medios automáticos, usar scripts para enviar comentarios o mensajes, utilizar cualquier agente de compra o compra para realizar compras desde o a través de la Plataforma, o utilizando cualquier herramienta de minería de datos, robots o herramientas similares de recopilación y extracción de datos; (p) no interferirá, interrumpirá ni creará una carga indebida sobre la Plataforma ni para las redes o servicios conectados a la Plataforma; (p) no deberá subir ni transmitir (ni intentar subir o transmitir) virus, caballos de Troya ni otro material que modifique, perjudique, interrumpa, altere o interfiera con el uso, funciones, funcionamiento o mantenimiento de la Plataforma, ni utilizar la Plataforma de ninguna manera que interfiera con el uso y disfrute ininterrumpido de la Plataforma por parte de otro usuario (como, por ejemplo, uso excesivo de mayúsculas, spam, la publicación continua de texto repetitivo u otro comportamiento abusivo, acosador u insoportable, según determine Triumph a su discreción); (r) no deberá acosar, molestar, intimidar ni amenazar a ningún empleado, agente o proveedor de servicios encargo de alguna parte de la Plataforma de Triumph; (s) su uso de la Plataforma deberá cumplir en todo momento con todas las leyes y normativas aplicables y todos los términos y condiciones aplicables de cualquier Servicio de Terceros (según se define a continuación) de los cuales depende el uso de nuestra Plataforma (como se explica más adelante); y (t) todos los avisos de derechos de autor y otros avisos de propiedad incluidos en la Plataforma y sobre el contenido disponible a través de la Plataforma deben conservarse y no modificarse ni ocultarse. 3.3 Modificación. Triumph se reserva el derecho de modificar, suspender o descontinuar la Plataforma, incluyendo el sitio web o los Servicios, o cualquier parte de ellos, siempre que Triumph utilice esfuerzos comercialmente razonables para darte un aviso previo razonable de cualquier Cambio Material (según se define a continuación), suspensión o descontinuación, salvo cuando sea razonablemente necesaria una acción inmediata para abordar amenazas de seguridad, fraude, requisitos legales o regulatorios, o para proteger la integridad de la Plataforma. Triumph no será responsable ante usted ni ante ningún tercero por ninguna modificación, suspensión o descontinuación de la Plataforma, o de cualquier parte de ella, salvo en la medida en que dicha responsabilidad no pueda ser excluida según la ley aplicable. Cualquier futura versión, actualización u otra adición a la funcionalidad de la Plataforma estará sujeta a los términos de este Acuerdo. A los efectos de este Acuerdo, "Cambio Material" (cada uno de los "Cambios Materiales" o "Modificación Material") significa un cambio en estos Términos o en la Plataforma que afecte materialmente a los derechos u obligaciones de los usuarios, o al valor económico o funcional del servicio para el usuario. Por ejemplo, los cambios materiales incluyen: (i) cambios en las comisiones o políticas de pago; (ii) cambios que eliminen, restrinjan o degraden materialmente las funciones principales o el acceso a la Plataforma; (iii) cambios en la resolución de disputas, la ley aplicable o la jurisdicción; (iv) cambios en las normas que rigen las competiciones pagadas (incluidos los parámetros SBMM/premios) de manera que afecten al uso ya pagado o en curso; y (v) cambios en la gestión de fondos (incluyendo reembolsos y retiradas). Los cambios no relevantes ("Cambios no materiales") incluyen correcciones de errores tipográficos, formatos y aclaraciones que no alteran materialmente los derechos u obligaciones de los usuarios. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: (a) Triumph proporcionará un aviso previo razonable de cualquier Cambio Material, tal como se ha indicado arriba; (b) si no acepta un Cambio Material, puede cesar en el uso de la Plataforma y de este Acuerdo sin penalización, y Triumph reembolsará cualquier dinero no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier cantidad sujeta a confiscación bajo las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida; y (c) ninguna modificación, suspensión o descontinuación afectará a los torneos en los que ya haya participado y pagado en el momento de la notificación (dichos torneos serán completados o reembolsados conforme a este Acuerdo). 3.4 Propiedad. Excluyendo los Datos de Usuario (según se define a continuación), reconoce que todos los derechos de propiedad intelectual en y sobre: (a) la Plataforma; (b) todos los nombres, logotipos y marcas registradas utilizados con la Plataforma; y (c) todo el contenido puesto a disposición por Triumph a través de la Plataforma, incluyendo pero no limitado a diseños, datos y bases de datos, texto, gráficos, imágenes, fotografías, ilustraciones, material de audio y vídeo, obras de arte, información propietaria, código del lado del cliente y del servidor (por ejemplo, HTML, JavaScript, páginas de servidor activo, VBScript, bases de datos u otros archivos de código), sea propiedad de Triumph o de los licenciantes de Triumph. La puesta a disposición de la Plataforma no le confiere a usted ni a ningún tercero derecho, titularidad o interés alguno sobre dichos derechos de propiedad intelectual. Triumph y sus licenciantes se reservan todos los derechos que no hayan sido expresamente otorgados en virtud del presente Acuerdo. 3.5 Servicios de Terceros. La Plataforma está diseñada para interoperar con ciertos servicios de terceros que no están bajo el control o que no son mantenidos por Triumph ("Servicios de Terceros"), como aquellos que ofrecen servicios transaccionales y/o financieros a Triumph. Ciertos Servicios de Terceros están integrados en la operación básica de la Plataforma y ciertos Servicios de Terceros pueden ser añadidos por usted a cambio de cargos adicionales. Debe aceptar y cumplir con los términos y condiciones de cualquier Servicio de Terceros aplicable, y la violación de los términos y condiciones aplicables de cualquiera de estos Servicios de Terceros será una violación de este Acuerdo. Triumph no se hace responsable del contenido ni de ninguna transacción que procese en o a través de ningún Servicio de Terceros. Triumph no otorga ninguna declaración ni garantía con sobre los Servicios de Terceros, ni sobre ninguna información, material o producto que se encuentre en ellos. En la medida en que Triumph proporcione enlaces o referencias a algún Servicio de Terceros, reconoce que Triumph se los proporciona únicamente por conveniencia para usted. En ningún caso Triumph será responsable de ninguna pérdida, reclamación, daño, coste o experiencia negativa que pueda surgir en relación con su acceso o uso de cualquier Servicio de Terceros, independientemente o no directamente causado por la Plataforma, incluyendo, sin limitación, cualquier transacción procesada por usted en o a través de dichos Servicios de Terceros. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: nada en esta Sección limitará ningún derecho o remedio legal que pueda tener contra Triumph según la legislación aplicable del consumidor respecto a la Plataforma o cualquier Servicio proporcionado por Triumph. Cuando sea necesario un Servicio de Terceros para el uso de una función de pago de la Plataforma, Triumph hará esfuerzos comercialmente razonables para identificar el Servicio de Terceros relevante y cualquier tarifa o condición relevante de terceros antes de que se le obligue a usar o pagar por esa función. 3.6 Responsabilidades del usuario. En relación con el uso de la Plataforma y la participación en cualquier Juego o Torneo, cada usuario es responsable de—y Triumph plenamente exonerada de cualquier responsabilidad al respecto: (a) los propios dispositivos y conexiones, servicios y tarifas de telecomunicaciones del usuario, incluyendo servicios inalámbricos, Internet y otros. Específicamente, y sin limitaciones, el usuario asumirá todo el riesgo de mal funcionamiento, fallo o interrupción del dispositivo o conexión del usuario (ya sea relacionado con hardware o software, batería o fuente de alimentación baja o nula), por cualquier motivo; (b) la disponibilidad, calidad, latencia y continuidad de las conexiones y servicios de telecomunicaciones del usuario. Específicamente, y sin limitaciones, el usuario asumirá todo el riesgo de cualquier mal funcionamiento, fallo o interrupción de las redes utilizadas para proporcionar su conexión a la Plataforma, por cualquier motivo; (c) que el usuario permanezca activa y adecuadamente involucrado en un torneo durante su duración; (d) todos los demás factores que puedan influir en la participación de un usuario en un juego o torneo; (e) revelar rápida y completamente a Triumph cualquier conducta explotadora de otros jugadores, cualquier error o defecto en cualquier juego, Apps, o que pueda dar lugar a resultados injustos entre los participantes o permitir el acceso a cualquier sistema de servidores de Triumph; (f) supervisar y gestionar los propios depósitos, cuotas de inscripción, gastos y tiempo de uso de la Plataforma por parte del usuario, y determinar que la participación del usuario en cualquier Juego o Torneo se encuentra dentro de sus propias posibilidades económicas; y (g) comunicar a Triumph cualquier solicitud de suspensión, autoexclusión u otra limitación que el usuario desee aplicar a su propia cuenta. CUALQUIER PÉRDIDA, LIMITACIÓN O EXPERIENCIA NEGATIVA QUE SUFRA UN USUARIO EN RELACIÓN CON CUALQUIERA DE LAS CIRCUNSTANCIAS ANTERIORES NO LE OTORGARÁ DERECHO A UN REEMBOLSO NI A NINGUNA OTRA COMPENSACIÓN. SIN LIMITAR LO ANTERIOR, NINGÚN USUARIO TENDRÁ DERECHO A REEMBOLSO, RESTITUCIÓN NI A NINGÚN OTRO RECURSO SOBRE LA BASE DE QUE TRIUMPH NO SUPERVISÓ, RESTRINGIÓ, LIMITÓ O EXCLUYÓ EL USO O EL GASTO DEL PROPIO USUARIO EN LA PLATAFORMA. SI EL DISPOSITIVO DE UN USUARIO NO PUEDE ENVIAR UNA PUNTUACIÓN A LA PLATAFORMA POR CUALQUIER MOTIVO, AUTOMÁTICAMENTE SE LE DARÁ UNA PUNTUACIÓN CERO. SI UN USUARIO SALE DE UN JUEGO O TORNEO POR MÁS DE CINCO (5) SEGUNDOS, LA PUNTUACIÓN DEL USUARIO SE REPORTARÁ COMO LA ÚLTIMA PUNTUACIÓN VÁLIDA ENVIADA DESDE EL DISPOSITIVO DEL USUARIO, SI ESTÁ DISPONIBLE PARA TRIUMPH. EN CIERTAS JURISDICCIONES, MÁS CONCRETAMENTE, PERO NO LIMITADO AL ESTADO DE ILLINOIS, SE PERMITE JUGAR TORNEOS CON DINERO REAL, PERO EL DISPOSITIVO EN EL QUE SE JUEGAN DICHOS TORNEOS PUEDE ESTAR SUJETO A CONFISCACIÓN. EL USUARIO ASUME EXPRESAMENTE CUALQUIER RIESGO DERIVADO DE LA CONFISCACIÓN DE SU DISPOSITIVO. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: las exenciones de responsabilidad y las consecuencias de puntuación en esta Sección solo se aplicarán a eventos, fallos o circunstancias que sean atribuibles a su propio dispositivo, conexión, conducta o no mantenerse debidamente involucrado en el Juego o Torneo correspondiente, y no limitan ningún derecho o remedio legal que pueda tener cuando el problema sea causado directamente por Triumph, la Plataforma, o el software de Triumph. Cuando un Triumph o un error de software impida materialmente su participación o finalización de un Torneo de pago, cualquier reembolso o compensación se gestionará conforme a la Política de Reembolsos y la legislación aplicable. 3.7 Ley de Secreto Bancario - Políticas contra el Blanqueo de Capitales Acepta que ha leído la Política interna sobre la Ley Secreto Bancario - Políticas contra el Blanqueo de Capitales (en adelante, “BSA-AML”) de Triumph y que Triumph puede tomar cualquier acción indicada en base a la [Política BSA-AML](https://www.notion.so/09e2be37f8c44caea2826e0b22bf06eb). Al utilizar la Plataforma declara que no está en ninguna lista de Ciudadanos Especialmente Designados o Personas Bloqueadas ("SDN") mantenida por la Oficina de Control de Activos Extranjeros de EE. UU. También declara que no está listado ni está usted sujeto a ninguna sanción aplicable mantenida por la Unión Europea, ningún Estado miembro de la UE o el Reino Unido (incluida la Lista de Sanciones del Reino Unido y la Lista consolidada de personas, grupos y entidades sujetos a sanciones financieras de la UE). Podemos tomar cualquier medida permitida en base a nuestra Política BSA-AML y a las leyes aplicables contra el blanqueo de capitales, la financiación del terrorismo y sanciones en las jurisdicciones en las que operamos. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: cualquier suspensión, restricción, retención, confiscación u otra acción tomada en virtud de esta Sección solo se aplicará cuando sea razonablemente necesario, proporcionado y permitido o requerido bajo los requisitos legales aplicables en materia de lucha contra el blanqueo de capitales, la financiación antiterrorista, sanciones, prevención del fraude u otros requisitos legales aplicables, y nada en esta Sección limita derechos o remedios legales que no puedan ser excluida según la ley aplicable. 3.8 Idioma de la Plataforma La interfaz de la Plataforma, el contenido del juego, las competiciones, los elementos visuales, los tutoriales, las clasificaciones, los recursos del juego y cualquier otro contenido de carácter operativo o de entretenimiento podrán estar disponibles exclusivamente en inglés, salvo que la normativa aplicable exija lo contrario. Cuando un documento, política, reglamento, condiciones promocionales u otra información jurídicamente relevante se ponga a disposición a través de un hipervínculo u otro punto de acceso dentro de la Plataforma, dicha información se considerará accesible para usted a través de la Plataforma a los efectos del presente Acuerdo. Si usted es un consumidor con residencia habitual en España, se aplicarán además las siguientes garantías adicionales: Triumph pondrá a su disposición en español toda la información exigida por la normativa española de protección de los consumidores, incluyendo las presentes Condiciones de Uso, la Política de Privacidad, la Política de Cookies, los términos y condiciones de las promociones, las condiciones de los torneos, las reglas de los juegos, la información relativa a retiradas de fondos, la información sobre atención al cliente y cualquier otra información obligatoria para los consumidores. Triumph garantizará que toda esta información sea fácilmente accesible antes de la participación en cualquier Torneo o promoción de pago. Al acceder a la Plataforma, usted reconoce haber sido informado de que la interfaz de la aplicación y el contenido del juego se presentan en inglés y de que toda la información legalmente exigible está disponible para usted en español a través de los enlaces facilitados en la Plataforma y en el Sitio Web. 4\. CONTENIDO DE USUARIO. 4.1 Datos de Usuario. El término "Datos de Usuario" abarca toda la información y contenido que se introduzca en la Plataforma por o en nombre de un usuario, excepto los Datos de Pago, definidos a continuación. Los Datos de Usuario pueden incluir contenido, materiales o información subida, enviada, publicada, mostrada o puesta a disposición de otro modo por un usuario a través de la Plataforma ("Contenido de Usuario"), así como información de cuenta, información de juego, puntuaciones, rankings, datos de actividades, datos técnicos y otra información relacionada con el uso de la Plataforma. En la medida en que los Datos de Usuario incluyan datos personales, Triumph procesará dichos datos personales de acuerdo con la Política de Privacidad de Triumph y las leyes aplicables de protección de datos. Nada en esta Sección pretende otorgar a Triumph ninguna licencia o derecho de propiedad sobre los datos personales como tales, ni limitar los derechos legales que los usuarios puedan tener bajo las leyes aplicables de protección de datos. Reconoce y acepta que Triumph no se hace responsable de ningún Datos de Usuario, incluyendo su exactitud, integridad, puntualidad, validez, cumplimiento de derechos de autor, legalidad, decencia, calidad o cualquier otro aspecto de los mismos. Triumph no asume ni tendrá ninguna responsabilidad ni responsabilidad hacia usted ni hacia ninguna otra persona o usuario por el uso o mal uso que le dé a cualquier Dato de Usuario, salvo en la medida en que lo requiera la ley aplicable. 4.2 Responsabilidades sobre Datos de Usuario. Triumph no está obligada a hacer copias de seguridad de ningún Datos de Usuario y usted es el único responsable de crear copias de seguridad de sus Datos de Usuario, si así lo desea. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: esta Sección no limitará ningún derecho o remedio legal que pueda tener cuando la pérdida de Datos de Usuario sea causada directamente por el incumplimiento por parte de Triumph de su obligación de prestar la Plataforma conforme a este Acuerdo o a la ley aplicable. 4.3 Derecho a eliminar datos. Acepta que Triumph tiene derecho a eliminar cualquier contenido, incluidos los Datos de Usuario, de la Plataforma en cualquier momento cuando Triumph considere razonablemente necesario operar, proteger o proteger la Plataforma, hacer cumplir este Acuerdo, cumplir con la legislación aplicable, prevenir fraudes, trampas, abusos o abusos indebidos, proteger a otros usuarios o responder a solicitudes legales o regulatorias. Triumph también tiene derecho a negarse, mover o bloquear el acceso a cualquier material enviado en o a través de la Plataforma, y a establecer prácticas generales y límites relativos al uso de la Plataforma. La decisión de eliminar o no cualquier contenido de la Plataforma corresponderá a Triumph, que la adoptará de forma razonable y de conformidad con la ley aplicable. Triumph no tiene obligación, contractual o de otro tipo, de tomar o abstenerse de tomar ninguna acción. Bajo ninguna circunstancia Triumph será responsable por eliminar o no eliminar ningún contenido, salvo en la medida en que dicha responsabilidad no pueda ser excluida según la ley aplicable. En la medida en que cualquier contenido eliminado, restringido o bloqueado incluya datos personales, Triumph gestionará dichos datos personales conforme a su Política de Privacidad y a las leyes de protección de datos aplicables. Nada en esta sección limita las obligaciones de Triumph ni los derechos legales de los usuarios bajo las leyes aplicables de protección de datos, incluyendo cualquier obligación aplicable de retención, eliminación, restricción, bloqueo o preservación. 4.4 Licencia. Por la presente concede, y declara y garantiza que tiene derecho a conceder a Triumph una licencia no exclusiva, libre de regalías, totalmente pagada, mundial, transferible y sublicenciable para usar, reproducir, distribuir, mostrar y ejecutar públicamente, modificar, adaptar, preparar obras derivadas, incorporar en otras obras y, de otro modo, explotar cualquier Contenido de Usuario, únicamente en la medida necesaria para operar, proporcionar, mantener, proteger, mejorar y poner a disposición la Plataforma y sus funcionalidades, incluyendo clasificaciones, rankings, resultados de partidos y funciones públicas o semipúblicas similares, y para cualquier otro propósito específico identificado en relación con la recopilación de dicho Contenido de Usuario. Para evitar dudas, en la medida en que cualquier Contenido de Usuario, Datos de Usuario u otra información relacionada con usted constituya datos personales, Triumph procesará dichos datos personales conforme a la Política de Privacidad de Triumph y las leyes de protección de datos aplicables. Más concretamente, se pueden crear conjuntos de datos agregados y/o anónimos utilizados para mejorar la Plataforma, incluyendo el uso de dichos datos para el desarrollo de algoritmos, aprendizaje automático y la creación y desarrollo de otras funcionalidades, siempre que dichos datos no le identifiquen ni puedan utilizarse razonablemente para identificarle. Para evitar dudas, se pueden conservar y utilizar datos agregados o anonimizados después de que deje de usar la Plataforma. Cualquier dato seudonimizado, desidentificado o sometido a un proceso similar que pueda ser atribuido a usted, directa o indirectamente, seguirá siendo tratado como datos personales y tratado conforme a la Política de Privacidad y las leyes de protección de datos aplicables. La licencia concedida en virtud de esta Sección continuará solo durante el tiempo razonablemente necesario para los fines descritos anteriormente, salvo que la ley aplicable requiera o permita un periodo más largo, cuando el Contenido de Usuario relevante haya sido incorporado a datos agregados o anonimizados, o cuando se conserven copias de seguridad residuales en el curso normal de la actividad sujeta a los procedimientos de retención y eliminación de Triumph. Acepta renunciar irrevocablemente (y hacer que se renuncie) a cualquier reclamación o afirmación de derechos morales o atribución respecto a su Contenido de Usuario, pero solo en la medida necesaria para que Triumph pueda operar, proporcionar y poner a disposición la Plataforma y sus características relevantes. Esta exención no limita ningún derecho legal de protección de datos que pueda tener según la ley aplicable. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: nada en esta Sección le obliga a renunciar a ningún derecho moral que sea irrenunciable según la ley aplicable, y cualquier renuncia o compromiso de no ejercer dichos derechos morales se aplica solo en la medida permitida por la ley aplicable y en la medida estrictamente necesaria para que Triumph pueda operar, proporcionar y poner a disposición la Plataforma y sus funcionalidades correspondientes. 4.5 Comentarios y sugerencias. Si proporciona a Triumph algún comentario o sugerencia sobre la Plataforma ("Comentarios"), por la presente cede a Triumph todos los derechos (incluidos todos los derechos de propiedad intelectual) sobre los Comentarios y acepta que Triumph tendrá el derecho de utilizar dichos Comentarios e información relacionada de la manera que considere apropiada. Triumph tratará cualquier Comentario que usted le facilite como información no confidencial y no sujeta a derechos de propiedad exclusivos. Usted acepta no remitir a Triumph ningún Comentario que considere confidencial o protegido por derechos de propiedad exclusiva. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: en la medida en que cualquier Comentario constituya una obra protegida por derechos de autor, los derechos de cesión y uso de esta Sección solo se aplicarán en la medida permitida por la ley aplicable y no le obligarán a renunciar a ningún derecho moral no renunciable. 4.6 Otros usuarios. Cada usuario de la Plataforma es el único responsable de todos los Datos de Usuario de dicho usuario. Reconoce y acepta que no somos responsables de ningún Datos de Usuario y no garantizamos la exactitud, la moneda, la idoneidad o la calidad de ningún Datos de Usuario, ni asumimos ninguna responsabilidad por ningún Datos de Usuario. La Plataforma ofrece características y funcionalidades que le permiten interactuar con uno o varios usuarios. Acepta que, independientemente de si el personal de Triumph está presente o no y de si el personal de Triumph interviene o no, Triumph no tiene obligación de restringir ni prohibir su interacción con otros usuarios, y Triumph no se hará responsable de ninguna pérdida o daño sufrido como resultado de sus interacciones con otros usuarios. Si hay una disputa entre usted y cualquier otro usuario, no estamos obligados a intervenir. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: nada en esta Sección limitará los derechos o remedios legales que pueda tener cuando la pérdida o daño sea causado directamente por el incumplimiento por parte de Triumph de su obligación de prestar la Plataforma conforme a este Acuerdo o a la ley aplicable. 4.7 Compartición de información de usuario. La Plataforma puede proporcionar información procedente de o sobre usuarios que utilizan la Plataforma. Actualmente, la Plataforma permite que otros usuarios vean el perfil de un usuario, su ubicación general, la imagen de perfil cargada por el usuario y las puntuaciones del usuario en partidas con otros usuarios cuando ello sea necesario para el funcionamiento de las funcionalidades de la Plataforma, incluidos perfiles, tablas de clasificación, rankings, resultados de partidas, participación en torneos, resultados de premios, funcionalidades sociales u otras funcionalidades públicas o semipúblicas. Triumph realiza los esfuerzos comercialmente razonables para indicar claramente cuándo un usuario está utilizando una funcionalidad que permite compartir información con otros usuarios. Triumph adoptará medidas razonables para garantizar que dicho intercambio se limite a lo necesario para la funcionalidad correspondiente y se describa en la Política de Privacidad. Triumph no verifica ni puede verificar toda la información proporcionada por los usuarios. Triumph no controla, ni realiza manifestación o garantía alguna respecto de, la identidad, el carácter o el comportamiento de ningún usuario, y Triumph rechaza, y usted libera a Triumph de, toda responsabilidad relacionada con ello, excepto en la medida en que dicha responsabilidad no pueda excluirse conforme a la legislación aplicable. Los usuarios deberán actuar con cautela y criterio al interactuar con otros usuarios, tanto en interacciones en línea como fuera de línea, al igual que cuando interactúan con cualquier otra persona que el usuario no conoce. En determinadas circunstancias, cuando un usuario esté ubicado en una jurisdicción específica, podrá tener derecho a comunicar la información de otros participantes conforme a la legislación aplicable. En la medida en que dicha comunicación sea exigida por la legislación aplicable, Triumph comunicará únicamente la información legalmente requerida y lo hará de conformidad con la legislación aplicable en materia de protección de datos. Triumph no realiza manifestación ni garantía alguna en cuanto a la exactitud de la información proporcionada por los usuarios. Los usuarios reconocen y aceptan la comunicación de dicha información cuando sea exigida por la legislación aplicable y renuncian a cualquier reclamación contra Triumph por el uso indebido o la comunicación de dicha información por parte de un usuario a quien dicha información deba ser comunicada. Nada de lo dispuesto en esta Sección limita los derechos legales que los usuarios puedan tener en virtud de la legislación aplicable en materia de protección de datos. Si usted es un consumidor con residencia habitual en España, se aplican las siguientes garantías adicionales: la renuncia a reclamaciones prevista en esta Sección no se aplicará en la medida en que cualquier uso indebido o comunicación ilegal sea causado directamente por el incumplimiento de este Acuerdo o de la ley aplicable por parte de Triumph. 4.8 Emparejamiento basado en habilidades y torneos. Los resultados de las partidas nunca están predeterminados y Triumph no utiliza bots en ningún torneo multijugador, y Triumph intenta detectar y banear a cualquier usuario que intente hacer trampas para asegurarse de que siempre esté jugando contra personas reales en cualquier torneo multijugador. Triumph toma medidas diseñadas para detectar y restringir a los usuarios que intentan hacer trampas, manipular resultados o hacer un uso indebido de la Plataforma, con el fin de preservar la integridad de los Torneos y garantizar que, en los torneos multijugador, los usuarios jueguen contra personas reales. Como se describe más detalladamente en la Política de Privacidad, Triumph puede recopilar y procesar datos de puntuación, datos de juego, indicadores de habilidad, datos de cuenta, datos técnicos e información relacionada sobre el uso para crear perfiles de puntuación y habilidad con fines que incluyen: (i) emparejar jugadores en torneos basándose en sus perfiles de habilidad o datos de puntuación; (ii) crear premios personalizados en partidas para un solo jugador; (iii) utilizar emparejamiento basado en habilidades ("SBMM") para emparejar jugadores; y (iv) para fines anti-trampas. Los perfiles de puntuación y de habilidad y los datos de uso relacionados se utilizan únicamente para los fines descritos en esta Sección y en la Política de Privacidad, y no se utilizan para evaluar a ningún usuario a efectos de una exclusión conforme a la Sección 2.8, ni para iniciar ninguna exclusión conforme a dicha Sección. La aplicación de los algoritmos SBMM de Triumph puede emparejar a usuarios dentro de un rango determinado de usuarios con habilidades similares, por ejemplo, dentro del 30%. En los juegos para un solo jugador, la puntuación o los perfiles de habilidad pueden usarse para crear calendarios de premios personalizados, incluyendo la puntuación requerida para los premios o el "bote". Los umbrales de puntuación personalizados o los calendarios de premios personalizados basados en la puntuación o perfil de habilidad del usuario solo se aplican en partidas para un jugador y no en partidas multijugador, 1 contra 1, torneo u otros formatos competitivos. En los formatos competitivos, todos los participantes reciben puntuación y clasificación según la misma puntuación bruta, y gana el que tenga la puntuación más alta. Es posible que determinados tipos de Torneos y formatos de premios no estén accesibles para un jugador hasta que dicho jugador haya jugado un determinado número de partidas, tales como partidas de práctica, con el fin de desarrollar plenamente una puntuación o perfil de habilidad. Triumph podrá modificar periódicamente los parámetros utilizados para crear ofertas de premios para un solo jugador o los parámetros de SBMM, y Triumph proporcionará un preaviso razonable de cualquier Cambio Material antes de que entre en vigor, incluidos los cambios que puedan aumentar la diferencia de habilidad entre jugadores o que puedan tener en cuenta el valor del torneo en el que participe un jugador. Para mayor claridad, los ajustes prospectivos rutinarios de las ofertas de premios para un solo jugador o de los parámetros de SBMM que no afecten materialmente a los derechos u obligaciones de los usuarios, al valor económico o funcional del servicio o a cualquier Torneo ya pagado o en curso no constituirán un Cambio Material. Todo tratamiento de datos personales de este tipo se llevará a cabo de conformidad con la Política de Privacidad y la legislación aplicable en materia de protección de datos, incluido el RGPD y la LOPDGDD. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: dentro de cualquier formato multijugador, 1 contra 1, Torneo u otro formato competitivo, todos los participantes en una misma partida o competición estarán sujetos a las mismas reglas de juego, puntuación y clasificación, y el resultado se determinará únicamente por las puntuaciones brutas y la habilidad de los jugadores. Los jugadores de una misma partida o competición podrán participar en diferentes niveles de buy-in o apuesta, incluso mediante emparejamientos entre distintas apuestas, y el calendario de pagos, la tabla de premios, las comisiones o rake aplicables podrán variar según el jugador. Estos son términos económicos o comerciales, no condiciones de juego, puntuación o clasificación, y no introducen un elemento de azar en la competición. El calendario de pagos, la tabla de premios, las comisiones, el rake, el nivel de buy-in o apuesta y cualquier parámetro de SBMM que afecte materialmente al Torneo aplicables se comunicarán claramente a cada usuario antes de su participación y no se modificarán con carácter retroactivo una vez que el usuario haya accedido al Torneo y haya pagado por él. Cuando Triumph utilice sistemas automatizados o elaboración de perfiles de una manera que produzca efectos jurídicos respecto de un usuario o le afecte significativamente de forma similar, el usuario tendrá los derechos establecidos en la Política de Privacidad y en la legislación aplicable en materia de protección de datos, incluido, cuando corresponda, el derecho a solicitar intervención humana, expresar su punto de vista e impugnar la decisión. Triumph no realiza manifestación alguna respecto de su uso o de la eficacia del SBMM. A pesar del SBMM de la Compañía, en cualquier partida entre jugadores es improbable que todos los jugadores tengan el mismo nivel. Usted reconoce y acepta que podrá ser emparejado con un jugador de mayor o menor habilidad en cualquier torneo. Si usted es un consumidor con residencia habitual en España, dicho emparejamiento no afectará al requisito de que todos los participantes en una misma partida o competición estén sujetos a las mismas reglas de juego, puntuación y clasificación. 5\. JUEGOS Y TORNEOS. 5.1 Juegos y Tipos de Torneo. Tal y como se utiliza en el Acuerdo, un “Juego” es una aplicación, sitio web u otro servicio u oferta en línea en el que un usuario juega, utilizando la habilidad del usuario, para alcanzar una determinada puntuación. Un “Torneo” es un formato competitivo para que los usuarios jueguen a un Juego que permite el pago de cuotas de inscripción para participar en una competición genuina de habilidad, con premios otorgados en función de la participación de los usuarios y del resultado obtenido en el Juego. Los Juegos pueden jugarse en modos de práctica que no impliquen el pago de cuotas de inscripción con dinero real (como ocurre en un Torneo), y los Juegos pueden incluir un tutorial sobre la mecánica del juego. Usted acepta que revisará el tutorial y utilizará el modo de práctica antes de participar en cualquier Torneo con dinero real. Dentro de la Plataforma, los tipos de Torneo incluyen, sin limitación, “1v1”, donde los usuarios compiten entre sí, y “Modo Blitz”, donde un usuario acumula ganancias en función de los puntos obtenidos durante el Juego, así como formatos multijugador en los que los usuarios pueden jugar simultáneamente contra otros jugadores. Los parámetros y reglas (“Reglas”) de cada Juego y Torneo se explican con mayor detalle dentro de la Plataforma, y al jugar a cualquier Juego o participar en cualquier Torneo usted acepta expresamente las Reglas asociadas al mismo. Triumph podrá modificar, añadir y eliminar Reglas y/o tipos de Torneo periódicamente, siempre que Triumph realice esfuerzos comercialmente razonables para proporcionarle un preaviso razonable de cualquier Cambio Material. Si usted es un consumidor con residencia habitual en España, los cambios en las Reglas o en los tipos de Torneo no se aplicarán con carácter retroactivo a los Torneos en los que ya se haya inscrito y por los que ya haya pagado en el momento de la notificación. 5.2 Comisiones de torneo y otras. 5.2.1 Comisiones de torneo Triumph cobra comisiones de inscripción por la participación en Torneos de la siguiente manera: (a) En el Modo Blitz (un solo jugador), dichas comisiones corresponden al importe de cada inscripción tal y como se indica en su pantalla de selección; (b) En los Torneos 1v1, la comisión de inscripción es el coste de participar en el torneo tal y como se indica en su pantalla de selección. Tenga en cuenta que la moneda aplicable se mostrará antes de que participe en el Torneo y podrá variar en función de su ubicación (por ejemplo, USD, EUR, GBP); (c) En los Torneos multijugador, la comisión de inscripción es el coste de participar en el torneo tal y como se indica en su pantalla de selección; en dichos Torneos, el número total de participantes se identificará en la pantalla de selección del torneo y se identificarán los premios correspondientes a cada puesto del torneo, o bien se identificarán el número máximo y mínimo de participantes y los premios asociados a dicho máximo y mínimo (correspondiendo cualquier número intermedio a un premio basado en la misma proporción que el máximo y el mínimo); (d) En el modo desafío, el número de participantes es ilimitado y cualquier persona que pague la comisión de inscripción podrá participar durante el período en que el modo desafío esté activo, lo cual se identificará en la pantalla del Torneo. En el momento de la inscripción, la tabla de clasificación identificará a los líderes en ese momento, su posición en el Torneo y el premio correspondiente a cada posición que se otorgará en el momento en que usted participe en dicho Torneo; En cada caso, el importe de la comisión de inscripción, el premio potencial disponible y el requisito que debe cumplirse para recibir dicho premio le serán proporcionados antes de que pueda participar en dicho Torneo. Usted acepta que revisará todas las distribuciones de premios antes de realizar una selección y que no realizará ninguna selección si no comprende el efecto que dicha selección tendrá; 5.2.2 Otras comisiones Triumph impone una comisión por la retirada instantánea a una cuenta bancaria o método de pago elegible. El importe de esta comisión (y cualquier tipo de cambio aplicable o comisión de procesamiento de terceros) se le comunicará claramente antes de que confirme la retirada, y cualquier modificación de la comisión se aplicará únicamente a retiradas futuras. Triumph podrá modificar esta comisión periódicamente cuando tenga una razón válida para ello (por ejemplo, cambios en los costes de terceros, requisitos de prevención del fraude o de cumplimiento normativo), pero no modificará la comisión después de que usted haya iniciado una retirada. Las retiradas podrán realizarse a una cuenta bancaria utilizando ACH (o un método estándar equivalente de transferencia bancaria, cuando esté disponible en su ubicación) sin comisión alguna; Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: las retiradas realizadas para retirar fondos no utilizados tras una terminación iniciada por Triumph o tras su no aceptación de un Cambio Material no estarán sujetas a una comisión por retirada instantánea, y Triumph reembolsará cualquier fondo no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. 5.3 Participación en Torneos. Un usuario podrá participar en un Torneo accediendo al Torneo dentro de la Plataforma. Por cada Torneo en el que un usuario participe, la inscripción del usuario indica que este reconoce y acepta expresamente: (a) pagar la cuota de inscripción especificada y no reembolsable antes del inicio de la partida; (b) que es responsabilidad del usuario comprender y cumplir las reglas del Juego y del Torneo; (c) aceptar el resultado del Juego, que en todos los casos será determinado definitivamente por Triumph, a su sola discreción, en función de las puntuaciones de los usuarios y de acuerdo con el proceso previsto a continuación, a su discreción; (d) que Triumph cobrará una comisión en cada Torneo; (e) que Triumph se reserva el derecho a percibir una comisión porcentual variable de los fondos de premios de los Torneos; (f) que el Usuario comprende la mecánica del juego, ha leído cualquier tutorial disponible y ha jugado en el modo de práctica. El usuario reconoce que, en los juegos en los que los mapas o la mecánica del juego se modifican, los mapas del Modo Blitz rotan entre diez versiones, una de las cuales se modifica cada hora. Antes de participar en un torneo del Modo Blitz, el Usuario acepta que jugará cada versión hasta comprender plenamente el mapa y la dinámica del juego en el modo de práctica antes de participar en un Torneo de pago; Si usted es un consumidor con residencia habitual en España, todos los participantes en el mismo Torneo jugarán en el mismo mapa o versión idénticos y con parámetros de juego idénticos. El mapa, la versión y los parámetros aplicables se fijarán antes de la inscripción o del pago y no cambiarán durante dicho Torneo. Cualquier rotación o versionado programados solo se aplicarán a Torneos futuros en los que todavía no se haya participado ni se haya efectuado el pago. (g) que las gemas u otros artículos digitales que no estén denominados en una moneda de curso legal y que se emitan durante la partida o con ocasión de cualquier tipo de Torneo (“Bienes Digitales”) no tienen valor monetario y podrán ser eliminados de una cuenta en cualquier momento, y que Triumph podrá, a su sola discreción, modificar, ofrecer o eliminar cualquier Torneo que utilice Bienes Digitales, podrá eliminar dichos Bienes Digitales o podrá poner fin a la oferta de dichos Bienes Digitales en cualquier momento y por cualquier motivo, tal y como se establece con mayor detalle en la Sección 6.5.2 del presente Acuerdo. 5.4 Resultado del Torneo. Una vez que un Torneo haya alcanzado un estado final, el resultado será el siguiente: (a) un usuario gana un Torneo si la puntuación del usuario le otorga una posición ganadora en el orden de clasificación de premios especificado para el Torneo (es decir, la distribución de pago de premios); (b) un usuario pierde un Torneo si la puntuación del usuario no le otorga una posición dentro de la distribución de pago de premios especificada; y (c) un usuario empata en un Torneo si la puntuación del usuario coincide con la de al menos otro usuario en la misma posición dentro de la distribución de pago de premios especificada. 5.5 Pago de premios del torneo. Al finalizar un Torneo: (a) Triumph abonará en la(s) cuenta(s) del(los) ganador(es) los importes correspondientes de conformidad con la distribución de pago de premios; (b) en caso de empate, Triumph dividirá el premio especificado a partes iguales entre todos los usuarios que hayan empatado en dicha posición de la distribución de pago de premios. 5.6 Términos adicionales del torneo. (a) El emparejamiento de jugadores con un nivel de habilidad similar, según determine Triumph, a su sola discreción, podrá utilizarse en cualquier Torneo. (b) Con respecto a los Torneos del Modo Blitz, los premios de los jugadores aumentan a medida que aumentan las puntuaciones. La distribución de pago de premios se especifica en una “Pantalla Blitz”, que asigna diferentes ganancias a diferentes puntuaciones obtenidas para cada juego individual. Un Torneo del Modo Blitz puede ofrecer opciones de juegos con diferentes comisiones de inscripción. La Pantalla Blitz y los parámetros de la comisión de inscripción y de los premios indicados en la Pantalla Blitz serán vinculantes una vez que un jugador decida participar en el Torneo. Los Torneos del Modo Blitz pueden requerir o no comisiones. 5.7 Rachas. Usted podrá participar en un tipo de torneo en el que el premio se basa en alcanzar objetivos de puntuación en uno o varios juegos consecutivos (denominados “Rachas”). Los parámetros del juego para cada partida podrán variar entre distintas versiones del juego. Para cualquier Racha determinada, los parámetros del juego aplicables no cambiarán durante dicha Racha. Usted reconoce que ha tenido la oportunidad de practicar exhaustivamente cada variación de un juego de forma gratuita, que ha aceptado hacerlo según lo exigido en estos Términos y que comprende cualquier riesgo asociado al cumplimiento de las puntuaciones requeridas en cada versión de dicho juego; Si usted es un consumidor con residencia habitual en España, todos los participantes en la misma Racha jugarán en la misma versión y con parámetros idénticos para dicha Racha. La versión y los parámetros aplicables se fijarán antes de la inscripción o del pago y no cambiarán durante dicha Racha. Cualquier rotación o versionado programados se aplicarán únicamente a futuras Rachas en las que todavía no se haya participado ni se haya efectuado el pago. Cuando una Racha implique la asignación de oponentes, Triumph garantizará que los parámetros de asignación estén controlados de modo que la probabilidad de completar la Racha no se vea afectada materialmente para jugadores con una habilidad comparable. 6\. COMISIONES, FONDOS Y RETIRADAS 6.1 Comisiones. Utilizaremos esfuerzos comercialmente razonables para mostrar y explicar todas las comisiones aplicables relacionadas con el uso de la Plataforma, incluidas todas las comisiones aplicables de Juegos y Torneos. Las comisiones podrán presentarse como un coste de participación y un pago total de premios publicado para un determinado Torneo; en esos casos, la comisión de la plataforma será igual a la diferencia entre el total de las cuotas de inscripción recaudadas de los participantes y el pago total de premios publicado para dicho Torneo, tal y como se le comunique antes de que participe, y ni la comisión ni el pago total de premios publicado se reducirán después de su participación. Además de cualquier comisión cobrada por Triumph por el uso de la Plataforma, también podrán cobrársele importes por el uso de Servicios de Terceros. Triumph podrá modificar periódicamente sus comisiones y su política de pagos cuando tenga una razón válida para ello (por ejemplo, cambios en los costes operativos, costes de terceros, condiciones del mercado, requisitos de prevención del fraude o de cumplimiento normativo, o cambios en la legislación aplicable). Triumph proporcionará un preaviso razonable de cualquier Cambio Material relativo a las comisiones antes de que entre en vigor. Las modificaciones de las comisiones no se aplicarán con carácter retroactivo a los Torneos en los que ya se haya participado y por los que ya se haya pagado en el momento de la notificación. Tal y como se ha indicado anteriormente, contratamos a uno o más terceros para facilitar el procesamiento de comisiones y pagos. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: (a) cuando usted no acepte un Cambio Material relativo a las comisiones notificado de conformidad con esta Sección, podrá resolver el presente Acuerdo y dejar de utilizar la Plataforma sin penalización dentro del plazo de preaviso aplicable; y (b) tras dicha resolución, Triumph reembolsará cualquier fondo no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. 6.2 Añadir fondos a la Cuenta de Triumph. Los fondos añadidos a su Cuenta de Triumph no son reembolsables y únicamente podrán utilizarse para inscripciones en Torneos. Usted podrá añadir fondos a su Cuenta de Triumph una vez que (i) Triumph haya verificado que usted se encuentra en una Ubicación Permitida; y (ii) usted haya indicado su aceptación del presente Acuerdo, incluida nuestra Política de Privacidad. Todos los fondos añadidos a una Cuenta de Triumph únicamente podrán utilizarse para la participación en Torneos, no son transferibles y no serán reembolsados por Triumph, salvo cuando así lo exija la legislación aplicable u otras obligaciones legales. Si usted es un consumidor residente en el Espacio Económico Europeo o en el Reino Unido, podrá solicitar la retirada del saldo en efectivo de su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) en cualquier momento, sujeto a (i) la finalización de nuestras comprobaciones de identidad y prevención del fraude descritas a continuación en la Cláusula 6.3(a), y (ii) cualesquiera restricciones legales o regulatorias (incluidos los requisitos en materia de prevención del blanqueo de capitales y sanciones); Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: (a) cuando Triumph proporcione un preaviso razonable de un Cambio Material, suspensión, interrupción o modificación de estos Términos conforme a las Secciones 3.3, 6.1, 6.5.2 o 16.3 y usted no acepte el cambio, podrá resolver el presente Acuerdo y dejar de utilizar la Plataforma sin penalización; y (b) tras dicha resolución, Triumph reembolsará cualquier fondo no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. Para evitar cualquier duda, esta Sección no afecta a: (i) las garantías de no retroactividad para los Torneos de pago previstas en otras partes del presente Acuerdo; ni (ii) el mecanismo de compensación para los In-Platform Items previsto en la Sección 6.5.2. Los fondos solo podrán retirarse de su Cuenta de Triumph de conformidad con el presente Acuerdo. Los únicos fondos disponibles para retirada son aquellos que usted haya recibido como premio y no cualesquiera importes añadidos a una cuenta procedentes de otras fuentes; Usted deberá depositar fondos desde una cuenta o tarjeta de su titularidad o que haya sido emitida a su nombre y acepta que no depositará fondos utilizando la cuenta ni la tarjeta de crédito o débito de ninguna otra persona. Los Torneos pueden ser ilegales en la jurisdicción en la que usted se encuentre; en tal caso, usted no está autorizado a utilizar su tarjeta de pago para completar una transacción; Cuando usted gane un premio, dicho premio estará determinado en dólares estadounidenses y será abonado en su cuenta de Triumph; dentro de Triumph, dichos fondos únicamente podrán utilizarse para inscripciones en torneos y para ningún otro fin. Usted podrá solicitar una retirada y dicha solicitud será tramitada tal y como se describe a continuación; 6.3 Retirada de fondos. Los siguientes términos se aplican a todas las solicitudes de retirada efectuadas desde su Cuenta de Triumph: (a) Usted no podrá retirar fondos de su Cuenta de Triumph a menos que y hasta que hayamos completado una verificación de identificación y origen de los fondos (“KYC”) respecto de su condición de usuario. La correcta finalización de una verificación KYC será determinada por Triumph actuando de manera razonable y de conformidad con la legislación aplicable, el presente Acuerdo y la Política de Privacidad. Como parte de este proceso, podrá exigírsele que proporcione determinada información necesaria para verificar su identidad, edad, elegibilidad, ubicación, datos de pago y derecho a retirar fondos, incluyendo, cuando corresponda: (i) cargar una imagen de un documento oficial de identificación con fotografía emitido por una autoridad gubernamental; (ii) realizar una selfi en vídeo en tiempo real o una imagen de verificación similar con el fin de cotejarle con su documento de identificación con fotografía y prevenir el fraude; y (iii) permitir la recopilación de datos de ubicación estrictamente necesarios para verificar su jurisdicción, elegibilidad, solicitud de retirada, riesgo de fraude o cumplimiento de los requisitos legales aplicables. Parte de la información proporcionada, incluidas imágenes y escaneos faciales, podrá constituir “datos biométricos” o “categorías especiales de datos personales” conforme a la legislación aplicable en materia de protección de datos cuando sea tratada mediante medios técnicos específicos con la finalidad de identificarle o autenticarle de forma única. Al utilizar la Plataforma con fines de retirada, usted reconoce específicamente que Triumph podrá recopilar y tratar dicha información con la finalidad de verificar su identidad, edad, elegibilidad y solicitud de retirada, prevenir el fraude, cumplir con obligaciones legales y regulatorias, proteger a los usuarios y mantener la seguridad e integridad de la Plataforma, en cada caso tal y como se describe en la Política de Privacidad y sujeto a la legislación aplicable en materia de protección de datos. Cuando estemos sujetos a legislación en materia de protección de datos, como el RGPD o el UK GDPR, únicamente trataremos dichos datos cuando lo permitan dichas normativas, incluyendo cuando exista una base jurídica adecuada conforme al artículo 6 del RGPD y, cuando se traten datos biométricos u otras categorías especiales de datos personales, una condición válida conforme al artículo 9 del RGPD, como el consentimiento explícito cuando sea necesario u otra base jurídica aplicable. Cuando sea necesario el consentimiento explícito para el tratamiento de datos biométricos u otras categorías especiales de datos personales, Triumph lo solicitará por separado, de manera clara y específica. Negarse a otorgar dicho consentimiento o retirarlo podrá afectar a su capacidad para completar el proceso de verificación o retirada correspondiente cuando no exista un método alternativo de verificación adecuado o cuando el tratamiento sea legalmente exigible. Cuando la verificación KYC, las comprobaciones de fraude o las decisiones sobre retiradas impliquen un tratamiento automatizado que produzca efectos jurídicos respecto de usted o le afecte significativamente de manera similar, usted tendrá los derechos establecidos en la Política de Privacidad y en la legislación aplicable en materia de protección de datos, incluido, cuando corresponda, el derecho a solicitar intervención humana, expresar su punto de vista e impugnar la decisión. Sus derechos en relación con dichos datos, incluidos los derechos de acceso, supresión y limitación del tratamiento, se describen en nuestra Política de Privacidad. Nada de lo dispuesto en esta sección limita los derechos legales que usted pueda tener en virtud de la legislación aplicable en materia de protección de datos. (b) Usted no deberá estar excluido de la plataforma y no deberá haber infringido ninguno de los términos del presente Acuerdo; Usted no tendrá derecho a reclamar ningún saldo de cuenta sin descargar y utilizar la App de Triumph de conformidad con el presente Acuerdo; (c) Usted únicamente podrá retirar fondos que haya utilizado para participar en un Torneo o que haya ganado en un Torneo. Por ejemplo, si usted aporta 10 USD a su Cuenta de Triumph, participa en un Torneo por 5 USD y gana 5 USD y recibe la devolución de su cuota inicial de inscripción de 5 USD, únicamente podrá retirar 10 USD (los 5 USD utilizados para participar y los 5 USD ganados); los 5 USD que no hayan sido utilizados para participar en un Torneo ni ganados en un Torneo no podrán retirarse hasta que hayan sido utilizados para participar en un Torneo. (d) Salvo aprobación de Triumph, usted no podrá retirar más de 250 USD en fondos aptos para retirada durante cualquier período único de siete (7) días consecutivos. (e) La solución automatizada de retirada predeterminada de la Plataforma exige que cada usuario reciba el pago en la tarjeta de débito del usuario o en su cuenta bancaria. Si usted no dispone de una cuenta bancaria o tarjeta de débito, podrá llamarnos al número de atención al usuario publicado a través de la Plataforma e intentaremos facilitar un pago manual, caso por caso y a nuestra discreción; (f) Todas las operaciones de retirada deberán ser de al menos 5 USD o superiores, y se tramitarán dentro de las dos semanas siguientes a la solicitud. (g) Si usted retira más de 600 USD en cualquier año natural, Triumph podrá exigirle que proporcione determinada información fiscal mediante la cumplimentación de formularios antes de dicha retirada. (h) Usted es el único responsable de declarar y pagar cualesquiera impuestos aplicables sobre cualquier premio, haya sido retirado o no de su Cuenta de Triumph. (i) Todas las retiradas son definitivas y no pueden ser revertidas por Triumph. USTED ASUME LA TOTALIDAD DEL RIESGO DE INTRODUCIR CORRECTAMENTE LA CUENTA BANCARIA, TARJETA DE DÉBITO U OTRA INFORMACIÓN DE CUENTA NECESARIA PARA UNA RETIRADA; TRIUMPH NO ASUMIRÁ NINGUNA RESPONSABILIDAD POR LA INTRODUCCIÓN POR SU PARTE DE INFORMACIÓN INCORRECTA DE TARJETA DE DÉBITO. (j) Usted únicamente podrá vincular un tipo de cuenta a su cuenta a efectos de retiradas; por ejemplo, únicamente podrá vincular una sola cuenta bancaria, tarjeta de débito o cuenta de PayPal y efectuar retiradas a través de ella. El uso de múltiples cuentas constituye causa de terminación de su cuenta; Una vez que, tras una revisión, una solicitud de retirada cumpla los requisitos anteriores, Triumph aprobará la conversión del importe máximo de efectivo no promocional contenido en su cuenta en un equivalente retirable y tramitará la transferencia de dicho importe de conformidad con sus instrucciones; Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: cuando corresponda un reembolso o pago de fondos no utilizados conforme a estos Términos (incluidos los reembolsos tras una terminación iniciada por Triumph conforme a la Sección 12 o tras su no aceptación de un Cambio Material conforme a las Secciones 3.3 o 16.3), Triumph tramitará el reembolso utilizando un método sin comisiones, no cobrará ninguna comisión por retirada instantánea respecto de dicha operación y reembolsará cualquier fondo no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. 6.4 Política de reembolsos. 6.4.1 Transacciones de torneos en plataforma Todas las inscripciones en Torneos son definitivas y vinculantes. Triumph únicamente reembolsará las inscripciones en Torneos en caso de error por parte de Triumph o de su software, en caso de que no se produzca ninguna partida durante un período de tiempo significativo, o si se descubre que ha existido trampa, o si la legislación aplicable u otras obligaciones legales exigen efectuar un reembolso, según determine Triumph a su sola discreción; Triumph podrá revisar y modificar las comisiones cobradas y los pagos efectuados en cualquier transacción, y reembolsar dichos importes a su sola discreción, sobre la base de cualquier reclamación o comunicación de circunstancias especiales relativas a una transacción; 6.4.2 Reembolsos de créditos de juegos de prepago Salvo que la ley u otras obligaciones legales exijan lo contrario, Triumph únicamente reembolsará las transacciones en las que usted adquiera créditos de juego de prepago en las siguientes circunstancias: (a) Si el usuario aporta pruebas de que la transacción fue fraudulenta; (b) Si la transacción fue consecuencia de un error, por ejemplo, en el caso de una transacción duplicada, pero únicamente en la medida en que los créditos de juego de prepago relacionados con dichas transacciones adicionales no hayan sido utilizados; (c) A la sola discreción de Triumph, si el usuario ya no puede acceder a Ubicaciones Permitidas. Todas las solicitudes de reembolso deberán realizarse dentro de los treinta (30) días siguientes a la fecha de la transacción. Triumph revisará las solicitudes y proporcionará una respuesta dentro de los tres (3) días hábiles siguientes. Los únicos mecanismos disponibles para cualquier reembolso serán la adición de créditos de juego de prepago a su Cuenta de Triumph o una reversión o pago a través del medio de pago utilizado para iniciar dicha transacción objeto de controversia; Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: (a) las inscripciones en Torneos serán reembolsadas cuando el Torneo sea cancelado o no comience dentro del plazo publicado, cuando un error de Triumph o del software impida su participación o finalización, cuando las trampas, el fraude o la infracción de las reglas por parte de otros participantes afecten materialmente al resultado, cuando se produzca un error en el procesamiento del pago o exista un cargo duplicado, o cuando un cargo sea ilícito; las valoraciones se realizarán conforme a criterios objetivos y las referencias a la “sola discreción” de Triumph no impedirán un reembolso cuando se cumplan estas condiciones; (b) respecto de los créditos de juego de prepago adquiridos que se vean afectados por las circunstancias anteriores y permanezcan sin utilizar, usted tendrá derecho a una compensación proporcional en forma de créditos de reposición de valor equivalente o, a su elección cuando sea factible, a un reembolso monetario al método de pago original; (c) el plazo de 30 días para presentar solicitudes no perjudica ningún derecho o acción legal que usted pueda tener conforme a la legislación española aplicable en materia de consumo; y (d) Triumph tramitará los reembolsos utilizando un método sin comisiones (no se aplicará ninguna comisión por retirada instantánea) y reembolsará cualquier fondo no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. 6.5 Promociones. 6.5.1 Promo Cash, Bonus Cash y promociones Triumph podrá realizar ofertas promocionales con diferentes características y diferentes tarifas para los productos y servicios ofrecidos a través de la Plataforma. Estas ofertas promocionales, salvo que se le hagan directamente a usted, no tendrán incidencia alguna sobre su acceso y uso de la Plataforma. Todas las ofertas promocionales se liquidan en “Bonus Cash” o dinero promocional (“Promo Cash”), y todas las promociones de igualación de depósitos se liquidan exclusivamente en Promo Cash o Bonus Cash (y no en fondos retirables). Los Bonus Cash tendrán las siguientes características: (i) son únicamente para inscripciones de juego de prepago y solo podrá utilizarse para ello; (ii) no podrán retirarse ni transferirse; (iii) al efectuarse una retirada de cualquier fondo de la cuenta de un usuario, cualquier “Bonus Cash” no utilizado será confiscado. El Promo Cash tendrá las siguientes características: (i) podrá requerir una determinada cantidad y/o un tipo específico de actividad dentro de la aplicación para desbloquearse (por ejemplo, “deposite 10 USD y obtenga 10 USD de Promo Cash” o “juegue 10 USD, desbloquee 10 USD de Promo Cash”); (ii) únicamente podrá aplicarse a cuotas de inscripción en Torneos y para ningún otro fin; (iii) el Promo Cash se convertirá progresivamente en créditos de inscripción en torneos de prepago retirables según la tasa de conversión (“playthrough”) comunicada para la concesión correspondiente, a medida que se aplique a inscripciones en Torneos; (iv) cada concesión de Promo Cash podrá tener una fecha de vencimiento, que se mostrará en el rastreador de Promo Cash, tras la cual cualquier Promo Cash no convertido será confiscado; (v) no podrá retirarse ni transferirse; (vi) al efectuarse una retirada de cualquier fondo de la cuenta de un usuario, cualquier Promo Cash no convertido será confiscado; (vii) la conversión es unidireccional (es decir, los fondos retirables nunca vuelven a convertirse en Promo Cash), siempre que, si una inscripción en un Torneo es reembolsada o cancelada, cualquier Promo Cash aplicado a dicha inscripción volverá a abonarse como Promo Cash (sujeto a los términos originales de la concesión, incluida cualquier fecha de vencimiento) y cualquier importe convertido en créditos retirables en relación con dicha inscripción podrá revertirse; y (viii) el importe agregado de Promo Cash abonado, convertido o vuelto a abonar en virtud de cualquier concesión no excederá el importe de dicha concesión. Tal y como se establece a continuación, hasta que Bonus Cash o Promo Cash se utilice o se convierta en créditos de inscripción en torneos de prepago retirables, Triumph podrá poner fin a cualquier Bonus Cash o Promo Cash pendiente, incluidos los importes emitidos en virtud de una promoción de igualación de depósitos, sin previo aviso. Determinados Torneos u ofertas promocionales podrán otorgar premios total o parcialmente en Promo Cash en lugar de fondos retirables. Cuando un premio vaya a otorgarse en Promo Cash, ello se comunicará antes de que usted participe en el Torneo, y cualquier Promo Cash otorgado estará sujeto a esta Sección 6.5.1. Las características específicas de Promo Cash y los requisitos para convertir Promo Cash en créditos de inscripción en torneos de prepago se comunicarán en el momento en que estén disponibles en la aplicación antes de cualquier compra de créditos de juego de prepago, depósito u otra acción que genere una oferta de Promo Cash. Hasta que Bonus Cash o Promo Cash se utilice o se convierta en créditos de inscripción en torneos de prepago retirables, Triumph podrá poner fin a su programa de Bonus Cash o Promo Cash sin previo aviso; usted acepta específicamente que no tiene derecho al mantenimiento de dichas funcionalidades y que no existe ningún derecho de propiedad u otro derecho respecto de Promo Cash o Bonus Cash. Triumph también podrá, a su sola discreción, convertir Bonus Cash en Promo Cash previa notificación de dicho cambio a usted, que podrá realizarse en la aplicación mediante el uso de un rastreador de Promo Cash. En el supuesto de que se determine la existencia de un derecho legal sobre Promo Cash o Bonus Cash o que dicho derecho deba otorgarse conforme a la legislación aplicable, usted acepta que el valor de 1 USD de Promo Cash o de 1 USD de Bonus Cash es igual a 0,01 USD en créditos de inscripción en torneos de prepago retirables y que, al finalizar dichas funcionalidades, Triumph podrá abonar en su cuenta —cuando corresponda— el importe de créditos de inscripción en torneos de prepago retirables obtenido mediante dicha conversión. Todas las promociones, incluidas, sin limitación, cualesquiera promociones de igualación de depósitos, podrán ser modificadas, suspendidas o canceladas por Triumph en cualquier momento a su sola discreción. Esto incluye promociones de igualación de depósitos ofrecidas durante un periodo prolongado o que cubran múltiples depósitos. Tras su cancelación, Triumph respetará cualquier importe de igualación abonado respecto de depósitos completados antes de la fecha efectiva de cancelación, pero no se devengarán ni abonarán importes adicionales de igualación con posterioridad. Cualquier exclusión de un usuario de la Plataforma por motivos de salud y seguridad (ya sea iniciada por Triumph \[incluida conforme a la Sección 2.9] o por el propio usuario \[incluida cualquier suspensión o autoexclusión iniciada por el usuario]) se considerará una terminación de cada promoción activa en ese momento respecto de dicho usuario durante el período de exclusión, y no se devengará ni abonará ningún importe promocional durante dicho período. Cualquier Promo Cash o Bonus Cash emitido en relación con cualquier promoción permanecerá en todo momento sujeto a esta Sección 6.5.1, incluido el derecho de Triumph a poner fin al Promo Cash y Bonus Cash pendientes antes de su uso o conversión. TENGA EN CUENTA QUE EL PROMO CASH Y EL BONUS CASH SE MOSTRARÁN EN UN SALDO AGREGADO JUNTO CON EL TOTAL DE SUS CRÉDITOS DE INSCRIPCIÓN EN TORNEOS DE PREPAGO. PARA DETERMINAR EL IMPORTE DE BONUS CASH, USTED PODRÁ UTILIZAR LA FUNCIONALIDAD DE RETIRADA, DONDE LA DIFERENCIA ENTRE EL SALDO RETIRABLE Y EL SALDO TOTAL DE CRÉDITOS DE INSCRIPCIÓN EN TORNEOS DE PREPAGO CORRESPONDE AL IMPORTE ACTUAL DE BONUS CASH. EN EL CASO DEL PROMO CASH, USTED PODRÁ CONSULTAR EN CUALQUIER MOMENTO EL RASTREADOR DE PROMO CASH EN LA APLICACIÓN PARA VER LAS CONCESIONES DE PROMO CASH PENDIENTES ABONADAS EN SU CUENTA. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: cualquier oferta promocional puesta a su disposición comunicará claramente las condiciones materiales aplicables a la oferta antes de su participación, incluidos los requisitos de elegibilidad, el periodo de validez, las restricciones de uso o de play-through, las restricciones de retirada y cualquier circunstancia en la que el Bonus Cash pueda vencer o ser confiscado. 6.5.2 Gemas u otros créditos de juego Triumph podrá proporcionar “gemas” u otros artículos digitales (“In-Platform Items”) que podrán intercambiarse por participación en Torneos, incluidos Torneos sin premios en efectivo. Usted acepta que los In-Platform Items no tienen valor alguno y que Triumph podrá periódicamente, cuando tenga una razón válida para ello (por ejemplo, cambios en los requisitos operativos, dependencias de terceros, requisitos de prevención del fraude o de cumplimiento normativo, o cambios en la legislación aplicable), poner fin a los juegos que utilicen In-Platform Items, dejar de utilizar dichos In-Platform Items o eliminar y retirar los In-Platform Items, y proporcionará un preaviso razonable de cualquier Cambio Material antes de que entre en vigor. Con independencia de cualquier terminología utilizada en relación con la Plataforma, usted no es propietario de ninguno de los In-Platform Items ni adquiere ningún derecho sobre los mismos más allá de lo expresamente establecido en el presente documento; por el contrario, se le concede una licencia limitada, personal, revocable, intransferible y no sublicenciable para utilizar los In-Platform Items dentro de la Plataforma. Cualquier licencia limitada sobre los In-Platform Items es definitiva y no es reembolsable, canjeable ni transferible, salvo que se disponga expresamente lo contrario en el presente Acuerdo. LOS IN-PLATFORM ITEMS NO TIENEN VALOR ECONÓMICO NI MONETARIO. USTED NO PODRÁ COMPRAR, VENDER NI INTERCAMBIAR IN-PLATFORM ITEMS FUERA DEL SITIO WEB. Cualquier pretendida transferencia de In-Platform Items será nula. Hacerlo constituye una infracción de estos Términos de Uso y podrá dar lugar a la terminación de su Cuenta de Triumph y/o al ejercicio de acciones legales. Si usted infringe estos Términos de Uso o si, por cualquier otro motivo, su cuenta es terminada o deshabilitada, su licencia sobre los In-Platform Items quedará inmediatamente extinguida, sin compensación ni reembolso alguno a su favor, salvo que se disponga expresamente lo contrario en el presente Acuerdo. Los In-Platform Items ofrecidos quedarán a la discreción de Triumph y Triumph podrá modificar, reducir y/o incrementar la oferta de In-Platform Items, y ajustar periódicamente los métodos de obtención de In-Platform Items cuando tenga una razón válida para ello (por ejemplo, cambios en los requisitos operativos, dependencias de terceros, requisitos de prevención del fraude o de cumplimiento normativo, o cambios en la legislación aplicable). Triumph proporcionará un preaviso razonable de cualquier Cambio Material en la oferta de In-Platform Items antes de que entre en vigor. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: si los In-Platform Items que usted haya adquirido como contraprestación por la inscripción en un Torneo de pago son eliminados o sufren una depreciación material, usted tendrá derecho a una compensación proporcional. Dicha compensación podrá adoptar la forma de In-Platform Items sustitutivos de valor equivalente o de créditos de juego de prepago; cuando no exista una alternativa razonable disponible, usted tendrá derecho al reembolso del importe proporcional efectivamente pagado por el componente de pago en virtud del cual se concedió el artículo. Para evitar cualquier duda, esta excepción no se aplica a Bonus Cash ni a artículos promocionales otorgados gratuitamente. 6.6 Condiciones de Almacenamiento de Datos de Pago. La Plataforma de Triumph podrá proporcionar medios para almacenar información de pago, incluidos, entre otros, números de cuentas bancarias, números de tarjetas de crédito o débito, o credenciales de cuenta que vinculen una o más cuentas a su cuenta de la Plataforma de Triumph (los “Datos de Pago”). 6.6.1 Acuerdo para almacenar los datos de la cuenta. Al introducir manualmente y marcar la casilla que autoriza a Triumph a almacenar sus Datos de Pago, usted autoriza a Triumph a almacenar dichos Datos de Pago y certifica que es el titular de la cuenta asociada a los Datos de Pago y autoriza que dichas cuentas sean cargadas por Triumph previa aprobación por su parte, de conformidad con el presente Acuerdo, la Política de Privacidad, las condiciones aplicables del proveedor de pagos y la legislación aplicable. Todos los Datos de Pago almacenados se almacenarán localmente en su dispositivo móvil y serán accesibles a través de la App de Triumph, pudiendo ser eliminados de la App de Triumph por usted en cualquier momento. Triumph no almacenará sus Datos de Pago fuera de su dispositivo, pero podrá transmitirlos cuando sea necesario para completar cualquier transacción con la Plataforma de Triumph, salvo que se indique expresamente y esté permitido por la legislación aplicable y los requisitos de seguridad de los pagos. Triumph podrá recibir y tratar tokens de pago, identificadores de pago, confirmaciones de transacciones, información sobre devoluciones de cargos y otra información limitada relacionada con pagos necesaria para operar la Plataforma, prevenir el fraude, resolver disputas y cumplir con obligaciones legales. Para revocar su consentimiento al almacenamiento de sus Datos de Pago, usted podrá: (i) eliminar los datos de la cuenta almacenados dentro de la App de Triumph; o (ii) eliminar la App de Triumph, sin perjuicio de cualquier conservación que sea necesaria por motivos legales, contables, de prevención del fraude, resolución de disputas o cumplimiento normativo. 6.6.2 Uso de los datos de la cuenta. Los Datos de Pago almacenados podrán ser utilizados por usted de conformidad con el presente Acuerdo para: (a) Iniciar la compra de créditos de juego de prepago, seleccionando y autorizando el importe de la compra en la App de Triumph; (b) Iniciar retiradas desde su cuenta a una cuenta asociada a sus Datos de Pago almacenados. Los Datos de Pago almacenados únicamente podrán utilizarse para iniciar transacciones que usted solicite o autorice a través de la Plataforma, o cuando sea necesario para procesar, verificar, revertir, impugnar o registrar dichas transacciones de conformidad con el presente Acuerdo, la Política de Privacidad, las condiciones aplicables del proveedor de pagos y la legislación aplicable. 6.6.3 Limitaciones de uso por parte de Triumph. Triumph no realizará ninguna de las siguientes acciones con respecto a los Datos de Pago almacenados: (a) Iniciar transacciones sin su consentimiento; (b) Permitir transacciones programadas; todas las transacciones deberán ser iniciadas por usted. Triumph y sus proveedores de servicios de pago tratarán los Datos de Pago de conformidad con el presente Acuerdo, la Política de Privacidad de Triumph, las condiciones aplicables del proveedor de pagos y la legislación aplicable. Triumph no utilizará los Datos de Pago para fines no relacionados con el funcionamiento de la Plataforma, el procesamiento de transacciones, la prevención del fraude, el cumplimiento normativo, la resolución de disputas o las obligaciones legales. 6.7 Justificantes de Transacción. Los usuarios deberán conservar todos los registros de transacciones y una copia de las políticas y normas de Triumph, incluida una copia del presente Acuerdo y de la Política de Privacidad. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantía adicionales: Triumph proporcionará o pondrá a disposición las confirmaciones o justificantes de transacción de conformidad con la legislación aplicable y no considerará que el hecho de que usted no conserve copias de los registros o de las políticas limite ningún derecho o acción legal que pueda corresponderle. 6.8 Transferencia de saldo a otras aplicaciones de Triumph. Triumph ha celebrado acuerdos con otras aplicaciones para permitir la transferencia del saldo de un usuario, incluidos los saldos mantenidos en créditos de inscripción en torneos y efectivo potencialmente retirable, a dichas aplicaciones adicionales. En caso de que usted transfiera cualquier saldo a otra aplicación, acepta los Términos de Uso de la aplicación a la que autorice dicha transferencia. Cualquier transferencia de este tipo se iniciará únicamente a petición suya o con su autorización y podrá requerir la comunicación de la información de cuenta, saldo, transacciones y verificación a la aplicación receptora o al proveedor de servicios correspondiente. Dicha comunicación se llevará a cabo de conformidad con la Política de Privacidad y la legislación aplicable en materia de protección de datos. Usted reconoce específicamente que cualquier transferencia de saldo será tratada como una transacción de compra entrante y que se aplicarán todas las reglas aplicables a dicha transferencia, incluidos los requisitos de compra o de juego (play-through). Asimismo, las distintas aplicaciones podrán imponer diferentes límites máximos de transacción o comisiones sobre las transacciones, según se establezca en los Términos de Uso aplicables. Antes de autorizar una transferencia, deberá revisar las condiciones aplicables, las comisiones, las restricciones, los requisitos de play-through y la información de privacidad de la aplicación receptora. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: antes de que usted autorice cualquier transferencia de saldo a otra aplicación de Triumph, Triumph comunicará claramente cualquier comisión material, restricciones a la transferencia, requisitos de play-through, requisitos de compra, limitaciones a la retirada y si los fondos transferidos seguirán siendo efectivo retirable o pasarán a convertirse en créditos u otro valor no retirable en la aplicación receptora. Si la transferencia redujera materialmente sus derechos de retirada o convirtiera efectivo retirable en valor no retirable, Triumph requerirá su confirmación expresa antes de completar la transferencia.‌ 7\. LUCHA CONTRA EL BLANQUEO DE DINERO. Los usuarios tienen expresamente prohibido perder intencionadamente un Torneo por cualquier motivo, incluidos, entre otros, los casos relacionados con un intento de transferir dinero a otro usuario. Queda estrictamente prohibido cualquier uso de la plataforma de Triumph distinto de competir de buena fe en una competición con dinero real basada en la habilidad. Triumph podrá supervisar la actividad de las cuentas, la actividad de juego, los patrones de transacciones, los métodos de pago, los datos de dispositivos, los datos de ubicación y otra información pertinente para detectar, prevenir e investigar sospechas de blanqueo de capitales, infracciones de sanciones, fraude o uso indebido de la Plataforma, tal y como se describe en la Política de Privacidad. Cuando Triumph determine, actuando de manera razonable, proporcionada y de conformidad con la legislación aplicable, que un usuario ha infringido estos términos: (a) Triumph podrá suspender y/o cerrar la Cuenta de Triumph del usuario; (b) Triumph podrá prohibir temporal o permanentemente al usuario el acceso a la Plataforma, incluso a través de la Cuenta de Triumph existente del usuario o de cualquier nueva Cuenta de Triumph; (c) Triumph podrá adoptar cualquier otra medida, incluidas, entre otras, acciones legales; y (d) el usuario estará sujeto a la confiscación de la totalidad del saldo de fondos existente en su Cuenta de Triumph, en la medida permitida o exigida por la legislación aplicable. Cuando cualquier decisión adoptada conforme a esta Sección implique un tratamiento automatizado que produzca efectos jurídicos respecto de un usuario o le afecte significativamente de manera similar, el usuario tendrá los derechos establecidos en la Política de Privacidad y en la legislación aplicable en materia de protección de datos, incluido, cuando corresponda, el derecho a solicitar intervención humana, expresar su punto de vista e impugnar la decisión. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: la confiscación de fondos conforme a esta Sección únicamente se aplicará en la medida razonablemente necesaria para revertir o impedir el beneficio derivado de actividades de blanqueo de capitales, infracciones de sanciones, fraude, uso indebido de la Plataforma o pérdida intencionada de Torneos, o cuando así lo exija la legislación aplicable. Cuando Triumph inmovilice fondos mientras investiga una conducta sospechosa conforme a esta Sección, Triumph devolverá cualesquiera fondos lícitos no utilizados que permanezcan (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida una vez finalizada la investigación, salvo que la retención o confiscación esté permitida o sea exigida por la legislación aplicable. 8\. POLÍTICA DE TRAMPAS. 8.1 Conducta prohibida. Triumph podrá supervisar la actividad de juego, las puntuaciones, la actividad de las cuentas, la actividad de las transacciones, los datos de dispositivos, los datos de ubicación, las señales técnicas y otra información pertinente para detectar, prevenir e investigar trampas, bots, herramientas de inteligencia artificial, colusión, uso de VPN, manipulación de dispositivos, transacciones fraudulentas, uso indebido de cuentas y otras conductas que puedan afectar a la integridad, imparcialidad o seguridad de la Plataforma, tal y como se describe en la Política de Privacidad. Hacer trampas en cualquier Juego o Torneo, o con respecto a cualquier Misión, está estrictamente prohibido. La siguiente es una lista no exhaustiva de conductas prohibidas que Triumph considera constitutivas de trampas: (a) utilizar una red privada virtual (VPN); (b) utilizar software distinto de la Plataforma de Triumph y del software del juego, bots o agentes de inteligencia artificial (IA), redes neuronales o aprendizaje automático; (c) utilizar simuladores en granjas de dispositivos (device farms) o junto con ellas; (d) coludirse con otros usuarios o bots; (e) manipular o falsear la propia habilidad o habilidad percibida al participar o intentar participar en cualquier Juego o Torneo; (f) enviar puntuaciones fuera del dispositivo (es decir, desde un dispositivo distinto del utilizado para participar en el Torneo) o por otros medios no autorizados, engañosos o deshonestos; (g) no proporcionar o no mantener información exacta dentro de una Cuenta de Triumph (incluido el uso de números de teléfono falsos); (h) abrir u operar más de una Cuenta de Triumph; (i) realizar o intentar realizar transacciones financieras fraudulentas a través de la Plataforma (incluidas devoluciones fraudulentas de cargos en tarjetas de pago y otras transacciones); (j) explotar un error en un Juego de una manera que no sea conforme al espíritu del Juego o a la buena fe; (k) aprovechar una Misión de una manera no prevista o contraria a la buena fe; y/o (l) cualquier otra actividad, acto u omisión destinada a facilitar una ventaja injusta para cualquier usuario, según determine Triumph actuando de manera razonable y sobre la base de criterios objetivos. (m) utilizar un dispositivo con restricciones de seguridad eliminadas (jailbreak) o cualquier dispositivo que ejecute software no destinado a funcionar en la plataforma del dispositivo en la que se ejecuta la aplicación. (n) utilizar prácticas abusivas de juego (errores en el propio Juego) para obtener puntuaciones superiores a las que el usuario podría obtener de otro modo. (o) utilizar números de teléfono para la creación de cuentas o para referencias que no hayan sido emitidos por un proveedor de telefonía móvil y vinculados a un único dispositivo o tarjeta de módulo de identidad del abonado (SIM). 8.2 Consecuencias. Cuando Triumph determine, actuando de manera razonable, proporcionada y de conformidad con la legislación aplicable, que un usuario ha incurrido en alguna conducta prohibida: (a) Triumph podrá descalificar al usuario o ajustar equitativamente o invalidar la puntuación, el premio o el logro de una Misión del usuario; (b) Triumph podrá suspender y/o cerrar la Cuenta de Triumph del usuario; (c) Triumph podrá prohibir temporal o permanentemente al usuario el acceso a la Plataforma, incluso a través de la Cuenta de Triumph existente del usuario o de cualquier nueva Cuenta de Triumph;
(d) Triumph podrá adoptar cualquier otra medida adicional, incluidas, entre otras, acciones legales; y/o (e) el usuario estará sujeto a la confiscación de la totalidad del saldo de fondos (tanto efectivo retirable como Bonus Cash y créditos de juego de prepago) existente en la Cuenta de Triumph del usuario. Únicamente podremos confiscar permanentemente fondos en la medida razonablemente necesaria para (i) revertir o impedir el beneficio derivado de trampas, fraude u otro incumplimiento grave del presente Acuerdo, (ii) cumplir con nuestras obligaciones legales o regulatorias (incluidas las obligaciones en materia de prevención del blanqueo de capitales y sanciones), o (iii) compensar a Triumph o a otros usuarios por pérdidas causadas directamente por su incumplimiento. En cualquier otro caso, podremos congelar fondos mientras llevamos a cabo la investigación, pero deberemos devolverle cualesquiera fondos lícitos restantes cuando legalmente estemos autorizados para hacerlo.
Triumph tratará los datos personales para estos fines de conformidad con la Política de Privacidad y la legislación aplicable en materia de protección de datos. Cuando se utilicen sistemas automatizados o la elaboración de perfiles de una manera que produzca efectos jurídicos respecto de un usuario o le afecte significativamente de manera similar, el usuario tendrá los derechos establecidos en la Política de Privacidad y en la legislación aplicable en materia de protección de datos, incluido, cuando corresponda, el derecho a solicitar intervención humana, expresar su punto de vista e impugnar la decisión. 9\. INDEMNIZACIÓN. Usted acepta indemnizar y mantener indemnes a Triumph y sus afiliadas, así como a sus respectivos directores, administradores, miembros, principales, propietarios, empleados, agentes, representantes, contratistas, sucesores y cesionarios, frente a cualesquiera pérdidas, daños, responsabilidades, reclamaciones, acciones, resoluciones judiciales, laudos, sanciones, multas, costes y/o gastos (incluidos honorarios razonables de abogados) que surjan de o estén relacionados con cualquier reclamación o demanda formulada por un tercero debido a o derivada de (i) su uso o uso indebido de la Plataforma; (ii) su Contenido de Usuario o cualesquiera Datos de Usuario que usted proporcione de forma ilícita o infringiendo derechos de terceros; (iii) su incumplimiento del presente Acuerdo; o (iv) su incumplimiento de la legislación o normativa aplicables. Triumph se reserva el derecho, a su cargo, de asumir la defensa y el control exclusivos de cualquier asunto respecto del cual usted esté obligado a indemnizarnos, y usted acepta cooperar en nuestra defensa frente a dichas reclamaciones. Usted acepta no resolver ningún asunto sin el consentimiento previo por escrito de Triumph. Triumph realizará esfuerzos razonables para notificarle cualquier reclamación, acción o procedimiento de este tipo tan pronto como tenga conocimiento de ellos. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: sus obligaciones de indemnización conforme a esta Sección únicamente serán aplicables en la medida en que las correspondientes pérdidas, daños, responsabilidades, reclamaciones, acciones, resoluciones judiciales, laudos, sanciones, multas, costes o gastos hayan sido causados directamente por su conducta dolosa, fraude, negligencia grave, por haber proporcionado Contenido de Usuario o Datos de Usuario ilícitos, por incumplimiento del presente Acuerdo o por incumplimiento de la legislación aplicable. Nada de lo dispuesto en esta Sección exige que usted indemnice a Triumph por pérdidas causadas por Triumph, la Plataforma o circunstancias fuera de su control razonable, ni por costes o gastos legales que no sean razonables, necesarios y proporcionados. 10\. AVISO. USTED ACEPTA EXPRESAMENTE QUE EL ACCESO Y EL USO DE LA PLATAFORMA SE REALIZAN BAJO SU EXCLUSIVO RIESGO. LA PLATAFORMA SE PROPORCIONA “TAL CUAL” Y “SEGÚN DISPONIBILIDAD”. SALVO AQUELLAS GARANTÍAS OTORGADAS E IDENTIFICADAS EXPRESAMENTE COMO GARANTÍAS POR TRIUMPH, TRIUMPH NO REALIZA Y POR LA PRESENTE RECHAZA CUALESQUIERA MANIFESTACIONES O GARANTÍAS, EXPRESAS, IMPLÍCITAS O LEGALES, EN RELACIÓN CON (A) LA PLATAFORMA; (B) CUALESQUIERA PRODUCTOS Y SERVICIOS OFRECIDOS O PUESTOS A DISPOSICIÓN A TRAVÉS DE LA PLATAFORMA; (C) LOS ACTOS U OMISIONES DE LOS USUARIOS A TRAVÉS DE LA PLATAFORMA; (D) LOS SERVICIOS DE TERCEROS DE LOS QUE DEPENDE LA PLATAFORMA O CON LOS QUE LA PLATAFORMA INTEROPERA; Y (E) CUALESQUIERA TRANSACCIONES INICIADAS O PROCESADAS POR USTED EN O A TRAVÉS DE DICHOS SERVICIOS DE TERCEROS, INCLUIDAS, SIN LIMITACIÓN, LAS GARANTÍAS IMPLÍCITAS DE COMERCIABILIDAD, IDONEIDAD PARA UNA FINALIDAD DETERMINADA, TITULARIDAD, AUSENCIA DE INFRACCIÓN DE DERECHOS DE TERCEROS Y CUALESQUIERA GARANTÍAS DERIVADAS DEL CURSO DE LAS NEGOCIACIONES O DE LOS USOS DEL COMERCIO. TRIUMPH NO REALIZA NINGUNA MANIFESTACIÓN NI GARANTÍA DE QUE CUALQUIER MATERIAL, CONTENIDO, PRODUCTO O SERVICIO MOSTRADO EN, U OFRECIDO O PUESTO A DISPOSICIÓN A TRAVÉS DE, LA PLATAFORMA SEA EXACTO, COMPLETO, ADECUADO, FIABLE U OPORTUNO. TRIUMPH TAMPOCO REALIZA NINGUNA MANIFESTACIÓN NI GARANTÍA DE QUE LA PLATAFORMA SATISFARÁ SUS NECESIDADES, O DE QUE SU ACCESO Y USO DE LA PLATAFORMA SERÁN ININTERRUMPIDOS O ESTARÁN LIBRES DE ERRORES, DE VIRUS, CÓDIGO MALICIOSO U OTROS COMPONENTES DAÑINOS, O QUE, EN GENERAL, SERÁN SEGUROS. CLÁUSULA DE AUSENCIA DE OBLIGACIÓN DE SUPERVISIÓN. TRIUMPH NO ASUME, Y EXPRESAMENTE RECHAZA, TODA OBLIGACIÓN DE SUPERVISAR, REVISAR O ANALIZAR EL JUEGO, LOS DEPÓSITOS, LOS GASTOS U OTRO USO DE LA PLATAFORMA POR PARTE DE CUALQUIER USUARIO EN BUSCA DE INDICIOS DE USO NO SALUDABLE O EXCESIVO, ASÍ COMO TODA OBLIGACIÓN DE INTERVENIR EN EL USO DE LA PLATAFORMA POR PARTE DE CUALQUIER USUARIO, DE RESTRINGIRLO O DE EXCLUIR A CUALQUIER USUARIO, SALVO EN LA MEDIDA EN QUE LO EXIJA EXPRESAMENTE LA LEY APLICABLE. LA DISPONIBILIDAD DE HERRAMIENTAS DE AUTOEXCLUSIÓN, SUSPENSIÓN U OTRAS HERRAMIENTAS DE JUEGO RESPONSABLE NO CREA NINGÚN DEBER DE DILIGENCIA, DEBER FIDUCIARIO NI RELACIÓN ESPECIAL ENTRE TRIUMPH Y NINGÚN USUARIO. TRIUMPH NO FORMULA NINGUNA DECLARACIÓN NI GARANTÍA DE QUE LA PLATAFORMA SEA ADECUADA PARA LAS CIRCUNSTANCIAS PERSONALES O FINANCIERAS DE NINGÚN USUARIO. ALGUNAS JURISDICCIONES NO PERMITEN LA EXCLUSIÓN DE GARANTÍAS IMPLÍCITAS; EN DICHAS JURISDICCIONES Y ÚNICAMENTE EN LA MEDIDA EN QUE TAL EXCLUSIÓN NO ESTÉ PERMITIDA, LA PRESENTE EXENCIÓN DE RESPONSABILIDAD NO SERÁ APLICABLE.
Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: nada de lo dispuesto en esta Sección excluye o limita cualesquiera derechos o acciones legales que usted pueda tener conforme a la legislación española de consumo aplicable, incluidos cualesquiera derechos relativos a la conformidad, disponibilidad, seguridad o correcto funcionamiento de la Plataforma, los Servicios o cualquier contenido digital o servicio digital suministrado por Triumph. Para evitar cualquier duda, esta Sección no limita la responsabilidad de Triumph por cualquier falta de conformidad, incumplimiento, cumplimiento defectuoso, fraude, conducta dolosa, negligencia grave o cualquier otra responsabilidad que no pueda excluirse o limitarse conforme a la legislación aplicable. 11\. LIMITACIÓN DE RESPONSABILIDAD Y LIBERACIÓN. 11.1 Limitación de responsabilidad. 11.1 Limitation of Liability. To the maximum extent permitted by applicable law and notwithstanding any other provision of this Agreement, in no event shall Triumph or any of its affiliates or suppliers (including any of its or their partners, officers, directors, members, managers, owners, principals, employees, agents, contractors, successors, or assignees) be liable to you for any indirect, special, incidental, exemplary, punitive, or consequential damages, whether arising in contract, equity, tort, or otherwise (including breach of warranty, negligence, and strict liability in tort), or for any damages arising from delay, loss of goodwill, loss of or damage to data, interruption in use or availability of data, loss of use of money or use of products, lost profits, revenue or savings (actual or anticipated), or other economic loss ensuing from or in connection with (a) the platform; (b) any products and services offered or made available through the platform; (c) any acts or omissions of users of the platform; (d) third party services which the platform uses or interoperates with; (e) any transactions initiated or processed by you on or through such third-party services; or (f) any exclusion, suspension, or restriction of a user's access to the Platform, any decision not to impose or any delay in imposing any of the foregoing, any use of the Platform or spending by a user before or during any Exclusion Period, or the user's own gameplay, deposit, or spending decisions, even if Triumph or any of its affiliates or suppliers has been advised of the possibility of such damages. These limitations shall apply notwithstanding the failure of the essential purpose of any limited remedy. Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or, where applicable, death or personal injury caused by our negligence. If you are a consumer resident in the European Economic Area or the United Kingdom, your statutory rights are not affected by this clause. Nothing in this Agreement limits any statutory rights, remedies or claims that cannot be waived or limited under applicable law, including any non-waivable rights that you may have under applicable consumer protection or data protection laws. EN LA MÁXIMA MEDIDA PERMITIDA POR LA LEGISLACIÓN APLICABLE, EN NINGÚN CASO LA RESPONSABILIDAD TOTAL ACUMULADA DE TRIUMPH Y SUS AFILIADAS Y PROVEEDORES (INCLUIDOS CUALQUIERA DE SUS RESPECTIVOS SOCIOS, ADMINISTRADORES, DIRECTORES, MIEMBROS, GERENTES, PROPIETARIOS, PRINCIPALES, EMPLEADOS, AGENTES, CONTRATISTAS, SUCESORES Y CESIONARIOS) FRENTE A USTED EXCEDERÁ DEL MAYOR DE LOS SIGUIENTES IMPORTES: (A) EL IMPORTE DE LAS COMISIONES PAGADAS O PAGADERAS POR USTED A TRIUMPH EN VIRTUD DEL PRESENTE ACUERDO, Y (B) CIEN DÓLARES ESTADOUNIDENSES (100 USD). ESTA LIMITACIÓN DEL IMPORTE DE RESPONSABILIDAD SERÁ APLICABLE TANTO SI UNA RECLAMACIÓN O RESPONSABILIDAD SURGE POR CONTRATO, EQUIDAD, RESPONSABILIDAD EXTRACONTRACTUAL O DE OTRO MODO (INCLUIDOS INCUMPLIMIENTO DE GARANTÍA, NEGLIGENCIA Y RESPONSABILIDAD OBJETIVA EXTRACONTRACTUAL), INCLUSO SI TRIUMPH HUBIERA SIDO ADVERTIDO DE LA POSIBILIDAD DE DICHA RECLAMACIÓN O RESPONSABILIDAD. ESTA LIMITACIÓN SUBSISTIRÁ EXPRESAMENTE AL FRACASO DE LA FINALIDAD ESENCIAL DE CUALQUIER RECURSO QUE PUEDA PREVERSE EN EL PRESENTE ACUERDO.
ALGUNAS JURISDICCIONES NO PERMITEN LA LIMITACIÓN O EXCLUSIÓN DE RESPONSABILIDAD POR DAÑOS INCIDENTALES O CONSECUENTES, POR LO QUE LA LIMITACIÓN O EXCLUSIÓN ANTERIOR PODRÍA NO SERLE APLICABLE, Y USTED TAMBIÉN PODRÍA DISPONER DE OTROS DERECHOS LEGALES QUE VARÍAN DE UNA JURISDICCIÓN A OTRA. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: las limitaciones y exclusiones de responsabilidad previstas en esta Sección no serán aplicables a ninguna responsabilidad de Triumph derivada de fraude, conducta dolosa, negligencia grave, fallecimiento o lesiones personales causados por la negligencia de Triumph, falta de conformidad, incumplimiento o cumplimiento defectuoso de la Plataforma o de los Servicios, ni a ninguna otra responsabilidad que no pueda excluirse o limitarse conforme a la legislación española de consumo aplicable. Para evitar cualquier duda, el límite máximo de responsabilidad acumulada previsto en esta Sección no será aplicable a los remedios obligatorios en materia de consumo ni a los derechos legales que no puedan ser objeto de renuncia o limitación conforme a la legislación aplicable. 11.2 Renuncia de Reclamaciones. CADA VEZ QUE USTED ACCEDA A LA PLATAFORMA, EXCEPTO EN LO RELATIVO AL ACCESO Y USO DE LA APP DE TRIUMPH, USTED RENUNCIA EXPRESAMENTE A CUALESQUIERA RECLAMACIONES QUE TENGA FRENTE A TRIUMPH. DICHA RENUNCIA INCLUYE UNA RENUNCIA CONFORME A LA SECCIÓN 1542 DEL CÓDIGO CIVIL DEL ESTADO DE CALIFORNIA, CUYO TEXTO ES EL SIGUIENTE:
“Una renuncia general no se extiende a reclamaciones cuya existencia el acreedor o la parte que otorga la renuncia desconozca o no sospeche en el momento de ejecutar la renuncia y que, de haberlas conocido, habrían afectado materialmente a su acuerdo con el deudor o con la parte liberada de responsabilidad.” ADEMÁS, CUALQUIER CAUSA DE ACCIÓN O RECLAMACIÓN QUE USTED PUEDA TENER DERIVADA DE O RELACIONADA CON ESTOS TÉRMINOS DE USO O CON LA PLATAFORMA, O FRENTE A TRIUMPH POR CUALQUIER OTRA RAZÓN, DEBERÁ INICIARSE EN EL PLAZO DE UN (1) AÑO DESDE QUE SURJA LA CAUSA DE ACCIÓN; EN CASO CONTRARIO, DICHA CAUSA DE ACCIÓN O RECLAMACIÓN QUEDARÁ DEFINITIVAMENTE EXTINGUIDA. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: esta Sección no le será aplicable en la medida en que implique la renuncia, liberación, limitación o reducción de cualesquiera derechos, acciones, reclamaciones o plazos de prescripción legales que no puedan ser objeto de renuncia, liberación, limitación o reducción conforme a la legislación española de consumo aplicable. Cualesquiera plazos de prescripción legales y remedios obligatorios en materia de consumo disponibles para usted conforme a la legislación española continuarán siendo aplicables.
12\. DURACIÓN Y TERMINACIÓN.
Con sujeción a lo dispuesto en la presente Sección, el presente Acuerdo permanecerá plenamente vigente mientras usted utilice la Plataforma. Podremos (a) suspender sus derechos de uso de la Plataforma (incluida su Cuenta de Triumph), (b) resolver el presente Acuerdo y/o (c) prohibirle el acceso a la Plataforma en cualquier momento. Ejerceremos estas facultades de manera proporcionada y, en el caso de que usted sea un consumidor residente en la Unión Europea o en el Reino Unido, únicamente cuando exista un motivo válido (por ejemplo, un incumplimiento grave del presente Acuerdo, fraude, preocupaciones relacionadas con la prevención del blanqueo de capitales o cuando así lo exija la ley o una autoridad reguladora). En caso de resolución del presente Acuerdo por iniciativa de Triumph, Triumph reembolsará, en un plazo razonable y sin demora indebida, los fondos no utilizados que permanezcan en su Cuenta de Triumph (excluyendo el Bonus Cash, los Artículos de la Plataforma y cualquier importe sujeto a confiscación de conformidad con las Secciones 7 u 8). Tras la resolución del presente Acuerdo, su Cuenta de Triumph y su derecho de acceso y uso de la Plataforma finalizarán de forma inmediata, sin perjuicio del acceso limitado que Triumph pueda permitir para la retirada de fondos, el cierre de la cuenta o el cumplimiento de obligaciones legales o regulatorias. Usted entiende que la cancelación de su Cuenta de Triumph podrá conllevar la eliminación de parte o de la totalidad de sus Datos de Usuario de la Plataforma o de nuestras bases de datos, salvo en la medida en que dicha exclusión de responsabilidad no sea admisible conforme a la legislación aplicable. Triumph tratará los datos personales asociados a su cuenta de conformidad con la Política de Privacidad y la normativa aplicable en materia de protección de datos. Determinados datos personales podrán conservarse tras la resolución cuando ello sea necesario para cumplir obligaciones legales, fiscales, contables, de prevención del blanqueo de capitales, de sanciones, de prevención del fraude, de seguridad, de auditoría, de resolución de controversias o regulatorias, o para la formulación, el ejercicio o la defensa de reclamaciones legales. Triumph no asumirá responsabilidad alguna frente a usted como consecuencia de la resolución del presente Acuerdo, incluida la cancelación de su Cuenta de Triumph o la eliminación de sus Datos de Usuario, salvo en la medida en que dicha exclusión de responsabilidad no sea válida conforme a la legislación aplicable. Las Secciones 3.4, 4.4, 4.5 y 5 a 12 del presente Acuerdo seguirán vigentes tras su resolución únicamente en la medida en que lo permita la legislación aplicable. Para evitar cualquier duda, cualquier licencia relativa al Contenido del Usuario subsistirá únicamente en los términos previstos en la Sección 4.4, y ninguna disposición del presente Acuerdo otorga a Triumph una licencia irrevocable o perpetua para tratar datos personales. 13\. POLÍTICA DE DERECHOS DE AUTOR. Triumph procura respetar los derechos de propiedad intelectual de terceros y exige que los usuarios de nuestra Plataforma hagan lo mismo. En relación con nuestra Plataforma, hemos adoptado e implantado una política de cumplimiento de la legislación sobre derechos de autor que prevé la retirada de cualquier material que infrinja dichos derechos. Si considera que cualquier parte o contenido de nuestra Plataforma infringe ilícitamente los derechos de autor sobre una obra y desea que el material presuntamente infractor sea retirado, deberá enviarnos una notificación por escrito por correo electrónico a , que deberá incluir la siguiente información: (a) Su firma manuscrita o electrónica. (b) Una descripción de la obra u obras protegidas por derechos de autor cuyos derechos considera que han sido infringidos. (c) Una descripción del material de nuestros servicios que considera infractor y cuya retirada solicita. (d) Información suficiente para permitirnos localizar dicho material, así como su dirección postal, número de teléfono y dirección de correo electrónico. (e) Una declaración en la que manifieste que cree de buena fe que el uso del material objeto de la reclamación no ha sido autorizado por el titular de los derechos de autor, su representante o la legislación aplicable. (f) Una declaración en la que manifieste que la información contenida en la notificación es exacta y que, bajo pena de falso testimonio, en la medida en que dicha figura esté reconocida por la legislación aplicable, usted es el titular de los derechos de autor presuntamente infringidos o está autorizado para actuar en nombre de dicho titular. Tenga en cuenta que cualquier declaración falsa o inexacta sobre un hecho material contenida en una notificación por escrito podrá dar lugar a que la parte reclamante sea responsable de los daños y perjuicios, las costas y los honorarios de abogados en que incurramos como consecuencia de dicha notificación y de la alegación de infracción de derechos de autor. Si usted es un consumidor con residencia habitual en España o se encuentra de otro modo en la Unión Europea, se aplicarán además las siguientes garantías: ninguna disposición de la presente Sección limita los derechos o procedimientos de que pueda disponer en virtud de la legislación aplicable en materia de propiedad intelectual, protección de los consumidores o regulación de plataformas o servicios de intermediación, incluido el derecho a presentar una notificación mediante cualquier mecanismo obligatorio de comunicación, tramitación de reclamaciones o recurso que resulte aplicable a la Plataforma. Cualquier requisito de presentar una declaración bajo pena de falso testimonio será aplicable únicamente en la medida en que dicha figura esté reconocida por la legislación aplicable en su jurisdicción. 14\. RESOLUCIÓN DE DISPUTAS. Por favor, lea atentamente la presente Sección 14. Esta Sección exige que los litigios con Triumph se resuelvan mediante arbitraje a título individual y limita la forma en que usted puede solicitar determinadas acciones o remedios legales. 14.1 Ley aplicable. El presente Acuerdo, así como cualquier controversia derivada del mismo o relacionada con él o con la Plataforma, se regirá e interpretará de conformidad con las leyes del Estado de California, con exclusión de sus normas sobre conflicto de leyes, salvo lo dispuesto más adelante para los consumidores residentes en el EEE o en el Reino Unido. No obstante, la Federal Arbitration Act de los Estados Unidos (9 U.S.C. §§ 1–16) (“FAA”) regirá la interpretación y ejecución de la presente Sección 14 de las Términos de Uso y cualquier cuestión relativa a si una controversia está sujeta a arbitraje. En caso de conflicto entre la FAA y la legislación del Estado de California en relación con la arbitrabilidad o la exigibilidad del acuerdo de arbitraje, prevalecerá la FAA. Si usted es un consumidor con residencia habitual en el Espacio Económico Europeo o en el Reino Unido, ninguna disposición de la presente Sección 14.1 limitará los derechos que le reconozcan las normas imperativas de protección de los consumidores de su país de residencia. En tal caso, podrá ejercitar acciones ante los tribunales de su país de residencia, y cualquier disposición de la presente Sección 14 relativa al arbitraje obligatorio (incluida la aplicación de la FAA a las cuestiones de arbitrabilidad) solo será aplicable en la medida en que lo permita la legislación aplicable. Si usted se encuentra en España o está sujeto de cualquier otro modo a la normativa de protección de datos de la Unión Europea, ninguna disposición del presente Acuerdo le impedirá presentar una reclamación ante la Agencia Española de Protección de Datos (AEPD) o ante cualquier otra autoridad de control competente en materia de protección de datos, ni limitará los derechos que le reconozca la ley en virtud del RGPD, la LOPDGDD o de cualquier otra normativa aplicable en materia de protección de datos. 14.2 Resolución informal de disputas. Antes de iniciar cualquier procedimiento arbitral o judicial, usted y Triumph acuerdan intentar resolver de forma amistosa cualquier controversia durante un período de sesenta (60) días. Para iniciar este procedimiento de resolución informal, la parte reclamante deberá remitir a la otra parte una notificación escrita de la controversia (“Notificación”) por correo certificado o, si la destinataria es Triumph, mediante correo electrónico dirigido a , enviando además una copia por correo certificado a la dirección de Triumph indicada más adelante en el presente Acuerdo (“Dirección para Notificaciones”). La Notificación deberá incluir: (a) el nombre y los datos de contacto de la parte reclamante; (b) una descripción de la naturaleza y los fundamentos de la controversia; (c) la reparación o el remedio concreto que se solicita, incluido el importe de cualquier reclamación económica; y (d) cualquier documentación justificativa pertinente. Las partes se comprometen a negociar de buena fe durante dicho período de sesenta (60) días. Si tales esfuerzos no prosperan dentro de los sesenta (60) días siguientes a la recepción de la Notificación, cualquiera de las partes podrá someter la controversia a arbitraje o acudir al tribunal de pequeñas reclamaciones (Small Claims Court), conforme a lo dispuesto a continuación. Si usted es un consumidor con residencia habitual en España, el período de resolución amistosa de controversias previsto en la presente Sección 14.2 será de treinta (30) días naturales (en lugar de sesenta (60) días). Si dichos esfuerzos no prosperan dentro de los treinta (30) días naturales siguientes a la recepción de la Notificación, o si Triumph no responde dentro de ese plazo, este requisito se considerará cumplido y usted podrá iniciar un procedimiento de conformidad con la presente Sección 14 o ante los tribunales de su lugar de residencia habitual. 14.3 Acuerdo de arbitraje. Salvo que en el presente Acuerdo se disponga expresamente lo contrario, cualquier controversia, reclamación o conflicto entre usted y Triumph que surja de, guarde relación con o esté relacionado con la Plataforma, con cualquier Torneo con premios en metálico, con la relación entre usted y Triumph, o con la interpretación o aplicación de los presentes Términos de Uso o de la presente cláusula de arbitraje, se resolverá exclusivamente mediante arbitraje individual, definitivo y vinculante, y no ante los tribunales, siendo administrado por la American Arbitration Association («AAA») conforme a su reglamento de arbitraje de consumo vigente en ese momento. Salvo acuerdo en contrario de las partes, exigencia de las normas de la AAA o celebración a distancia conforme a dichas normas, el lugar del arbitraje será San Francisco, California. En el arbitraje no existe juez ni jurado. El procedimiento arbitral es más sencillo y limitado que el procedimiento judicial, y el control judicial del laudo también es limitado. El arbitraje será resuelto por un único árbitro con experiencia en litigios de consumo y/o tecnológicos. El árbitro aplicará el derecho sustantivo del Estado de California de forma compatible con la Federal Arbitration Act («FAA»), respetará los plazos de prescripción aplicables y reconocerá los privilegios legales que resulten aplicables. El árbitro estará facultado para conceder cualquier remedio o medida que pudiera otorgar un tribunal competente, incluidas medidas cautelares o declarativas, pero únicamente en la medida necesaria para resolver la reclamación individual planteada. Asimismo, deberá dictar un laudo motivado por escrito que exponga los hechos y las conclusiones esenciales en que se fundamente su decisión. El presente acuerdo de arbitraje se rige por la FAA y documenta una operación que afecta al comercio interestatal. El laudo arbitral podrá hacerse valer ante cualquier tribunal competente. Si la AAA no pudiera o no quisiera administrar el arbitraje, las partes acuerdan que éste será administrado por JAMS con arreglo a sus normas de arbitraje de consumo aplicables. Si ni la AAA ni JAMS estuvieran disponibles, las partes acordarán un foro arbitral alternativo o, en su defecto, un tribunal competente designará al árbitro. En el caso de reclamaciones por importe igual o inferior a 25.000 dólares estadounidenses (USD), usted podrá optar por que el arbitraje se celebre: (i) en el condado en el que resida; (ii) en el condado de San Francisco; (iii) íntegramente por teléfono o videoconferencia; o (iv) exclusivamente sobre la base de escritos y documentos aportados por las partes (arbitraje documental). Para iniciar el arbitraje, deberá abonar la tasa de presentación de 225 dólares estadounidenses (USD) exigida por la AAA. Si no puede afrontar dicho importe, podrá solicitar a la AAA una exención del pago. Triumph asumirá todas las demás tasas y costes relacionados con el arbitraje, incluidos los gastos de administración, los honorarios del árbitro y cualquier otro coste correspondiente a un arbitraje iniciado de conformidad con la presente Sección 14. Si la legislación aplicable exige que Triumph asuma una proporción mayor de dichos costes y gastos, así lo hará. Cada parte asumirá sus propios honorarios de abogado y costas, salvo que el árbitro determine que una reclamación o una defensa era manifiestamente infundada o se formuló con un propósito improcedente, en cuyo caso podrá condenar a la parte vencida al pago de los honorarios razonables de abogado y de las costas de la parte vencedora, o salvo que la legislación aplicable exija otra distribución de dichos honorarios. Ninguna disposición de la presente Sección 14.3 limita los derechos legales irrenunciables de las partes a recuperar costas u honorarios cuando así lo establezca la legislación aplicable. Sin perjuicio de cualquier disposición en contrario contenida en el presente Acuerdo, si Triumph realiza algún cambio futuro en esta disposición de resolución de controversias, dicha modificación no será aplicable a ninguna reclamación individual respecto de la cual usted ya hubiera notificado la controversia a Triumph. Puede obtener información sobre la AAA y sobre cómo iniciar el arbitraje en [www.adr.org](http://www.adr.org). 14.4 Renuncia a las Acciones Colectivas y al Juicio ante Jurado; Divisibilidad de las Renuncias. USTED Y TRIUMPH ACUERDAN QUE CADA UNO SOLO PODRÁ FORMULAR RECLAMACIONES CONTRA EL OTRO A TÍTULO INDIVIDUAL, Y NO COMO DEMANDANTE O MIEMBRO DE UNA ACCIÓN COLECTIVA EN CUALQUIER PROCEDIMIENTO SUPUESTAMENTE COLECTIVO, ACUMULADO O REPRESENTATIVO. CUALQUIER ARBITRAJE CONFORME A ESTA SECCIÓN SE LLEVARÁ A CABO DE FORMA INDIVIDUAL Y NO COMO PARTE DE UNA ACCIÓN COLECTIVA, ACUMULADA O REPRESENTATIVA. El árbitro no podrá acumular las reclamaciones de más de una persona ni podrá presidir ninguna forma de procedimiento colectivo, consolidado o representativo. USTED Y TRIUMPH RENUNCIAN CADA UNO AL DERECHO A UN JUICIO ANTE UN JURADO O ANTE UN JUEZ EN UN TRIBUNAL. El árbitro, y no un tribunal, tendrá autoridad exclusiva para resolver cualquier controversia relativa a la interpretación, aplicabilidad, exigibilidad o formación del presente acuerdo de arbitraje, incluida cualquier reclamación en la que se alegue que la totalidad o parte de este acuerdo de arbitraje es nulo o anulable, salvo que cualquiera de las partes pudiera solicitar a un tribunal que determine la validez de la renuncia a las acciones colectivas prevista en esta Sección, pero únicamente en la medida en que dicho derecho no pueda ser objeto de renuncia conforme a la legislación aplicable.
Si se determina que la renuncia a las acciones colectivas prevista en esta Sección es inválida o inaplicable respecto de una reclamación, solicitud de reparación o controversia concreta, ni usted ni nosotros tendremos derecho al arbitraje respecto de dicha reclamación, solicitud de reparación o controversia, y dicha reclamación o solicitud de reparación quedará separada y podrá tramitarse ante un tribunal competente conforme a la Sección 14.7. Las restantes reclamaciones, solicitudes de reparación y controversias continuarán sometidas a arbitraje individual. La invalidez de la renuncia a las acciones colectivas respecto de una reclamación concreta no invalidará el acuerdo de arbitraje ni la renuncia a las acciones colectivas respecto de cualquier otra reclamación. 14.5 Excepciones al arbitraje. Según las reglas de la AAA, cualquiera de las partes podrá presentar una acción individual ante un tribunal de demandas de menor cuantía si la reclamación se encuentra dentro de los límites competenciales de dicho tribunal. Antes de iniciar cualquier controversia ante un tribunal de demandas de menor cuantía, seguirá siendo aplicable la Sección 14.2 de estos Términos de Uso. La parte que inicie dicha controversia notificará a la otra parte la posible reclamación y su facultad para elegir entre el arbitraje conforme al apartado 14.3 anterior o el procedimiento de demandas de menor cuantía identificado en esta sección. El procedimiento informal de resolución de controversias se desarrollará tal y como se describe en la Sección 14.2 de estos Términos de Uso. Para mayor claridad, si se ha presentado una reclamación ante la AAA y una de las partes opta por continuar ante un tribunal de demandas de menor cuantía, las reglas de la AAA regirán el procedimiento para transferir o cerrar el procedimiento arbitral. El procedimiento informal de resolución de controversias previsto en la Sección 14.2 deberá completarse antes de iniciar cualquier procedimiento al amparo de esta Sección. Estos Términos de Uso no impiden que cualquiera de las partes solicite medidas cautelares urgentes ante un tribunal competente mientras se sustancia el arbitraje ni que ejerza cualesquiera derechos que no puedan ser objeto de renuncia conforme a la legislación aplicable, incluido el derecho a presentar reclamaciones ante cualquier organismo gubernamental o regulador competente. 14.6 Confidencialidad. Las partes acuerdan que 1) el procedimiento arbitral; 2) cualquier resolución, decisión o laudo dictado por el árbitro; y 3) todos los materiales, testimonios y pruebas presentados en dicho procedimiento; se mantendrán confidenciales, salvo que cualquiera de las partes pueda divulgar información cuando sea necesario: (a) para preparar o llevar a cabo el arbitraje; (b) en relación con una solicitud judicial de medidas urgentes o provisionales o para confirmar o ejecutar el laudo arbitral; (c) cuando así lo exija la legislación, normativa u orden de un tribunal u organismo gubernamental aplicable; (d) cuando así lo exija cualquier autoridad reguladora o de juego aplicable; o (e) cuando sea razonablemente necesario para hacer valer o proteger los derechos legales de una de las partes. 14.7 Selección del Foro. Si cualquier controversia es determinada por un tribunal competente o por el administrador del arbitraje como no susceptible de arbitraje, o si el arbitraje de una Controversia no está disponible o no es ejecutable por cualquier otro motivo, usted y Triumph acuerdan que dicha Controversia será presentada exclusivamente ante los tribunales estatales o federales ubicados en el Condado de San Francisco, California, y cada una de las partes consiente la jurisdicción personal y la competencia exclusiva de dichos tribunales. Usted y Triumph renuncian a cualquier objeción relativa a la jurisdicción o competencia de dichos tribunales, incluida cualquier objeción basada en la inconveniencia del foro. 14.8 Futuros cambios en el acuerdo de arbitraje. A pesar de cualquier disposición en contrario contenida en el presente Acuerdo, acordamos que, si realizamos cualquier modificación material futura de esta Sección 14, distinta de una modificación de la Dirección de Notificación, mientras usted sea usuario de la Plataforma, podrá rechazar dicha modificación enviando a Triumph una notificación por escrito dentro de los treinta (30) días naturales siguientes a la modificación a y a la Dirección de Notificación. Su notificación deberá incluir su nombre, la dirección de correo electrónico asociada a su cuenta y una declaración indicando que rechaza la modificación de la Sección 14. Al rechazar cualquier modificación futura, usted acepta que someterá cualquier controversia entre usted y Triumph a arbitraje de conformidad con la versión de la Sección 14 vigente inmediatamente antes de la modificación. El rechazo de una modificación de la Sección 14 no dará lugar al cierre de su cuenta ni de su derecho a utilizar la Plataforma. 14.9 Separabilidad y Supervivencia. Si alguna disposición de esta Sección 14 fuera considerada inaplicable, las restantes disposiciones permanecerán en pleno vigor y efecto. Sin limitar lo anterior, si cualquier parte de la Sección 14 fuera considerada inaplicable, las partes acuerdan que las restantes partes de la Sección 14 continuarán siendo aplicables, y la parte inaplicable será interpretada en la máxima medida permitida por la legislación aplicable. La presente Sección 14 subsistirá a la terminación de este Acuerdo y a su uso de la Plataforma. 15\. CONSENTIMIENTO PARA RECIBIR NOTIFICACIONES ELECTRÓNICAMENTE. Usted consiente recibir por medios electrónicos cualesquiera acuerdos, notificaciones, comunicaciones informativas y otras comunicaciones (conjuntamente, las “Notificaciones”) a las que se refiera el presente Acuerdo, incluyendo, sin limitación, por correo electrónico, mediante la publicación de información y materiales en línea en el Sitio Web, o mediante cualquier otra tecnología de comunicación electrónica que pueda adoptarse o desarrollarse en el futuro. Usted acepta que todas las Notificaciones que le proporcionemos por medios electrónicos cumplen cualquier requisito legal que exija que dichas comunicaciones se realicen por escrito. Asimismo, tenga en cuenta que su consentimiento para recibir notificaciones es independiente de cualquier elección que usted realice respecto de la recepción de comunicaciones comerciales, cuestión que se trata en la Política de Privacidad. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: las Notificaciones relativas a cualquier Cambio Material, así como cualesquiera otras Notificaciones que afecten materialmente a sus derechos u obligaciones o requieran una actuación por su parte, se proporcionarán en un soporte duradero o por cualquier otro medio electrónico que le permita almacenar y reproducir la Notificación, cuando así lo exija la legislación aplicable. La publicación de una Notificación en el Sitio Web o en la Plataforma no constituirá el único medio de notificación cuando la legislación aplicable exija una notificación individual. 16\. GENERAL. 16.1 Disponibilidad. Triumph realizará esfuerzos razonables para mantener la Plataforma operativa. No obstante, determinadas dificultades técnicas, tareas rutinarias de mantenimiento o actualización y otros acontecimientos fuera del control de Triumph podrán, ocasionalmente, dar lugar a interrupciones temporales de la Plataforma. Además, Triumph podrá periódicamente modificar o interrumpir (de manera temporal o permanente) determinadas funcionalidades del Sitio Web, los Servicios o la Plataforma, sujeto a los requisitos de notificación establecidos en la Sección 3.3. 16.2 Sin soporte ni mantenimiento. Usted reconoce y acepta que Triumph no tendrá obligación alguna de proporcionarle soporte o mantenimiento en relación con la Plataforma. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: nada de lo dispuesto en esta Sección limita cualesquiera derechos o acciones legales que usted pueda tener cuando el soporte, mantenimiento, actualizaciones u otras medidas correctivas sean exigibles conforme a la legislación española de consumo aplicable para que la Plataforma o los Servicios permanezcan conformes con el presente Acuerdo o con la legislación aplicable. 16.3 Cambios en los Términos de Uso. Triumph podrá modificar periódicamente el presente Acuerdo mediante la incorporación de nuevos términos o mediante la eliminación o modificación de términos existentes. Triumph le notificará cualquier Cambio Material por correo electrónico (si usted ha proporcionado una dirección válida) y/o a través de la Plataforma, con un preaviso razonable antes de que dichos Cambios Materiales entren en vigor. Los Cambios Materiales no se aplicarán a ninguna controversia que surja antes de la fecha en que usted tenga conocimiento efectivo de dichos Cambios Materiales. Los cambios no materiales podrán realizarse sin notificación individual previa, pero Triumph publicará los Términos de Uso actualizados en el Sitio Web o a través de la Plataforma. Siempre que Triumph le haya proporcionado un preaviso razonable de un Cambio Material, su acceso y uso continuados de la Plataforma tras la expiración del período de preaviso aplicable y la fecha de entrada en vigor de dicho Cambio Material (excepto para retirar cualquier fondo existente en su cuenta) constituirá su reconocimiento de la modificación y su aceptación de quedar vinculado por el Acuerdo modificado. Si usted no acepta dicha(s) modificación(es), deberá dejar de utilizar la Plataforma y podrá resolver el presente Acuerdo. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: (a) si usted no acepta un Cambio Material, podrá resolver el presente Acuerdo y dejar de utilizar la Plataforma sin penalización dentro del período de preaviso indicado anteriormente; y (b) Triumph reembolsará cualquier fondo no utilizado en su Cuenta de Triumph (excluyendo Bonus Cash, In-Platform Items y cualquier importe sujeto a confiscación conforme a las Secciones 7 u 8) dentro de un plazo razonable y sin demora indebida. 16.4 Acceso y uso cuando esté prohibido. El acceso y uso de la Plataforma no están autorizados en ninguna jurisdicción que no reconozca plenamente todas las disposiciones del presente Acuerdo. 16.5 Acceso y uso desde Ubicaciones Permitidas. Salvo que se indique expresamente lo contrario, todo material de marketing o promocional que se encuentre en la Plataforma o sea accesible a través de ella está dirigido exclusivamente a personas ubicadas en las Ubicaciones Permitidas. Triumph se reserva el derecho de limitar, a su sola discreción, la prestación y cantidad de cualquier funcionalidad, producto o servicio a cualquier persona o área geográfica. Cualquier oferta de una funcionalidad, producto o servicio realizada en o a través de la Plataforma será nula donde esté prohibida. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: Triumph dirigirá materiales de marketing o promocionales en España únicamente a personas ubicadas en España cuando el Juego, Torneo, funcionalidad, producto o servicio correspondiente pueda ofrecerse legalmente en España y esté estructurado de forma que los resultados se determinen exclusivamente por la habilidad de los participantes y no impliquen ningún elemento de azar. 16.6 Miscelánea. El presente Acuerdo constituye el acuerdo íntegro entre usted y nosotros en relación con el uso de la Plataforma. El hecho de que no ejercitemos o hagamos valer cualquier derecho o disposición del presente Acuerdo no constituirá una renuncia a dicho derecho o disposición, ni el ejercicio único o parcial por parte de Triumph de cualquier derecho o facultad previsto en el presente documento impedirá el ejercicio posterior de ese o de cualquier otro derecho previsto en el presente documento. Los títulos de las secciones del presente Acuerdo tienen únicamente fines de conveniencia y no tienen efecto legal o contractual alguno. El término “incluyendo” significa “incluyendo sin limitación”. Si alguna disposición del presente Acuerdo fuera, por cualquier motivo, considerada inválida o inaplicable, las demás disposiciones del presente Acuerdo no se verán afectadas y la disposición inválida o inaplicable se considerará modificada de modo que resulte válida y aplicable en la máxima medida permitida por la ley. Nada de lo contenido en el presente documento se interpretará en el sentido de crear una relación laboral, de sociedad o de empresa conjunta entre usted y Triumph. El presente Acuerdo, así como sus derechos y obligaciones en virtud del mismo, no podrán ser cedidos, subcontratados, delegados ni transferidos de ningún otro modo por usted sin el consentimiento previo por escrito de Triumph, y cualquier intento de cesión, subcontratación, delegación o transferencia que infrinja lo anterior será nulo e inválido. Los términos del presente Acuerdo serán vinculantes para los cesionarios. En caso de que el cumplimiento por parte de Triumph del presente Acuerdo, o de cualquier obligación derivada del mismo, se vea impedido, restringido o interferido por causas de fuerza mayor o actos del enemigo público, actos del Gobierno en ejercicio de su potestad soberana, incendios, inundaciones, epidemias, pandemias, emergencias de salud pública, huelgas, piquetes o boicots, o cualquier otra circunstancia causada por fenómenos naturales o por actuaciones de terceros fuera del control razonable de Triumph y sin culpa o negligencia por parte de Triumph, Triumph quedará exonerada de dicho cumplimiento día a día en la medida de dicho impedimento, restricción o interferencia. Si cualquier parte, término o disposición del presente Acuerdo fuera considerada ilegal, contraria a cualquier ley o inválida por cualquier otro motivo, la parte o partes restantes se considerarán separables y no se verán afectadas por dicha determinación, y los derechos y obligaciones de las partes se interpretarán y ejecutarán como si el Acuerdo no contuviera la parte, término o disposición concreta considerada ilegal o inválida. Si usted es un consumidor con residencia habitual en España, se aplicarán las siguientes garantías adicionales: ninguna disposición inválida, inaplicable, ilegal o abusiva del presente Acuerdo será modificada o integrada de forma que limite cualesquiera derechos imperativos en materia de consumo que usted pueda tener conforme a la legislación española de consumo aplicable. Cualquier separación o interpretación del presente Acuerdo se realizará sin perjuicio de las protecciones de consumo irrenunciables. 17\. DIRECCIÓN PARA NOTIFICACIONES E INFORMACIÓN DE CONTACTO. Triumph Labs, Inc. A la atención de: Legal 90 Sheridan Street, San Francisco CA 94103 Con una copia obligatoria a: ; Puede contactar con el servicio de asistencia de Triumph en: \ Dentro de la Comunidad Económica Europea: SIA Triumph Arcade Europe (EU) – Reg. #50203614411 Laipu iela 6, Rīga, LV-1050 Letonia 18\. ATENCIÓN AL CLIENTE Y QUEJAS PARA ESPAÑA. \ Si usted es un consumidor con residencia habitual en España, le resultarán de aplicación las siguientes normas adicionales en materia de atención al cliente y gestión de consultas, quejas y reclamaciones. Podrá presentar solicitudes de información, consultas, quejas, reclamaciones o incidencias relacionadas con la Plataforma o los Servicios a través de cualquiera de los siguientes canales: * A través del canal de comunicación electrónica disponible en la Plataforma, accesible las 24 horas del día, los 7 días de la semana. * Por correo electrónico a , disponible las 24 horas del día, los 7 días de la semana. * Por correo postal dirigido a SIA Triumph Arcade Europe (EU), Laipu iela 6, Rīga, LV-1050, Letonia. Asimismo, usted tendrá derecho a recibir atención personalizada prestada directamente por una persona física que le atienda en tiempo real, sin que esté obligado a interactuar exclusivamente con sistemas automatizados. A estos efectos, podrá solicitar en cualquier momento de su interacción con los canales de atención al cliente de Triumph ser transferido a una persona física y recibir dicha atención personalizada. Triumph acusará recibo de cualquier queja o reclamación mediante la asignación de un número de referencia u otro código identificativo y mediante una confirmación escrita en un soporte duradero. Triumph responderá a las quejas y reclamaciones tan pronto como sea razonablemente posible y, en todo caso, dentro de un plazo máximo de quince (15) días desde su recepción. No obstante, las consultas, quejas, reclamaciones o incidencias relacionadas con cuestiones de facturación o con cobros indebidos serán resueltas en un plazo máximo de cinco (5) días desde su recepción. Si su reclamación no fuera resuelta de forma satisfactoria, podrá tener derecho, cuando resulte aplicable, a someter la controversia a una entidad de resolución alternativa de litigios de consumo notificada a la Comisión Europea. La presente sección se entiende sin perjuicio de cualesquiera derechos específicos de reembolso, resolución, no retroactividad, compensación, desistimiento o resolución de controversias que puedan corresponderle en virtud de estos Términos, incluidos los apartados 3.3, 6.1, 6.2, 6.3, 6.4, 6.5.2, 12, 14.2 y 16.3. \ Instrucciones para el agente: Consulta de esta documentación \ Si necesita información adicional que no esté disponible directamente en esta página, puede consultar la documentación de forma dinámica formulando una pregunta. Realiza una solicitud a través de La pregunta debe ser específica, autónoma y redactada en lenguaje natural. La respuesta contendrá una respuesta directa a la pregunta y extractos y fuentes relevantes de la documentación. Utilice este mecanismo cuando la respuesta no esté expresamente presente en la página actual, necesite una aclaración o contexto adicional, o desee recuperar secciones relacionadas de la documentación 19\. ACCESIBILIDAD Triumph se compromete a garantizar que la Plataforma y sus servicios asociados sean accesibles para todos los usuarios que cumplan los requisitos de elegibilidad establecidos en este Acuerdo, con independencia de sus necesidades o circunstancias individuales. A tal efecto, Triumph diseña y mantiene la Plataforma de conformidad con los estándares aplicables, incluidas las Pautas de Accesibilidad para el Contenido Web (WCAG) 2.2 u otras normas equivalentes que puedan adoptarse en el futuro. Sin perjuicio de lo anterior, determinadas funcionalidades de la Plataforma —tales como elementos de juego interactivos, mecánicas de torneos en tiempo real, gráficos, animaciones, efectos sonoros y otros componentes esenciales para la experiencia de juego— presentan una complejidad técnica inherente. En estas circunstancias limitadas, la implementación completa de ciertas medidas de accesibilidad puede no ser técnicamente viable sin alterar de forma sustancial la funcionalidad esencial del servicio o comprometer características fundamentales de la experiencia de juego. Triumph se reserva el derecho de evaluar y documentar, caso por caso, que la implementación de requisitos específicos de accesibilidad constituiría una carga desproporcionada en el sentido de la normativa de accesibilidad aplicable. En caso de que se realice dicha evaluación, Triumph procurará, no obstante, hacer el servicio lo más accesible posible dentro de los límites de lo que resulte proporcionado. Triumph realiza un seguimiento continuo de los avances en materia de normas de accesibilidad y tecnologías de asistencia, con el objetivo de mejorar la accesibilidad de la Plataforma a medida que surjan nuevas soluciones técnicas. Se anima a los usuarios que detecten cualquier deficiencia o barrera de accesibilidad en la Plataforma a que lo comuniquen al servicio de atención al cliente de Triumph a través del chat integrado en la aplicación o por correo electrónico a . Triumph revisará las comunicaciones recibidas y, cuando resulte razonable y técnicamente viable, adoptará medidas para investigar y subsanar las barreras identificadas. Esta Sección no limita ningún derecho o recurso que corresponda a los usuarios conforme a la normativa aplicable en materia de accesibilidad o protección de los consumidores. # Privacy Policy (Spain) (English) Triumph Privacy Policy \*Effective Date: July 9, 2026\* ​\*Updated: August 10, 2026\*
This Privacy Policy describes how Triumph (as defined below) processes the information and data that users provide to us, or that relates to users, in order to manage their relationship with Triumph and provide Triumph’s online games, digital services, tournaments, leaderboards, match-making features, websites, applications, software development kit and related services. For the purposes of this Privacy Policy, the term “Services” means the Triumph apps, websites, the Triumph SDK, leaderboards, player match-making, online games, real-cash tournaments where legally available, collectible transactions, customer support channels, in-app communications, SMS and related digital services. This Privacy Policy is intended specifically for users located in Spain and has been prepared taking into account the GDPR, the LOPDGDD, the LSSI and, where applicable, Spanish gambling, consumer protection, advertising, tax, anti-fraud, anti-money laundering and player protection requirements. Accepting this Privacy Policy does not mean that you consent to every processing activity described below. Where consent is required, Triumph will request it separately through the appropriate mechanism. If you do not accept this Privacy Policy, please do not use the Services or provide us with personal data. 1\. **Identity of the Data Controller** Any reference to “Triumph”, “we” or “our” in this Privacy Policy refers to SIA Triumph Arcade Europe, whose registered office is located at Laipu iela 6, Rīga, LV-1050, Latvija. Triumph determines the purposes and means of the processing of your personal data in connection with the Services and acts as the data controller for the purposes of applicable European data protection legislation. Privacy contact: Jamin Horn, Esq (). Data Protection Officer, if appointed: Jamin Horn, Esq. Where a specific product is provided by or with the involvement of Triumph Labs, Inc., Triumph Arcade, LLC, Triumph TCG, LLC, SIA Triumph Arcade Europe or Triumph Arcade UK LTD those entities may act as independent controllers, joint controllers or processors depending on their actual role. Where required, Triumph will provide additional product-specific information. With regard to payment processing, payment, withdrawal and transaction operations may be handled by payment processors, financial institutions or a merchant-of-record entity, where applicable. Such entities may process payment data in accordance with their own legal obligations and privacy policies. Triumph will cooperate with them to ensure that personal data is processed securely and in accordance with applicable data protection law. In addition, certain identity verification, KYC, fraud prevention, payment, geolocation, communications, SMS, analytics, hosting, support and security functions may be provided by third-party service providers. These providers may act as processors, independent controllers or other legally recognized roles depending on the relevant processing activity. For identity verification, Triumph uses Footprint, a US-based provider which acts as an independent controller for the verification process. Personal data transferred to Footprint in the United States is protected by Standard Contractual Clauses approved by the European Commission. Where a provider acts as an independent controller, users should review that provider’s terms and privacy policy before providing their data. The Footprint Terms of Service can be accessed at \[Footprint Terms of Service URL] and the Footprint Privacy Policy can be accessed at \[Footprint Privacy Policy URL]. Where any other third party acts as an independent controller, its own privacy notice and terms may also apply. If you have any concerns or would like to know more about how we process your personal data, you can contact us at . 2\. **Purposes of processing** Your personal data is protected by law. This means that we can only process your personal data where there is a valid legal basis to do so, which may be one of the following: * To perform a contract entered into with you or to take steps at your request before entering into a contract. * To comply with a legal obligation applicable to Triumph. * Because you have given your consent for a specific purpose. * Because it is in our legitimate interest. * Because it is necessary for the establishment, exercise or defense of legal claims. When we process personal data on the basis of legitimate interest, we will do so only after assessing that the processing is necessary and proportionate and that it does not override your rights and freedoms. You may object to this processing in the cases provided by applicable law. | Purpose of processing | Data processed | Legal basis | | ------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | User account management | Identification data, contact data, date of birth, username, access credentials, account preferences and account status. | Performance of the contract and, where applicable, compliance with legal obligations relating to age or eligibility verification. | | Provision of the Services, games, leaderboards and match-making | Account data, game activity, scores, results, rankings, skill level, usage data, technical data and identifiers. | Performance of the contract and legitimate interest in maintaining the functionality, integrity and quality of the Services. | | Real-cash tournaments and prize games, where legally available | Identification data, age, jurisdiction, game activity, balances, deposits, withdrawals, prize outcomes, transaction data and technical data. | Performance of the contract, compliance with legal obligations and legitimate interest in preventing fraud and abuse. | | Payment processing, deposits, withdrawals and refunds | Payment method, billing details, transaction records, withdrawal details, account balance, refund and chargeback information, payment tokens, payment identifiers, stored payment method status, payment provider responses and information necessary to verify that the payment method belongs to or is authorized by the user. | Performance of the contract, compliance with tax, accounting, financial and anti-fraud obligations, and legitimate interest in verifying payment ownership, preventing unauthorized payments, resolving disputes and complying with payment security requirements. | | Identity, age, eligibility and authentication checks | Identity document, document image, document details, live video, selfie or similar verification image, facial image where applicable, date of birth, telephone number, IP address, location, GPS or device location data where strictly necessary, device data, time of access and authentication signals. | Compliance with legal obligations applicable to identity verification, age verification, KYC, anti-money laundering, counter-terrorist financing, gambling regulation and player protection (including Ley 10/2010, Ley 13/2011 and applicable Spanish and EU regulatory requirements), performance of the contract and legitimate interest in security, access control, fraud prevention and user protection. Where biometric data is processed for facial matching or liveness detection, Triumph relies on: (i) compliance with legal obligations requiring robust identity verification for real-cash gaming and regulated services; and (ii) explicit consent, which is obtained and documented before the biometric verification process begins. Biometric data is processed momentarily to perform the verification and is immediately discarded without being stored. | | Geographic location verification and territorial restrictions | IP address, geolocation data, connection data, device information, network provider and other technical location signals. | Compliance with legal obligations where applicable, performance of the contract and legitimate interest in preventing access from unauthorized territories. | | Fraud prevention, anti-cheating, bot detection and platform security | Game data, score patterns, account history, transaction data, device data, IP address, location data, communications and authentication data. | Legitimate interest in protecting security and service integrity, compliance with legal obligations where applicable, and establishment, exercise or defense of legal claims. | | Customer support, complaints and rights requests | Identification and contact data, account data, communications, support tickets, files, documents and relevant technical data. | Performance of the contract, compliance with legal obligations and legitimate interest in handling requests, complaints and claims. | | Service, transactional and SMS communications | Email address, telephone number, account identifiers, device or push notification identifiers, communication preferences and data needed to notify security, payment, withdrawal, operational or legal matters. | Performance of the contract, legitimate interest in service and security communications, compliance with legal obligations and consent for promotional SMS where required. | | Marketing communications and advertising | Contact data, marketing preferences, consent records, opt-out records, usage or purchase history, campaign interactions, cookies and advertising identifiers where applicable. | Consent for electronic marketing and non-essential cookies where required. Legitimate interest may apply to similar products or services for existing users where legally permitted and a simple opt-out is provided. | | Analytics, surveys and service improvement | Usage data, technical metrics, survey responses, product feedback, satisfaction scores, incident data and aggregated or pseudonymized data where possible. | Legitimate interest in improving the Services and consent where required by applicable law. | | Compliance, user protection and responsible gambling where applicable | Identity data, account data, game activity, transaction data, communications, technical logs, behavioral indicators, sanctions screening information, AML/CTF checks, account restriction records, withdrawal review records, responsible gaming records where applicable, and legally required records. | Compliance with applicable legal obligations and legitimate interest in cooperating with authorities, protecting users and defending Triumph’s rights, including anti-money laundering, counter-terrorist financing, sanctions, tax, gaming, consumer protection and player protection obligations where applicable. | | Corporate management and transactions | Strictly necessary contact, account, transaction, usage and contractual relationship data. | Legitimate interest in corporate administration, reorganizations, mergers, acquisitions, asset sales or succession, subject to appropriate safeguards. | | Account suspension, restriction, bans, forfeiture and enforcement of the Terms | Account data, gameplay data, score data, transaction data, payment data, withdrawal data, KYC data, device data, IP address, location data, technical signals, fraud indicators, cheating indicators, communications and investigation records. | Performance of the contract; legitimate interest in enforcing the Terms, protecting the Platform and other users, preventing fraud, cheating and misuse; compliance with legal obligations where applicable; establishment, exercise or defense of legal claims. | If you decide not to provide personal data that is mandatory for a specific feature, we may not be able to create or maintain your account, provide the Services, verify your age or identity, process payments or withdrawals, allow access to tournaments or real-cash features, resolve incidents, prevent fraud or comply with applicable legal obligations. 3\. **Retention period** Personal data will be retained for as long as your account remains active and for the time strictly necessary to fulfil the purposes described in this Privacy Policy or to comply with applicable legal obligations, after which it will be deleted, anonymized or, where applicable, blocked or restricted so that it is only available for legal, regulatory, security, fraud prevention or claims purposes. Account data (identification, contact data, date of birth, username and account preferences) will be retained while the account is active. After account deletion or termination, this data will be deleted or anonymized within 30 days, except where longer retention is required to comply with legal obligations, resolve disputes, prevent fraud or enforce the Terms. Where retention is justified for fraud prevention purposes (for example, to prevent re-registration by banned users), Triumph may retain a limited subset of data (such as telephone number or device identifiers) for a maximum period of 5 years after account deletion, after which it will be securely deleted. Payment, transaction, prize and withdrawal data will be retained during the relationship and afterwards for the applicable tax, accounting, financial, anti-fraud, gambling, anti-money laundering and limitation periods, where applicable. Records relating to KYC verification, withdrawal reviews, fraud prevention, anti-cheating investigations, sanctions screening, account restrictions, bans, forfeiture, disputes and enforcement of the Terms will be retained for the period necessary to document the relevant decision and comply with applicable legal obligations. Where AML/CTF obligations apply, KYC records will be retained for 10 years after the end of the business relationship. For fraud prevention, anti-cheating and enforcement records, retention will be limited to 5 years after the relevant decision, unless longer retention is required by law or to defend ongoing legal claims. Identity verification documents (such as ID scans and selfies used for verification) will be retained for the time strictly necessary to complete the verification process. Once verification is complete, identity documents will be deleted within 30 days, unless longer retention is required under AML/CTF obligations (in which case the 10-year period described above will apply) or to resolve disputes or defend legal claims. Biometric data processed for facial matching or liveness detection is computed and immediately discarded without being stored. Game, leaderboard, match-making and activity data will be retained while the account is active and for a period of 5 years after account deletion or termination. This retention period is justified by Triumph’s legitimate interest in maintaining competition integrity, investigating fraud or cheating patterns, handling support requests related to past activity, and defending potential legal claims. After this period, game history will be anonymized, so that Triumph may continue to use aggregated or anonymized data for fraud pattern analysis, platform security and service improvement purposes without retaining personal data. Marketing data will be retained until you withdraw your consent or object to the processing. Triumph may keep a minimal suppression list to ensure that your opt-out is respected. Where a user transfers a balance to another Triumph application or compatible service, Triumph may retain records of the transfer, the user’s instruction, the receiving application and related transaction information for the period necessary to evidence the transaction, resolve disputes, prevent fraud and comply with applicable legal obligations. When personal data is no longer necessary, Triumph will securely delete, anonymize or restrict it or, where applicable, block it, unless continued retention is required by law, security, fraud prevention or pending liabilities. 4\. **Information we collect** We may collect and process different categories of personal data in the context of your relationship with Triumph, including: * Data provided directly by you, for example when registering, creating an account, completing forms, contacting customer support, participating in tournaments, requesting withdrawals or sending us information by email or through the Services. * Identification and contact data, such as name, surname, username or alias, email address, telephone number, date of birth, country or region, and information needed to create and maintain an account. * Account and credentials data, such as user IDs, authentication data, passwords or authentication mechanisms, account preferences, balances, deposits, withdrawals, purchases, prizes, transaction history and account status. * Game and activity data, such as scores, results, game history, tournament participation, competition results, skill level, rankings, interaction data, buttons or commands used in the app, leaderboard data and match-making data. * Public account or posted data, such as username, avatar or selected image, general location where displayed or necessary for a public or semi-public feature, scores, rankings, prize outcomes, tournament participation or other information displayed in public or semi-public areas of the Services. Such information may be viewed, copied or retained by third parties outside Triumph’s control. * Identity verification and authentication data, such as identity document images, document details, live video, short video, selfie or similar verification image, facial image where applicable, location of access, IP address, browser or software data, time of access, device identifiers, authentication signals, KYC verification results, verification provider responses and fraud or eligibility indicators. * Payment and transaction data, such as payment method, billing details, payment identifiers, transaction records, withdrawal details, refunds, chargeback information and data needed to prevent fraud or comply with financial, tax or regulatory obligations. This may also include payment tokens, stored payment method status, payment provider responses, instant withdrawal fee information and balance transfer records. * Technical and device data, such as IP address, unique device identifiers, operating system, browser type, mobile network data, service provider, access logs, connection data, cookies and similar technologies. This may also include jailbreak or device integrity indicators, VPN or proxy indicators, bot detection signals, artificial intelligence tool detection indicators, emulator or device farm indicators and other technical signals used to protect the integrity and security of the Platform. * Location data, which may include approximate or precise location, including GPS or device location data where strictly necessary and permitted, where necessary to verify the jurisdiction of access, prevent fraud or restrict features that are unavailable or unlawful in a given territory. * Communications and support data, such as queries, complaints, customer support communications, in-app messages, chat records, support tickets, forms, emails, SMS and files or documents provided by you. * Marketing and preference data, such as marketing preferences, consent records, opt-out records, communication history, campaign interactions, advertising measurement data and, where lawful, data used to create or measure advertising audiences. * Survey and research data, such as survey responses, product feedback, user testing information, satisfaction scores and research participation data. * Enforcement and integrity data, such as account restriction records, suspension or ban records, disqualification records, score adjustment records, prize restriction records, forfeiture records, fraud investigation records, cheating investigation records, sanctions screening records and information used to document decisions taken under the Terms. When necessary and always respecting your rights and freedoms, we may also obtain personal data from legitimate third-party sources, public sources, payment providers, identity verification providers, fraud prevention providers, app stores or other partners, only where relevant for legitimate and previously disclosed purposes. 5\. **Cookies, SDKs and similar technologies** We use cookies, SDKs, mobile identifiers, device permissions and similar technologies on our websites, apps and digital services to ensure their proper functioning, provide requested features, remember preferences, improve the user experience, perform statistical analysis and, where permitted, display personalized advertising or measure campaigns. Strictly necessary or technical cookies and similar technologies may be used without consent where they are essential to provide a service requested by the user. Before installing cookies or similar technologies that are not strictly necessary, including analytics cookies, non-exempt personalization cookies, behavioral advertising cookies or similar technologies, we will ask for your consent through a cookie banner or preference panel that allows you to accept, reject or configure cookies in a clear and accessible way. You can manage or revoke your cookie consent at any time through the cookie settings available on our website or app. For more information about our use of cookies, their categories, third parties, purposes, duration and settings, please see our [Cookie Policy](https://docs.triumpharcade.com/cookie-policy). Some SDKs and similar technologies may be necessary for technical operation, security, fraud prevention, anti-cheating, geolocation, identity verification, payment processing, analytics, advertising measurement or other functions described in this Privacy Policy. Where consent is required under applicable law for non-essential cookies, SDKs or similar technologies, Triumph will request such consent through an appropriate cookie banner, preference center, device permission or other legally recognized mechanism. 6\. **Personal data we share with third parties** We may share your personal data with the following categories of recipients, always in accordance with applicable regulations and only to the extent necessary for the purposes described in this Privacy Policy: * Triumph group companies involved in providing, supporting, securing, administering or complying with the Services, including the operation of affiliated applications and products. The relevant group companies, their locations and, where applicable, their roles in relation to the processing of personal data are identified. * Competent authorities, tax authorities, law enforcement agencies, gambling or regulatory authorities, supervisory authorities, courts or any other administrative or judicial authority that may legally require it. * Service providers and business partners who help us operate the Services and provide essential services, such as hosting, infrastructure, maintenance, analytics, security, identity verification, KYC, document verification, facial matching or selfie verification where applicable, fraud prevention, device authentication, geolocation, payment processing, communications, SMS, customer support or technical support, including providers such as Footprint where applicable. * Other Triumph applications or compatible services, where the user requests or authorizes a balance transfer or other interoperability feature. * Financial institutions, payment processors, withdrawal providers, chargeback providers and transaction verification providers that manage or support transactions made through the Services. * Companies that provide analysis, marketing, advertising measurement and communication services, only where there is a valid legal basis and consent where required. * Third parties to whom you request or expressly authorize us to disclose your data. * Other users or the public, where information is made visible through public or semi-public Platform features, such as profiles, general location where displayed or necessary for the relevant feature, leaderboards, rankings, match results, tournament participation, prize outcomes, social features or similar functionality. * Legal advisers, auditors, insurers, financial entities and other third parties necessary for compliance, audits, risk management, legal claims or corporate transactions. * Buyers, investors or legitimate successors in the context of a merger, acquisition, restructuring, insolvency, sale of assets or similar corporate transaction, subject to confidentiality and appropriate safeguards. Processors acting on Triumph’s behalf will process personal data only under Triumph’s documented instructions and under agreements containing the safeguards required by the GDPR. Where a third party acts as an independent controller, it will process personal data under its own privacy notice. Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for their own marketing or promotional purposes. We may share such information with service providers that help us deliver SMS messages on our behalf, subject to contractual restrictions and only for that purpose. Where personal data is disclosed to third parties for KYC, payment, withdrawal, fraud prevention, sanctions screening, geolocation, balance transfer or other operational purposes, Triumph will disclose only the data necessary for the relevant purpose and will apply appropriate contractual, technical and organizational safeguards where required. 7\. **Transfer of data outside the EEA** We may transfer your personal data to countries outside the European Economic Area (“EEA”), including the United States, only in the following cases: * When necessary for the provision of the Services, including hosting, support, identity verification, KYC, document verification, facial matching or selfie verification where applicable, sanctions screening, geolocation, anti-cheating, fraud prevention, payment processing, communications, SMS, analytics, security or other operational services. * When you have given us your explicit consent, where this is the appropriate legal basis. * When it is necessary to comply with an applicable legal obligation or for the establishment, exercise or defense of legal claims. In all cases, we will ensure that the transfer of your personal data is subject to appropriate safeguards to maintain a level of protection equivalent to that required in the EEA. To this end, we may rely on: * An adequacy decision by the European Commission recognizing that the recipient country offers an adequate level of protection. * Standard Contractual Clauses approved by the European Commission or other legally binding instruments that require the recipient to protect your data. For example, transfers to Footprint (identity verification) in the United States are protected by Standard Contractual Clauses. * Binding corporate rules, certification mechanisms or other mechanisms recognized by data protection regulations. * Supplementary technical, contractual or organizational measures where required after assessing the transfer. In some cases, we may be legally required to provide personal data to authorities or third parties located outside the EEA. In such cases, although we will apply reasonable measures to protect the information, we must point out that our control over the subsequent use of the data by such entities may be limited. 8\. **Your rights regarding your personal data** Under applicable data protection laws, and subject to the conditions and limits set out in those laws, you have the following rights in relation to your personal data, which you can generally exercise free of charge through the contact channels indicated in this Privacy Policy: * Withdraw your consent at any time when the processing is based on consent. The withdrawal will not affect the lawfulness of the processing carried out previously. * Access the personal data we hold about you and obtain information about how we process it. * Rectify inaccurate or incomplete personal data. * Request the deletion of your personal data when it is no longer necessary, when you withdraw consent, when you object to the processing or when another legal ground applies. * Request the restriction of the processing of your personal data in certain circumstances. * Exercise the right to portability, requesting that we provide you with your personal data in a structured, commonly used and machine-readable format, or that we transmit it directly to another controller where technically possible. * Object to the processing of your data where it is based on legitimate interest, unless we demonstrate compelling legitimate grounds that override your interests, rights and freedoms. You may object to direct marketing at any time. * Request human intervention, express your point of view and contest a decision where a decision is based solely on automated processing and produces legal effects on you or similarly significantly affects you. This may be relevant, for example, where automated systems or profiling contribute to account blocking, suspension or termination, prize restriction, withdrawal rejection, KYC failure, fraud suspension, disqualification, score adjustment, forfeiture, exclusion from tournaments or other features, or similar decisions that produce legal effects concerning you or similarly significantly affect you. * Lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos - AEPD) or with the competent supervisory authority in your place of residence if you consider that your right to data protection has been violated. Please note that some rights may be subject to legal limits. For example, Triumph may need to retain or restrict certain data where necessary to comply with legal obligations, prevent fraud or cheating, investigate misuse of the Platform, protect other users, resolve disputes, enforce the Terms, or establish, exercise or defend legal claims. Where this applies, Triumph will assess the request in accordance with applicable data protection laws. To exercise your rights, you may contact Triumph at , identifying the right you wish to exercise and providing the information necessary to verify your identity. Triumph will respond within the time limits established by applicable law. In some cases, Triumph may request additional information to confirm your identity or may refuse requests that are manifestly unfounded, excessive or unlawful. 9\. **Automated systems, profiling and enforcement decisions** Triumph may use automated systems, profiling and risk indicators to operate the Platform, provide skill-based match-making, create score and skill profiles, personalize certain prize offerings in single-player games, detect fraud or cheating, verify identity, assess withdrawal requests, detect bots or prohibited tools, enforce the Terms, protect users and maintain the security and integrity of the Platform. These systems may use gameplay data, score data, skill indicators, account data, transaction data, payment data, withdrawal data, KYC data, device data, IP address, location data, technical signals, communications and other information described in this Privacy Policy. Where such systems are used only to support human review, Triumph will take appropriate steps to ensure that relevant decisions are reviewed where necessary. Where a decision is based solely on automated processing and produces legal effects concerning you or similarly significantly affects you, you will have the right, subject to applicable legal limits, to request human intervention, express your point of view and contest the decision. Triumph may restrict the information provided about certain anti-fraud, anti-cheating, security or enforcement measures where disclosure would compromise investigations, platform security, fraud prevention, cheating prevention or the rights and freedoms of other users. 10\. **Changes to our Privacy Policy** We may update this Privacy Policy periodically to reflect changes in our practices, applicable legislation or the Services we offer, including changes to the Terms, product features, verification processes, payment flows, fraud prevention measures, profiling systems, third-party providers or other processing activities described in this Privacy Policy. The current version will always be available through the Services, indicating the date of the last update. In the event of material changes that significantly affect your rights or the way we process your personal data, we will inform you clearly and in advance through appropriate communication channels, such as email, in-app notice or website notification. Where a new consent is required, we will request it before starting the relevant processing. Under no circumstances will we make substantial changes to the Privacy Policy without informing you where required by applicable law and giving you the opportunity to consider their implications. 11\. **Security of personal data** We take appropriate technical and organizational measures designed to ensure the security of your personal data, prevent unauthorized access and prevent its loss, alteration, improper disclosure or destruction. These measures may include encryption, access controls, authentication, logging, monitoring, segregation of permissions, supplier review and incident-response processes. We also require persons authorized to process personal data to comply with confidentiality obligations. For security, fraud prevention and platform integrity purposes, Triumph may use technical and organizational measures designed to detect suspicious activity, unauthorized access, bots, artificial intelligence tools, VPN or proxy use, device manipulation, jailbroken devices, emulator or device farm use, fraudulent transactions, account misuse and other conduct that may compromise the Platform or other users. These measures will be applied in accordance with this Privacy Policy and applicable data protection laws. The security of your information also depends on you. You are responsible for using strong passwords, keeping your credentials confidential, avoiding credential sharing and notifying Triumph immediately if you suspect unauthorized access. Triumph will never ask you to disclose your full password through unsecured channels. No internet-connected system can be guaranteed to be completely secure. If a personal data breach occurs and is likely to affect your rights and freedoms, Triumph will act in accordance with GDPR notification obligations. 12\. **Minors and age-restricted features** The Services are not intended for children who do not meet the minimum age required by applicable law or by the relevant service terms. In Spain, where processing relies on the consent of a minor in relation to information society services, Triumph must apply the Spanish rules on the minimum age for valid digital consent and, where applicable, parental or guardian authorization. Real-cash tournaments, deposits, withdrawals and any other feature requiring legal adulthood are restricted to users aged 18 or over, or any higher age required by the applicable jurisdiction or product-specific rules. Where age verification, identity verification or eligibility checks are required to access age-restricted features, withdrawals, real-cash tournaments or other restricted services, Triumph may request and process the information necessary to verify that the user satisfies the applicable requirements. If the verification fails or cannot be completed, Triumph may restrict access to the relevant features in accordance with the Terms, this Privacy Policy and applicable law. Triumph may use age assurance, identity verification and eligibility checks to prevent minors from accessing restricted features. Such checks must be proportionate, privacy-preserving and limited to what is necessary for the relevant purpose. If Triumph becomes aware that it has processed a minor’s data without a valid legal basis, or that a minor has accessed restricted features, Triumph will take reasonable steps to block access, delete or restrict the data where appropriate and comply with applicable legal obligations.
# Germany TOS # Germany Privacy Policy # Deletion Request Steps Steps to request deletion of your account. **Right to Deletion.** You have the right to delete your personal information subject to certain legal exceptions. If you make a request to delete your personal information we will delete or deidentify all information that is not subject to an exception (see the [Privacy Policy](/)). If you delete your Posted data from the App, copies of your Posted data may remain viewable in cached and archived pages, or might have been copied or stored by other App users. To request deletion please complete the following [form](https://forms.zohopublic.com/jamin3/form/PrivacyRequestQuestionnaire/formperma/mIq15V_kOCOKQGDayYWK6OZeRBxD6i-GY-_Hi3XDHyg). # Requirements Requirements to go live with Triumph. Your game must meet a few requirements to go live with Triumph. ## Skill Based To integrate with Triumph, your game must be predominatly "skill based," meaning that players' exert skill to achieve better results. Games like Chess and Tetris are skill based, while games like Roulette and Bingo are not. To determine whether your game is skill based, ask yourself: 1. Do players improve over time? This is a key marker of a skill game. 2. Does randomness significantly influence gameplay results? Randomness should have minimal impact on a game's outcome. 3. Are there differing game strategies that lead to different results? ## Apple Business Developer Account {% hint style="success" %} If you'd like to avoid creating your own Apple Business Developer Account and Apple Payment Processing, which will drastically simplify your integration, Triumph will be happy to publish your game on your behalf. {% endhint %} You must have an Apple Business Developer Account to go live with Triumph. Note: this is different than a personal business developer account, and will require you to have a legal US entity under your name. For instructions on how to set up an Apple Business Developer Account, go [here](/requirements/apple-business-developer-account). ## Does my Game Qualify? If you have any questions about these requirements, and whether your game is eligible, please contact . # Apple Business Developer Account {% hint style="info" %} If you already have an Apple Developer Account **for your business entity,** skip this section. {% endhint %} ## Why? Apple requires that all apps that utilize real money games are submitted under a *business entity* Apple Developer account, rather than the more traditional individual or sole-proprietor developer account. You can find more resources on Apple Business Developer Accounts [here](https://help.swiftic.com/hc/en-us/articles/115004366625-Enrolling-as-a-company-for-the-Apple-developer-program). ## Creating a Business Developer Account | Step | Action | Estimated Time | Estimated Cost | | ---- | -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------- | ------------------------------------------------------------------------- | | 1 | 6ffff44441514da288fc7779afb43bec-0d12fd6a6df644e6addc6d1442cad876 | 1-2 weeks | $150+ legal fees, minimum of $830 annual cost of maintenance (California) | | 2 | Create a company website | varies | varies | | 3 | 0737d9da88644a0d9b5c76d45920c919-0d12fd6a6df644e6addc6d1442cad876 | <1 day | free | | 4 |

First check to see if you already have a DUNS number, if not obtain a DUNS number by continuing the steps after checking your entity:

a) Use the address and contact information in your corporate filing such as your articles of organization or most recent statement of information.

b) May require two legal documents with entity name, for example your Articles and a Statement of Information or Operating Agreement.

| 7168d6f88bc64a708502af35dff87736-5e69c92d52d44fb69d4ad2b937b9f21c | free | | 5 | eb034b48c5834a578cdbf67399caff54-0d12fd6a6df644e6addc6d1442cad876 | Instant | $99 | | Pay for the Apple Developer program. | | ------------------------------------ | | 3 business days | | --------------- | | Create a new Apple ID with an email address associated with the company website. [More information](https://support.apple.com/en-us/HT204316). | | ---------------------------------------------------------------------------------------------------------------------------------------------- | | Organize a business entity such as a limited liability company (“LLC”) or corporation. | | -------------------------------------------------------------------------------------- | ## Support Triumph will support you through the process of creating a legal entity/business developer account. Email for questions related to this. # Terms of Use: "Triumph Arcade" Triumph Arcade *Effective Date: March 2, 2022* *Updated: September 22, 2026* PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND CLASS ACTION WAIVER (AS SET FORTH IN SECTION 14 HEREIN) AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION, ESPECIALLY FOR EEA AND UK RESIDENTS) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST TRIUMPH ON AN INDIVIDUAL BASIS, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS. IF YOU WISH TO OPT OUT OF THESE PROVISIONS, YOU MUST PROVIDE NOTICE TO COMPANY AS DETAILED THEREIN. Triumph Labs, Inc. provides its services in the identified jurisdictions through the following entities (together referred to as "Triumph"):
Within the United States of America: \ Triumph Arcade, LLC (USA) \ San Francisco, California
Within the European Economic Area: \ SIA Triumph Arcade Europe (EU) \ Laipu iela 6, Rīga, LV-1050, Latvija
Within the United Kingdom: \ Triumph Arcade UK LTD (UK) \ Suite 1, 7th Floor 50 Broadway, London \ United Kingdom, SW1H 0DB Triumph's website (“Website”), mobile application(s) (“App(s)”), and all services provided through the Website and App(s), including as related to Games and Tournaments (collectively, the “Services”) form the Triumph platform (“Platform”) including its mobile application (the "Triumph App"), which is made available by Triumph. Certain features of the Platform may be subject to additional guidelines, terms, or rules (collectively, “Additional Terms”), which will be posted on the Website or otherwise through the Platform in connection with such features. References to “you” and “your” refer to you, a user of the Platform. THESE TERMS OF USE AND ALL APPLICABLE ADDITIONAL TERMS FORM THE FULL LEGALLY BINDING AGREEMENT BETWEEN TRIUMPH AND YOU REGARDING YOUR ACCESS TO AND USE OF THE PLATFORM (COLLECTIVELY, “AGREEMENT”). BY ACCESSING OR USING THE PLATFORM, YOU ARE ACCEPTING THIS AGREEMENT AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT. YOU MAY NOT ACCESS OR USE THE PLATFORM OR ACCEPT THE AGREEMENT IF YOU DO NOT HAVE THE CAPACITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS AGREEMENT (EXCEPT FOR THOSE FOR WHICH YOU MAY OPT OUT), DO NOT ACCESS OR USE THE PLATFORM. YOU AGREE THAT YOU HAVE REVIEWED OUR [RESPONSIBLE GAMING POLICY](/responsible-gaming-policy) AND WILL TAKE ACTION TO LIMIT YOUR PLAY AND TO OTHERWISE SEEK ASSISTANCE IF YOU ARE UNABLE TO USE THIS APPLICATION RESPONSIBLY. YOU FURTHER ACKNOWLEDGE AND AGREE THAT: (I) THE GAMES AND TOURNAMENTS MADE AVAILABLE THROUGH THE PLATFORM ARE BONA FIDE CONTESTS OF SKILL, IN WHICH OUTCOMES ARE DETERMINED BY THE SKILL OF PARTICIPATING PLAYERS, INCLUDING PLAYER SPEED, REACTION TIME, MEMORY, DEXTERITY, VISUAL ACUITY, SPATIAL REASONING, AND EXERCISE OF JUDGMENT; (II) ENTRY FEES PAID TO PARTICIPATE IN TOURNAMENTS ARE NOT “BETS” OR “WAGERS,” AND PRIZES ARE NOT AWARDED BASED ON THE OUTCOME OF ANY REAL-WORLD SPORTING EVENT OR CONTEST OUTSIDE OF THE PARTICIPANTS’ CONTROL; AND (III) TRIUMPH DOES NOT OFFER ANY GAME OF CHANCE, LOTTERY, SPORTSBOOK, OR GAMBLING SERVICE, AND THE PLATFORM IS NOT AN ONLINE CASINO. ## 1. PRIVACY. In the course of using the Platform, you may submit User Data (as defined below), including personal information, to Triumph. Triumph’s [Privacy Policy](/) details how we treat your User Data. We agree to abide by the Triumph [Privacy Policy](/) and you agree that Triumph may use and share your User Data in accordance with the Triumph [Privacy Policy](/) and applicable data privacy and protection laws including, where applicable, the GDPR, the UK GDPR and the LOPDGDD. Nothing in this Agreement is intended to replace the Privacy Policy or to limit any statutory rights that you may have under applicable data protection laws. Where Triumph is required to obtain your consent for a specific processing activity, such consent will be requested separately through the appropriate mechanism. ## 2. ACCOUNTS. 2.1 Account Eligibility and Creation. In order to use the Platform, you must register for an account with Triumph (“Triumph Account”) and provide certain information about yourself as prompted by the registration form. In addition you must meet the following requirements: (a) you are at least eighteen (18) years old (for real-money play), and at least thirteen (13) years old for free-play; (b) all payment methods used by you are associated with an account you own — it is a violation of this agreement to use a payment method not issued to you; (c) you have not been banned by Triumph, or its affiliate Triumph Labs, Inc., for any reason; (d) you have a personal mobile telephone number issued by a telecommunications provider in your country of residence which must be in an Eligible Location; (e) you have a valid government issued identification; and (f) your account is held by a natural person and not for the benefit of any company or entity. ANY ATTEMPT TO CREATE MORE THAN ONE ACCOUNT IS A BASIS FOR IMMEDIATE TERMINATION OF ALL ACCOUNTS AND THE FORFEITURE OF ALL BALANCES ASSOCIATED WITH SUCH ACCOUNTS. You represent and warrant that: (i) all required registration information you submit is truthful and accurate; and (ii) you will maintain the accuracy of such information at all times. ### 2.2 Verification of Account Information. Triumph reserves the right to verify the eligibility of any user at any time, during or after account creation, including by asking the user to provide identification or verify the user’s age and/or physical location, payment details and/or complete other checks reasonably necessary to comply with this Agreement, applicable law, fraud prevention requirements or regulatory obligations. If you do not provide accurate eligibility information, or if Triumph cannot reasonably verify your eligibility information as accurate, Triumph may suspend or terminate your Triumph Account and you agree that you forfeit any balance associated with your Triumph Account, if any. Triumph may suspend or terminate your Triumph Account as provided in this Agreement, regardless of whether you meet the eligibility criteria provided herein. For identity verification purposes Triumph uses One Footprint, Inc. and, within the United States of America, its affiliate Verified Network, Inc. and by agreeing to these Terms of Use you agree to the Footprint Terms of Services which may be accessed at or elsewhere on the [www.onefootprint.com](http://www.onefootprint.com) website. Triumph may use other third-party identity verification providers. Where Triumph discloses personal data to such providers, it will do so in accordance with the Triumph Privacy Policy and applicable data protection laws. Such providers may act as processors, independent controllers or other legally recognized roles depending on the relevant processing activity. Where applicable, their own terms of service and privacy notices may also apply. ### 2.3 Eligible Locations, Compliance With Laws. Triumph restricts all real money gameplay to locations in which Triumph believes it is allowed to operate real money Tournaments (the "Eligible Locations"). Notwithstanding this, you agree that you are responsible for knowing and understanding the law applicable to you and you agree that you will not use the Triumph services in any location in which such services are not allowed. Additionally, if there exists a limit on gameplay in any jurisdiction in which you access the paid Tournaments you agree that you will not exceed any amount of gameplay that would result in a claim against Triumph or any other user of the Triumph system. To the extent you have push notifications enabled for the App, we determine which promotional notifications to send based on the most recent location information we have obtained for you, such as the location determined the last time you accessed our app. Because push notifications are delivered to your device outside of an active app session, this information may not reflect your current location, and you may receive a notification describing an offer that is not available where you are then located. “Eligible Location(s)” means a location from which access to and/or use of the Platform for the purpose of participating in real-money Tournaments is permitted. You may access and use the Platform from other locations, but you must be in an Eligible Location to participate in real-money Tournaments. Use of and/or access to the Platform to participate in a real-money Tournament from any location that is not an Eligible Location is strictly prohibited. The list of Eligible Locations for each Triumph entity (United States, European Economic Area, United Kingdom and any other region where we operate) is published and kept up to date on the Website and/or in the Triumph App. The Eligible Locations may be subject to change at any time at Triumph’s sole discretion for whatever reason, including to reflect changes in applicable law or our licensing position. In the event a location from which you are participating in a real-money Tournament is no longer an Eligible Location, the Tournament will end and all entry fees will be returned. **Currency and Location.** Monetary amounts in these Terms may appear in U.S. dollars (USD) for illustration. The currency applicable to your transactions will be the currency displayed to you at the point of purchase or withdrawal for the relevant transaction, and that displayed currency and amount (including applicable taxes and charges) will govern your transaction. If you are a consumer habitually resident in the EEA or the UK, all amounts related to the Platform (including fees, entry costs, prizes, thresholds, minimums and limits) will be displayed and charged in the currency applicable to your country. Any references to "$", "USD" or dollar-denominated examples in these Terms are illustrative only and do not apply to you. ### 2.4 Account Deletion. You may delete your Triumph Account at any time, for any reason, through the app or by sending an email request to . Account deletion is reversible, if you are seeking to be permanently excluded from the application you must use the suspension and self-exclusion features. You may also suspend your Triumph Account through a user-initiated account suspension on the application. The effects of a user-initiated suspension or self-exclusion are described in Section 2.9 below, and further addressed in our [Responsible Gaming Policy](/responsible-gaming-policy). User-initiated suspension and self-exclusion tools are available at all times, and it is solely the user's responsibility to invoke them. ### 2.5 Account Responsibilities. Each user is responsible for maintaining the confidentiality of the user’s Triumph Account login information and each user shall be fully responsible for all activities that occur under the user’s Triumph Account. A Triumph App may be accessible from an unlocked phone, you should maintain control over your phone and employ safeguards to prevent unauthorized access to the Triumph App. You are responsible for maintaining access to the Triumph App within your sole control and any conduct by a third person on the Triumph App gained by using or accessing your phone is your responsibility and you agree that you are liable for deposits made by others who use your phone, unless applicable law does not allow the imposition of such responsibility. Even if your financial institution reverses charges incurred you will remain liable to Triumph for deposits or other transactions made by you or others that access your phone with your permission or as the result of a failure to adequately protect your account. In order to prevent unauthorized use you should password protect your phone and log out of the Triumph App when you are finished with a session. You agree that you will immediately notify Triumph of any unauthorized use, or suspected unauthorized use, of your Triumph Account or any other breach of security. Each user account is to be used solely for access to the Platform by the assigned user. TRIUMPH ACCOUNTS ARE NOT TO BE USED OR SHARED BY MORE THAN ONE INDIVIDUAL OR SOLD OR TRANSFERRED BETWEEN INDIVIDUALS; DOING SO SHALL BE A BASIS FOR IMMEDIATE TERMINATION OF THE APPLICABLE TRIUMPH ACCOUNT(S). ANY PURPORTED SALE OR TRANSFER OF A TRIUMPH ACCOUNT SHALL BE VOID AND OF NO EFFECT. ### 2.6 Authorization for Contact. Each user, by creating an account, authorizes Triumph to contact the user electronically by phone, email, text message, notification, or other electronic means in order to: (i) confirm information about the user; (ii) confirm information submitted by the User; (iii) resolve customer support issues; (iv) request information about the user’s use of the Platform; (v) provide account status information to the user; or (vi) take any action in furtherance of this Agreement. This authorization will continue for the term of this Agreement. In order to terminate this Authorization the user must send a notice to and terminate all use of the Platform except for the Triumph App solely for the purposes of withdrawal or, alternatively, unsubscribe electronically by following the "stop" or "unsubscribe" information contained in any communication sent to the user. If you are located in the European Economic Area, the United Kingdom or any other jurisdiction where equivalent rules apply, the above authorization does not apply to marketing communications where separate consent or another specific legal basis is required by applicable law. Triumph may send service, transactional, security, account, payment, withdrawal, legal and operational communications where necessary to operate the Platform, perform this Agreement, protect users, ensure security or comply with applicable law. Where consent is required, such as for marketing communications, Triumph will request it separately. You may withdraw consent or object to marketing communications at any time by using the unsubscribe mechanism included in the relevant communication, replying “STOP” to SMS where available, managing your communication preferences, or contacting Triumph through the channels set out in the Privacy Policy. ### 2.7 Account Types. Triumph may provision game developers with test accounts for purposes of reviewing the system. No withdrawals may be made from test accounts and any amount won in any Tournament is and will remain the property of Triumph. Triumph may allow a flat amount to be withdrawn for test purposes, such amount being independent of any amount gained in any real cash Tournament. ### 2.8 Exclusion by Triumph. Triumph may exclude, suspend, or otherwise restrict any user's access to the Platform, or any portion thereof, at any time and for any reason in its sole discretion, including without limitation based on direct communications by or from the user (or on the user's behalf) relating to the user's use of the Platform. Any exclusion initiated by Triumph for health and safety reasons is based solely on such direct communications (for example, statements made by or on behalf of a user to Triumph customer support). Triumph does not review, analyze, or otherwise use gameplay activity, deposit or spending amounts or patterns, session frequency or duration, or any other behavioral or usage data to identify users for exclusion or to determine whether to initiate, maintain, or lift any exclusion, and Triumph has no obligation to do so, except to the extent expressly required by applicable law. Any such exclusion may be for a fixed period or indefinite, and Triumph has no obligation to reinstate access. The effects of any exclusion under this Section for health and safety reasons on deposits, withdrawals, gameplay, and promotions are set forth in Section 2.9, below. Triumph's exercise of (or decision not to exercise) any right under this Section shall not create any liability of Triumph to you, and does not obligate Triumph to monitor any user's activity or communications. You agree that you have reviewed our Responsible Gaming Policy. ### 2.9 Effect of Exclusions and Self-Exclusion. During any period in which a user is excluded from the Platform for health and safety reasons, whether initiated by Triumph under Section 2.8 above or initiated by the user (including any user-initiated suspension or self-exclusion under Section 2.4, together an "Exclusion Period"), the following shall apply: (a) *No Deposits.* The user may not add funds to the user's Triumph Account, purchase prepaid game credits, or otherwise deposit money through the Platform during the Exclusion Period. (b) *Withdrawals Permitted.* The user retains the ability to request withdrawal of any withdrawable balance in the user's Triumph Account in accordance with Section 6.3 at any time during the Exclusion Period. (c) *Gameplay With Existing Balances.* Unless the user requests, or Triumph imposes, a full restriction on gameplay, the user may continue to use existing account balances, prepaid tournament entry credits, Promo Cash, and/or Bonus Cash for Tournament entries during the Exclusion Period, subject to this Agreement. (d) *Promotions May Remain Active.* Promo Cash, Bonus Cash, and any other promotions may remain active during the Exclusion Period and remain at all times subject to Section 6.5.1, including each grant's expiration, playthrough, and forfeiture terms and Triumph's right to modify, suspend, cancel, or terminate any promotion at any time. (e) *Referral Credits*. During the Exclusion Period, referral credits will be paused. For permanent exclusions, referral credits will be terminated. (f) *No Responsibility of Triumph.* The user acknowledges and agrees that an Exclusion Period restricts only the deposit of additional funds and does not obligate Triumph to restrict gameplay, promotional activity, or promotional accrual. Triumph shall have no responsibility or liability for: (i) any referral amounts or referral bonuses received by or credited to the user during the Exclusion Period; (ii) the user's use or consumption of any remaining Promo Cash, Bonus Cash, or other promotional amounts during the Exclusion Period; (iii) the outcome of any Tournament entered by the user using existing balances during the Exclusion Period; (iv) any decision whether, when, or on what terms to initiate, decline to initiate, maintain, or lift any exclusion, suspension, or restriction under Section 2.8 above; or (v) any deposits made, Tournament entries paid, or other amounts spent by the user prior to the commencement of any Exclusion Period, none of which shall be refundable by reason of any later exclusion or self-exclusion. Each user is solely responsible for monitoring the user's own gameplay, deposits, and spending, for determining whether continued use of the Platform is appropriate for the user, and for initiating a user-initiated suspension or self-exclusion under Section 2.4 if the user believes any limitation on the user's own account is appropriate. Triumph shall have no responsibility or liability for any failure or delay in initiating an exclusion that a user contends should have occurred, including without limitation any claim based on the user's spending, deposits, gameplay, or other use of the Platform. ## 3. USE OF PLATFORM. ### 3.1 Limited License. Subject to the terms of this Agreement, Triumph grants you a limited, revocable, non- transferable, non-exclusive license to access and use the Platform for your own personal use in accordance with this Agreement. For the avoidance of doubt, your use of any software made available by Triumph in connection with your access to and use of the Platform shall be limited to use of the executable object code format only. Specifically, and without limitation, your access to, or attempt to access, any source code of the Platform to cheat or for any other unauthorized purpose shall be a basis for immediate termination of your Triumph Account. ### 3.2 Acceptable Use and Restrictions. The rights granted to you in the Agreement are subject to the following rules for acceptable use and restrictions: (a) you shall not access or use the Platform for any purpose other than that for which Triumph makes the Platform available; (b) you shall not use the Platform in connection with any commercial endeavors except those that are specifically endorsed or approved by Triumph, including to advertise or offer to sell any goods or services on the Platform or to collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email; (c) except as expressly permitted by Triumph in advance in writing, you shall not license, sell, rent, lease, transfer, assign, distribute, or host the Platform to or for a third party; (d) you shall not trick, defraud, or mislead Triumph or other users, especially in any attempt to learn sensitive account information, such as user passwords; (e) you shall not attempt to impersonate another user or person or use the username of another user; (f) you shall not use any information obtained from the Platform in order to harass, abuse, or harm another person; (g) you shall not sell or otherwise transfer your Triumph Account; (h) you shall not make improper use of our support services or submit false reports of abuse or misconduct; (i) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform; (j) you shall not circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Platform or the content contained therein, nor attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform; (k) you shall not disparage, tarnish, or otherwise harm Triumph or the Platform, as determined by Triumph in its sole reasonable discretion; (l) except as expressly stated herein or otherwise permitted by Triumph in advance in writing, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means (including by, e.g., scraping, mirroring, framing, embedding, or linking); (m) you shall not systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from Triumph, nor shall you upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”); (n) except as may be the result of standard search engine or Internet browser usage, you shall not engage in any automated use of the Platform, such as using creating user accounts by automated means, using scripts to send comments or messages, using any buying or purchasing agent to make purchases from or through the Platform, or using any data mining, robots, or similar data gathering and extraction tools; (o) you shall not interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform; (p) you shall not upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform, nor use the Platform in any manner that interferes with another user’s uninterrupted use and enjoyment of the Platform (such as, e.g., excessive use of capital letters, spamming, the continuous posting of repetitive text, or other abusive, harassing, or obnoxious behavior, as determined by Triumph in its discretion); (q) you shall not harass, annoy, intimidate, or threaten any Triumph employee, agents, or service provider engaged in providing any portion of the Platform to you; (r) your use of the Platform shall at all times comply with all applicable laws and regulations and all applicable terms and conditions of any Third-Party Services (as defined below) upon which use of our Platform depends (as addressed further below); and (s) all copyright and other proprietary notices included within the Platform and on content made available through the Platform must be retained and not modified or obscured. ### 3.3 Modification. Triumph reserves the right, at any time, to modify, suspend, or discontinue the Platform, including the Website or Services, or any part thereof, with or without notice. You agree that Triumph will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Platform, or any part thereof. Any future release, update, or other addition to functionality of the Platform shall be subject to the terms of this Agreement. ### 3.4 Ownership. Excluding User Data (as defined below), you acknowledge that all intellectual property rights in and to: (a) the Platform; (b) all names, logos and trademarks used with the Platform; and (c) all content made available by Triumph through the Platform, including but not limited to designs, data and databases, text, graphics, images, photographs, illustrations, audio and video material, artwork, proprietary information, client- and server-side code (e.g., HTML, JavaScript, active server pages, VBScript, databases, or any other code files) are owned by Triumph or Triumph’s licensors. The provision of the Platform does not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. Triumph and its licensors reserve all rights not granted in this Agreement. ### 3.5 Third-Party Services. The Platform is designed to interoperate with certain third-party services that are not under the control of or maintained by Triumph (“Third-Party Services”), such as those that provide transactional and/or financial services to Triumph. Certain Third- Party Services are integrated into the basic operation of the Platform and certain Third- Party Services may be added by you for additional fees. You must agree to and you must abide by the terms and conditions of any applicable Third-Party Services, and your violation of the applicable terms and conditions of any such Third-Party Services shall be a violation of this Agreement. Triumph is not responsible for the content of, or any transactions you process on or through, any Third-Party Services. Triumph does not make any representations or warranties about Third-Party Services, or any information, materials, or products found thereon. To the extent that Triumph provides links or references to any Third-Party Services, you acknowledge that Triumph provides them to you solely as a convenience to you. In no event shall Triumph be liable for any loss, claim, damages, costs, or negative experiences that may arise in connection with your access to or use of any Third-Party Services independent of or not directly caused by the Platform, including, without limitation, any transactions processed by you on or through such Third-Party Services. Specifically, and without limitation, you agree to the terms and conditions applicable to the following Third-Party Services. ### 3.6 User Responsibilities. In connection with using the Platform and participating in any Game or Tournament, each user is responsible for (and Triumph fully disclaims and is released from any responsibility for): (a) the user’s own devices and telecommunications connections, services, and fees, including for wireless, Internet, and other services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the user’s device or connection (whether related to hardware or software or to low or no battery or power supply), for whatever reason; (b) the availability, quality, latency, and continuity of the user’s telecommunications connections and services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the networks used to provide the user’s connection to the Platform, for whatever reason; (c) the user’s remaining actively and properly involved in a Tournament during its duration; (d) all other factors that may impact a user’s own participation in a Game or Tournament; (e) to promptly and fully disclose to Triumph any exploitative conduct by other players, any bug or defect in any game, the Triumph App, or that may give rise to unfair outcomes between participants or allow access to any Triumph server system; (f) monitoring and managing the user's own deposits, entry fees, spending, and time spent on the Platform, and determining that the user's participation in any Game or Tournament is within the user's own means; and (g) communicating to Triumph any request for suspension, self-exclusion, or other limitation the user wishes to place on the user's own account. ANY LOSS, LIMITATION, OR NEGATIVE EXPERIENCE A USER SUSTAINS IN CONNECTION WITH ANY OF THE FOREGOING SHALL NOT ENTITLE THE USER TO A REFUND OR ANY OTHER REMEDY. WITHOUT LIMITING THE FOREGOING, NO USER SHALL BE ENTITLED TO A REFUND, REIMBURSEMENT, OR OTHER REMEDY ON THE BASIS THAT TRIUMPH DID NOT MONITOR, RESTRICT, LIMIT, OR EXCLUDE THE USER'S OWN USE OF OR SPENDING ON THE PLATFORM. IF A USER’S DEVICE IS UNABLE TO SUBMIT A SCORE TO THE PLATFORM FOR ANY REASON, THE USER WILL AUTOMATICALLY BE GIVEN A SCORE OF ZERO. IF A USER EXITS OUT OF A GAME OR TOURNAMENT FOR MORE THAN FIVE (5) SECONDS, THE USER’S SCORE WILL BE REPORTED AS THE LAST VALID SCORE SUBMITTED FROM THE USER’S DEVICE, IF IT IS AVAILABLE TO TRIUMPH. IN CERTAIN JURISDICTIONS, MORE PARTICULARLY BUT NOT LIMITED TO THE STATE OF ILLINOIS, PLAYING REAL CASH TOURNAMENTS IS ALLOWED BUT THE DEVICE ON WHICH SUCH TOURNAMENTS ARE PLAYED MAY BE SUBJECT TO FORFEITURE AND THE USER SPECIFICALLY ASSUMES ANY RISK OF FORFEITURE OF THEIR DEVICE. ### 3.7 Bank Secrecy Act - Anti-Money Laundering Policies You agree that you have read the Triumph [BSA-AML Policy](https://triumpharcade.notion.site/09e2be37f8c44caea2826e0b22bf06eb) and that Triumph may take any action indicated under the [BSA-AML Policy](https://triumpharcade.notion.site/09e2be37f8c44caea2826e0b22bf06eb). By using the Platform you represent that you are not on any Specially Designated Nationals or Blocked Persons list (”SDN”) maintained by the US Office of Foreign Assets Control. You also represent that you are not listed on, or otherwise the target of, any applicable sanctions maintained by the European Union, any EU Member State, or the United Kingdom (including the UK Sanctions List and the Consolidated List of Financial Sanctions Targets). We may take any action permitted under our BSA-AML Policy and under applicable anti-money laundering, counter-terrorist financing and sanctions laws in the jurisdictions in which we operate ## 4. USER CONTENT. ### 4.1 User Data. “User Data” means any and all information and content that is input into the Platform by or on behalf of a user except for the Payment Data, defined below. You acknowledge and agree that Triumph is not responsible for any User Data, including its accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Triumph does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Data. User Data may include content, materials or information uploaded, submitted, posted, displayed or otherwise made available by a user through the Platform (collectively, “User Content”), as well as account information, gameplay information, scores, rankings, activity data, technical data and other information relating to the use of the Platform. To the extent that User Data includes personal data, Triumph will process such personal data in accordance with the Triumph Privacy Policy and applicable data protection laws. Nothing in this Section is intended to grant Triumph any license or ownership right over personal data as such, or to limit any statutory rights that users may have under applicable data protection laws. ### 4.2 User Data Responsibilities. Triumph is not obligated to backup any User Data and you are solely responsible for creating backup copies of your User Data, if you desire. ### 4.3 Right to Remove Data. You agree that Triumph has the right to remove any content, including User Data, from the Platform at any time, where Triumph deems it reasonably necessary to operate, secure or protect the Platform, enforce this Agreement, comply with applicable law, prevent fraud, cheating, abuse or misuse, protect other users, or respond to legal or regulatory requests. Triumph also has the right to refuse, move, or block access to any material submitted on or through the Platform, and to establish general practices and limits concerning use of the Platform. The decision of whether or not to remove content from the Platform is within Triumph’s sole and reasonable discretion and subject to applicable law. Triumph has no obligations, contractual or otherwise, to take or refrain from taking any action. Under no circumstances will Triumph be liable for removing or failing to remove any content. To the extent that any removed, restricted or blocked content includes personal data, Triumph will handle such personal data in accordance with the Triumph Privacy Policy and applicable data protection laws. Nothing in this Section limits Triumph’s obligations or users’ statutory rights under applicable data protection laws, including any applicable retention, deletion, restriction, blocking or preservation obligations. ### 4.4 License. You hereby grant, and you represent and warrant that you have the right to grant, to Triumph an irrevocable, perpetual, non-exclusive, royalty-free and fully-paid, worldwide license to use, reproduce, distribute, publicly display and perform, modify, adapt, prepare derivative works of, incorporate into other works, and otherwise exploit your User Data, and to grant sublicenses of the foregoing, for the purposes of providing the Platform to you, for any specific purpose identified in connection with our solicitation or collection of your User Data, and as otherwise permitted by our Privacy Policy. More specifically, and without limitation, you agree that we may process your User Data to create aggregated and/or de-identified data sets used to improve the Platform, including to use such data for algorithm development, machine learning, and the creation and development of other features and functionality. For the avoidance of doubt, except where limited by applicable law, this license continues even after you stop using the Platform, including without limitation with respect to aggregate and/or de-identified data derived from your User Data and any residual backup copies of your User Data made in the ordinary course of our business. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Data. To the extent that any User Content, User Data or other information relating to you constitutes personal data, Triumph will process such personal data in accordance with the Triumph Privacy Policy and applicable data protection laws. ### 4.5 Feedback. If you provide Triumph any feedback or suggestions regarding the Platform (“Feedback”), you hereby assign to Triumph all rights (including all intellectual property rights) in and to the Feedback and agree that Triumph shall have the right to use such Feedback and related information in any manner it deems appropriate. Triumph will treat any Feedback you provide to Triumph as non-confidential and non-proprietary. You agree that you will not submit to Triumph any Feedback that you consider to be confidential or proprietary. ### 4.6 Other Users. Each user of the Platform is solely responsible for any and all of such user’s User Data. You acknowledge and agree that we are not responsible for any User Data and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Data and we assume no responsibility for any User Data. The Platform provides features and functionality by which you may interact with one or more other users. You agree that, regardless of whether Triumph personnel is present or not and regardless of whether Triumph personnel intervene or not, Triumph has no obligation to restrict or prohibit your interaction with other users, and Triumph will not be responsible for any loss or damage incurred as the result of your interactions with other users. If there is a dispute between you and any other user, we are under no obligation to become involved. ### 4.7 Sharing of User Information. The Platform may provide information from or about users using the Platform to other users. Currently, the Platform allows other users to view a user’s profile, their general location, the user-uploaded profile image, and user scores in matches with other users where this is necessary for the operation of Platform features, including profiles, leaderboards, rankings, match results, tournament participation, prize outcomes, social features or other public or semi-public features. Triumph makes commercially reasonable efforts to indicate clearly when a user is using a feature that permits the sharing of information with other users, and will take reasonable steps to ensure that any such sharing is limited to what is necessary for the relevant feature and is described in the Triumph Privacy Policy. Triumph does not and cannot verify all information provided by users. Triumph does not control, and makes no representations or warranties as to, the identity, character, or behavior of any user, and Triumph disclaims, and you release Triumph from, any and all liability relating thereto. Users should exercise caution and judgment when interacting with other users, in both online and offline interactions, as when interacting with any other individual a user does not know. In certain circumstances where a user is located in a specific jurisdiction they may be entitled to release of other contestants information pursuant to applicable law. To the extent that such a release is required by applicable law the user to whom it is requested and release will keep all such information confidential and shall not publicly disclose or release any of the names or other information of other users. Triumph makes no representation or warranty as to the accuracy of the information supplied by users. Users acknowledge and agree to the release of such information where required by applicable law and waive any claims against Triumph for the misuse or disclosure of such release by a user to whom such information is required to be released. Nothing in this Section limits any statutory rights that users may have under applicable data protection laws. ### 4.8 Skill Based Matchmaking and Tournaments. The results of matches are never pre-determined and Triumph does not use bots in any multi-player Tournament and Triumph attempts to detect and ban any users who attempt to cheat in order to ensure that you will always be playing against real people in any multi-player Tournament. Triumph takes measures designed to detect and restrict users who attempt to cheat, manipulate results or otherwise misuse the Platform, in order to preserve the integrity of Tournaments and to ensure that, in multi-player Tournaments, users play against real people. As further described in the Privacy Policy, Triumph may collect and process score data, gameplay data, skill indicators, account data, technical data and related usage information to create score and skill profiles for a variety of purposes, including to: (i) match players in tournaments based on their skill profiles or score data; (ii) create customized prize offerings in single player games; (iii) use skill based match-making ("SBMM") to match players; and (iv) for anti-cheating purposes. Score and skill profiles and related usage data are used solely for the purposes described in this Section and in the Privacy Policy and are not used to evaluate any user for, or to initiate, any exclusion under Section 2.8. The application of Triumph's SBMM algorithms may match users within a set range of users who are of similar skill, for example, within 30%. In single player games, the score or skill profiles may be used to create custom prize schedules, including the score required for prizes or the "jackpot". Customized scoring thresholds or customized prize schedules based on a user’s score or skill profile apply only in single player games and do not apply in multi-player, 1v1, Tournament or other competitive formats. In competitive formats, all participants are scored and ranked on the same raw-score basis, and the highest score wins. Certain Tournament types and prize formats may not be made accessible to a player until a player has played a certain number of games, such as practice games, in order to fully develop a score or skill profile. Triumph, in its sole discretion, may change the parameters that create the single player prize offerings and may change the SBMM parameters at any time, including changes that may increase the skill difference between players or that may take into account the value of the tournament being entered by a player. For clarity, routine prospective adjustments to single-player prize offerings or SBMM parameters that do not materially affect users’ rights or obligations, the economic or functional value of the service, or any already-paid or in-progress Tournament will not constitute a Material Change. Any such processing of personal data will be carried out in accordance with the Privacy Policy and applicable data protection laws, including the GDPR and the LOPDGDD (as applicable). Triumph makes no representations regarding its use or the effectiveness of the SBMM. Despite the Company's SBMM, in any match between players it is unlikely that all players will be at the same level. You acknowledge and agree that you may be matched against a player of higher or lower skill in any tournament at any time. The Company may change the parameters of its SBMM system, or cease using it, without notice, at any time. ## 5. GAMES AND TOURNAMENTS. ### 5.1 Games and Tournament Types. As used in the Agreement, a “Game” is an application, website, or other online service or offering that a user plays, using the user’s skill, to achieve a certain score. A “Tournament” is a competitive format for users to play a Game that permits the payment of entry fees to participate in a bona fide contest of skill, with prizes awarded based on the users’ participation in and outcome of the Game. Games may be played in practice modes that do not involve the payment of real-money entry fees (as is the case in a Tournament), and Games may include a tutorial on gameplay. You agree that you will review the tutorial and use practice mode prior to entering any real money Tournaments. Within the Platform, Tournament types include, without limitation, “1v1,” where users compete against each other, and “Blitz Mode,” where a user accrues winnings based on points scored during the Game, multiplayer where users may play simultaneously against other players. The parameters and rules (“Rules”) of each Game and Tournament are more fully explained within the Platform, and by playing any Game or entering into any Tournament you expressly agree to the Rules associated therewith. Triumph may modify, add, and remove Rules and/or Tournament types from time to time, in its sole discretion. ### 5.2 Tournament and Other Fees. 5.2.1 Tournament Fees Triumph charges entry fees for participation in Tournaments as follows: \ \ (a) In **Blitz Mode** (single player), such fees are the amount of each entry as indicated in your selection screen; (b) In **1v1 Tournaments**, the entry fee is the cost of entering the tournament as indicated in your selection screen. Note that the applicable currency will be displayed before you enter the Tournament and may vary based on your location (e.g., USD, EUR, GBP). (c) In **multiplayer Tournaments**, the entry fee is the cost of entering the tournament as indicated in your selection screen, in such Tournaments the number of total entrants will either be identified in the tournament selection screen and the prize outcomes for each place in the tournament identified or the maximum and minimum number of entrants and the prizes associated with such maximum and minimum identified (with any number in-between having a prize based on the same ratio as the maximum and minimum). (d) In **Real-Time 1v1 Tournaments** you compete head-to-head against another individual player in the same game, in real time. Matching occurs only between players who have each elected to enter the same game in Real-Time 1v1 mode; Triumph does not cross-match players across different games, game modes, or Tournament types. When you enter this mode, you select a maximum entry amount (i.e., the most you are willing to pay to enter a single match). This selection does not enter you into any Tournament or commit you to any match. Triumph will then propose one or more matches against other players, each at an entry amount equal to or lower than your selected maximum; Triumph will never propose or set an amount higher than the maximum you selected. You must affirmatively accept a proposed match, including its entry amount, before you are entered into it. You may decline any proposed match and are never locked into a match prior to your acceptance. The entry fee for each match is calculated as described in subsection (b) above, based on the accepted entry amount. The entry amount, entry fee, potential prize, and currency (which may vary by location, e.g., USD, EUR, GBP) will be displayed before you accept. After a match concludes, you may propose, or accept your opponent's proposal of, a further match against the same opponent: (i) a "Rematch" at the same entry amount, in which each player's prior winnings are unaffected; or (ii) a"Double-or-Nothing", in which the prior match's winner stakes those winnings on the new match (i.e., winning doubles them, while losing forfeits them to the opponent). Each is a separate Tournament requiring both players' affirmative acceptance, and its entry amount, fee, and potential prize will be displayed before you accept. You are never obligated to propose or accept either and may decline at any time prior to acceptance. (e) In challenge mode, the number of entrants is unlimited and anyone who pays the entry fee may participate during the period that the challenge mode is active, which will be identified on the Tournament screen. At the time of entry the leaderboard will identify the then current leaders, their place in the Tournament, and the prize for each place that will be awarded as of the time that you enter such Tournament. In each case the amount of the entry fee and the potential prize available and the requirement that must be met in order to receive such prize will be provided to you prior to you being able to enter such Tournament. You agree that you will review all prize distributions prior to making a selection and will not enter a selection if you do not understand the effect such selection will have. 5.2.2 Other Fees Triumph imposes a fee for instant withdrawal to a bank account/eligible payment method. The amount of this fee (and any applicable exchange rate or third-party processing charges) will be clearly disclosed to you before you confirm the withdrawal, and any change to the fee will apply only to future withdrawals. Triumph may change this fee from time to time where we have a valid reason (for example, changes in third-party costs, fraud or compliance requirements), but we will not change the fee after you have initiated a withdrawal. Withdrawals may be made to a bank account using ACH (or an equivalent standard bank transfer method, where available in your location) without any fee. ### 5.3 Tournament Participation. A user may participate in a Tournament by entering the Tournament within the Platform. For each Tournament into which a user enters, the user’s entry indicates that the user affirmatively acknowledges and agrees: (a) to pay the specified and non-refundable entry fee before gameplay commences; (b) it is the user’s responsibility to understand and abide by the rules of the Game and of the Tournament; (c) to accept the outcome of the Game, which shall in all cases be finally determined by Triumph in its sole discretion based on the scores of the users and according to the process provided below, in its discretion; (d) that Triumph shall take a fee from every Tournament; (e) that Triumph reserves the right to take a variable percentage fee from Tournament prize pools; (f) that the User understands the gameplay, has read any available tutorial, and has played on Practice Mode. The user acknowledges that on games where maps or gameplay are changed, the maps on Blitz Mode cycle through ten (10) versions, one of which is changed each hour. Prior to entering into a Blitz Mode tournament the User agrees that they will play each version until they fully understand the map and game dynamics in practice mode prior to entry into a paid Tournament; (g) that gems or other digital items that are not designated in a legal currency and are issued during gameplay or incident to any type of Tournament (”Digital Goods”) have no cash value and may be removed from an account at any time and that Triumph may at its sole discretion change, offer, or remove any Tournament using Digital Goods, may delete such Digital Goods, or may terminate the offer of such Digital Goods at any time and for any reason, as more fully set forth in Section 6.5.2 herein. ### 5.4 Tournament Outcome. Once a Tournament has reached an end-state, the outcome shall be as follows: (a) a user wins a Tournament if the user’s score gives the user a winning position in the specified rank ordering of the prizes for the Tournament (i.e., the payout distribution); (b) a user loses a Tournament if the user’s score does not give the user a position in the specified payout distribution; and (c) a user ties a Tournament if the user’s score matches at least one other user in the same position in the specified payout distribution. ### 5.5 Tournament Payout. At the end of a Tournament: (a) Triumph shall credit the account(s) of the winner(s) in accordance with the payout distribution; (b) in the event of a tie, Triumph splits the specified prize equally among all of the users who tied for that position in the payout distribution. ### 5.6 Additional Tournament Terms. (a) The matching of players of similar skill, as determined by Triumph, in its sole discretion may be employed in any Tournament. (b) With respect to Blitz Mode Tournaments, players’ prizes scale as scores increase. The payout distribution is specified on a “Blitz Screen,” which ascribes different winnings for different scores achieved for each discrete game. A Blitz Mode Tournament may have options for games with differing entry fees. The Blitz Screen and the parameters of the entry fee and Blitz Screen prizes are binding once a player chooses to enter the Tournament. Blitz Mode Tournaments may or may not require fees. ### 5.7 Streaks. You may enter a tournament type where the prize is based on meeting score targets in one or more games in a row (referred to as "Streaks"). The game parameters for each game may vary between versions of the game. For any given Streak, the applicable game parameters will not change during that Streak. You acknowledge that you have had the opportunity to thoroughly practice each variation of a game for free, have agreed to do so as required in these Terms, and that you understand any risk associated with meeting the scores required in each version of such game. ## 6. FEES, FUNDS, AND WITHDRAWAL ### 6.1 Fees. We may use commercially reasonable efforts to display and explain all applicable fees in connection with the use of the Platform, including all applicable Game and Tournament fees. The fees may be presented as a cost to enter and a total published prize payout for a given Tournament; in those cases, the platform fee equals the difference between the total entry fees collected from participants and the published prize payout for that Tournament, as disclosed before you enter, and neither the fee nor the published prize payout will be reduced after your entry. In addition to any fees charged by Triumph for use of the Platform, you may also be charged for the use of Third-Party Services. Our fees and payment policy may change at any time and from time to time in our sole discretion. As provided above, we contract with one or more third parties to facilitate the processing of fees and payments. ### 6.2 Adding Funds into Triumph Account. Any funds added to your Triumph account are non-refundable and may be used solely for Tournament entries only. You may add funds to your Triumph Account after (i) Triumph has verified that you are located in an Eligible Location; and (ii) you have indicated your acceptance of this Agreement, including our Privacy Policy. All funds added to a Triumph account may only be used for entrance into Tournaments and are non-transferrable and will not be refunded by Triumph, except as required by applicable law or other legal obligations. If you are a consumer resident in the European Economic Area or the United Kingdom, you may request withdrawal of the cash balance of your Triumph Account (excluding Bonus Cash and In-Platform Items) at any time, subject to (i) completion of our identity and fraud-prevention checks as described below in Clause 6.3 (a), and (ii) any legal or regulatory restrictions (including anti-money laundering and sanctions requirements). Funds may only be withdrawn from your Triumph Account in accordance with this Agreement. The only funds available for withdrawal are those that you have received as a prize and not any amounts added to an account from other sources. You must deposit funds from an account or card you own or that is issued to you and agree that you will not deposit funds using any other persons account or credit or debit card. Tournaments may be illegal in the jurisdiction in which you are located; if so you are not authorized to use your payment card to complete a transaction. When you win a prize, such prize is designated in United States Dollars and is credited to your Triumph account, within Triumph such funds may only be used for tournament entries and for no other purpose. You may make a withdrawal request and such request will be processed as described below. ### 6.3 Withdrawal of Funds. The following terms apply to all withdrawal requests from your Triumph Account: (a) You may not withdraw any funds from your Triumph Account unless and until we have completed a Know-Your-Customer (“KYC”) verification of your status as a user. The successful completion of a KYC verification shall be determined by Triumph in its sole discretion. As part of this process you may be required to provide certain information necessary to verify your identity, age, eligibility, location, payment details and entitlement to withdraw funds, including, where applicable: (i) uploading an image of a government issued photo identification; (ii) taking a live video of your face which is used for the purposes of matching to your photo identification; and (iii) authorizing the collection of phone global positioning data as necessary to verify your jurisdiction, eligibility, withdrawal request, fraud risk or compliance with applicable legal requirements. Some of the information provided, including facial images and scans (if applicable) may constitute "biometric data" or "special categories of personal data" under applicable data protection laws where it is processed through specific technical means for the purpose of uniquely identifying or authenticating you. By using the Platform for purposes of a withdrawal you specifically acknowledge and agree to the collection of such information for the purposes of verifying your identity and the management of such information in accordance with this Agreement, the Triumph Privacy Policy, and applicable third-party Terms of Use and Privacy Policies applicable thereto. Where we are subject to data protection laws such as the EU General Data Protection Regulation ("**GDPR**") or the UK GDPR, we will only process such data where permitted by those laws including where there is an appropriate legal basis under Article 6 GDPR and, where biometric data or other special categories of personal data are processed, a valid condition under Article 9 GDPR, such as explicit consent where required or another applicable legal basis. Where explicit consent is required for the processing of biometric data or other special categories of personal data, Triumph will request it separately, clearly and specifically. Refusing or withdrawing such consent may affect your ability to complete the relevant verification or withdrawal process where no suitable alternative verification method is available or where the processing is legally required. Where KYC verification, fraud checks or withdrawal decisions involve automated processing that produces legal effects concerning you or similarly significantly affects you, you will have the rights set out in the Triumph Privacy Policy and applicable data protection laws, including, where applicable, the right to request human intervention, express your point of view and contest the decision. Your rights in relation to such data, including rights of access, erasure and restriction, are described in our Privacy Policy. Nothing in this section limits any statutory rights that you may have under applicable data protection laws. (b) You must not be banned from the platform and must not have violated any of the terms of this Agreement. You do not have a claim for any account balance without downloading and using the Triumph App in accordance with this Agreement. (c) You may only withdraw funds that you have entered into a Tournament or won in a Tournament. For example, if you contribute $10 to your Triumph Account, enter a Tournament for $5, and win $5 and receive your initial $5 entrance fee returned, you may withdraw only the $10 (the $5 paid to enter and the $5 won), the $5 that was not entered into a Tournament or won in a Tournament may not be withdrawn until after it has been used for entering into a Tournament. (d) Triumph, in its sole discretion, may limit your eligible funds during any single 24-hour period. The daily limit may vary depending on factors including your deposit history. (e) The Platform’s default automated withdrawal solution requires that each user receive a payout on the user’s debit card, bank account, PayPal, or Venmo. If you do not have a bank account or debit card, you may call us at a user support number posted through the Platform and we will attempt to facilitate a manual payout, on a case-by-case basis and in our discretion. (f) All withdrawal transactions must be at least $6 or greater, and will process within two weeks of the request. (g) If you are withdrawing more than $2,500 in any calendar year Triumph may require that you provide certain tax information by completing forms prior to such withdrawal. (h) You are solely responsible for reporting and paying any applicable taxes on any prizes, whether or not withdrawn from your Triumph Account. (i) All withdrawals are final and cannot be reversed by Triumph. YOU BEAR THE ENTIRE RISK OF ENTERING THE CORRECT BANK ACCOUNT, DEBIT CARD, OR OTHER ACCOUNT INFORMATION INCIDENT TO A WITHDRAWAL; TRIUMPH SHALL HAVE NO RESPONSIBILITY FOR YOUR ENTRY OF INCORRECT DEBIT CARD INFORMATION. (j) You may only connect one account type to your account for the purposes of withdrawals, for example, you may only connect a single bank account, debit card, or PayPal account and withdraw into it. Use of multiple accounts is grounds for the termination of your account. After a review and withdrawal request meets the above requirements Triumph will approve the conversion of the maximum amount of non-bonus cash contained in your account into a withdrawable equivalent and process the transmission of such amount in accordance with your instructions. ### 6.4 Refund Policy. 6.4.1 In-Platform Tournament Transactions All Tournament entries are final and binding. Triumph will only refund Tournament entries in the event of an error by Triumph or its software, in the event that no match occurs for a significant period of time, or if cheating is discovered, or if applicable law or other legal obligations requires making a refund, as determined by Triumph in its sole discretion. Triumph may review and modify the fees charged and payments made in any transaction, and reimburse such amounts in its sole discretion, based on any complaint or report of special circumstances concerning a transaction. Where a refunded Tournament entry was paid in whole or in part with Promo Cash, the corresponding portion of the refund will be made in Promo Cash, and any conversion of Promo Cash to withdrawable credits associated with that entry may be reversed. 6.4.2 Prepaid Game Credit Refunds Except as required by law or other legal obligations Triumph will only refund transactions where you purchase prepaid game credits in the following circumstances: (a) If the user provides evidence that the transaction was fraudulent; (b) If the transaction was the result of an error, for example, in the case of a doubled transaction, but only to the extent that the prepaid game credits related to such additional transactions were not used; \ \ (c) At Triumph's sole discretion if the user is no longer able to access Eligible Locations. \ \ All refund requests must be made within thirty (30) days of the date of transaction. The sole mechanisms available for any refunds are the addition of prepaid game credits to your Triumph account or a reversal or payment through the payment means used to initiate such disputed transaction. ### 6.5 Promotions. 6.5.1 Promo Cash, Bonus Cash, and Promotions Triumph may make promotional offers with different features and different rates for products and services offered through the Platform. These promotional offers, unless made to you directly, shall have no bearing whatsoever on your access to and use of the Platform. All promotional offers are settled in "Bonus Cash" or "Promo Cash," and all deposit match promotions are settled exclusively in Promo Cash or Bonus Cash (and not in withdrawable funds). Bonus Cash will have the following features: (i) it is for prepaid game entries only and may only be used for such; (ii) it may not be withdrawn or transferred; (iii) upon a withdrawal of any funds from a users account any unused "Bonus Cash" will be forfeited. Promo Cash will have the following features: (i) it may require a certain amount and/or a specific type of in-app activity in order to unlock (for example, "deposit $10 and get $10 of Promo Cash" or "play $10, unlock $10 in Promo Cash"); (ii) it may be applied only toward Tournament entry fees and for no other purpose; (iii) it will convert incrementally from Promo Cash to withdrawable prepaid tournament entry credits at the conversion ("playthrough") rate disclosed for the applicable grant, as and when it is applied to Tournament entries; (iv) each grant of Promo Cash may have an expiration date, which will be displayed in the Promo Cash tracker, after which any unconverted Promo Cash will be forfeited; (v) it may not be withdrawn or transferred; (vi) upon a withdrawal of any funds from a user's account, any unconverted Promo Cash will be forfeited; (vii) conversion is one-way (i.e., withdrawable funds never convert back into Promo Cash) provided that if a Tournament entry is refunded or canceled, any Promo Cash applied to that entry will be re-credited as Promo Cash (subject to the original terms of the grant, including any expiration) and any amounts converted to withdrawable credits in connection with that entry may be reversed; and (viii) the aggregate amount of Promo Cash credited, converted, or re-credited under any grant will not exceed the amount of that grant. As set forth below, until Bonus Cash or Promo Cash is used or converted into withdrawable prepaid tournament entry credits, Triumph may terminate any outstanding Bonus Cash or Promo Cash, including amounts issued under a deposit match promotion, without notice. Certain promotional Tournaments or offers may award prizes in whole or in part in Promo Cash rather than in withdrawable funds. Where a prize will be awarded in Promo Cash, this will be disclosed before you enter the Tournament, and any Promo Cash awarded is subject to this Section 6.5.1. The specific Promo Cash features and requirements to convert Promo Cash to prepaid tournament entry credits will be disclosed at the time that they are made available in the application prior to any purchase of prepaid game credits, deposit, or other action that triggers an offer of Promo Cash. Until such time as either Bonus Cash or Promo Cash is used or is converted into withdrawable prepaid tournament entry credits Triumph may terminate its Bonus Cash or Promo Cash program without notice, you specifically agree that you have no right to the maintenance of such features and no property or other right exists with respect to Promo Cash or Bonus Cash. Triumph, may also, in its sole discretion convert Bonus Cash to Promo Cash upon notice of such change to you, which may be made in the application through the use of a Promo Cash tracker. In the event that a legal right to Promo Cash or Bonus Cash is found to exist or is required to be provided by applicable law you agree that the value of $1 of Promo Cash or $1 of Bonus Cash is equal to $0.01 in withdrawable prepaid tournament entry credits, and at the termination of such features Triumph may credit your account - where applicable - with the amount of withdrawable prepaid tournament entry credits obtained from such conversion. All promotions, including without limitation any deposit match promotion, may be modified, suspended, or canceled by Triumph at any time in its sole discretion. This includes deposit match promotions offered over an extended time frame or covering multiple deposits. Upon cancellation, Triumph will honor any match amounts credited with respect to deposits completed prior to the effective time of cancellation, but no further match amounts will accrue or be credited thereafter. During any exclusion of a user from the Platform for health and safety reasons (whether initiated by Triumph \[including under Section 2.8 above] or by the user \[including any self-initiated suspension or self-exclusion]), then-active promotions, Promo Cash, and Bonus Cash may remain active and available for use in accordance with their terms, as further described in Section 2.9 above; provided that Triumph retains all rights under this Section 6.5.1, including the right to modify, suspend, cancel, or terminate any promotion, Promo Cash, or Bonus Cash at any time prior to use or conversion. Triumph shall have no responsibility or liability for any referral amounts, Promo Cash, Bonus Cash, or other promotional amounts received, credited, converted, used, or forfeited by a user during any such exclusion period. Any Promo Cash or Bonus Cash issued in connection with any promotion remains at all times subject to this Section 6.5.1, including Triumph's right to terminate outstanding Promo Cash and Bonus Cash prior to use or conversion. PLEASE BE AWARE, PROMO CASH AND BONUS CASH WILL BE SHOWN IN AN AGGREGATED BALANCE WITH YOUR TOTAL PREPAID TOURNAMENT ENTRY CREDITS. TO DETERMINE THE AMOUNT OF BONUS CASH YOU MAY USE THE WITHDRAW FEATURE WHERE THE DIFFERENCE BETWEEN THE WITHDRAWABLE BALANCE AND THE TOTAL PREPAID TOURNAMENT ENTRY CREDIT BALANCE IS THE AMOUNT OF CURRENT BONUS CASH. FOR PROMO CASH YOU MAY VIEW THE PROMO CASH TRACKER IN THE APPLICATION AT ANY TIME FOR OUTSTANDING PROMO CASH AWARDS CREDITED TO YOUR ACCOUNT. 6.5.2 Gems or Other Game Credits Triumph may provide "gems" or other digital items such as deposit or entry bonuses (together "In-Platform Items") that may be exchanged or used in game play in Tournaments or in other platform actions, including Tournaments with no cash prizes. You agree that In-Platform Items have no value and that Triumph may terminate all games with In-Platform Items, cease using such In-Platform Items, or delete and remove In-Platform Items at any time without notice. Regardless of any terminology used in connection with the Platform, you do not own any of the In-Platform Items or acquire any rights therein other than as expressly set forth herein; rather, you have been granted a limited, personal, revocable, non-transferable, non-sublicenseable license to use the In-Platform Items within the Platform. Any limited license for In-Platform Items is final and is not refundable, exchangeable, or transferable, except in Triumph’s sole discretion or as otherwise provided in this Agreement. THE IN-PLATFORM ITEMS HAVE NO ECONOMIC OR MONETARY VALUE. YOU MAY NOT PURCHASE, SELL, OR EXCHANGE IN-PLATFORM ITEMS OUTSIDE THE WEBSITE. Any purported transfer of In-Platform Items shall be void. Doing so is a violation of these Terms of Use and may result in termination of your Triumph Account and/or legal action. If you violate these Terms of Use or if for any other reason your account is terminated or disabled, your license to the In-Platform Items shall be immediately terminated, without any compensation or reimbursement to you. The In-Platform Items offered shall be at the discretion of Triumph and Triumph reserves the right to change, reduce and/or increase the offer of In-Platform Items, and to adjust the methods of acquisition of In-Platform Items at any time without giving a reason. Triumph retains the right to modify, manage, control and/or eliminate your limited license with respect to In-Platform Items at its sole discretion. The In-Platform items may be presented as a wheel or other mechanism, such presentation is for entertainment purposes only and has no bearing on the receipt outcome of such In-Platform Items, which are determined solely based on the Triumph's assessment of each user. ### 6.6 Stored Payment Terms. The Triumph Platform may provide the means to store payment information, including but not limited to bank account numbers, credit card or debit card numbers, or account credentials linking one or more account to your Triumph Platform account (the "Payment Data"). 6.6.1 Agreement to Store Account Data By manually entering and clicking the box authorizing Triumph to store your Payment Data you authorize Triumph to store such Payment Data and certify that you are the owner of the account associated with the Payment Data and authorize such accounts to be charged by Triumph upon your approval, in accordance with this Agreement, the Triumph Privacy Policy, applicable payment provider terms and applicable law. All stored Payment Data will be stored locally on your mobile device accessible through the Triumph App and may be removed from the Triumph App at any time by you. Triumph will not store your Payment Data outside of your device but may transmit it as necessary to complete any transactions with the Triumph Platform; unless expressly stated and permitted by applicable law and payment security requirements. Triumph may receive and process payment tokens, payment identifiers, transaction confirmations, chargeback information and other limited payment-related information necessary to operate the Platform, prevent fraud, resolve disputes and comply with legal obligations. To revoke your consent to the storage of your Payment Data you can: (i) remove the account data from storage within the Triumph App; or (ii) delete the Triumph App, all subject to any retention required for legal, accounting, fraud prevention, dispute resolution or regulatory purposes. 6.6.2 Use of Account Data The stored Payment Data may be used by you in accordance with this Agreement to: (a) Initiate the purchase of pre-paid game credits, by selecting and authorizing the purchase amount in the Triumph App; (b) Initiate withdrawals from your account to an account associated with your stored Payment Data. 6.6.3 Limitations of Use by Triumph Triumph will not do the following with any stored Payment Data: \ (a) Initiate transactions without your consent; (b) Provide for scheduled transactions, all transactions must be initiated by you. ### 6.7 Transaction Receipts. Users should store all transactions records and a copy of the Triumph policies and rules, including a copy of this Agreement and the [Privacy Policy](/). ### 6.8 Balance Transfer to Other Triumph Applications Triumph has entered into agreements with other applications to allow the transfer of a user's balance, including balances held in tournament entry credits and potentially withdrawable cash, to such additional applications. In the event that you transfer any balances to another application you agree to the Terms of Use of the application to which you authorize such transfer. The currently available applications and the associated Terms of Use are: "Rips by Triumph" [Terms of Use](/terms-of-use-rips-by-triumph) You specifically acknowledge that any balance transfer will be treated as an inbound purchase transaction and all rules applicable to such transfer, including the purchase-through or play-through requirements will be imposed. Further, separate applications may impose different transaction maximums or fees on transactions as outlined in any applicable Terms of Use. ## 7. ANTI-MONEY LAUNDERING. Users are explicitly prohibited from intentionally losing a Tournament for any reason, including, but not limited to, in connection with an attempt to transfer money to another user. Any use of Triumph’s platform other than to compete in good faith in a real-money contest in a skill-based game is strictly prohibited. Triumph may monitor account activity, gameplay, transaction patterns, payment methods, device data, location data and other relevant information to detect, prevent and investigate suspected money laundering, sanctions breaches, fraud or misuse of the Platform, as described in the Triumph Privacy Policy. Where Triumph determines, in its sole discretion, that a user has violated these terms: (a) Triumph may suspend and/or terminate the user’s Triumph Account; (b) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (c) Triumph may take any other action, including but not limited to legal action; and (d) the user is subject to forfeiture of the entire balance of funds in the user’s Triumph Account. ## 8. CHEATING POLICY. ### 8.1 Prohibited Conduct. Triumph may monitor gameplay, scores, account activity, transaction activity, device data, location data, technical signals and other relevant information to detect, prevent and investigate cheating, bots, artificial intelligence tools, collusion, VPN use, device manipulation, fraudulent transactions, account misuse and other conduct that may affect the integrity, fairness or security of the Platform, as described in the Triumph Privacy Policy. Cheating in any Game or Tournament is strictly prohibited. The following is a non-exhaustive list of prohibited conduct that Triumph considers to be cheating: (a) utilizing a virtual private network (VPN); (b) utilizing software except for the Triumph Platform and game software, bots or artificial intelligence (AI), neural net, or machine learning agents; (c) utilizing simulators in or with device farms; (d) colluding with other users or bots; (e) manipulating or misrepresenting one’s own skill or perceived skill when entering or seeking to enter any Game or Tournament; (f) submitting scores off-device (i.e., from a device other than the device used to participate in the Tournament) or otherwise through unauthorized, deceptive, or dishonest means; (g) not providing or maintaining accurate information within a Triumph Account (including using fake phone numbers); (h) opening or operating more than one Triumph Account; (i) conducting or attempting to conduct fraudulent financial transactions through the Platform (including fraudulent payment card charge-backs and other transactions); (j) exploiting an error in a Game that is not in the spirit of the Game or in good faith; (k) any other activity, act, or omission which is intended to facilitate an unfair advantage for any user, as determined by Triumph in its discretion. (l) using a jailbroken device or any device with software not intended to run on the device which the platform is running on. (m) using unfair gameplay exploits (bugs in a Game itself) to submit higher scores than the user would otherwise be able to obtain. (n) using phone numbers for account creation or referral that are not issued by a cell phone provider and linked to a single device or subscriber identity module (SIM) card. ### 8.2 Consequences. Where Triumph determines, in its sole discretion, that a user has engaged in any prohibited conduct: (a) Triumph may disqualify a user or equitably adjust or invalidate a user’s score or prize; (b) Triumph may suspend and/or terminate the user’s Triumph Account; (c) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (d) Triumph may take any further action, including but not limited to legal action; and/or (e) the user is subject to forfeiture of the entire balance of funds (both withdrawable cash, Bonus Cash, and pre-paid game credits) in the user’s Triumph Account. We may only permanently confiscate funds to the extent reasonably necessary to (i) reverse or prevent the benefit of cheating, fraud or other serious breach of this Agreement, (ii) comply with our legal or regulatory obligations (including anti-money laundering and sanctions obligations), or (iii) compensate Triumph or other users for losses directly caused by your breach. Otherwise, we may freeze funds while we investigate but must return any remaining lawful funds to you where we are legally permitted to do so. ## 9. INDEMNITY. You agree to indemnify and hold Triumph and its affiliates, and its and their directors, officers, members, principals, owners, employees, agents, representatives, contractors, successors, and assigns, harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and/or expenses (including reasonable attorneys’ fees) arising from or relating to any claim or demand made by any third party due to or arising out of (i) your use or misuse of the Platform; (ii) your User Data; (iii) your violation of this Agreement; or (iv) your violation of applicable laws or regulations. Triumph reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Triumph. Triumph will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. ## 10. DISCLAIMERS YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. EXCEPT FOR THOSE WARRANTIES MADE AND EXPRESSLY IDENTIFIED AS WARRANTIES BY TRIUMPH, TRIUMPH DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) THE PLATFORM; (B) ANY PRODUCTS AND SERVICES OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM; (C) THE ACTS OR OMISSIONS OF USERS THROUGH THE PLATFORM; (D) THIRD- PARTY SERVICES ON WHICH THE PLATFORM DEPENDS OR WITH WHICH THE PLATFORM INTEROPERATES; AND (E) ANY TRANSACTIONS INITIATED OR PROCESSED BY YOU ON OR THROUGH SUCH THIRD-PARTY SERVICES, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON- INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. TRIUMPH ALSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. NO DUTY TO MONITOR. TRIUMPH DOES NOT UNDERTAKE, AND EXPRESSLY DISCLAIMS, ANY DUTY TO MONITOR, REVIEW, OR ANALYZE ANY USER'S GAMEPLAY, DEPOSITS, SPENDING, OR OTHER USE OF THE PLATFORM FOR INDICATIONS OF UNHEALTHY OR EXCESSIVE USE, OR TO INTERVENE IN, RESTRICT, OR EXCLUDE ANY USER'S USE OF THE PLATFORM, EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW. THE AVAILABILITY OF SELF-EXCLUSION, SUSPENSION, OR OTHER RESPONSIBLE GAMING TOOLS DOES NOT CREATE ANY DUTY OF CARE, FIDUCIARY DUTY, OR SPECIAL RELATIONSHIP BETWEEN TRIUMPH AND ANY USER. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT THE PLATFORM IS SUITABLE FOR ANY USER'S PERSONAL OR FINANCIAL CIRCUMSTANCES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN SUCH JURISDICTIONS AND ONLY TO THE EXTENT DISALLOWED THIS DISCLAIMER WILL NOT APPLY. ## 11. LIMITATION OF LIABILITY AND RELEASE. ### 11.1 Limitation of Liability To the maximum extent permitted by applicable law and notwithstanding any other provision of this Agreement, in no event shall Triumph or any of its affiliates or suppliers (including any of its or their partners, officers, directors, members, managers, owners, principals, employees, agents, contractors, successors, or assignees) be liable to you for any indirect, special, incidental, exemplary, punitive, or consequential damages, whether arising in contract, equity, tort, or otherwise (including breach of warranty, negligence, and strict liability in tort), or for any damages arising from delay, loss of goodwill, loss of or damage to data, interruption in use or availability of data, loss of use of money or use of products, lost profits, revenue or savings (actual or anticipated), or other economic loss ensuing from or in connection with (a) the platform; (b) any products and services offered or made available through the platform; (c) any acts or omissions of users of the platform; (d) third party services which the platform uses or interoperates with; (e) any transactions initiated or processed by you on or through such third-party services; or (f) any exclusion, suspension, or restriction of a user's access to the Platform, any decision not to impose or any delay in imposing any of the foregoing, any use of the Platform or spending by a user before or during any Exclusion Period, or the user's own gameplay, deposit, or spending decisions, even if Triumph or any of its affiliates or suppliers has been advised of the possibility of such damages. These limitations shall apply notwithstanding the failure of the essential purpose of any limited remedy. Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or, where applicable, death or personal injury caused by our negligence. If you are a consumer resident in the European Economic Area or the United Kingdom, your statutory rights are not affected by this clause. Nothing in this Agreement limits any statutory rights, remedies or claims that cannot be waived or limited under applicable law, including any non-waivable rights that you may have under applicable consumer protection or data protection laws. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF TRIUMPH AND ITS AFFILIATES AND SUPPLIERS (INCLUDING ANY OF ITS OR THEIR PARTNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, OWNERS, PRINCIPALS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNEES) TO YOU EXCEED THE GREATER OF (A) THE AMOUNT OF FEES PAID OR PAYABLE TO TRIUMPH BY YOU UNDER THIS AGREEMENT, AND (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION ON THE AMOUNT OF LIABILITY SHALL APPLY WHETHER A CLAIM OR LIABILITY ARISES IN CONTRACT, EQUITY, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), AND EVEN IF TRIUMPH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR LIABILITY. THIS LIMITATION SHALL SPECIFICALLY SURVIVE A FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDIES THAT MAY BE PROVIDED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. ### 11.2 Waiver of Claims. EACH TIME YOU ACCESS THE PLATFORM, EXCEPT WITH RESPECT TO ACCESS AND USE OF THE TRIUMPH APP, YOU EXPRESSLY RELEASE ANY AND ALL CLAIMS YOU HAVE AGAINST TRIUMPH SUCH RELEASE INCLUDES A WAIVER UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA WHICH READS AS FOLLOWS: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” IN ADDITION, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE PLATFORM OR AGAINST TRIUMPH FOR ANY OTHER REASON MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED. ## 12. TERM AND TERMINATION. Subject to this Section, this Agreement will remain in full force and effect while you use the Platform. We may (a) suspend your rights to use the Platform (including your Triumph Account), (b) terminate this Agreement, and/or (c) ban you from the Platform at any time and for any reason whatsoever, at our sole and complete discretion. We will exercise these rights in a proportionate manner and, where you are a consumer resident in the European Union or the United Kingdom, only where we have a valid reason (for example, serious breach of this Agreement, fraud, anti-money laundering concerns, or where required by law or by a regulator). Upon termination of this Agreement, your Triumph Account and right to access and use the Platform will terminate immediately. You understand that any termination of your Triumph Account may involve deletion of some or all of your User Data from the Platform or our databases, except to the extent such liability cannot be excluded under applicable law. Triumph will handle any personal data associated with your account in accordance with the Triumph Privacy Policy and applicable data protection laws. Some personal data may be retained after termination where necessary to comply with legal, tax, accounting, anti-money laundering, sanctions, fraud prevention, security, audit, dispute resolution or regulatory obligations, or for the establishment, exercise or defence of legal claims.. Triumph will not have any liability whatsoever to you for any termination of this Agreement, including for termination of your Triumph Account or deletion of your User Data. Sections 3.4, 4.4, 4.5, and 5 - 14 of this Agreement will survive termination. If Triumph bans you from the Platform, then, except where your balance is forfeited under this Agreement (including, without limitation, Section 2.2) or where withholding is required by applicable law, court order, or Triumph's anti-money laundering, sanctions, or fraud-prevention obligations, Triumph will return any outstanding withdrawable balance in your Triumph Account. In connection with such return, any items in your inventory that are convertible under this Agreement will be converted into withdrawable balance at the rates set forth in this Agreement or otherwise determined by Triumph in its reasonable discretion. Because your access to the Platform will have been terminated, payment of such amounts may be made outside of the Platform, and will be made only after you (a) confirm your identity to Triumph's satisfaction pursuant to Section 2.2 and (b) provide accurate banking or other payment information acceptable to Triumph. Triumph shall have no liability for amounts unclaimed, or for delays caused by your failure to complete identity verification or provide accurate payment information, and unclaimed amounts may be handled in accordance with applicable unclaimed property laws. ## 13. COPYRIGHT POLICY. Triumph seeks to respect the intellectual property of others and requires that users of our Platform do the same. In connection with our Platform, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials. If you believe that any portion or content of our Platform unlawfully infringes the copyright(s) in a work and you wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to us by email to . (a) Your physical or electronic signature; (b) Description of the copyrighted work(s) that you claim has been infringed; (c) Description of the material on our services that you claim is infringing and that you request us to remove; (d) Sufficient information to permit us to locate such material; Your address, telephone number, and e-mail address; (e) A statement that you have a good-faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and (f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner. Please note that any misrepresentation of material fact (falsity) in a written notification may subject the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement. ## 14. DISPUTE RESOLUTION ### Please read this Section 14 carefully. It requires you to arbitrate disputes with Triumph on an individual basis and limits the manner in which you can seek relief. ### 14.1 Choice of Law. This Agreement, and any dispute arising out of or relating to it or the Platform, shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions, except as set out below for EEA/UK consumers, and except that the Federal Arbitration Act (9 U.S.C. §§ 1–16) (“FAA”) shall govern the interpretation and enforcement of Section 14 of these Terms of Use, the procedures applicable to any arbitration conducted under Section 14, and any question of whether a dispute is subject to arbitration. The California Arbitration Act, Cal. Code Civ. Proc. §§ 1280 *et seq.*, and the arbitration statutes of any other state, do not apply to Section 14 or to any arbitration conducted under it. To the extent there is any conflict between the FAA and the law of any state with respect to arbitrability or the enforcement of the agreement to arbitrate, the FAA shall control. If you reside in a jurisdiction whose consumer protection statutes may not be waived or displaced by contract, those statutes apply to you to the extent they may not be waived or displaced. If you are a consumer who is habitually resident in the European Economic Area or the United Kingdom, nothing in this Section 14.1 limits your rights under the mandatory consumer protection laws of your country of residence. In that case, you may bring proceedings in the courts of your country of residence, and any mandatory arbitration provision in Section 14 (including application of the FAA to questions of arbitrability) shall apply only to the extent permitted by applicable law. ### 14.2 Informal Dispute Resolution. Before initiating any arbitration or court proceeding, you and Triumph agree to first attempt to resolve any dispute informally for a period of sixty (60) days. To begin the informal resolution process, a party must send the other party a written Notice of Dispute (“Notice”) by certified mail or, if to Triumph, by submitting our [Informal Dispute Resolution Form](https://zfrmz.com/LjqU0qtpVan4yaZC9tdn) ("Notice Form"), or, if the Notice Form is unavailable, by emailing us at with a copy sent by certified mail to our address identified in this Agreement below ("Notice Address"). The Notice must include: (a) the claimant's name and contact information; (b) a description of the nature and basis of the dispute; (c) the specific relief sought, including the amount of any monetary claim; and (d) any supporting documentation the claimant elects to provide. Where Notice to Triumph is submitted via the Notice Form, the date of receipt shall be the date reflected in the system-generated confirmation of submission, regardless of any date entered by the claimant elsewhere on the Notice Form. The parties agree to negotiate in good faith during this sixty (60) day period. All applicable statutes of limitations and contractual limitations periods with respect to any claim described in the Notice shall be tolled from the date the Notice is sent (or, for a Notice submitted via the Notice Form, the date of receipt as determined above) until the expiration of the sixty (60) day period. If such efforts prove unsuccessful within sixty (60) days after the Notice is received, either party may proceed to arbitration or Small Claims Court as set forth below. ### 14.3 Arbitration Agreement. Except as otherwise stated in this agreement below, disputes, claims, and controversies between you and Triumph arising out of, relating to, or in connection with the Platform, any real-money tournaments, the relationship between you and Triumph, and any interpretation or application of these Terms of Use or this arbitration provision shall be resolved exclusively through final and binding individual arbitration, rather than in court, and administered by the American Arbitration Association (“AAA”) under its then-current Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules and Mass Arbitration Supplementary Fee Schedule (collectively, as modified by this Section 14, the “AAA Rules”). Unless otherwise agreed by the parties, required by the AAA Rules, or conducted remotely pursuant to the aforementioned rules, the place of arbitration shall be San Francisco, California. The designation of the place of arbitration does not select the arbitration law of any state, and Section 14.1 governs. There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court, and review by a court is limited. The arbitration shall be conducted by a single arbitrator with experience in consumer and/or technology disputes. The arbitrator shall apply Delaware substantive law consistent with the FAA and Section 14.1, shall follow applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitrator shall have the authority to grant any remedy or relief that would be available in a court of competent jurisdiction, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by the individual claim. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. This arbitration agreement is subject to the Federal Arbitration Act and evidences a transaction involving interstate commerce. The arbitrator’s award may be entered in any court of competent jurisdiction. If the AAA is unable or unwilling to administer the arbitration, the parties agree that JAMS shall administer the arbitration under its applicable consumer rules. If neither the AAA nor JAMS is available, the parties shall agree on an alternative arbitration forum, or a court of competent jurisdiction shall appoint an arbitrator. For claims of $25,000 or less, you may elect for the arbitration to be conducted: (i) in the county where you reside; (ii) in San Francisco County; or (iii) entirely by telephone or videoconference; or (iv) based solely on written submissions (documents-only arbitration). To file for arbitration, you must pay the consumer filing fee then required by the AAA Rules (currently $225). If you cannot afford the fee, you may apply to AAA for a fee waiver. Triumph shall pay all other fees related to the arbitration, including administration fees, arbitrator fees, and other costs for any arbitration initiated in accordance with this Section 14, subject to the stay described in Section 14.5(a). If applicable law requires Triumph to pay a greater share of such fees and costs, Triumph shall do so. Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party, or unless applicable law otherwise requires the award of attorneys' fees. Nothing in this Section 14.3 limits any statutory rights to recover costs or fees that cannot be waived under applicable law. Notwithstanding any provision in this Agreement to the contrary, if Triumph makes any future change to this dispute resolution provision, it will not apply to any individual claim(s) for which you had already provided notice to Triumph. Information on AAA and how to start arbitration can be found at [www.adr.org](http://www.adr.org). ### 14.4 Class Action and Jury Trial Waiver; Severability of Waivers. YOU AND TRIUMPH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION UNDER THIS SECTION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims, and may not preside over any form of class, consolidated, or representative proceeding. Notwithstanding the foregoing, the coordinated administration of claims pursuant to Section 14.5 (Coordinated Proceedings; Bellwether Process) is permitted and shall not be deemed a class, consolidated, or representative proceeding. YOU AND TRIUMPH EACH WAIVE THE RIGHT TO A JURY OR BENCH TRIAL IN COURT. If the class action waiver in this Section 14.4 is found to be unenforceable as to any claim or request for relief, that claim or request for relief, and only that claim or request for relief, shall be severed from arbitration and brought in the courts identified in Section 14.8, and shall be stayed pending completion of the individual arbitration of all remaining claims. The remainder of this Section 14 shall remain in full force and effect. The arbitrator, and not any court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, unconscionability, scope, or validity of this arbitration agreement or Section 14, including any claim that all or any part of this arbitration agreement is void or voidable, and including any dispute concerning the Coordinated Proceedings and Bellwether Process in Section 14.5 or its administration, which shall be resolved by the arbitrator or, as to administrative and procedural matters, by the AAA Process Arbitrator appointed under the AAA Rules. The foregoing delegation is subject only to the following exceptions, each of which shall be resolved by a court of competent jurisdiction and not the arbitrator: (i) any challenge to the validity or enforceability of the class action waiver in Section 14.4; (ii) any claim that no arbitration agreement was formed and any challenge directed specifically at this delegation provision; and (iii) any claim for public injunctive relief. Any matter within clause (i) or (ii), or (iii) shall be determined by a court solely on an individual basis as to the challenging party's own claim, may not be brought or maintained on a class, collective, consolidated, or representative basis, and no determination as to one claimant shall be binding upon, or have any class-wide, collateral estoppel, issue preclusion, or precedential effect as to, any other claimant or claim. If this delegation provision is found to be unenforceable in whole or in part, it shall be severed, and the remainder of this Section 14, including the agreement to arbitrate and the class action waiver, shall remain in full force and effect. ### 14.5 Coordinated Proceedings; Bellwether Process. If twenty-five (25) or more demands for arbitration are filed against Triumph that present common questions of law or fact and are filed by the same counsel or by counsel acting in concert or coordination (collectively, “Coordinated Claims”), the Coordinated Claims shall be administered under the AAA Mass Arbitration Supplementary Rules and Mass Arbitration Supplementary Fee Schedule then in effect, and you and Triumph consent to the appointment of a Process Arbitrator under those rules to determine administrative and procedural matters. The following procedures shall apply to Coordinated Claims: (a) Bellwether Arbitrations; Stay of Remaining Claims. After the AAA appoints a Process Arbitrator, the parties shall select up to ten (10) individual Coordinated Claims to proceed first as bellwether arbitrations, with five (5) selected by counsel for the claimants and five (5) selected by Triumph. Each bellwether arbitration shall be heard by a separate arbitrator on an individual basis in accordance with Section 14.3. Notwithstanding Section 14.3, pending completion of the bellwether arbitrations and the mediation described in subsection (c), the remaining Coordinated Claims shall be stayed, and no filing, administrative, case-management, or arbitrator fees shall be due or payable with respect to any stayed claim during the stay. The stay shall expire on the earlier of (i) the conclusion of the mediation described in subsection (c) and (ii) the date eighteen (18) months after the appointment of the Process Arbitrator, whereupon each remaining Coordinated Claim shall proceed under subsection (d). (b) Non-Binding Effect. Each bellwether award is final and binding only as to the individual claimant whose claim was arbitrated. No bellwether award shall have any preclusive, collateral estoppel, issue preclusion, or precedential effect against, or otherwise be binding upon, any other claimant or Triumph with respect to any other claim, and no claimant shall be bound by, or required to accept any resolution derived from, the outcome of any arbitration in which that claimant did not participate. (c) Global Mediation. Within thirty (30) days after the last bellwether award is issued, the parties shall participate in a single mediation before a mediator selected under the AAA Rules in a good-faith effort to resolve the remaining Coordinated Claims. The results of the bellwether arbitrations may be used solely to inform that mediation and for no other purpose. (d) Preservation of Individual Arbitration. Any Coordinated Claim that is not resolved by settlement shall proceed to its own individual, bilateral arbitration under Section 14.3. Each claimant retains the full right to an individualized determination of his or her own claim by a neutral arbitrator. Notwithstanding anything to the contrary in this Section 14.5, if a claimant’s Coordinated Claim has not proceeded to an individual arbitration under this subsection (d) within eighteen (18) months after the appointment of the Process Arbitrator, that claimant may elect, by written notice to Triumph, either (i) to proceed immediately to individual arbitration under Section 14.3 or (ii) to withdraw the claim from arbitration and pursue it individually in a court of competent jurisdiction, in which case the class action waiver in Section 14.4 shall continue to apply to that claim. (e) Fees and Tolling. Triumph shall remain responsible for the fees and costs allocated to it under Section 14.3 and shall pay all such fees within ninety (90) days after the date of the applicable invoice. All applicable statutes of limitations and contractual limitations periods shall be tolled for each Coordinated Claim from the date the notice required by Section 14.2 is given with respect to that claim until the date that claim proceeds under subsection (d) above or is otherwise resolved. (f) Severability. If any portion of this Section 14.5 is found to be unenforceable, that portion shall be severed, and the remainder of this Section 14, including the agreement to arbitrate in Section 14.3 and the class action waiver in Section 14.4, shall remain in full force and effect, with each Coordinated Claim proceeding in individual, bilateral arbitration under Section 14.3. ### 14.6 Exceptions to Arbitration. Per AAA rules, either party may bring an individual action in small claims court if the claim falls within that court’s jurisdictional limits. Prior to initiating any dispute in Small Claims Court, Section 14.2 of these Terms of Use still applies. The party initiating such dispute will provide a Notice to the other party of the potential claim and their ability to select between arbitration pursuant to paragraph 14.3, above, or Small Claims process identified in this section. The informal dispute resolution process will proceed as described in Section 14.2 of these Terms of Use. For clarity, if a claim has been filed with the AAA and a party elects to proceed in small claims court, the AAA Rules shall govern the process for transferring or closing the arbitration case. The informal dispute resolution process in Section 14.2 must be completed before initiating any proceeding under this Section. These Terms of Use do not preclude either party from seeking emergency injunctive relief in a court of competent jurisdiction pending arbitration or from exercising any rights that cannot be waived as a matter of applicable law, including the right to submit claims to any governmental or regulatory body with jurisdiction and the right to seek public injunctive relief to the extent that right cannot be waived. Any claim for public injunctive relief brought in court shall be stayed pending completion of the arbitration of all other Disputes between you and Triumph. ### 14.7 Confidentiality. The parties agree that 1) the arbitration proceeding; 2) any ruling, decision, or award by the arbitrator; and 3) all materials, testimony, and evidence submitted therein; shall be kept confidential, except that either party may disclose information as necessary: (a) to prepare for or conduct the arbitration; (b) in connection with a court application for emergency or provisional relief or to confirm, vacate, correct, or enforce the arbitration award; (c) as required by applicable law, regulation, or order of a court or governmental body; (d) as required by any applicable gaming, regulatory, or self-regulatory authority; (e) as reasonably necessary to enforce or protect a party's legal rights; or (f) to that party’s counsel, experts, insurers, auditors, or other professional advisors. Nothing in this Section 14 limits your ability to communicate with, or provide information to, any government agency. If any portion of this Section 14.7 is held to be unenforceable, that portion shall be severed and the remainder of this Section 14 shall remain in full force and effect. ### 14.8 Forum Selection. If any dispute is determined by a court of competent jurisdiction or by the arbitration administrator to be ineligible for arbitration, or if arbitration of a Dispute is otherwise unavailable or unenforceable, you and Triumph agree that any such Dispute shall be filed exclusively in the state or federal courts located in San Francisco County, California, and each party consents to the personal jurisdiction and exclusive venue of such courts. You and Triumph each waive any objection to jurisdiction or venue in such courts, including any objection based on inconvenient forum. ### 14.9 Future Changes to Arbitration Agreement. Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future material change to this, Section 14, other than a change to the Notice Address, while you are a user of the Platform, you may reject any such change by sending Triumph written notice within thirty (30) calendar days of the change to and the Notice Address. Your notice must include your name, the email address associated with your account, and a statement that you reject the change to Section 14. By rejecting any future change, you are agreeing that you will arbitrate any dispute between yourself and Triumph in accordance with the version of Section 14 in effect immediately prior to the change. Rejection of a change to Section 14 does not terminate your account or your right to use the Platform. ### 14.10 Severability and Survival. If any provision of this Section 14 is found to be unenforceable, the remaining provisions shall remain in full force and effect. Without limiting the foregoing, if any portion of Section 14 is found to be unenforceable, the parties agree that the remaining portions of Section 14 shall continue to apply, and the unenforceable portion shall be construed to the maximum extent permitted by applicable law. This Section 14 shall survive termination of this Agreement and your use of the Platform. ## 15. CONSENT TO RECEIVE NOTICES ELECTRONICALLY. You consent to receive electronically any agreements, notices, disclosures, and other communications (collectively, “Notices”) to which this Agreement refers including, without limitation, by e-mail, posting information and materials online at the Website, or other electronic communication technology that may hereafter be adopted or developed. You agree that all Notices that we provide to you electronically satisfy any legal requirements that such communications be in writing. Also, please note that your consent to receive notices is separate from any election that you make with respect to receipt of marketing communications, which is discussed under the Privacy Policy. ## 16. GENERAL. ### 16.1 Availability. Triumph will use reasonable efforts to keep the Platform operational. However, certain technical difficulties, routine maintenance/upgrades and other events outside the control of Triumph may, from time to time, result in temporary interruptions to the Platform. In addition, Triumph reserves the right at any time and from time to time to modify or discontinue (on a temporary or permanent basis) certain functions of the Website or Services or the entirety of the Platform, with or without notice. ### 16.2 No Support or Maintenance. You acknowledge and agree that Triumph will have no obligation to provide you with any support or maintenance in connection with the Platform. ### 16.3 Changes to Terms of Use. You agree that Triumph may modify this Agreement at any time in our sole discretion and without prior notices by adding new terms or by deleting or amending existing terms, except that we will notify you of any material changes to the Terms of Use, including, but not limited to, changes to the dispute resolution, governing law and jurisdiction provisions set forth herein (“Material Changes”). Such modifications will be effective as of the date that the updated terms are posted on Triumph’s website or through the Platform (“Effective Date”), however Material Changes will not apply to any disputes that arise prior to the date that you have actual notice of such Material Changes. Your continued access to and use of the Platform after the Effective Date (except for the withdrawal of any funds in your account) constitutes your acknowledgment of such modifications and your agreement to abide, and be bound, by the Agreement as modified. To the extent you have provided us with a valid, working email address we will notify you of Material Changes via email. If you do not accept such modification(s), then you must stop using the Platform. ### 16.4 Access and Use Where Prohibited. Access to and use of the Platform are unauthorized in any jurisdiction that does not give effect to all provisions of the Agreement. ### 16.5 Access and Use from Eligible Locations. Unless otherwise explicitly stated, all marketing or promotional materials found on or accessible through the Platform are solely directed to individuals located in the Eligible Locations. Triumph reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on or through the Platform is void where prohibited. ### 16.6 Miscellaneous. This Agreement constitutes the entire agreement between you and us regarding the use of the Platform. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision, nor shall any single or partial exercise by Triumph of any right or power hereunder preclude further exercise of that or any other right hereunder. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Nothing contained herein shall be construed to establish an employment, partnership, or joint venture relationship between you and Triumph. This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Triumph’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. The terms of this Agreement shall be binding upon assignees. In the event Triumph’s performance of this Agreement, or any obligation hereunder, is prevented, restricted, or interfered with by reason of acts of God or of the public enemy, acts of the Government in its sovereign capacity, fires, floods, epidemic, pandemic, public health emergency, strikes, picketing or boycotts, or any other circumstances caused by natural occurrences or third party actions beyond the reasonable control and without the fault or negligence of Triumph, Triumph shall be excused from such performance on a day-to-day basis to the extent of such prevention, restriction or interference. If any part, term or provision of this Agreement is held to be illegal, in conflict with any law or otherwise invalid, the remaining portion or portions shall be considered severable and not be affected by such determination, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provisions held to be illegal or invalid. ## 17. ADDRESS FOR NOTICES & CONTACT INFORMATION. Triumph Labs, Inc. ATTN: Legal 90 Sheridan St., San Francisco, CA 94103 With a required copy to: . Triumph support may be reached at: # California Privacy Policy ***Effective Date:** October 18, 2022* ***Updated On:** September 14, 2026* This section supplements the Company's general Privacy Policy and applies to California residents ("consumers" or you"), in compliance with the California Consumer Privacy Act (CCPA). Terms not defined here have the meaning given to them in the CCPA. 1. **Information We Collect** We have collected the following categories of personal information from consumers within the last twelve (12) months:
CategoryExamplesCollected
IdentifiersA real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers.YES
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e))A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.YES
Protected classification characteristics under California or federal lawAge (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).NO*
Commercial informationRecords of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.YES
Biometric informationGenetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.YES
Internet or other similar network activityBrowsing history, search history, information on a consumer's interaction with a website, application, or advertisement.YES
Geolocation dataPhysical location or movements.YES
Sensory dataAudio, electronic, visual, thermal, olfactory, or similar information.YES
Professional or employment-related informationCurrent or past job history or performance evaluations.YES**
Non-public education information (FERPA)Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.NO
InferencesProfile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.YES
*The Company does not collect or process protected classification characteristics as protected-class data. Government identification documents collected for KYC may incidentally reflect such characteristics; the Company does not extract, infer, or use such characteristics for any purpose. \*\* With respect to job applicants, employees, owners, directors, officers, and contractors of the Company.* 1. **Sale, Sharing, and Disclosure of Personal Information** *A. Disclosures for a Business Purpose* In the preceding twelve (12) months, the Company has disclosed the following categories of personal information to the following categories of service providers and contractors for a business purpose: | **Category of Personal Information** | **Category of Service Provider/Contractor Recipients** | | ---------------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ | | Identifiers | Payment processors; identity verification and KYC providers; anti-fraud and anti-cheat providers; analytics and product measurement providers; attribution and marketing measurement providers; customer support and communications providers; shipping and fulfillment providers; cloud hosting and infrastructure providers. | | Customer Records | Payment processors; identity verification and KYC providers; shipping and fulfillment providers; cloud hosting and infrastructure providers. | | Commercial information | Payment processors; analytics and product measurement providers; attribution and marketing measurement providers; cloud hosting and infrastructure providers. | | Biometric information | Identity verification and KYC providers; cloud hosting and infrastructure providers. | | Internet or other similar network activity | Analytics and product measurement providers; attribution and marketing measurement providers; anti-fraud providers; cloud hosting and infrastructure providers. | | Geolocation data | Anti-fraud providers; analytics and product measurement providers; cloud hosting and infrastructure providers. | | Sensory data | Identity verification and KYC providers; cloud hosting and infrastructure providers. | | Professional or employment-related information | HR information system providers; payroll providers; benefits administration providers; cloud hosting and infrastructure providers. | | Inferences | Analytics and product measurement providers; cloud hosting and infrastructure providers. | | Sensitive personal information | Identity verification and KYC providers; payment processors; anti-fraud providers; cloud hosting and infrastructure providers. | The Company makes these business purpose disclosures under written contracts that describe the purposes for which the personal information is disclosed, require the recipient to keep the personal information confidential, and prohibit the recipient from using the disclosed information for any purpose other than performing the contracted services. *B. Sharing/"Selling" Personal Information* In the preceding twelve (12) months, the Company has shared the following categories of personal information with the following categories of third parties for purposes of cross-context behavioral advertising: | **Category of Personal Information** | **Categories of Third-Party Recipients** | | ----------------------------------------------------------------- | ---------------------------------------------------------- | | Identifiers (including device identifiers and online identifiers) | Advertising networks and advertising technology providers. | | Internet or other similar network activity | Advertising networks and advertising technology providers. | | Inferences | Advertising networks and advertising technology providers. | Although the Company does not receive monetary payment for this sharing, it is defined as a “sale” under the CCPA as it is made in exchange for valuable consideration (i.e., improved advertising). Thus, the Company's disclosure of information to marketing firms for cross-context behavioral advertising constitutes a “sale” and/or “sharing” of your personal information, and you have the right to opt out; see [Opt Out of Sale or Sharing of Information](https://docs.triumpharcade.com/opt-out-of-sale-or-sharing-of-information). The Company does not have actual knowledge that it sells personal information of consumers under 18 years of age. The Company also honors opt-out preference signals (such as the Global Privacy Control) sent through your browser. When the Company receives an opt-out preference signal from a browser or device, the Company will treat that signal as a request to opt out of sale and sharing for that browser or device, and (if you are logged in to your Company account at the time the signal is received) for your account. 1. **Your Rights and Choices** The following rights are available to California residents: * **Right to Know and Data Portability.** You have the right to request that we disclose the categories and sources of personal information we have collected about you, and our purpose for collecting, selling, or sharing it. For specific pieces of your data or a portable copy, see the “Right to Access” and “Right to Request a Transfer” sections of our general Privacy Policy. * **Right to Non-Discrimination.** You have the right not to be discriminated or retaliated against for exercising any of your CCPA rights. * **Shine the Light Requests**. You have the right to request information under the Shine the Light Act. To make such a request, please contact our privacy team at . *A. Exercising Your Rights* To exercise any of your rights, please submit a request by emailing us at or through the in-App settings menu of the Company Apps, where available. You do not need to create an account with us to submit a request. For instructions on exercising your sale opt-out or opt-in rights, see [Opt Out of Sale or Sharing of Information](https://docs.triumpharcade.com/opt-out-of-sale-or-sharing-of-information). Only you, or your Designated Agent (as detailed in the Company's general Privacy Policy), may make a request related to your personal information. Please provide enough information for us to reasonably verify your identity and describe your request clearly enough for us to understand and respond to it. Before completing your request, we may ask you to verify your identity, which may include confirming information associated with your account. *B. Sensitive Personal Information* The Company uses sensitive personal information only for CCPA-permitted purposes (e.g., identity verification, fraud prevention, and security). As a result, the right to limit does not apply. **Contact Information** If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described here and in the general **Privacy Policy**, your choices and rights regarding such use, or wish to exercise your rights under California law, please contact us at: **Email**: **Postal mail**: Triumph Labs, Inc., Attn: Legal, 90 Sheridan St., San Francisco, CA 94103 If you need to access this Policy in an alternative format due to having a disability, please contact . # Terms of Use: "Rips by Triumph" Rips by Triumph Effective Date: October 22, 2025 Updated September 22, 2026 Triumph TCG, LLC d/b/a "Rips by Triumph" ("Triumph") operates the Triumph website (“Website”) located at [www.triumphlabs.com](https://www.triumphlabs.com/), the mobile application "Rips by Triumph" ( the “App”), and all services provided through the Website and App, namely the buying, selling, storage, and shipping of collectible items and other goods (collectively, the “Services”). Together the Website and App form the Triumph platform (“Platform”). Certain features of the Platform may be subject to additional guidelines, terms, or rules (collectively, “Additional Terms”), which will be posted on the Website or on marketing materials, or made available through the Platform in connection with such features. References to “you” and “your” refer to you, a user of the Platform. Triumph publishes other applications, and the Terms of Use specific to such other applications apply to your use of those applications. THESE TERMS OF USE AND ALL APPLICABLE ADDITIONAL TERMS FORM THE FULL LEGALLY BINDING AGREEMENT BETWEEN TRIUMPH AND YOU REGARDING YOUR ACCESS TO AND USE OF THE PLATFORM (COLLECTIVELY, “AGREEMENT”). BY ACCESSING OR USING THE PLATFORM, YOU ARE ACCEPTING THIS AGREEMENT AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT. YOU MAY NOT ACCESS OR USE THE PLATFORM OR ACCEPT THE AGREEMENT IF YOU DO NOT HAVE THE CAPACITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS AGREEMENT, DO NOT ACCESS OR USE THE PLATFORM. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST TRIUMPH ON AN INDIVIDUAL BASIS, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS. YOU AGREE THAT YOU HAVE REVIEWED OUR [RESPONSIBLE PURCHASING POLICY](/responsible-purchasing-policy) AND WILL TAKE ACTION TO LIMIT YOUR PURCHASING AND TO OTHERWISE SEEK ASSISTANCE IF YOU ARE UNABLE TO USE THIS APPLICATION RESPONSIBLY. ## 1. PRIVACY. In the course of using the Platform, you may submit User Data (as defined below), including personal information, to Triumph. Triumph’s [Privacy Policy](/) details how we treat your User Data. We agree to abide by the Triumph [Privacy Policy](/) and you agree that Triumph may use and share your User Data in accordance with the Triumph [Privacy Policy](/) and applicable data privacy and protection laws. ## 2. ACCOUNTS. 2.1 Account Eligibility and Creation. In order to use the Platform, you must register for an account with Triumph (a “Triumph Account”) and provide certain information about yourself as prompted by the registration form. A user may only have and maintain one account. (1) Triumph Account. ANY ATTEMPT TO CREATE MORE THAN ONE ACCOUNT IS A BASIS FOR IMMEDIATE TERMINATION OF ALL ACCOUNTS AND THE FORFEITURE OF ALL **BALANCES** AND PHYSICAL INVENTORY ASSOCIATED WITH SUCH ACCOUNTS. You represent and warrant that: (i) all required registration information you submit is truthful and accurate; (ii) you will maintain the accuracy of such information at all times; and (iii) you meet the following account eligibility criteria: (a) you are at least eighteen (18) years old; (b) all payment methods used by you are associated with an account you own — it is a violation of this agreement to use a payment method not issued to you; (c) you have not been banned by Triumph, or its affiliate Triumph Labs, Inc., for any reason; (d) you have a personal mobile telephone number issued by a telecommunications provider in your country of residence which must be in an Eligible Location; (e) you have a valid government issued identification; and (f) your account is held by a natural person and not for the benefit of any company or entity. ### 2.2 Verification of Account Information. Triumph reserves the right to verify the eligibility of any user at any time, during or after account creation, including by asking the user to provide identification or verify the user’s age and/or physical location, including the uploading of a government issued identification card and a "live" recording that matches such identification. If you do not provide accurate eligibility information, or if Triumph cannot reasonably verify your eligibility information as accurate, Triumph may suspend or terminate your Triumph Account and you agree that you forfeit any balance associated with your Triumph Account, if any. Triumph may suspend or terminate your Triumph Account as provided in this Agreement, regardless of whether you meet the eligibility criteria provided herein. For identity know your customer verification ("KYC Verification") purposes Triumph uses Footprint and by agreeing to these Terms of Use you agree to the Footprint Terms of Services which may be accessed at . In order to pass KYC Verification a user will be required to submit a liveness image, a government issued identity card, email address, name, and other data as may be required. ### 2.3 Eligible Locations, Compliance With Laws. Triumph may restrict the Services to locations in which Triumph believes it is allowed to provide the Services. Notwithstanding the foregoing, you agree that you are responsible for knowing and understanding the law applicable to you and you agree that you will not use the Triumph Services in any location in which any aspect of the Services are not allowed. Additionally, if there exists a limit on purchases in any jurisdiction in which you access the Services you agree that you will not exceed the amount that would result in a claim against Triumph or any other user of the Triumph Platform. To the extent you have push notifications enabled for the App, we determine which promotional notifications to send based on the most recent location information we have obtained for you, such as the location determined the last time you accessed our app. Because push notifications are delivered to your device outside of an active app session, this information may not reflect your current location, and you may receive a notification describing an offer that is not available where you are then located. “Eligible Location(s)” means a location from which access to and/or use of the Platform or the Services is permitted, currently the United States except the State of Nevada. You may access and use the Platform from other locations, but you must be in an Eligible Location to deposit or withdraw funds or to participate in the Services. Use of and/or access to the Platform to participate in the Services from any location that is not an Eligible Location is strictly prohibited. Certain Services may not be available in all Eligible Locations. The list of Eligible Locations and applicable restrictions for each Triumph entity (United States, European Economic Area, United Kingdom and any other region where we operate) is published and kept up to date [on our website.](https://intercom.help/triumph-collectibles/en/articles/16196297-rips-state-restrictions) The Eligible Locations may be subject to change at any time at Triumph’s sole discretion for whatever reason, including to reflect changes in applicable law or our licensing position. In the event a location from which you are participating in the Services is no longer an Eligible Location, you will have the opportunity to withdraw your remaining balance and ship the cards in your Vault. ### 2.4 Account Deletion. You may delete your Triumph Account at any time, for any reason, through the app or by sending an email request to . Prior to deleting your account you are responsible for withdrawal of all funds in your account and shipments of all inventory in your account. You agree that any funds or collectibles held in your account at the time of a deletion request will be transferred to Triumph at the time of such request. Account deletion is reversible, if you are seeking to be permanently excluded from the application you must use the suspension and self-exclusion features. You may also suspend your Triumph Account through a user-initiated account suspension on the application. The effects of a user-initiated suspension or self-exclusion are described in Section 2.8 below, and further addressed in our [Responsible Purchasing Policy](/responsible-purchasing-policy). User-initiated suspension and self-exclusion tools are available at all times, and it is solely the user's responsibility to invoke them. ### 2.5 Account Responsibilities. Each user is responsible for maintaining the confidentiality of the user’s Triumph Account login information and each user shall be fully responsible for all activities that occur under the user’s Triumph Account. A Triumph App may be accessible from an unlocked phone, you agree to maintain control over your phone and employ safeguards to prevent unauthorized access to the Triumph App. You are responsible for maintaining access to the Triumph App within your sole control and any conduct by a third person on the Triumph App gained by using or accessing your phone is your responsibility and you agree that you are liable for transactions made by others who use your phone, unless applicable law does not allow the imposition of such responsibility. Even if your financial institution reverses charges incurred you will remain liable to Triumph for transactions made by you or others that access your phone with your permission or as the result of a failure to adequately protect your account. In order to prevent unauthorized use you should password protect your phone and log out of the Triumph App when you are finished with a session. You agree that you will immediately notify Triumph of any unauthorized use, or suspected unauthorized use, of your Triumph Account or any other breach of security. Each user account is to be used solely for access to the Platform by the assigned user. TRIUMPH ACCOUNTS ARE NOT TO BE USED OR SHARED BY MORE THAN ONE INDIVIDUAL; DOING SO SHALL BE A BASIS FOR IMMEDIATE TERMINATION OF THE APPLICABLE TRIUMPH ACCOUNT(S). ### 2.6 Authorization for Contact. Each user, by creating an account, authorizes Triumph to contact the user electronically by phone, email, text message, notification, or other electronic means in order to: (i) confirm information about the user; (ii) confirm information submitted by the user; (iii) resolve customer support issues; (iv) request information about the user’s use of the Platform; (v) provide account status information to the user; or (vi) take any action in furtherance of this Agreement. This authorization will continue for the term of this Agreement. In order to terminate this Authorization the user must send a notice to and terminate all use of the Platform except for the Triumph App solely for the purposes of withdrawal or, alternatively, unsubscribe electronically by following the "stop" or "unsubscribe" information contained in any communication sent to the user. Triumph may send service, transactional, security, account, payment, withdrawal, legal and operational communications where necessary to operate the Platform, perform this Agreement, protect users, ensure security or comply with applicable law. Where consent is required, such as for marketing communications, Triumph will request it separately. You may withdraw consent or object to marketing communications at any time by using the unsubscribe mechanism included in the relevant communication, replying “STOP” to SMS where available, managing your communication preferences, or contacting Triumph through the channels set out in the Privacy Policy. ### 2.7 Exclusion by Triumph. Triumph may exclude, suspend, or otherwise restrict any user's access to the Platform, or any portion thereof, at any time and for any reason in its sole discretion including, without limitation, based on direct communications by or from (or on behalf of) the user relating to the user's use of the Platform. Any exclusion initiated by Triumph for health and safety reasons is based solely on such direct communications (for example, statements made by or on behalf of a user to Triumph customer support). Triumph does not review, analyze, or otherwise use purchase activity, deposit or spending amounts or patterns, session frequency or duration, or any other behavioral or usage data to identify users for exclusion or to determine whether to initiate, maintain, or lift any exclusion, and Triumph has no obligation to do so, except to the extent expressly required by applicable law. Any such exclusion may be for a fixed period or indefinite, and Triumph has no obligation to reinstate access. The effects of any exclusion under this Section for health and safety reasons on deposits, withdrawals, purchases, and promotions are set forth in Section 2.8, below. Triumph's exercise (or decision not to exercise) of any right under this Section shall not create any liability of Triumph to you, and does not obligate Triumph to monitor any user's activity or communications. You agree that you have reviewed our Responsible Purchasing Policy. ### 2.8 Effect of Exclusions and Self-Exclusion. During any period in which a user is excluded from the Platform for health and safety reasons, whether initiated by Triumph under Section 2.7 above or initiated by the user (including any user-initiated suspension or self-exclusion under Section 2.4, together an "Exclusion Period"), the following shall apply: (a) *No Deposits.* The user may not add funds to the user's Triumph Account, purchase prepaid game credits, or otherwise deposit money through the Platform during the Exclusion Period. (b) *Withdrawals Permitted.* The user retains the ability to request withdrawal of any withdrawable balance in the user's Triumph Account in accordance with Section 6.3 at any time during the Exclusion Period. (c) *Purchases With Existing Balances.* Unless the user requests, or Triumph imposes, a full restriction on purchases, the user may continue to use existing account balances, including any bonuses that have been granted, during the Exclusion Period, subject to this Agreement. (d) *Promotions May Remain Active.* Promotions may remain active during the Exclusion Period and remain at all times subject to Section 6.5.1, including each grant's expiration and forfeiture terms and Triumph's right to modify, suspend, cancel, or terminate any promotion at any time. (e) *Referral Credits*. During the Exclusion Period, referral credits will be paused. For permanent exclusions, referral credits will be terminated. (f) *No Responsibility of Triumph.* The user acknowledges and agrees that an Exclusion Period restricts only the deposit of additional funds and does not obligate Triumph to restrict purchases, promotional activity, or promotional accrual. Triumph shall have no responsibility or liability for (i) any referral amounts or referral bonuses received by or credited to the user during the Exclusion Period; (ii) the user's use or consumption of any remaining bonuses or account balance during the Exclusion Period; (iii) any purchases by the user using existing balances during the Exclusion Period, (iv) the sale or shipment of any cards purchased or vaulted during the Exclusion Period; (v) any decision whether, when, or on what terms to initiate, decline to initiate, maintain, or lift any exclusion, suspension, or restriction under Section 2.7; or (vi) any deposits made, purchases completed, or other amounts spent by the user prior to the commencement of any Exclusion Period, none of which shall be refundable by reason of any later exclusion or self-exclusion. Each user is solely responsible for monitoring the user's own purchases, deposits, and spending, for determining whether continued use of the Platform is appropriate for the user, and for initiating a user-initiated suspension or self-exclusion under Section 2.4 if the user believes any limitation on the user's own account is appropriate. Triumph shall have no responsibility or liability for any failure or delay in initiating an exclusion that a user contends should have occurred, including without limitation any claim based on the user's spending, deposits, purchases, or other use of the Platform. ## 3. USE OF PLATFORM. ### 3.1 Limited License. Subject to the terms of this Agreement, Triumph grants you a limited, revocable, non- transferable, non-exclusive license to access and use the Platform for your own personal use in accordance with this Agreement. For the avoidance of doubt, your use of any software made available by Triumph in connection with your access to and use of the Platform shall be limited to use of the executable object code format only. Specifically, and without limitation, your access to, or attempt to access, any source code of the Platform, back-end systems or databases, or to manipulate the software or its communications in any way to cheat, or obtain other benefit, or for any other unauthorized purpose shall be a basis for immediate termination of your Triumph Account. ### 3.2 Acceptable Use and Restrictions. The rights granted to you in the Agreement are subject to the following rules for acceptable use and restrictions: (a) you shall not access or use the Platform for any purpose other than that for which Triumph makes the Platform available - namely the Services; (b) you shall not use the Platform in connection with any commercial endeavors except those that are specifically endorsed or approved by Triumph, including to advertise or offer to sell any goods or services on the Platform or to collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email; (c) except as expressly permitted by Triumph in advance in writing, you shall not license, sell, rent, lease, transfer, assign, distribute, or host the Platform to or for a third party; (d) you shall not trick, defraud, or mislead Triumph or other users, especially in any attempt to learn sensitive account information, such as user passwords; (e) you shall not attempt to impersonate another user or person or use the username of another user; (f) you shall not use any information obtained from the Platform in order to harass, abuse, or harm another person; (g) you shall not sell or otherwise transfer your Triumph Account; (h) you shall not make improper use of our support services or submit false reports of abuse or misconduct; (i) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform; (j) you shall not circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Platform or the content contained therein, nor attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform; (k) you shall only use payment methods for which you are the account holder; (l) you shall not disparage, tarnish, or otherwise harm Triumph or the Platform, as determined by Triumph in its discretion; (m) except as expressly stated herein or otherwise permitted by Triumph in advance in writing, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means (including by, e.g., scraping, mirroring, framing, embedding, or linking); (n) you shall not systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from Triumph, nor shall you upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”); (o) except as may be the result of standard search engine or Internet browser usage, you shall not engage in any automated use of the Platform, such as using accounts created by automated means, using scripts to send comments or messages, using any buying or purchasing agent to make purchases from or through the Platform, or using any data mining, robots, or similar data gathering and extraction tools; (p) you shall not interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform; (q) you shall not upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform, nor use the Platform in any manner that interferes with another user’s uninterrupted use and enjoyment of the Platform (such as, e.g., excessive use of capital letters, spamming, the continuous posting of repetitive text, or other abusive, harassing, or obnoxious behavior, as determined by Triumph in its discretion); (r) you shall not harass, annoy, intimidate, or threaten any Triumph employee, agents, or service provider engaged in providing any portion of the Platform to you; (s) your use of the Platform shall at all times comply with all applicable laws and regulations and all applicable terms and conditions of any Third-Party Services (as defined below) upon which use of our Platform depends (as addressed further below); and (t) all copyright and other proprietary notices included within the Platform and on content made available through the Platform must be retained and not modified or obscured; (u) you shall not violate any agreement with Triumph Labs, Inc. or any of its subsidiaries, including the Triumph Arcade [Terms of Use](https://docs.triumpharcade.com/terms-of-use-triumph-play-for-cash). ### 3.3 Modification. Triumph reserves the right, at any time, to modify, suspend, or discontinue the Platform, including the Website or Services, or any part thereof, with or without notice. You agree that Triumph will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Platform, or any part thereof. Any future release, update, or other addition to functionality of the Platform shall be subject to the terms of this Agreement. ### 3.4 Ownership. Excluding User Data (as defined below), you acknowledge that all intellectual property rights in and to: (a) the Platform; (b) all names, logos and trademarks used with the Platform; and (c) all content made available by Triumph through the Platform, including but not limited to designs, data and databases, text, graphics, images, photographs, illustrations, audio and video material, artwork, proprietary information, client- and server-side code (e.g., HTML, JavaScript, active server pages, VBScript, databases, or any other code files) are owned by Triumph or Triumph’s licensors. The provision of the Platform does not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. Triumph and its licensors reserve all rights not granted in this Agreement. ### 3.5 Third-Party Services. The Platform is designed to interoperate with certain third-party services that are not under the control of or maintained by Triumph (“Third-Party Services”), such as those that provide transactional and/or financial services to Triumph. Certain Third-Party Services are integrated into the basic operation of the Platform and certain Third-Party Services may be added by you for additional fees. You must agree to and you must abide by the terms and conditions of any applicable Third-Party Services, and your violation of the applicable terms and conditions of any such Third-Party Services shall be a violation of this Agreement. Triumph is not responsible for the content of, or any transactions you process on or through, any Third-Party Services. Triumph does not make any representations or warranties about Third-Party Services, or any information, materials, or products found thereon. To the extent that Triumph provides links or references to any Third-Party Services, you acknowledge that Triumph provides them to you solely as a convenience to you. In no event shall Triumph be liable for any loss, claim, damages, costs, or negative experiences that may arise in connection with your access to or use of any Third-Party Services independent of or not directly caused by the Platform, including, without limitation, any transactions processed by you on or through such Third-Party Services. Specifically, and without limitation, you agree to the terms and conditions applicable to the following Third-Party Services. ### 3.6 User Responsibilities. In connection with using the Platform and the Services each user is responsible for—and Triumph fully disclaims and is released from any responsibility for: (a) the user’s own devices and telecommunications connections, services, and fees, including for wireless, Internet, and other services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the user’s device or connection (whether related to hardware or software or to low or no battery or power supply), for whatever reason; (b) the availability, quality, latency, and continuity of the user’s telecommunications connections and services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the networks used to provide the user’s connection to the Platform, for whatever reason; (c) monitoring and managing the user's own purchases, deposits, and spending on the Platform, and determining that the user's purchases are within the user's own means; and (d) communicating to Triumph any request for suspension, self-exclusion, or other limitation the user wishes to place on the user's own account. ANY LOSS, LIMITATION, OR NEGATIVE EXPERIENCE A USER SUSTAINS IN CONNECTION WITH ANY OF THE FOREGOING SHALL NOT ENTITLE THE USER TO A REFUND OR ANY OTHER REMEDY. WITHOUT LIMITING THE FOREGOING, NO USER SHALL BE ENTITLED TO A REFUND, REIMBURSEMENT, OR OTHER REMEDY ON THE BASIS THAT TRIUMPH DID NOT MONITOR, RESTRICT, LIMIT, OR EXCLUDE THE USER'S OWN USE OF OR SPENDING ON THE PLATFORM. ### 3.7 Bank Secrecy Act - Anti-Money Laundering Policies You agree that you have read the Triumph [BSA-AML Policy](https://triumpharcade.notion.site/09e2be37f8c44caea2826e0b22bf06eb) and that Triumph may take any action indicated under the [BSA-AML Policy](https://triumpharcade.notion.site/09e2be37f8c44caea2826e0b22bf06eb). By using the Platform you represent that you are not on any Specially Designated Nationals or Blocked Persons list (”SDN”) maintained by the US Office of Foreign Assets Control. You also represent that you are not listed on, or otherwise the target of, any applicable sanctions maintained by the European Union, any EU Member State, or the United Kingdom (including the UK Sanctions List and the Consolidated List of Financial Sanctions Targets). We may take any action permitted under our BSA-AML Policy and under applicable anti-money laundering, counter-terrorist financing and sanctions laws in the jurisdictions in which we operate. ## 4. USER CONTENT. ### 4.1 User Data. “User Data” means any and all information and content that is input into the Platform by or on behalf of a user except for the Payment Data, defined below. You acknowledge and agree that Triumph is not responsible for any User Data you provide except as outlined in the [Privacy Policy](/), including its accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Triumph does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Data. ### 4.2 User Data Responsibilities. Triumph is not obligated to backup any User Data and you are solely responsible for creating backup copies of your User Data, if you desire. ### 4.3 Right to Remove Data. You agree that Triumph has the right to remove any content, including User Data, from the Platform at any time, with or without cause. Triumph also has the right to refuse, move, or block access to any material submitted on or through the Platform, and to establish general practices and limits concerning use of the Platform. The decision of whether or not to remove content from the Platform is within Triumph’s sole and complete discretion. Triumph has no obligations, contractual or otherwise, to take or refrain from taking any action. Under no circumstances will Triumph be liable for removing or failing to remove any content. In the event that the content removed is your access to any collectibles that you are Storing with Triumph, Triumph will follow the procedures outlined in Section 5, below. ### 4.4 License. You hereby grant, and you represent and warrant that you have the right to grant, to Triumph an irrevocable, perpetual, non-exclusive, royalty-free and fully-paid, worldwide license to use, reproduce, distribute, publicly display and perform, modify, adapt, prepare derivative works of, incorporate into other works, and otherwise exploit your User Data, and to grant sublicenses of the foregoing, for the purposes of providing the Platform to you, for any specific purpose identified in connection with our solicitation or collection of your User Data, and as otherwise permitted by our Privacy Policy. More specifically, and without limitation, you agree that we may process your User Data to create aggregated and/or de-identified data sets used to improve the Platform, including to use such data for algorithm development, machine learning, and the creation and development of other features and functionality. For the avoidance of doubt, except where limited by applicable law, this license continues even after you stop using the Platform, including without limitation with respect to aggregate and/or de-identified data derived from your User Data and any residual backup copies of your User Data made in the ordinary course of our business. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Data. ### 4.5 Feedback. If you provide Triumph any feedback or suggestions regarding the Platform (“Feedback”), you hereby assign to Triumph all rights (including all intellectual property rights) in and to the Feedback and agree that Triumph shall have the right to use such Feedback and related information in any manner it deems appropriate. Triumph will treat any Feedback you provide to Triumph as non-confidential and non-proprietary. You agree that you will not submit to Triumph any Feedback that you consider to be confidential or proprietary. ### 4.6 Other Users. Each user of the Platform is solely responsible for any and all of such user’s User Data. You acknowledge and agree that we are not responsible for any User Data and we make no guarantees regarding the accuracy, currency, suitability, or quality of any User Data and we assume no responsibility for any User Data. The Platform provides features and functionality by which you may interact with one or more other users. You agree that, regardless of whether Triumph personnel is present or not and regardless of whether Triumph personnel intervene or not, Triumph has no obligation to restrict or prohibit your interaction with other users, and Triumph will not be responsible for any loss or damage incurred as the result of your interactions with other users. If there is a dispute between you and any other user, we are under no obligation to become involved. ### 4.7 Sharing of User Information. The Platform may provide information from or about users using the Platform to other users. Currently the Platform allows other users to view a user’s profile, the user uploaded profile image, and user scores in matches with other users. Triumph makes commercially reasonable efforts to indicate clearly when a user is using a feature that permits the sharing of information with other users. Triumph does not and cannot verify all information provided by users. Triumph does not control, and makes no representations or warranties as to, the identity, character, or behavior of any user, and Triumph disclaims, and you release Triumph from, any and all liability relating thereto. Users should exercise caution and judgment when interacting with other users, in both online and offline interactions, as when interacting with any other individual a user does not know. In certain circumstances where a user is located in a specific jurisdiction they may be entitled to release of other contestants information pursuant to applicable law. To the extent that such a release is required by applicable law the user to whom it is requested and release will keep all such information confidential and shall not publicly disclose or release any of the names or other information of other users. Triumph makes no representation or warranty as to the accuracy of the information supplied by users. Users acknowledge and agree to the release of such information where required by applicable law and waive any claims against Triumph for the misuse or disclosure of such release by a user to whom such information is required to be released. ## 5. COLLECTIBLE PURCHASING AND STORAGE Triumph may allow a user to accomplish one or more of the following: (i) purchase physical collectible items directly; (ii) purchase physical collectible items in "blind box" form (for example, the purchase of a pack consisting of one or more collectible cards where the cards in such pack are of the same type but may have a variety of attributes); (iii) track their inventory of collectible items purchased from Triumph (the "User Inventory"); (iv) have Triumph maintain their physical collectible item in storage; or (v) have their User Inventory shipped to them. #### 5.1 Direct Purchase of Collectible Item Triumph may make available certain physical goods available on its marketplace for purchase. You may purchase such items. Each purchase is non-refundable and there are no returns once an item is purchased except as expressly allowed under these Terms of Use. Upon the purchase your account will be credited with the physical item and it will be shown as available in your User Inventory. You will have a period of time, indicated in the User Inventory tab, in which to return any of your Inventory to Triumph for the Fair Market Value, as defined below, after the expiration of such time you agree that such Inventory will be automatically returned to Triumph for the Fair Market Value. You may also choose to ship any of your User Inventory to you, at the time that you meet all the requirements (including, if you are located in a jurisdiction that requires the collection of sales tax, the payment of the amount of sales tax due) that is required for the shipment of an item in User Inventory and when that item is placed with a common carrier, the sale of the User Inventory will be deemed completed. #### 5.2 Blind Box or Pack Purchases and Other Fees 5.2.1 Blind Box or Pack Purchases Triumph may make available "blind box" or other collectible pack purchases (a "Pack"). In each case, the type of product that you are purchasing and other information related to the Pack, such information at a minimum to be: (i) the producer of the collectible; (ii) the series or type of collectible included in the pack; (iii) the cost of purchase; (iv) the number of collectibles included in such pack, though Triumph may add additional collectibles as marketing bonuses in its sole discretion ("Promotional Items"). Such Promotional Items will not vary the underlying primary item or its likelihood of being obtained where such statistical information is provided. However, the value of such Promotional Items may exceed stated max pulls for a given Pack. Additional information may be provided such as: (i) the chance the card is of a certain Fair Market Value (where such Fair Market Value is based upon Triumph's determination of Fair Market Value in its reasonable discretion as described in Section 5.4, below); (ii) the chance of a rarity and the scale on which such rarity is based; (iii) the "grade" of the collectible. ALL STATISTICS RELATED TO EACH PACK PURCHASE MAY VARY BETWEEN ANY GIVEN PACK. THE STATISTICS WILL CHANGE IN REAL TIME BASED ON AVAILABLE INVENTORY. ALL STATISTICAL RANGES PROVIDED ARE ACCURATE AT THE TIME THEY ARE PROVIDED - THOUGH SUBJECT TO CHANGE - BUT THE DISTRIBUTION BETWEEN RANGES MAY NOT (AND IS LIKELY NOT TO BE) EQUAL. The conditional purchase of a Pack is non-refundable. Upon the selection and confirmation of the conditional purchase of the Pack, your account will be credited with the item selected from the inventory, as discussed in section 5.3, below, and it will be shown in your "Inventory", however, no sale of the item has occurred and title to the item will not pass to you until the following occurs: (i) you request that the item be shipped to you; (ii) you pay any applicable sales tax associated with the shipment of the item; (iii) the item is found in the Triumph inventory (for treatment of lost items please review Section 5.7); (iv) your account has not been banned, blocked, or otherwise terminated; (v) you have passed our KYC verification process; (vi) the packaged item is accepted by the carrier; and (vii) the packaged item is properly addressed to the address you provided to Triumph, (the completion of these requirements being a "Sale"). Until a Sale occurs any loss, mislabeling, damage, destruction, or other issues as determined in the Company's sole discretion (excepting a terminated or banned account) may only be remedied through the crediting of the FMV of the item to you (as FMV is defined in Section 5.4, below). 5.2.2 Other Fees Triumph imposes a fee for instant withdrawal to a bank account/eligible payment method. The amount of this fee (and any applicable exchange rate or third-party processing charges) will be clearly disclosed to you before you confirm the withdrawal, and any change to the fee will apply only to future withdrawals. Triumph may change this fee from time to time where we have a valid reason (for example, changes in third-party costs, fraud or compliance requirements), but we will not change the fee after you have initiated a withdrawal. Withdrawals may be made to a bank account using ACH (or an equivalent standard bank transfer method, where available in your location) without any fee. #### 5.3 Inventory and Storage The physical items you have the ability to request shipment on will be shown in your "Inventory" tab in your user account. In the event of any loss of your Inventory Triumph will provide the FMV, as defined below, of such collectibles at the time of such loss to you by crediting your account. YOU MAY ONLY STORE A COLLECTIBLE FOR A MAXIMUM OF SEVEN DAYS. Any collectible that has remained in storage for seven days or greater will be considered a "Return" at the Company's sole discretion and you will be credited the FMV of the collectible, as that term is defined below, that was determined by the Company at the time that you received such collectible. The Company may provide a minimum of twenty-four (24) hours notice by push notification. The Company may also text you in the event that a collectible in your inventory is subject to repurchase by the Company, you specifically agree to receive such text notifications relating to your inventory. The Company may extend such deadline in its sole discretion, for example, in the event that you are undertaking to meet the requirements of Triumph's KYC process. #### 5.4 Fair Market Value Triumph uses realtime sales statistics to determine the fair market value (the "FMV") of the collectibles for purposes of identifying the expected value of such collectible for purposes of any metrics made available to you prior to purchase; for purposes of any offer to purchase from you a collectible you own, and to value your Inventory in the event of a loss. The FMV that Triumph uses may not match published market values. Triumph uses a proprietary system to generate its FMV that may take into account, but is not limited to the following (the "FMV Factors"): (i) the rarity; (ii) previous sales; (iii) previous sales of similar or the same items; (iv) the difficulty in time and expenses and risk of purchasing a similar collectible item; (v) general market dynamics relevant to the specific collectible or type of collectibles; (vi) professional grading scores and encapsulation / packaging status; (vii) provenance, history, additional features, or modifications of a specific collectible; (viii) authenticity certainty level; (ix) average time-to-sale for similar items; (x) signatures or other similar additions to the collectibles and their rarity, certainty related to authenticity, and other features related specifically to such signatures or markings. The FMV used by Triumph is subject to change at any time and Triumph makes no representation that any FMV will remain stable or that the weight and use of any FMV Factors will remain unchanged. You may access Triumph's FMV determinations for any set of its collectibles, including all available collectibles in such category, by using the following links for the associated collectible types: (i) [Pokemon Cards](https://app.hex.tech/2fb31ad0-1fcd-421f-b05d-ea6e0c62c82d/app/Available-Inventory-031GWT0ZPGbsa4qW7BYahi/latest?selectedStaticCellId=019cb5da-9180-7ee5-8f42-7591b8a95fde); (ii) [Basketball Cards](https://app.hex.tech/2fb31ad0-1fcd-421f-b05d-ea6e0c62c82d/app/Available-Inventory-031GWT0ZPGbsa4qW7BYahi/latest?selectedStaticCellId=019cb5d8-fa29-7ee5-8f40-1201cbc1c680); (iii) [One-Piece](https://app.hex.tech/2fb31ad0-1fcd-421f-b05d-ea6e0c62c82d/app/Available-Inventory-031GWT0ZPGbsa4qW7BYahi/latest?selectedStaticCellId=019e4cb8-a78a-766d-acff-5d131082a70f); (iv) [Baseball Cards](https://app.hex.tech/2fb31ad0-1fcd-421f-b05d-ea6e0c62c82d/app/Available-Inventory-031GWT0ZPGbsa4qW7BYahi/latest?selectedStaticCellId=01a03a65-70f8-7656-b110-b58bfc99d840). The FMV contained in the collections is only applicable at the time of such access and is subject to change as described in this section. #### 5.5 Returns of Collectibles to Triumph Prior to the completion of a Sale, Triumph may allow you to exchange a physical item shown in your "Inventory" tab (a "Return"). It may make Returns available by surfacing a purchase price and a button to complete such a Return to you. All Returns to Triumph are final. Upon a Return to Triumph your Triumph Account will be credited the FMV of the collectible such credit to be in the form of additional pack purchase credits denominated as outlined in Section 6.2, below. You agree that Triumph is under no obligation to: (i) offer a Return of the collectible; (ii) maintain an open Return window whether or not previously displayed, and that such Return offers may be terminated by Triumph at any time; (iii) collect or remit taxes on your behalf absent the completion of a Sale. #### 5.6 Shipping From Inventory A user may ship a collectible from Inventory. Prior to shipping any collectible a user may be required to pass KYC Verification, and will be required to pay any sales tax applicable based on the location used for shipping, and must not have violated any term of this Agreement. A user may select the shipping service from those available for servicing their desired shipping address, within the United States. Items will not be shipped on Saturdays and Sundays, however, we will attempt to ship your item as quickly as possible. If you do not receive a notification that your item has changed location for a period of fourteen (14) business days, please contact customer support through the App. In all cases the User will be responsible for the cost of shipping and any cost of tracking the package, which may be required. Upon shipment, you will be provided with a tracking number. You agree that the maximum liability for any package lost in transit is the FMV of the card at the time of shipment. Any item that is damaged, or in error, may, in Triumph's sole discretion, be required to be returned to Triumph in order to receive a refund. At this time, the Company does not offer combined inventory shipments, and each individual collectible must be shipped separately. You must notify Triumph within ten (10) days of delivery of any shipping error by messaging customer support using the in-app messaging feature. If you do not notify Triumph within ten (10) days you agree that you have accepted any shipment received by you (or indicated as delivered in shipping records) as fully satisfying the inventory transfer made in your Triumph App. #### 5.7 Loss of Inventory, Inventory Errors If your physical Inventory held by the Company is lost, stolen, or destroyed, the Company will notify you and credit your account in an amount equal to the FMV of your Inventory at the time of such loss as indicated by your Inventory values in your Inventory account at such time. Once the Company delivers a package to the carrier, the carrier is responsible for that package, not the Company. However, the Company will promptly handle all refunds and claims related to shipment issues, so you should not submit claims to any carriers (USPS, FedEx, UPS, etc.) for your shipments. You take the risk of any changes in the FMV in the event of such loss. In the event that a requested item is not available for shipment, including but not limited to its loss, destruction, an inventory error, or for any other reason, Triumph may, in its sole discretion: (i) credit you with the FMV of the collectible at such time that shipping is requested plus any fees paid for the shipment thereof, including applicable sales tax; or (ii) purchase and ship an equivalent replacement collectible having materially similar characteristics. Triumph will notify you if this occurs and which of the foregoing options it has selected. You agree that you take the risk for any change in FMV prior to requesting shipping. #### 5.8 Grading and Raw Cards Unless a card is specifically identified as a grade, or if it is marked as "raw", or if a Pokemon card is not displayed in a PSA marked case, such card is being sold as a "raw" / ungraded collectible. We strive to maintain all "raw" / ungraded collectibles inventory in "Good" or better condition. However, with respect to "raw" / ungraded collectibles, those are sold "as-is" with no guaranty of condition, and you choose to ship those at your own risk. If you do not want to take such risk, you may, in accordance with these terms, sell the raw collectible to us at the FMV, when offered. #### 5.9 Entertainment Wrappers. Various in-app mechanisms and animations may provide user interfaces to card selectors, or other user-based inputs ("Non-Purchase Interfaces"). Examples of Non-Purchase Interfaces include the rotating card wheel selector. The only user-based inputs that affect the card purchase are the selection of the card pack, the rarity selector if made available, and the purchase confirmation. The Non-Purchase Interfaces are provided for entertainment value only and do not affect purchase or collectibles outcomes. ## 6. FEES, FUNDS, AND WITHDRAWAL ### 6.1 Fees. We will make commercially reasonable efforts to display and explain all applicable fees in connection with the use of the Platform, including all applicable shipping fees. You may also be charged for the use of Third-Party Services, for example, in the event of an instant withdrawal, for shipping, or for insurance. Our fees and payment policy may change at any time and from time to time in our sole discretion. As provided above, we contract with one or more third parties to facilitate the processing of fees and payments. ### 6.2 Adding Funds into Triumph Account. Any funds added to your Triumph account are non-refundable and may be used only for purchasing collectibles or Packs. You may add funds to your Triumph Account after (i) Triumph has verified that you are located within the United States; and (ii) you have indicated your acceptance of this Agreement, including our Privacy Policy. All funds added to a Triumph account are non-transferrable and will not be refunded by Triumph, except as required by applicable law or other legal obligations. If you are a consumer resident in the European Economic Area or the United Kingdom, you may request withdrawal of the cash balance of your Triumph Account (excluding Bonus Cash and In-Platform Items) at any time, subject to (i) completion of our identity and fraud-prevention checks as described below in Section 6.3(a), and (ii) any legal or regulatory restrictions (including anti-money laundering and sanctions requirements). Funds may only be withdrawn from your Triumph Account in accordance with this Agreement. The only funds available for withdrawal are those that you have received from sales of your Inventory and not any amounts added to an account from other sources. You must deposit funds from an account or card you own or that is issued to you and agree that you will not deposit funds using any other persons account or credit or debit card. The Services may be illegal in the jurisdiction in which you are located, for example, users located in China; if so you are not authorized to use your payment card to complete a transaction. ### 6.3 Withdrawal of Funds. The following terms apply to your withdrawal of funds from your Triumph Account: (a) You may not withdraw any funds from your Triumph Account unless and until you have passed KYC Verification of your status as a user. You specifically agree that you do not have a claim for any account balance or items in inventory without completing KYC Verification and being eligible for a Triumph Account in accordance with this Agreement. As part of this process you are required to provide certain information, including but not limited to: (i) uploading an image of a government issued photo identification; (ii) take a live video of your face which is used for the purposes of matching to your photo identification; and (iiii) authorize the collection of phone global positioning data, among other information required. Some of the information provided, including facial images and scans (if applicable) will be considered "biometric data" or "special categories of personal data" under certain data protection laws. By using the Platform for purposes of a withdrawal you specifically acknowledge and agree to the collection of such information for the purposes of verifying your identity and the management of such information in accordance with this Agreement, the Triumph Privacy Policy, and applicable third-party Terms of Use and Privacy Policies applicable thereto. Where we are subject to data protection laws such as the EU General Data Protection Regulation ("**GDPR**") or the UK GDPR, we will only process such data where permitted by those laws (for example, where necessary to provide our services, comply with our anti-money laundering and sanctions obligations or, where required, with your explicit consent). Your rights in relation to such data, including rights of access, erasure and restriction, are described in our Privacy Policy. (b) You may only withdraw funds that you have gained from the sales of your Inventory. You cannot withdraw deposited funds, as any deposited funds may only be used for the purchasing of collectibles or Packs. (c) Triumph, in its sole discretion, may limit you to no more than $10,000 in withdrawals in any single day, provided that withdrawal via Venmo is capped at no more than $4,000 per rolling twenty-four (24) hours. (d) The Platform’s default automated withdrawal solution requires that each user receive a payout on the user’s debit card, bank account, and if available a user's PayPal or Venmo account. If you do not have a bank account or debit card, you may contact customer support in the Triumph App and we may attempt to facilitate a manual payout, on a case-by-case basis and in our sole discretion. (e) All withdrawal transactions must be at least $6 or greater, and will process within two weeks of the request. (f) If you are withdrawing more than $2,500 in any calendar year, Triumph may require that you provide certain tax forms prior to processing such withdrawal. (g) You are solely responsible for reporting and paying any applicable taxes on any goods purchases, whether or not funds are withdrawn from your Triumph Account. (h) All withdrawals are final and cannot be reversed by Triumph. YOU BEAR THE ENTIRE RISK OF ENTERING THE CORRECT BANK ACCOUNT, DEBIT CARD, OR OTHER ACCOUNT INFORMATION INCIDENT TO A WITHDRAWAL; TRIUMPH SHALL HAVE NO RESPONSIBILITY FOR YOUR ENTRY OF INCORRECT DEBIT CARD INFORMATION. ### 6.4 Refund Policy. 6.4.1 Deposits You may deposit into the Triumph App; however, all deposits may solely be used for in-App purchases of items available on the App. You agree that upon deposit you waive any rights to the funds withdrawal or use outside of the App. 6.4.2 Purchases All Purchases are final and binding. Triumph will refund Purchases in the event of an error by Triumph or its software, or third party errors that effect a user, or if applicable law or other legal obligations requires making a refund. Triumph may also make refunds at its own discretion. Refunds will be responded to as quickly as possible - any request not responded to within thirty (30) days is a denial of the request. Triumph may review and modify the fees charged and payments made in any transaction, and reimburse such amounts in its sole discretion, based on any complaint or report of special circumstances concerning a transaction. 6.4.3 Prepaid Purchase Refunds Except as required by law or other legal obligations Triumph will only refund transactions where you purchase prepaid collectibles credits in the following circumstances: (a) If the user provides evidence that the transaction was fraudulent; (b) If the transaction was the result of an error, for example, in the case of a doubled transaction, but only to the extent that the prepaid credits related to such additional transactions were not used;\ \ (c) At Triumph's sole discretion.\ \ All refund requests must be made within thirty (30) days of the date of transaction. The sole mechanisms available for any refunds are the addition of prepaid game credits to your Triumph account or a reversal or payment through the payment means used to initiate such disputed transaction. ### 6.5 Promotions. 6.5.1 Bonus Cash and Promotions Triumph may make promotional offers with different features and different rates for products and services offered through the Platform. These promotional offers, unless made to you directly, shall have no bearing whatsoever on your access to and use of the Platform. All promotional offers will be settled in "Bonus Cash" which have the following features: (i) it is for prepaid purchases only and may only be used for such; (ii) it may not be withdrawn or transferred; (iii) upon a withdrawal of any funds from a user's account any unused "Bonus Cash" will be forfeited. Triumph may also provide customer retention incentives whereby Triumph provides some benefit to a customer in excess of what the customer would have received or been charged for retention, marketing purposes, or testing purposes (the "Marketing Incentives"). The Marketing Incentives may include, but are not limited to: (i) providing additional collectibles in a pack; (ii) upgrading the collectible or other item that the you would have received, where such upgrade is based on the FMV of the collectible that would have been received versus crediting you with a collectible with a higher FMV; (iii) removing or reducing the fees charged for any service; (iv) providing rewards program credits that may be based on certain actions, such as opening the application each day, purchasing packs, number of packs shipped or other actions, which when a specifically identified threshold has been met may provide a Marketing Incentive or other benefit (a "Reward Program"). You agree and acknowledge that Triumph may provide you with Marketing Incentives, may terminate such Marketing Incentives without notice at any time, and that Triumph may terminate any Reward Program at any time without compensation for any credits granted. All promotions may be modified, suspended, or canceled by Triumph at any time in its sole discretion. Upon cancellation, Triumph will honor any Promotional Items or cash credited with respect to deposits completed prior to the effective time of cancellation, but no further bonuses will accrue or be credited thereafter. During any exclusion of a user from the Platform for health and safety reasons (whether initiated by Triumph \[including under Section 2.7 above] or by the user \[including any self-initiated suspension or self-exclusion]), then-active promotions and Bonus Cash may remain active and available for use in accordance with their terms, as further described in Section 2.8 above; provided that Triumph retains all rights under this Section 6.5.1, including the right to modify, suspend, cancel, or terminate any promotion or Bonus Cash at any time prior to use or conversion. Triumph shall have no responsibility or liability for any referral amounts, Bonus Cash, or other promotional amounts received, credited, converted, used, or forfeited by a user during any such exclusion period. Any Promo Cash or Bonus Cash issued in connection with any promotion remains at all times subject to this Section 6.5.1, including Triumph's right to terminate outstanding Promo Cash and Bonus Cash prior to use or conversion. 6.5.2 Gems or Other Credits Triumph may provide "gems" or other digital items ("In-Platform Items") that may be exchanged for various participations in the App. You agree that In-Platform Items have no value and that Triumph may terminate all offers of use with respect to such items, cease using such In-Platform Items, or delete and remove In-Platform Items at any time without notice. ### 6.6 Stored Payment Terms. The Triumph Platform may provide the means to store payment information, including but not limited to bank account numbers, credit card or debit card numbers, or account credentials linking one or more account to your Triumph Platform account (the "Payment Data"). 6.6.1 Agreement to Store Account Data By manually entering and clicking the box authorizing Triumph to store your Payment Data you authorize Triumph to store such Payment Data and certify that you are the owner of the account associated with the Payment Data and authorize such accounts to be charged by Triumph upon your approval. All stored Payment Data will be stored locally on your mobile device accessible through the Triumph App and may be removed from the Triumph App at any time by you. Triumph will not store your Payment Data outside of your device but may transmit it as necessary to complete any transactions with the Triumph Platform. To revoke your consent to the storage of your Account Data you can: (i) remove the account data from storage within the Triumph App; or (ii) delete the Triumph App. 6.6.2 Use of Account Data The stored Account Data may be used by you in accordance with this Agreement to: (a) Initiate the purchase of pre-paid game credits, by selecting and authorizing the purchase amount in the Triumph App; (b) Initiate withdrawals from your account to an account associated with your stored Payment Data. 6.6.3 Limitations of Use by Triumph Triumph will not do the following with any stored Payment Data:\ (a) Initiate transactions without your consent; (b) Provide for scheduled transactions, all transactions must be initiated by you. ### 6.7 Transaction Receipts. Users should store all transactions records and a copy of the Triumph policies and rules, including a copy of this Agreement and the [Privacy Policy](/). ### 6.8 Balance Transfer to Other Triumph Applications Triumph has entered into agreements with other applications to allow the transfer of a user's balance, including balances held in tournament entry credits and potentially withdrawable cash, to such additional applications. In the event that you transfer any balances to another application you agree to the Terms of Use of the application to which you authorize such transfer. The currently available applications and the associated Terms of Use are: "Triumph Arcade" [Terms of Use](/terms-of-use-triumph-arcade) You specifically acknowledge that any balance transfer will be treated as an inbound purchase transaction and all rules applicable to such transfer, including the purchase-through or play-through requirements will be imposed. Further, separate applications may impose different transaction maximums or fees on transactions as outlined in any applicable Terms of Use. ## 7. ANTI-MONEY LAUNDERING. Any use of Triumph’s platform other than to use the Services in good faith, including to transfer money for illegal purposes, is strictly prohibited. Where Triumph determines, in its sole discretion, that a user has violated these terms: (a) Triumph may suspend and/or terminate the user’s Triumph Account; (b) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (c) Triumph may take any other action, including but not limited to legal action; and (d) the user is subject to forfeiture of the entire balance of funds in the user’s Triumph Account. ## 8. CHEATING POLICY. ### 8.1 Prohibited Conduct. The following is a non-exhaustive list of prohibited conduct: (a) utilizing a virtual private network (VPN); (b) not providing or maintaining accurate information within a Triumph Account (including using fake phone numbers); (c) opening or operating more than one Triumph Account; (d) conducting or attempting to conduct fraudulent financial transactions through the Platform (including fraudulent payment card charge-backs and other transactions); (e) exploiting an error in the Platform that is not in accordance with the intent indicated or in good faith; (f) using a jailbroken device or any device with software not intended to run on the device which the platform is running on; and (g) using phone numbers for account creation or referral that are not issued by a cell phone provider and linked to a single device or subscriber identity module (SIM) card. ### 8.2 Consequences. Where Triumph determines, in its sole discretion, that a user has breached this Agreement: (a) Triumph may suspend and/or terminate the user’s Triumph Account; (b) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (c) Triumph may take any further action, including but not limited to legal action; and/or (d) the user is subject to forfeiture of the entire balance of funds (both withdrawable cash, Bonus Cash, and pre-paid purchase credits) and any inventory in the user’s Triumph Account. We may only permanently confiscate funds to the extent reasonably necessary to (i) reverse or prevent the benefit of cheating, fraud or other serious breach of this Agreement, (ii) comply with our legal or regulatory obligations (including anti-money laundering and sanctions obligations), or (iii) compensate Triumph or other users for losses directly caused by your breach. Otherwise, we may freeze funds while we investigate but must return any remaining lawful funds to you where we are legally permitted to do so. ## 9. INDEMNITY. You agree to indemnify and hold Triumph and its affiliates, and its and their directors, officers, members, principals, owners, employees, agents, representatives, contractors, successors, and assigns, harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and/or expenses (including reasonable attorneys’ fees) arising from or relating to any claim or demand made by any third party due to or arising out of (i) your use or misuse of the Platform; (ii) your User Data; (iii) your violation of this Agreement; or (iv) your violation of applicable laws or regulations. Triumph reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Triumph. Triumph will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. ## 10. DISCLAIMERS YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. EXCEPT FOR THOSE WARRANTIES MADE AND EXPRESSLY IDENTIFIED AS WARRANTIES BY TRIUMPH, TRIUMPH DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) THE PLATFORM; (B) ANY PRODUCTS AND SERVICES OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM; (C) THE ACTS OR OMISSIONS OF USERS THROUGH THE PLATFORM; (D) THIRD- PARTY SERVICES ON WHICH THE PLATFORM DEPENDS OR WITH WHICH THE PLATFORM INTEROPERATES; AND (E) ANY TRANSACTIONS INITIATED OR PROCESSED BY YOU ON OR THROUGH SUCH THIRD-PARTY SERVICES, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. TRIUMPH ALSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. NO DUTY TO MONITOR. TRIUMPH DOES NOT UNDERTAKE, AND EXPRESSLY DISCLAIMS, ANY DUTY TO MONITOR, REVIEW, OR ANALYZE ANY USER'S PURCHASES, DEPOSITS, SPENDING, OR OTHER USE OF THE PLATFORM FOR INDICATIONS OF UNHEALTHY OR EXCESSIVE USE, OR TO INTERVENE IN, RESTRICT, OR EXCLUDE ANY USER'S USE OF THE PLATFORM, EXCEPT AS EXPRESSLY REQUIRED BY APPLICABLE LAW. THE AVAILABILITY OF SELF-EXCLUSION, SUSPENSION, OR OTHER RESPONSIBLE PURCHASING TOOLS DOES NOT CREATE ANY DUTY OF CARE, FIDUCIARY DUTY, OR SPECIAL RELATIONSHIP BETWEEN TRIUMPH AND ANY USER. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT THE PLATFORM IS SUITABLE FOR ANY USER'S PERSONAL OR FINANCIAL CIRCUMSTANCES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN SUCH JURISDICTIONS AND ONLY TO THE EXTENT DISALLOWED THIS DISCLAIMER WILL NOT APPLY. ## 11. LIMITATION OF LIABILITY AND RELEASE. ### 11.1 Limitation of Liability To the maximum extent permitted by applicable law and notwithstanding any other provision of this Agreement, in no event shall Triumph or any of its affiliates or suppliers (including any of its or their partners, officers, directors, members, managers, owners, principals, employees, agents, contractors, successors, or assignees) be liable to you for any indirect, special, incidental, exemplary, punitive, or consequential damages, whether arising in contract, equity, tort, or otherwise (including breach of warranty, negligence, and strict liability in tort), or for any damages arising from delay, loss of goodwill, loss of or damage to data, interruption in use or availability of data, loss of use of money or use of products, lost profits, revenue or savings (actual or anticipated), or other economic loss ensuing from or in connection with (a) the platform; (b) any products and services offered or made available through the platform; (c) any acts or omissions of users of the platform; (d) third party services which the platform uses or interoperates with; (e) any transactions initiated or processed by you on or through such third-party services; or (f) any exclusion, suspension, or restriction of a user's access to the Platform, any decision not to impose or any delay in imposing any of the foregoing, any use of the Platform or spending by a user before or during any Exclusion Period, or the user's own purchase, deposit, or spending decisions, even if Triumph or any of its affiliates or suppliers has been advised of the possibility of such damages. These limitations shall apply notwithstanding the failure of the essential purpose of any limited remedy. Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or, where applicable, death or personal injury caused by our negligence. If you are a consumer resident in the European Economic Area or the United Kingdom, your statutory rights are not affected by this clause. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF TRIUMPH AND ITS AFFILIATES AND SUPPLIERS (INCLUDING ANY OF ITS OR THEIR PARTNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, OWNERS, PRINCIPALS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNEES) TO YOU EXCEED THE GREATER OF (A) THE AMOUNT OF FEES PAID OR PAYABLE TO TRIUMPH BY YOU UNDER THIS AGREEMENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION ON THE AMOUNT OF LIABILITY SHALL APPLY WHETHER A CLAIM OR LIABILITY ARISES IN CONTRACT, EQUITY, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), AND EVEN IF TRIUMPH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR LIABILITY. THIS LIMITATION SHALL SPECIFICALLY SURVIVE A FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDIES THAT MAY BE PROVIDED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. ### 11.2 Waiver of Claims. EACH TIME YOU ACCESS THE PLATFORM, EXCEPT WITH RESPECT TO ACCESS AND USE OF THE TRIUMPH APP, YOU EXPRESSLY RELEASE ANY AND ALL CLAIMS YOU HAVE AGAINST TRIUMPH. SUCH RELEASE INCLUDES A WAIVER UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA WHICH READS AS FOLLOWS: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” ## 12. TERM AND TERMINATION. Subject to this Section, this Agreement will remain in full force from the date you agree to it until such time as it is terminated. We may (a) suspend your rights to use the Platform (including your Triumph Account), (b) terminate this Agreement, and/or (c) ban you from the Platform at any time and for any reason whatsoever, at our sole and complete discretion. Upon termination of this Agreement, your Triumph Account and right to access and use the Platform will terminate immediately. You understand that any termination of your Triumph Account may involve deletion of some or all of your User Data from the Platform or our databases. Triumph will not have any liability whatsoever to you for any termination of this Agreement, including for termination of your Triumph Account or deletion of your User Data. ## 13. COPYRIGHT POLICY. Triumph seeks to respect the intellectual property of others and asks that users of our Platform do the same. In connection with our Platform, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials. If you believe that any portion or content of our Platform unlawfully infringes the copyright(s) in a work and you wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to us by email to : (a) Your physical or electronic signature; (b) Description of the copyrighted work(s) that you claim has been infringed; (c) Description of the material on our services that you claim is infringing and that you request us to remove; (d) Sufficient information to permit us to locate such material; Your address, telephone number, and e-mail address; (e) A statement that you have a good-faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and (f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner. Please note that any misrepresentation of material fact (falsity) in a written notification may subject the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement. ## 14. DISPUTE RESOLUTION ### Please read this Section 14 carefully. It requires you to arbitrate disputes with Triumph on an individual basis and limits the manner in which you can seek relief. ### 14.1 Choice of Law. This Agreement, and any dispute arising out of or relating to it or the Platform, shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions, except as set out below for EEA/UK consumers, and except that the Federal Arbitration Act (9 U.S.C. §§ 1–16) (“FAA”) shall govern the interpretation and enforcement of Section 14 of these Terms of Use, the procedures applicable to any arbitration conducted under Section 14, and any question of whether a dispute is subject to arbitration. The California Arbitration Act, Cal. Code Civ. Proc. §§ 1280 *et seq.*, and the arbitration statutes of any other state, do not apply to Section 14 or to any arbitration conducted under it. To the extent there is any conflict between the FAA and the law of any state with respect to arbitrability or the enforcement of the agreement to arbitrate, the FAA shall control. If you reside in a jurisdiction whose consumer protection statutes may not be waived or displaced by contract, those statutes apply to you to the extent they may not be waived or displaced. If you are a consumer who is habitually resident in the European Economic Area or the United Kingdom, nothing in this Section 14.1 limits your rights under the mandatory consumer protection laws of your country of residence. In that case, you may bring proceedings in the courts of your country of residence, and any mandatory arbitration provision in Section 14 (including application of the FAA to questions of arbitrability) shall apply only to the extent permitted by applicable law. ### 14.2 Informal Dispute Resolution. Before initiating any arbitration or court proceeding, you and Triumph agree to first attempt to resolve any dispute informally for a period of sixty (60) days. To begin the informal resolution process, a party must send the other party a written Notice of Dispute (“Notice”) by certified mail or, if to Triumph, by submitting our [Informal Dispute Resolution Form](https://zfrmz.com/LjqU0qtpVan4yaZC9tdn) ("Notice Form"), or, if the Notice Form is unavailable, by emailing us at with a copy sent by certified mail to our address identified in this Agreement below ("Notice Address"). The Notice must include: (a) the claimant's name and contact information; (b) a description of the nature and basis of the dispute; (c) the specific relief sought, including the amount of any monetary claim; and (d) any supporting documentation the claimant elects to provide. Where Notice to Triumph is submitted via the Notice Form, the date of receipt shall be the date reflected in the system-generated confirmation of submission, regardless of any date entered by the claimant elsewhere on the Notice Form. The parties agree to negotiate in good faith during this sixty (60) day period. All applicable statutes of limitations and contractual limitations periods with respect to any claim described in the Notice shall be tolled from the date the Notice is sent (or, for a Notice submitted via the Notice Form, the date of receipt as determined above) until the expiration of the sixty (60) day period. If such efforts prove unsuccessful within sixty (60) days after the Notice is received, either party may proceed to arbitration or Small Claims Court as set forth below. ### 14.3 Arbitration Agreement. Except as otherwise stated in this agreement below, disputes, claims, and controversies between you and Triumph arising out of, relating to, or in connection with the Platform, the Services, the relationship between you and Triumph, and any interpretation or application of these Terms of Use or this arbitration provision shall be resolved exclusively through final and binding individual arbitration, rather than in court, and administered by the American Arbitration Association (“AAA”) under its then-current Consumer Arbitration Rules and, where applicable, its Mass Arbitration Supplementary Rules and Mass Arbitration Supplementary Fee Schedule (collectively, as modified by this Section 14, the “AAA Rules”). Unless otherwise agreed by the parties, required by the AAA Rules, or conducted remotely pursuant to the aforementioned rules, the place of arbitration shall be San Francisco, California. The designation of the place of arbitration does not select the arbitration law of any state, and Section 14.1 governs. There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court, and review by a court is limited. The arbitration shall be conducted by a single arbitrator with experience in consumer and/or technology disputes. The arbitrator shall apply Delaware substantive law consistent with the FAA and Section 14.1, shall follow applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitrator shall have the authority to grant any remedy or relief that would be available in a court of competent jurisdiction, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by the individual claim. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. This arbitration agreement is subject to the Federal Arbitration Act and evidences a transaction involving interstate commerce. The arbitrator’s award may be entered in any court of competent jurisdiction. If the AAA is unable or unwilling to administer the arbitration, the parties agree that JAMS shall administer the arbitration under its applicable consumer rules. If neither the AAA nor JAMS is available, the parties shall agree on an alternative arbitration forum, or a court of competent jurisdiction shall appoint an arbitrator. For claims of $25,000 or less, you may elect for the arbitration to be conducted: (i) in the county where you reside; (ii) in San Francisco County; or (iii) entirely by telephone or videoconference; or (iv) based solely on written submissions (documents-only arbitration). To file for arbitration, you must pay the consumer filing fee then required by the AAA Rules (currently $225). If you cannot afford the fee, you may apply to AAA for a fee waiver. Triumph shall pay all other fees related to the arbitration, including administration fees, arbitrator fees, and other costs for any arbitration initiated in accordance with this Section 14, subject to the stay described in Section 14.5(a). If applicable law requires Triumph to pay a greater share of such fees and costs, Triumph shall do so. Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party, or unless applicable law otherwise requires the award of attorneys' fees. Nothing in this Section 14.3 limits any statutory rights to recover costs or fees that cannot be waived under applicable law. Notwithstanding any provision in this Agreement to the contrary, if Triumph makes any future change to this dispute resolution provision, it will not apply to any individual claim(s) for which you had already provided notice to Triumph. Information on AAA and how to start arbitration can be found at [www.adr.org](http://www.adr.org). ### 14.4 Class Action and Jury Trial Waiver; Severability of Waivers. YOU AND TRIUMPH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION UNDER THIS SECTION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims, and may not preside over any form of class, consolidated, or representative proceeding. Notwithstanding the foregoing, the coordinated administration of claims pursuant to Section 14.5 (Coordinated Proceedings; Bellwether Process) is permitted and shall not be deemed a class, consolidated, or representative proceeding. YOU AND TRIUMPH EACH WAIVE THE RIGHT TO A JURY OR BENCH TRIAL IN COURT. If the class action waiver in this Section 14.4 is found to be unenforceable as to any claim or request for relief, that claim or request for relief, and only that claim or request for relief, shall be severed from arbitration and brought in the courts identified in Section 14.8, and shall be stayed pending completion of the individual arbitration of all remaining claims. The remainder of this Section 14 shall remain in full force and effect. The arbitrator, and not any court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, unconscionability, scope, or validity of this arbitration agreement or Section 14, including any claim that all or any part of this arbitration agreement is void or voidable, and including any dispute concerning the Coordinated Proceedings and Bellwether Process in Section 14.5 or its administration, which shall be resolved by the arbitrator or, as to administrative and procedural matters, by the AAA Process Arbitrator appointed under the AAA Rules. The foregoing delegation is subject only to the following exceptions, each of which shall be resolved by a court of competent jurisdiction and not the arbitrator: (i) any challenge to the validity or enforceability of the class action waiver in Section 14.4\~\~, and\~\~; (ii) any claim that no arbitration agreement was formed and any challenge directed specifically at this delegation provision; and (iii) any claim for public injunctive relief. Any matter within clause (i) or (ii), or (iii) shall be determined by a court solely on an individual basis as to the challenging party's own claim, may not be brought or maintained on a class, collective, consolidated, or representative basis, and no determination as to one claimant shall be binding upon, or have any class-wide, collateral estoppel, issue preclusion, or precedential effect as to, any other claimant or claim. If this delegation provision is found to be unenforceable in whole or in part, it shall be severed, and the remainder of this Section 14, including the agreement to arbitrate and the class action waiver, shall remain in full force and effect. ### 14.5 Coordinated Proceedings; Bellwether Process. If twenty-five (25) or more demands for arbitration are filed against Triumph that present common questions of law or fact and are filed by the same counsel or by counsel acting in concert or coordination (collectively, “Coordinated Claims”), the Coordinated Claims shall be administered under the AAA Mass Arbitration Supplementary Rules and Mass Arbitration Supplementary Fee Schedule then in effect, and you and Triumph consent to the appointment of a Process Arbitrator under those rules to determine administrative and procedural matters. The following procedures shall apply to Coordinated Claims: (a) Bellwether Arbitrations; Stay of Remaining Claims. After the AAA appoints a Process Arbitrator, the parties shall select up to ten (10) individual Coordinated Claims to proceed first as bellwether arbitrations, with five (5) selected by counsel for the claimants and five (5) selected by Triumph. Each bellwether arbitration shall be heard by a separate arbitrator on an individual basis in accordance with Section 14.3. Notwithstanding Section 14.3, pending completion of the bellwether arbitrations and the mediation described in subsection (c), the remaining Coordinated Claims shall be stayed, and no filing, administrative, case-management, or arbitrator fees shall be due or payable with respect to any stayed claim during the stay. The stay shall expire on the earlier of (i) the conclusion of the mediation described in subsection (c) and (ii) the date eighteen (18) months after the appointment of the Process Arbitrator, whereupon each remaining Coordinated Claim shall proceed under subsection (d). (b) Non-Binding Effect. Each bellwether award is final and binding only as to the individual claimant whose claim was arbitrated. No bellwether award shall have any preclusive, collateral estoppel, issue preclusion, or precedential effect against, or otherwise be binding upon, any other claimant or Triumph with respect to any other claim, and no claimant shall be bound by, or required to accept any resolution derived from, the outcome of any arbitration in which that claimant did not participate. (c) Global Mediation. Within thirty (30) days after the last bellwether award is issued, the parties shall participate in a single mediation before a mediator selected under the AAA Rules in a good-faith effort to resolve the remaining Coordinated Claims. The results of the bellwether arbitrations may be used solely to inform that mediation and for no other purpose. (d) Preservation of Individual Arbitration. Any Coordinated Claim that is not resolved by settlement shall proceed to its own individual, bilateral arbitration under Section 14.3. Each claimant retains the full right to an individualized determination of his or her own claim by a neutral arbitrator. Notwithstanding anything to the contrary in this Section 14.5, if a claimant’s Coordinated Claim has not proceeded to an individual arbitration under this subsection (d) within eighteen (18) months after the appointment of the Process Arbitrator, that claimant may elect, by written notice to Triumph, either (i) to proceed immediately to individual arbitration under Section 14.3 or (ii) to withdraw the claim from arbitration and pursue it individually in a court of competent jurisdiction, in which case the class action waiver in Section 14.4 shall continue to apply to that claim. (e) Fees and Tolling. Triumph shall remain responsible for the fees and costs allocated to it under Section 14.3 and shall pay all such fees within ninety (90) days after the date of the applicable invoice. All applicable statutes of limitations and contractual limitations periods shall be tolled for each Coordinated Claim from the date the notice required by Section 14.2 is given with respect to that claim until the date that claim proceeds under subsection (d) above or is otherwise resolved. (f) Severability. If any portion of this Section 14.5 is found to be unenforceable, that portion shall be severed, and the remainder of this Section 14, including the agreement to arbitrate in Section 14.3 and the class action waiver in Section 14.4, shall remain in full force and effect, with each Coordinated Claim proceeding in individual, bilateral arbitration under Section 14.3. ### 14.6 Exceptions to Arbitration. Per AAA rules, either party may bring an individual action in small claims court if the claim falls within that court’s jurisdictional limits. Prior to initiating any dispute in Small Claims Court, Section 14.2 of these Terms of Use still applies. The party initiating such dispute will provide a Notice to the other party of the potential claim and their ability to select between arbitration pursuant to paragraph 14.3, above, or Small Claims process identified in this section. The informal dispute resolution process will proceed as described in Section 14.2 of these Terms of Use. For clarity, if a claim has been filed with the AAA and a party elects to proceed in small claims court, the AAA Rules shall govern the process for transferring or closing the arbitration case. The informal dispute resolution process in Section 14.2 must be completed before initiating any proceeding under this Section. These Terms of Use do not preclude either party from seeking emergency injunctive relief in a court of competent jurisdiction pending arbitration or from exercising any rights that cannot be waived as a matter of applicable law, including the right to submit claims to any governmental or regulatory body with jurisdiction and the right to seek public injunctive relief to the extent that right cannot be waived. Any claim for public injunctive relief brought in court shall be stayed pending completion of the arbitration of all other Disputes between you and Triumph. ### 14.7 Confidentiality. The parties agree that 1) the arbitration proceeding; 2) any ruling, decision, or award by the arbitrator; and 3) all materials, testimony, and evidence submitted therein; shall be kept confidential, except that either party may disclose information as necessary: (a) to prepare for or conduct the arbitration; (b) in connection with a court application for emergency or provisional relief or to confirm, vacate, correct, or enforce the arbitration award; (c) as required by applicable law, regulation, or order of a court or governmental body; (d) as required by any applicable regulatory or self-regulatory authority; (e) as reasonably necessary to enforce or protect a party's legal rights; or (f) to that party’s counsel, experts, insurers, auditors, or other professional advisors. Nothing in this Section 14 limits your ability to communicate with, or provide information to, any government agency. If any portion of this Section 14.7 is held to be unenforceable, that portion shall be severed and the remainder of this Section 14 shall remain in full force and effect. ### 14.8 Forum Selection. If any dispute is determined by a court of competent jurisdiction or by the arbitration administrator to be ineligible for arbitration, or if arbitration of a Dispute is otherwise unavailable or unenforceable, you and Triumph agree that any such Dispute shall be filed exclusively in the state or federal courts located in San Francisco County, California, and each party consents to the personal jurisdiction and exclusive venue of such courts. You and Triumph each waive any objection to jurisdiction or venue in such courts, including any objection based on inconvenient forum. ### 14.9 Future Changes to Arbitration Agreement. Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future material change to this, Section 14, other than a change to the Notice Address, while you are a user of the Platform, you may reject any such change by sending Triumph written notice within thirty (30) calendar days of the change to and the Notice Address. Your notice must include your name, the email address associated with your account, and a statement that you reject the change to Section 14. By rejecting any future change, you are agreeing that you will arbitrate any dispute between yourself and Triumph in accordance with the version of Section 14 in effect immediately prior to the change. Rejection of a change to Section 14 does not terminate your account or your right to use the Platform. ### 14.10 Severability and Survival. If any provision of this Section 14 is found to be unenforceable, the remaining provisions shall remain in full force and effect. Without limiting the foregoing, if any portion of Section 14 is found to be unenforceable, the parties agree that the remaining portions of Section 14 shall continue to apply, and the unenforceable portion shall be construed to the maximum extent permitted by applicable law. This Section 14 shall survive termination of this Agreement and your use of the Platform. ## 15. CONSENT TO RECEIVE NOTICES ELECTRONICALLY. You consent to receive electronically any agreements, notices, disclosures, and other communications (collectively, “Notices”) to which this Agreement refers including, without limitation, by e-mail, posting information and materials online at the Website, or other electronic communication technology that may hereafter be adopted or developed. You agree that all Notices that we provide to you electronically satisfy any legal requirements that such communications be in writing. Also, please note that your consent to receive notices is separate from any election that you make with respect to receipt of marketing communications, which is discussed under the Privacy Policy. ## 16. GENERAL. ### 16.1 Availability. Triumph will make reasonable efforts to keep the Platform operational. However, certain technical difficulties, routine maintenance/upgrades and other events outside the control of Triumph may, from time to time, result in temporary interruptions to the Platform. In addition, Triumph reserves the right at any time and from time to time to modify or discontinue (on a temporary or permanent basis) certain functions of the Website or Services or the entirety of the Platform, with or without notice. ### 16.2 No Support or Maintenance. You acknowledge and agree that Triumph will have no obligation to provide you with any support or maintenance in connection with the Platform. ### 16.3 Changes to Terms of Use. You agree that Triumph may modify this Agreement at any time by adding new terms or by deleting or amending existing terms. Such modifications will be effective as of the date that the updated terms are posted on Triumph’s website or through the Platform (“Effective Date”). Your continued access to and use of the Platform after the Effective Date (except for the withdrawal of any funds in your account) constitutes your acknowledgment of such modifications and your agreement to abide, and be bound, by the Agreement as modified. If you do not accept such modification(s), then you must stop using the Platform. ### 16.4 Access and Use Where Prohibited. Access to and use of the Platform are unauthorized in any jurisdiction that does not give effect to all provisions of the Agreement. ### 16.5 Access and Use from Eligible Locations. Unless otherwise explicitly stated, all marketing or promotional materials found on or accessible through the Platform are solely directed to individuals located in the locations in which such services are allowed. Triumph reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on or through the Platform is void where prohibited. ### 16.6 Miscellaneous. This Agreement constitutes the entire agreement between you and us regarding the use of the Platform. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision, nor shall any single or partial exercise by Triumph of any right or power hereunder preclude further exercise of that or any other right hereunder. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Nothing contained herein shall be construed to establish an employment, partnership, or joint venture relationship between you and Triumph. This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Triumph’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. The terms of this Agreement shall be binding upon assignees. In the event Triumph’s performance of this Agreement, or any obligation hereunder, is prevented, restricted, or interfered with by reason of acts of God or of the public enemy, acts of the Government in its sovereign capacity, fires, floods, epidemic, pandemic, public health emergency, strikes, picketing or boycotts, or any other circumstances caused by natural occurrences or third party actions beyond the reasonable control and without the fault or negligence of Triumph, Triumph shall be excused from such performance on a day-to-day basis to the extent of such prevention, restriction or interference. If any part, term or provision of this Agreement is held to be illegal, in conflict with any law or otherwise invalid, the remaining portion or portions shall be considered severable and not be affected by such determination, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provisions held to be illegal or invalid. ## 17. ADDRESS FOR NOTICES & CONTACT INFORMATION. Triumph Labs, Inc. ATTN: Legal 90 Sheridan Street, San Francisco, CA 94103 With a required copy to: Triumph support may be reached at: # Terms of Use: "Triumph Partners" Triumph Partners Suite Effective on: July 7, 2026 Updated on: July 8, 2026 Triumph TCG, LLC (“Triumph”) operates the Triumph Partners web portal (the “Portal”) located at [partners.triumpharcade.com](http://partners.triumpharcade.com), the mobile application “Triumph Partners” (the “Mobile Tool”), and all services provided through the Portal and Mobile Tool in connection with the onboarding, enablement, and management of vendors that sell collectible items and other goods to Triumph, including vendor account management, inventory and submission management, offer and transaction management, network analytics, and payments (collectively, the “Services”). Together the Portal and Mobile Tool form the “Triumph Partners Suite” (the “Platform”). Certain features of the Platform may be subject to additional guidelines, terms, or rules (collectively, “Additional Terms”), which will be posted on the Portal, marketing materials, or made available through the Platform in connection with such features, including any vendor, supplier, or consignment agreements and any program terms between you (or the entity on whose behalf you act) and Triumph (collectively, “Vendor Agreements”). References to “you” and “your” refer to you, a user of the Platform and, where applicable, the company or entity on whose behalf you access or use the Platform. Triumph publishes other applications, and the Terms of Use specific to such other applications apply to your use of those applications. THESE TERMS OF USE AND ALL APPLICABLE ADDITIONAL TERMS FORM THE FULL LEGALLY BINDING AGREEMENT BETWEEN TRIUMPH AND YOU REGARDING YOUR ACCESS TO AND USE OF THE PLATFORM (COLLECTIVELY, THE “AGREEMENT”). BY ACCESSING OR USING THE PLATFORM, YOU ARE ACCEPTING THIS AGREEMENT AND YOU REPRESENT AND WARRANT THAT YOU HAVE THE RIGHT, AUTHORITY, AND CAPACITY TO ENTER INTO THIS AGREEMENT. YOU MAY NOT ACCESS OR USE THE PLATFORM OR ACCEPT THE AGREEMENT IF YOU DO NOT HAVE THE CAPACITY TO ENTER INTO THIS AGREEMENT. IF YOU DO NOT AGREE WITH ALL OF THE PROVISIONS OF THIS AGREEMENT, DO NOT ACCESS OR USE THE PLATFORM. PLEASE READ THESE TERMS CAREFULLY, AS THEY CONTAIN AN AGREEMENT TO ARBITRATE AND OTHER IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, REMEDIES, AND OBLIGATIONS. THE AGREEMENT TO ARBITRATE REQUIRES (WITH LIMITED EXCEPTION) THAT YOU SUBMIT CLAIMS YOU HAVE AGAINST US TO BINDING AND FINAL ARBITRATION, AND FURTHER (1) YOU WILL ONLY BE PERMITTED TO PURSUE CLAIMS AGAINST TRIUMPH ON AN INDIVIDUAL BASIS, NOT AS A CLASS MEMBER IN ANY CLASS OR REPRESENTATIVE ACTION OR PROCEEDING, AND (2) YOU WILL ONLY BE PERMITTED TO SEEK RELIEF (INCLUDING MONETARY, INJUNCTIVE, AND DECLARATORY RELIEF) ON AN INDIVIDUAL BASIS. ## 1. PRIVACY. In the course of using the Platform, you may submit User Data (as defined below), including personal information, to Triumph. Triumph’s Privacy Policy details how we treat your User Data. We agree to abide by the Triumph Privacy Policy and you agree that Triumph may use and share your User Data in accordance with the Triumph Privacy Policy and applicable data privacy and protection laws. Without limiting the foregoing, the Privacy Policy describes our collection and use of usage information and approximate location information derived from your IP address in connection with your access to and use of the Platform, including to measure and analyze the reach and activity of Triumph’s vendor network. ## 2. ACCOUNTS. ### 2.1 Account Eligibility and Creation. In order to use the Platform, you must register for an account with Triumph (a “Triumph Account”) and provide certain information about yourself as prompted by the registration form. A user may only have and maintain one (1) Triumph Account. ANY ATTEMPT TO CREATE MORE THAN ONE ACCOUNT IS A BASIS FOR IMMEDIATE TERMINATION OF ALL ACCOUNTS AND THE WITHHOLDING OF AMOUNTS OTHERWISE PAYABLE IN CONNECTION WITH SUCH ACCOUNTS PENDING INVESTIGATION. You represent and warrant that: (i) all required registration information you submit is truthful and accurate; (ii) you will maintain the accuracy of such information at all times; and (iii) you meet the following account eligibility criteria: (a) you are at least eighteen (18) years old; (b) all payout accounts and payment methods designated by you are owned by you or by the entity on whose behalf you act — it is a violation of this Agreement to designate a payout account not issued to you or to such entity; (c) you have not been banned by Triumph, or its affiliate Triumph Labs, Inc., for any reason; (d) you have a personal mobile telephone number issued by a telecommunications provider in your country of residence which must be in an Eligible Location; (e) you have a valid government issued identification; and (f) your account is held by a natural person acting either on such person’s own behalf or as an authorized representative of the company or entity on whose behalf such person acts, and, if you act on behalf of a company or entity, you represent and warrant that you have the authority to bind such company or entity to this Agreement. ### 2.2 Verification of Account Information. Triumph reserves the right to verify the eligibility of any user at any time, during or after account creation, including by asking the user to provide identification or verify the user’s age and/or physical location, including the uploading of a government issued identification card and a "live" recording that matches such identification. If you do not provide accurate eligibility information, or if Triumph cannot reasonably verify your eligibility information as accurate, Triumph may suspend or terminate your Triumph Account and you agree that you forfeit any balance associated with your Triumph Account, if any. Triumph may suspend or terminate your Triumph Account as provided in this Agreement, regardless of whether you meet the eligibility criteria provided herein. For identity know your customer verification ("KYC Verification") purposes Triumph uses Footprint and by agreeing to these Terms of Use you agree to the Footprint Terms of Services which may be accessed at . In order to pass KYC Verification a user will be required to submit a liveness image, a government issued identity card, email address, name, and other data as may be required. ### 2.3 Eligible Locations, Compliance With Laws. Triumph may restrict the Services to locations in which Triumph believes it is allowed to provide the Services. Notwithstanding the foregoing, you agree that you are responsible for knowing and understanding the law applicable to you and you agree that you will not use the Triumph Services in any location in which any aspect of the Services are not allowed. “Eligible Location(s)” means a location from which access to and/or use of the Platform or the Services is permitted. You may access and use the Platform from other locations, but you must be in an Eligible Location to receive payments or otherwise participate in the Services. Use of and/or access to the Platform to participate in the Services from any location that is not an Eligible Location is strictly prohibited. The list of Eligible Locations for each Triumph entity (United States, European Economic Area, United Kingdom and any other region where we operate) is published and kept up to date on the Portal and/or in the Mobile Tool. The Eligible Locations may be subject to change at any time at Triumph’s sole discretion for whatever reason, including to reflect changes in applicable law or our licensing position. In the event a location from which you are participating in the Services is no longer an Eligible Location, you will have the opportunity to receive any amounts then owed to you and complete any pending transactions in accordance with your applicable Vendor Agreements. ### 2.4 Account Deletion. You may delete your Triumph Account at any time, for any reason, through the Platform or by sending an email request to . Prior to deleting your account you are responsible for completing any pending transactions and providing any information reasonably required for Triumph to pay you any outstanding amounts owed to you. Deletion of your Triumph Account does not, by itself, terminate any Vendor Agreement, which shall continue in accordance with its terms. You may also suspend your Triumph Account through a user-initiated account suspension on the Platform. This is not a permanent account deletion, and suspended Triumph Accounts may be reopened. ### 2.5 Account Responsibilities. Each user is responsible for maintaining the confidentiality of the user’s Triumph Account login information and each user shall be fully responsible for all activities that occur under the user’s Triumph Account. The Mobile Tool may be accessible from an unlocked phone, and you agree to maintain control over your phone and employ safeguards to prevent unauthorized access to the Mobile Tool. You are responsible for maintaining access to the Mobile Tool within your sole control and any conduct by a third person on the Mobile Tool gained by using or accessing your phone is your responsibility and you agree that you are liable for transactions made by others who use your phone, unless applicable law does not allow the imposition of such responsibility. Even if your financial institution reverses charges incurred you will remain liable to Triumph for transactions made by you or others that access your phone with your permission or as the result of a failure to adequately protect your account. In order to prevent unauthorized use you should password protect your phone and log out of the Mobile Tool when you are finished with a session. You agree that you will immediately notify Triumph of any unauthorized use, or suspected unauthorized use, of your Triumph Account or any other breach of security. Each user account is to be used solely for access to the Platform by the assigned user. TRIUMPH ACCOUNTS ARE NOT TO BE USED OR SHARED BY MORE THAN ONE INDIVIDUAL; DOING SO SHALL BE A BASIS FOR IMMEDIATE TERMINATION OF THE APPLICABLE TRIUMPH ACCOUNT(S). If you are a company or entity, each individual authorized to act on your behalf must register and maintain a separate Triumph Account. ### 2.6 Authorization for Contact. Each user, by creating an account, authorizes Triumph to contact the user electronically by phone, email, text message, notification, or other electronic means in order to: (i) confirm information about the user; (ii) confirm information submitted by you; (iii) resolve customer support issues; (iv) request information about the user’s use of the Platform; (v) provide account status information to the user; or (v) take any action in furtherance of this Agreement. This authorization will continue for the term of this Agreement. In order to terminate this Authorization the user must send a notice to and terminate all use of the Platform or, alternatively, unsubscribe electronically by following the "stop" or "unsubscribe" information contained in any communication sent to the user. ## 3. USE OF PLATFORM. ### 3.1 Limited License. Subject to the terms of this Agreement, Triumph grants you a limited, revocable, non-transferable, non-exclusive license to access and use the Platform for your own internal business use in connection with your actual or prospective vendor relationship with Triumph and in accordance with this Agreement. For the avoidance of doubt, your use of any software made available by Triumph in connection with your access to and use of the Platform shall be limited to use of the executable object code format only. Specifically, and without limitation, your access to, or attempt to access, any source code of the Platform, back-end systems or databases, or to manipulate the software or its communications in any way to obtain any unauthorized benefit, or for any other unauthorized purpose shall be a basis for immediate termination of your Triumph Account. ### 3.2 Acceptable Use and Restrictions. The rights granted to you in the Agreement are subject to the following rules for acceptable use and restrictions: (a) you shall not access or use the Platform for any purpose other than that for which Triumph makes the Platform available - namely the Services; (b) you shall not use the Platform in connection with any commercial endeavors except those that are specifically endorsed or approved by Triumph, including to advertise or offer to sell any goods or services on the Platform or to collect usernames and/or email addresses of users by electronic or other means for the purpose of sending unsolicited email; (c) except as expressly permitted by Triumph in advance in writing, you shall not license, sell, rent, lease, transfer, assign, distribute, or host the Platform to or for a third party; (d) you shall not trick, defraud, or mislead Triumph or other users, especially in any attempt to learn sensitive account information, such as user passwords; (e) you shall not attempt to impersonate another user or person or use the username of another user; (f) you shall not use any information obtained from the Platform in order to harass, abuse, or harm another person; (g) you shall not sell or otherwise transfer your Triumph Account; (h) you shall not make improper use of our support services or submit false reports of abuse or misconduct; (i) you shall not modify, make derivative works of, disassemble, reverse compile, or reverse engineer any part of the Platform; (j) you shall not circumvent, disable, or otherwise interfere with security-related features of the Platform, including features that prevent or restrict the use or copying of any content or enforce limitations on the use of the Platform or the content contained therein, nor attempt to bypass any measures of the Platform designed to prevent or restrict access to the Platform, or any portion of the Platform; (k) you shall only use payment methods for which you are the account holder; (l) you shall not disparage, tarnish, or otherwise harm Triumph or the Platform, as determined by Triumph in its discretion; (m) except as expressly stated herein or otherwise permitted by Triumph in advance in writing, no part of the Platform may be copied, reproduced, distributed, republished, downloaded, displayed, posted, or transmitted in any form or by any means (including by, e.g., scraping, mirroring, framing, embedding, or linking); (n) you shall not systematically retrieve data or other content from the Platform to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from Triumph, nor shall you upload or transmit (or attempt to upload or to transmit) any material that acts as a passive or active information collection or transmission mechanism, including without limitation, clear graphics interchange formats (“gifs”), 1×1 pixels, web bugs, cookies, or other similar devices (sometimes referred to as “spyware” or “passive collection mechanisms” or “pcms”); (o) except as may be the result of standard search engine or Internet browser usage, you shall not engage in any automated use of the Platform, such as using accounts created by automated means, using scripts to send comments or messages, using any buying or purchasing agent to make purchases from or through the Platform, or using any data mining, robots, or similar data gathering and extraction tools; (p) you shall not interfere with, disrupt, or create an undue burden on the Platform or the networks or services connected to the Platform; (q) you shall not upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that modifies, impairs, disrupts, alters, or interferes with the use, features, functions, operation, or maintenance of the Platform, nor use the Platform in any manner that interferes with another user’s uninterrupted use and enjoyment of the Platform (such as, e.g., excessive use of capital letters, spamming, the continuous posting of repetitive text, or other abusive, harassing, or obnoxious behavior, as determined by Triumph in its discretion); (r) you shall not harass, annoy, intimidate, or threaten any Triumph employee, agents, or service provider engaged in providing any portion of the Platform to you; (s) your use of the Platform shall at all times comply with all applicable laws and regulations and all applicable terms and conditions of any Third-Party Services (as defined below) upon which use of our Platform depends (as addressed further below); and (t) all copyright and other proprietary notices included within the Platform and on content made available through the Platform must be retained and not modified or obscured; (u) you shall not violate any agreement with Triumph Labs, Inc. or any of its subsidiaries, including any Vendor Agreement. ### 3.3 Modification. Triumph reserves the right, at any time, to modify, suspend, or discontinue the Platform, including the Portal or Services, or any part thereof, with or without notice. You agree that Triumph will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Platform, or any part thereof. Any future release, update, or other addition to functionality of the Platform shall be subject to the terms of this Agreement. ### 3.4 Ownership. Excluding User Data (as defined below), you acknowledge that all intellectual property rights in and to: (a) the Platform; (b) all names, logos and trademarks used with the Platform; and (c) all content made available by Triumph through the Platform, including but not limited to designs, data and databases, text, graphics, images, photographs, illustrations, audio and video material, artwork, proprietary information, client- and server-side code (e.g., HTML, JavaScript, active server pages, VBScript, databases, or any other code files) are owned by Triumph or Triumph’s licensors. The provision of the Platform does not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. Triumph and its licensors reserve all rights not granted in this Agreement. ### 3.5 Third-Party Services. The Platform is designed to interoperate with certain third-party services that are not under the control of or maintained by Triumph (“Third-Party Services”), such as those that provide transactional and/or financial services to Triumph. Certain Third-Party Services are integrated into the basic operation of the Platform and certain Third-Party Services may be added by you for additional fees. You must agree to and you must abide by the terms and conditions of any applicable Third-Party Services, and your violation of the applicable terms and conditions of any such Third-Party Services shall be a violation of this Agreement. Triumph is not responsible for the content of, or any transactions you process on or through, any Third-Party Services. Triumph does not make any representations or warranties about Third-Party Services, or any information, materials, or products found thereon. To the extent that Triumph provides links or references to any Third-Party Services, you acknowledge that Triumph provides them to you solely as a convenience to you. In no event shall Triumph be liable for any loss, claim, damages, costs, or negative experiences that may arise in connection with your access to or use of any Third-Party Services independent of or not directly caused by the Platform, including, without limitation, any transactions processed by you on or through such Third-Party Services. ### 3.6 User Responsibilities. In connection with using the Platform and the Services each user is responsible for —and Triumph fully disclaims and is released from any responsibility for: (a) the user’s own devices and telecommunications connections, services, and fees, including for wireless, Internet, and other services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the user’s device or connection (whether related to hardware or software or to low or no battery or power supply), for whatever reason; (b) the availability, quality, latency, and continuity of the user’s telecommunications connections and services. Specifically, and without limitation, the user shall bear the full risk of any malfunction, crash, or failure of the networks used to provide the user’s connection to the Platform, for whatever reason; ANY LOSS, LIMITATION, OR NEGATIVE EXPERIENCE A USER SUSTAINS IN CONNECTION WITH ANY OF THE FOREGOING SHALL NOT ENTITLE THE USER TO A REFUND OR ANY OTHER REMEDY. ### 3.7 Bank Secrecy Act - Anti-Money Laundering Policies You agree that you have read the Triumph BSA-AML Policy and that Triumph may take any action indicated under the BSA-AML Policy . By using the Platform you represent that you are not on any Specially Designated Nationals or Blocked Persons list (”SDN”) maintained by the US Office of Foreign Assets Control. You also represent that you are not listed on, or otherwise the target of, any applicable sanctions maintained by the European Union, any EU Member State, or the United Kingdom (including the UK Sanctions List and the Consolidated List of Financial Sanctions Targets). We may take any action permitted under our BSA-AML Policy and under applicable anti-money laundering, counter-terrorist financing and sanctions laws in the jurisdictions in which we operate. ## 4. USER CONTENT. ### 4.1 User Data. “User Data” means any and all information and content that is input into the Platform by or on behalf of a user except for any payment data. You acknowledge and agree that Triumph is not responsible for any User Data you provide except as outline in the Privacy Policy, including its accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. Triumph does not assume and will not have any liability or responsibility to you or any other person or user for your use or misuse of any User Data. ### 4.2 User Data Responsibilities. Triumph is not obligated to backup any User Data and you are solely responsible for creating backup copies of your User Data, if you desire. ### 4.3 Right to Remove Data. You agree that Triumph has the right to remove any content, including User Data, from the Platform at any time, with or without cause. Triumph also has the right to refuse, move, or block access to any material submitted on or through the Platform, and to establish general practices and limits concerning use of the Platform. The decision of whether or not to remove content from the Platform is within Triumph’s sole and complete discretion. Triumph has no obligations, contractual or otherwise, to take or refrain from taking any action. Under no circumstances will Triumph be liable for removing or failing to remove any content. ### 4.4 License. You hereby grant, and you represent and warrant that you have the right to grant, to Triumph an irrevocable, perpetual, non-exclusive, royalty-free and fully-paid, worldwide license to use, reproduce, distribute, publicly display and perform, modify, adapt, prepare derivative works of, incorporate into other works, and otherwise exploit your User Data, and to grant sublicenses of the foregoing, for the purposes of providing the Platform to you, for any specific purpose identified in connection with our solicitation or collection of your User Data, and as otherwise permitted by our Privacy Policy. More specifically, and without limitation, you agree that we may process your User Data to create aggregated and/or de-identified data sets used to improve the Platform, including to use such data for algorithm development, machine learning, and the creation and development of other features and functionality. For the avoidance of doubt, except where limited by applicable law, this license continues even after you stop using the Platform, including without limitation with respect to aggregate and/or de-identified data derived from your User Data and any residual backup copies of your User Data made in the ordinary course of our business. You agree to irrevocably waive (and cause to be waived) any claims and assertions of moral rights or attribution with respect to your User Data. ### 4.5 Feedback. If you provide Triumph any feedback or suggestions regarding the Platform (“Feedback”), you hereby assign to Triumph all rights (including all intellectual property rights) in and to the Feedback and agree that Triumph shall have the right to use such Feedback and related information in any manner it deems appropriate. Triumph will treat any Feedback you provide to Triumph as non-confidential and non-proprietary. You agree that you will not submit to Triumph any Feedback that you consider to be confidential or proprietary. ## 5. VENDOR RELATIONSHIP AND TRANSACTIONS WITH TRIUMPH. ### 5.1 Vendor Agreements; Order of Precedence. The purchase and sale of collectible items and other goods between you (or the entity on whose behalf you act) and Triumph (including, without limitation, pricing, rates, submission and shipment requirements, title, risk of loss, inspection, acceptance, rejection, and payment terms) are governed by the applicable Vendor Agreements, which constitute Additional Terms. In the event of a conflict between this Agreement and a Vendor Agreement, the Vendor Agreement controls with respect to the commercial terms of such transactions, and this Agreement controls with respect to access to and use of the Platform. Nothing in this Agreement obligates Triumph to purchase any item from you, to accept any submission, or to maintain any pricing, rate, volume, program, or tier. ### 5.2 Business Use; Authority. The Platform is intended for business use by Triumph’s vendors and prospective vendors. If you access or use the Platform on behalf of a company or other entity, you represent and warrant that you are authorized to accept this Agreement on such entity’s behalf, that such entity agrees to be bound by this Agreement, and that references to “you” in this Agreement include such entity. You represent and warrant that you have obtained and will maintain all licenses, permits, and registrations required to conduct your business and to transact with Triumph, and that your use of the Platform and your transactions with Triumph will comply with all applicable laws and regulations. ### 5.3 Independent Contractors; Non-Exclusivity. You and Triumph are independent contractors. Nothing in this Agreement or your access to or use of the Platform creates any employment, agency, partnership, joint venture, or franchise relationship between you and Triumph. This Agreement is non-exclusive: Triumph may transact with any other vendor or supplier, and, except as otherwise provided in your Vendor Agreements, you may transact with other purchasers. ### 5.4 Confidential Information. Through the Platform you may receive access to non-public information regarding Triumph and its business, including pricing, rates, buy lists, demand and inventory data, vendor network data, and product plans (collectively, “Confidential Information”). You agree to use Confidential Information solely in connection with your vendor relationship with Triumph, to protect such information using at least reasonable care, and not to disclose such information to any third party without Triumph’s prior written consent, except to the extent required by applicable law. This Section supplements, and does not limit, any confidentiality obligations set forth in your Vendor Agreements. ## 6. PAYMENTS AND TAXES. ### 6.1 Payments. Amounts payable to you in connection with your transactions with Triumph are determined under your applicable Vendor Agreements. Triumph may make payments through the Platform or through Third-Party Services, and may condition any payment on: (i) your completion of KYC Verification; (ii) your provision of required tax documentation as described in Section 6.2; and (iii) your compliance with this Agreement and your applicable Vendor Agreements. All payout accounts and payment methods designated by you must be owned by you or by the entity on whose behalf you act. Triumph may impose reasonable minimums, processing timelines, and verification requirements on payments, which will be disclosed through the Platform. ### 6.2 Taxes; Tax Documentation. You are solely responsible for all taxes associated with amounts paid to you under this Agreement or any Vendor Agreement, other than taxes on Triumph’s income. Prior to receiving any payment, you may be required to provide a completed IRS Form W-9 (or applicable IRS Form W-8) or other tax documentation reasonably requested by Triumph, and Triumph may file information returns (including IRS Form 1099) as required by applicable law. Triumph may withhold from amounts otherwise payable to you any amounts required to be withheld by applicable law. ### 6.3 Withholding; Offset; Errors. Triumph may withhold, suspend, or offset amounts otherwise payable to you to the extent reasonably necessary to: (i) investigate or remedy suspected fraud, error, or a breach of this Agreement or any Vendor Agreement; (ii) comply with legal or regulatory obligations (including anti-money laundering and sanctions obligations); or (iii) correct payments made in error. Triumph will release any withheld amounts not subject to the foregoing as soon as reasonably practicable. ## 7. ANTI-MONEY LAUNDERING. Users are explicitly prohibited from using the Platform to launder money, to conceal or disguise the nature or source of the proceeds of unlawful activity, to structure transactions to evade any reporting or recordkeeping requirement, or to engage in any transaction involving stolen, counterfeit, or otherwise unlawfully obtained goods. Any use of Triumph’s Platform other than to engage in good faith vendor transactions is strictly prohibited. Where Triumph determines, in its sole discretion, that a user has violated these terms: (a) Triumph may suspend and/or terminate the user’s Triumph Account; (b) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (c) Triumph may take any other action, including but not limited to legal action; and (d) Triumph may withhold amounts otherwise payable to the user to the extent permitted by applicable law. ## 8. PROHIBITED CONDUCT. ### 8.1 Prohibited Conduct. The following is a non-exhaustive list of prohibited conduct: (a) utilizing a virtual private network (VPN) or any other means to disguise, obscure, or misrepresent your IP address or physical location; (b) not providing or maintaining accurate information within a Triumph Account (including using fake phone numbers); (c) opening or operating more than one Triumph Account; (d) conducting or attempting to conduct fraudulent financial transactions through the Platform (including fraudulent payment card charge-backs and other transactions); (e) exploiting an error in the Platform that is not in accordance with the intent indicated or in good faith; (f) using a jailbroken device or any device with software not intended to run on the device which the platform is running on. (g) using phone numbers for account creation or referral that are not issued by a cell phone provider and linked to a single device or subscriber identity module (SIM) card. ### 8.2 Consequences. Where Triumph determines, in its sole discretion, that a user has breached this Agreement: (a) Triumph may suspend and/or terminate the user’s Triumph Account; (b) Triumph may temporarily or permanently ban the user from the Platform, including through the user’s existing Triumph Account or any new Triumph Account; (c) Triumph may take any further action, including but not limited to legal action; and/or (d) the user is subject to forfeiture of the entire balance of funds or amounts otherwise payable to the user. We may only permanently confiscate funds to the extent reasonably necessary to (i) reverse or prevent the benefit of cheating, fraud or other serious breach of this Agreement, (ii) comply with our legal or regulatory obligations (including anti-money laundering and sanctions obligations), or (iii) compensate Triumph or other users for losses directly caused by your breach. Otherwise, we may freeze funds while we investigate but must return any remaining lawful funds to you where we are legally permitted to do so. ## 9. INDEMNITY. You agree to indemnify and hold Triumph and its affiliates, and its and their directors, officers, members, principals, owners, employees, agents, representatives, contractors, successors, and assigns, harmless from any and all losses, damages, liabilities, claims, actions, judgments, awards, penalties, fines, costs and/or expenses (including reasonable attorneys’ fees) arising from or relating to any claim or demand made by any third party due to or arising out of (i) your use or misuse of the Platform; (ii) your User Data; (iii) your violation of this Agreement; or (iv) your violation of applicable laws or regulations. Triumph reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us and you agree to cooperate with our defense of these claims. You agree not to settle any matter without the prior written consent of Triumph. Triumph will use reasonable efforts to notify you of any such claim, action, or proceeding upon becoming aware of it. ## 10. DISCLAIMERS YOU EXPRESSLY AGREE THAT ACCESS TO AND USE OF THE PLATFORM IS AT YOUR SOLE RISK. THE PLATFORM IS PROVIDED ON AN “AS IS” AND AN “AS AVAILABLE” BASIS. EXCEPT FOR THOSE WARRANTIES MADE AND EXPRESSLY IDENTIFIED AS WARRANTIES BY TRIUMPH, TRIUMPH DOES NOT MAKE, AND HEREBY DISCLAIMS, ANY REPRESENTATIONS OR WARRANTIES, EXPRESS, IMPLIED, OR STATUTORY, REGARDING (A) THE PLATFORM; (B) ANY PRODUCTS AND SERVICES OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM; (C) THE ACTS OR OMISSIONS OF USERS THROUGH THE PLATFORM; (D) THIRD- PARTY SERVICES ON WHICH THE PLATFORM DEPENDS OR WITH WHICH THE PLATFORM INTEROPERATES; AND (E) ANY TRANSACTIONS INITIATED OR PROCESSED BY YOU ON OR THROUGH SUCH THIRD-PARTY SERVICES, INCLUDING (WITHOUT LIMITATION) IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT OF THIRD PARTY RIGHTS, AND ANY WARRANTIES ARISING BY COURSE OF DEALING OR CUSTOM OF TRADE. TRIUMPH MAKES NO REPRESENTATION OR WARRANTY THAT ANY MATERIAL, CONTENT, PRODUCTS, OR SERVICES DISPLAYED ON OR OFFERED OR MADE AVAILABLE THROUGH THE PLATFORM ARE ACCURATE, COMPLETE, APPROPRIATE, RELIABLE, OR TIMELY. TRIUMPH ALSO MAKES NO REPRESENTATIONS OR WARRANTIES THAT THE PLATFORM WILL MEET YOUR REQUIREMENTS, OR THAT YOUR ACCESS TO AND USE OF THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, FREE OF VIRUSES, MALICIOUS CODE, OR OTHER HARMFUL COMPONENTS, OR OTHERWISE WILL BE SECURE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, IN SUCH JURISDICTIONS AND ONLY TO THE EXTENT DISALLOWED THIS DISCLAIMER WILL NOT APPLY. ## 11. LIMITATION OF LIABILITY AND RELEASE. ### 11.1 Limitation of Liability To the maximum extent permitted by applicable law and notwithstanding any other provision of this Agreement, in no event shall Triumph or any of its affiliates or suppliers (including any of its or their partners, officers, directors, members, managers, owners, principals, employees, agents, contractors, successors, or assignees) be liable to you for any indirect, special, incidental, exemplary, punitive, or consequential damages, whether arising in contract, equity, tort, or otherwise (including breach of warranty, negligence, and strict liability in tort), or for any damages arising from delay, loss of goodwill, loss of or damage to data, interruption in use or availability of data, loss of use of money or use of products, lost profits, revenue or savings (actual or anticipated), or other economic loss ensuing from or in connection with (a) the platform; (b) any products and services offered or made available through the platform; (C) any acts or omissions of users of the platform; (D) third party services which the platform uses or interoperates with; or (e) any transactions initiated or processed by you on or through such third-party services, even if Triumph or any of its affiliates or suppliers has been advised of the possibility of such damages. These limitations shall apply notwithstanding the failure of the essential purpose of any limited remedy. Nothing in this Agreement excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for fraud, fraudulent misrepresentation, gross negligence, or, where applicable, death or personal injury caused by our negligence. If you are a consumer resident in the European Economic Area or the United Kingdom, your statutory rights are not affected by this clause. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE AGGREGATE LIABILITY OF TRIUMPH AND ITS AFFILIATES AND SUPPLIERS (INCLUDING ANY OF ITS OR THEIR PARTNERS, OFFICERS, DIRECTORS, MEMBERS, MANAGERS, OWNERS, PRINCIPALS, EMPLOYEES, AGENTS, CONTRACTORS, SUCCESSORS, AND ASSIGNEES) TO YOU EXCEED THE GREATER OF (A) THE AMOUNT OF FEES PAID OR PAYABLE TO TRIUMPH BY YOU UNDER THIS AGREEMENT, OR (B) ONE HUNDRED U.S. DOLLARS ($100). THIS LIMITATION ON THE AMOUNT OF LIABILITY SHALL APPLY WHETHER A CLAIM OR LIABILITY ARISES IN CONTRACT, EQUITY, TORT, OR OTHERWISE (INCLUDING BREACH OF WARRANTY, NEGLIGENCE, AND STRICT LIABILITY IN TORT), AND EVEN IF TRIUMPH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH CLAIM OR LIABILITY. THIS LIMITATION SHALL SPECIFICALLY SURVIVE A FAILURE OF ESSENTIAL PURPOSE OF ANY REMEDIES THAT MAY BE PROVIDED IN THIS AGREEMENT. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OF CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU, AND YOU MAY ALSO HAVE OTHER LEGAL RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. ### 11.2 Waiver of Claims. EACH TIME YOU ACCESS THE PLATFORM, EXCEPT WITH RESPECT TO ACCESS AND USE OF THE MOBILE TOOL, YOU EXPRESSLY RELEASE ANY AND ALL CLAIMS YOU HAVE AGAINST TRIUMPH SUCH RELEASE INCLUDES A WAIVER UNDER SECTION 1542 OF THE CIVIL CODE OF THE STATE OF CALIFORNIA WHICH READS AS FOLLOWS: “A general release does not extend to claims that the creditor or releasing party does not know or suspect to exist in his or her favor at the time of executing the release and that, if known by him or her, would have materially affected his or her settlement with the debtor or released party.” ## 12. TERM AND TERMINATION. Subject to this Section, this Agreement will remain in full force from the date you agree to it until such time as it is terminated. We may (a) suspend your rights to use the Platform (including your Triumph Account), (b) terminate this Agreement, and/or (c) ban you from the Platform at any time and for any reason whatsoever, at our sole and complete discretion. Upon termination of this Agreement, your Triumph Account and right to access and use the Platform will terminate immediately. You understand that any termination of your Triumph Account may involve deletion of some or all of your User Data from the Platform or our databases. Triumph will not have any liability whatsoever to you for any termination of this Agreement, including for termination of your Triumph Account or deletion of your User Data. ## 13. COPYRIGHT POLICY. Triumph seeks to respect the intellectual property of others and asks that users of our Platform do the same. In connection with our Platform, we have adopted and implemented a policy respecting copyright law that provides for the removal of any infringing materials. If you believe that any portion or content of our Platform unlawfully infringes the copyright(s) in a work and you wish to have the allegedly infringing material removed, the following information in the form of a written notification must be provided to us by email to : (a) Your physical or electronic signature; (b) Description of the copyrighted work(s) that you claim has been infringed; (c) Description of the material on our services that you claim is infringing and that you request us to remove; (d) Sufficient information to permit us to locate such material; Your address, telephone number, and e-mail address; (e) A statement that you have a good-faith belief that use of the objectionable material is not authorized by the copyright owner, its agent, or under the law; and (f) A statement that the information in the notification is accurate, and under penalty of perjury, that you are either the owner of the copyright that has allegedly been infringed or that you are authorized to act on behalf of the copyright owner. Please note that any misrepresentation of material fact (falsity) in a written notification may subject the complaining party to liability for any damages, costs and attorney’s fees incurred by us in connection with the written notification and allegation of copyright infringement. ## 14. DISPUTE RESOLUTION Please read this Section 14 carefully. It requires you to arbitrate disputes with Triumph on an individual basis and limits the manner in which you can seek relief. ### 14.1 Choice of Law. This Agreement, and any dispute arising out of or relating to it or the Platform, shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions, except as set out below for EEA/UK consumers, and except that the Federal Arbitration Act (9 U.S.C. §§ 1–16) ("FAA") shall govern the interpretation and enforcement of Section 14 of these Terms of Use and any question of whether a dispute is subject to arbitration. To the extent there is any conflict between the FAA and California law with respect to arbitrability or the enforcement of the agreement to arbitrate, the FAA shall control. If you are a consumer who is habitually resident in the European Economic Area or the United Kingdom, nothing in this Section 14.1 limits your rights under the mandatory consumer protection laws of your country of residence. In that case, you may bring proceedings in the courts of your country of residence, and any mandatory arbitration provision in Section 14 (including application of the FAA to questions of arbitrability) shall apply only to the extent permitted by applicable law. ### 14.2 Informal Dispute Resolution. Before initiating any arbitration or court proceeding, you and Triumph agree to first attempt to resolve any dispute informally for a period of sixty (60) days. To begin the informal resolution process, a party must send the other party a written Notice of Dispute (“Notice”) by certified mail or, if to Triumph, by emailing us at with a copy sent by certified mail to our address identified in this Agreement below (“Notice Address”). The Notice must include: (a) the claimant's name and contact information; (b) a description of the nature and basis of the dispute; (c) the specific relief sought, including the amount of any monetary claim; and (d) any supporting documentation. The parties agree to negotiate in good faith during this sixty (60) day period. If such efforts prove unsuccessful within sixty (60) days after the Notice is received, either party may proceed to arbitration or Small Claims Court as set forth below. ### 14.3 Arbitration Agreement. Except as otherwise stated in this agreement below, disputes, claims, and controversies between you and Triumph arising out of, relating to, or in connection with the Platform, the relationship between you and Triumph, and any interpretation or application of these Terms of Use or this arbitration provision shall be resolved exclusively through final and binding individual arbitration, rather than in court, and administered by the American Arbitration Association (“AAA”) under its then-current consumer arbitration rules. Unless otherwise agreed by the parties, required by the AAA Rules, or conducted remotely pursuant to the aforementioned rules, the place of arbitration shall be San Francisco, California. There is no judge or jury in arbitration. Arbitration procedures are simpler and more limited than rules applicable in court, and review by a court is limited. The arbitration shall be conducted by a single arbitrator with experience in consumer and/or technology disputes. The arbitrator shall apply California substantive law consistent with the FAA, shall follow applicable statutes of limitations, and shall honor claims of privilege recognized at law. The arbitrator shall have the authority to grant any remedy or relief that would be available in a court of competent jurisdiction, including injunctive or declaratory relief, but only to the extent necessary to provide relief warranted by the individual claim. The arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. This arbitration agreement is subject to the Federal Arbitration Act and evidences a transaction involving interstate commerce. The arbitrator’s award may be entered in any court of competent jurisdiction. If the AAA is unable or unwilling to administer the arbitration, the parties agree that JAMS shall administer the arbitration under its applicable consumer rules. If neither the AAA nor JAMS is available, the parties shall agree on an alternative arbitration forum, or a court of competent jurisdiction shall appoint an arbitrator. For claims of $25,000 or less, you may elect for the arbitration to be conducted: (i) in the county where you reside; (ii) in San Francisco County; or (iii) entirely by telephone or videoconference; or (iv) based solely on written submissions (documents-only arbitration). To file for arbitration, you must pay AAA’s $225 filing fee. If you cannot afford the fee, you may apply to AAA for a fee waiver. Triumph shall pay all other fees related to the arbitration, including administration fees, arbitrator fees, and other costs for any arbitration initiated in accordance with this Section 14. If applicable law requires Triumph to pay a greater share of such fees and costs, Triumph shall do so. Each party shall bear its own attorneys' fees and costs, unless the arbitrator determines that a claim or defense was frivolous or brought for an improper purpose, in which case the arbitrator may award reasonable attorneys' fees and costs to the prevailing party, or unless applicable law otherwise requires the award of attorneys' fees. Nothing in this Section 14.3 limits any statutory rights to recover costs or fees that cannot be waived under applicable law. Notwithstanding any provision in this Agreement to the contrary, if Triumph makes any future change to this dispute resolution provision, it will not apply to any individual claim(s) for which you had already provided notice to Triumph. Information on AAA and how to start arbitration can be found at [www.adr.org](http://www.adr.org). ### 14.4 Class Action and Jury Trial Waiver; Severability of Waivers. YOU AND TRIUMPH AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. ANY ARBITRATION UNDER THIS SECTION SHALL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. The arbitrator may not consolidate more than one person’s claims, and may not preside over any form of class, consolidated, or representative proceeding. YOU AND TRIUMPH EACH WAIVE THE RIGHT TO A JURY OR BENCH TRIAL IN COURT. The arbitrator, and not any court, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of this arbitration agreement, including any claim that all or any part of this arbitration agreement is void or voidable, except that either party may ask a court to determine the validity of the class action waiver in this Section, but only to the extent such right may not be waived under applicable laws. If the class action waiver in this Section is found to be invalid or unenforceable as to a particular claim, request for relief, or controversy, neither you nor we will be entitled to arbitration as to that claim, request for relief, or controversy, and that claim or request for relief shall be severed and may proceed in a court of competent jurisdiction pursuant to Section 14.7. The remaining claims, requests for relief, and controversies shall continue in individual arbitration. The invalidity of the class action waiver as to any particular claim shall not invalidate the agreement to arbitrate or the class action waiver as to any other claim. ### 14.5 Exceptions to Arbitration. Per AAA rules, either party may bring an individual action in small claims court if the claim falls within that court’s jurisdictional limits. Prior to initiating any dispute in Small Claims Court, Section 14.2 of these Terms of Use still applies. The party initiating such dispute will provide a Notice to the other party of the potential claim and their ability to select between arbitration pursuant to paragraph 14.3, above, or Small Claims process identified in this section. The informal dispute resolution process will proceed as described in Section 14.2 of these Terms of Use. For clarity, if a claim has been filed with the AAA and a party elects to proceed in small claims court, the AAA Rules shall govern the process for transferring or closing the arbitration case. The informal dispute resolution process in Section 14.2 must be completed before initiating any proceeding under this Section. These Terms of Use do not preclude either party from seeking emergency injunctive relief in a court of competent jurisdiction pending arbitration or from exercising any rights that cannot be waived as a matter of applicable law, including the right to submit claims to any governmental or regulatory body with jurisdiction. ### 14.6 Confidentiality. The parties agree that 1) the arbitration proceeding; 2) any ruling, decision, or award by the arbitrator; and 3) all materials, testimony, and evidence submitted therein; shall be kept confidential, except that either party may disclose information as necessary: (a) to prepare for or conduct the arbitration; (b) in connection with a court application for emergency or provisional relief or to confirm or enforce the arbitration award; (c) as required by applicable law, regulation, or order of a court or governmental body; (d) as required by any applicable regulatory authority; or (e) as reasonably necessary to enforce or protect a party's legal rights. ### 14.7 Forum Selection. If any dispute is determined by a court of competent jurisdiction or by the arbitration administrator to be ineligible for arbitration, or if arbitration of a Dispute is otherwise unavailable or unenforceable, you and Triumph agree that any such Dispute shall be filed exclusively in the state or federal courts located in San Francisco County, California, and each party consents to the personal jurisdiction and exclusive venue of such courts. You and Triumph each waive any objection to jurisdiction or venue in such courts, including any objection based on inconvenient forum. ### 14.8 Future Changes to Arbitration Agreement. Notwithstanding any provision in this Agreement to the contrary, we agree that if we make any future material change to this, Section 14, other than a change to the Notice Address, while you are a user of the Platform, you may reject any such change by sending Triumph written notice within thirty (30) calendar days of the change to and the Notice Address. Your notice must include your name, the email address associated with your account, and a statement that you reject the change to Section 14. By rejecting any future change, you are agreeing that you will arbitrate any dispute between yourself and Triumph in accordance with the version of Section 14 in effect immediately prior to the change. Rejection of a change to Section 14 does not terminate your account or your right to use the Platform. ### 14.9 Severability and Survival. If any provision of this Section 14 is found to be unenforceable, the remaining provisions shall remain in full force and effect. Without limiting the foregoing, if any portion of Section 14 is found to be unenforceable, the parties agree that the remaining portions of Section 14 shall continue to apply, and the unenforceable portion shall be construed to the maximum extent permitted by applicable law. This Section 14 shall survive termination of this Agreement and your use of the Platform. ## 15. CONSENT TO RECEIVE NOTICES ELECTRONICALLY. You consent to receive electronically any agreements, notices, disclosures, and other communications (collectively, “Notices”) to which this Agreement refers including, without limitation, by e-mail, posting information and materials online at the Portal, or other electronic communication technology that may hereafter be adopted or developed. You agree that all Notices that we provide to you electronically satisfy any legal requirements that such communications be in writing. Also, please note that your consent to receive notices is separate from any election that you make with respect to receipt of marketing communications, which is discussed under the Privacy Policy. ## 16. GENERAL. ### 16.1 Availability. Triumph will make reasonable efforts to keep the Platform operational. However, certain technical difficulties, routine maintenance/upgrades and other events outside the control of Triumph may, from time to time, result in temporary interruptions to the Platform. In addition, Triumph reserves the right at any time and from time to time to modify or discontinue (on a temporary or permanent basis) certain functions of the Portal, the Mobile Tool, or Services or the entirety of the Platform, with or without notice. ### 16.2 No Support or Maintenance. You acknowledge and agree that Triumph will have no obligation to provide you with any support or maintenance in connection with the Platform. ### 16.3 Changes to Terms of Use. You agree that Triumph may modify this Agreement at any time by adding new terms or by deleting or amending existing terms. Such modifications will be effective as of the date that the updated terms are posted on Triumph’s website or through the Platform (“Effective Date”). If Triumph makes material changes to this Agreement, Triumph will provide notice through the Platform or by email and may require that you affirmatively accept the updated Agreement in order to continue using the Platform. Your continued access to and use of the Platform after the Effective Date constitutes your acknowledgment of such modifications and your agreement to abide, and be bound, by the Agreement as modified. If you do not accept such modification(s), then you must stop using the Platform. ### 16.4 Access and Use Where Prohibited. Access to and use of the Platform are unauthorized in any jurisdiction that does not give effect to all provisions of the Agreement. ### 16.5 Access and Use from Eligible Locations. Unless otherwise explicitly stated, all marketing or promotional materials found on or accessible through the Platform are solely directed to individuals located in the locations in which such services are allowed. Triumph reserves the right to limit, in its sole discretion, the provision and quantity of any feature, product, or service to any person or geographic area. Any offer for any feature, product, or service made on or through the Platform is void where prohibited. ### 16.6 Miscellaneous. This Agreement constitutes the entire agreement between you and us regarding the use of the Platform. Our failure to exercise or enforce any right or provision of this Agreement shall not operate as a waiver of such right or provision, nor shall any single or partial exercise by Triumph of any right or power hereunder preclude further exercise of that or any other right hereunder. The section titles in this Agreement are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation.” If any provision of this Agreement is, for any reason, held to be invalid or unenforceable, the other provisions of this Agreement will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law. Nothing contained herein shall be construed to establish an employment, partnership, or joint venture relationship between you and Triumph. This Agreement, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Triumph’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void. The terms of this Agreement shall be binding upon assignees. In the event Triumph’s performance of this Agreement, or any obligation hereunder, is prevented, restricted, or interfered with by reason of acts of God or of the public enemy, acts of the Government in its sovereign capacity, fires, floods, epidemic, pandemic, public health emergency, strikes, picketing or boycotts, or any other circumstances caused by natural occurrences or third party actions beyond the reasonable control and without the fault or negligence of Triumph, Triumph shall be excused from such performance on a day-to-day basis to the extent of such prevention, restriction or interference. If any part, term or provision of this Agreement is held to be illegal, in conflict with any law or otherwise invalid, the remaining portion or portions shall be considered severable and not be affected by such determination, and the rights and obligations of the parties shall be construed and enforced as if the Agreement did not contain the particular part, term or provisions held to be illegal or invalid. ## 17. ADDRESS FOR NOTICES & CONTACT INFORMATION. Triumph Labs, Inc. ATTN: Legal/Business Affairs 90 Sheridan St San Francisco, CA 94103 With a required copy to: Triumph support may be reached at: # Frequently Asked Questions (Regulatory and Legal) *Updated September 21, 2026* ## RIPS BY TRIUMPH ### WHAT IS RIPS BY TRIUMPH? Rips by Triumph ("Rips") is a retail app that sells real, physical collectible trading cards. A customer buys a sealed pack at a fixed price that is displayed before purchase and receives one or more real cards from Triumph's inventory. Ownership of each card, identified by its certification number or internal identification number (where not certified), is provided to the customer at purchase. The same product (sealed trading card packs whose contents vary and whose rarer cards carry higher secondary-market values) is sold every day by hobby shops and national retailers. Rips differs in that the pack is opened in the app, and the customer is offered storage, shipping, and an option to return the cards received in exchange for credits. ### IS RIPS A GAME CONTEST OR GAMBLING PRODUCT? No. There is no method of "entry," because there is no contest, drawing, tournament, or event to enter, only a retail purchase of goods at their listed price. There is no "prize," because nothing is awarded contingent on an outcome. The cards bought are the cards received, and the customer may keep them, have them shipped home, or sell them back to Triumph. How is Rips different from a digital "mystery box" or loot box? Digital mystery box and loot-box products never leave the app. Rips is different in several ways: * Every purchase delivers real, physical goods held in Triumph's inventory, which the customer can have shipped to their home. * Ownership transfers at purchase and is tied to a specific certification number. * Each pack is sold at one fixed price displayed before purchase, and there is no in-app currency. * The probability and dollar value range for each tier of card are displayed before purchase and enforced at purchase. * No customer ever ends up with nothing - they always receive a product of the exact type that they purchased. ### WHERE IS RIPS OFFERED? Triumph has taken extensive measures to ensure that its products are fully compliant with all applicable laws and offers it throughout the United States (except for Nevada). Though please note that each customer is responsible for ensuring the product conforms with applicable local laws. ### IS THERE AN IN-APP CURRENCY OR PROMOTIONAL CREDIT? There is no in-app currency. Only cash pays for a pack: promotional credit can never buy one, and a deposit never creates promotional credit. ### IS THERE A FREE-ENTRY PATH? Because there is no contest, there is no "free-entry path" in the sweepstakes sense, and Rips does not hold itself out as offering one. Triumph does run ordinary retail promotions. Promotional grants and referral rewards give a customer a pack at no charge, and the cards from a complimentary pack carry the same ownership rights as any other card. The customer may keep them, have them shipped (Triumph covers the sales tax when one is shipped), or sell them back to Triumph. ### ARE THERE FREE GAMES ON RIPS? No. There are no games on Rips, only a storefront for the purchase of collectible card packs. ### WHAT IS DISCLOSED BEFORE A PURCHASE? Before every purchase, the app displays, for each tier of card the pack may contain, the rarity tier, the probability of receipt, and the dollar value range, computed from the pack's actual inventory. The displayed numbers are locked while the customer decides, enforced at the moment of purchase, and recorded for compliance purposes. If inventory shifts, for example, we cannot find a particular item or it becomes damaged, so that the displayed numbers cannot be honored, the purchase is refused and the numbers are recomputed rather than the purchase being completed on different terms. Triumph tracks the probabilities displayed to users and uses an algorithm that ensures that the probabilities always match what is disclosed to the user. The selection algorithm does not take into account prior history of purchases, deposits, or other account features. Though certain marketing mechanics such as bonus cards or weekly rewards do. ### WHAT DOES A CUSTOMER GET FROM A PACK? Every pack delivers at least one real, physical trading card from Triumph's inventory, and some packs include a bonus card. No in-app credit, token, virtual currency, cash, or separate award of any kind is ever delivered. The cards are the product. ### IS THERE A "WINNING" EVENT? No. Nothing is awarded on an outcome in Rips and there is no "winning" event. The customer receives real, physical trading cards, and nothing else. ### WHY DO PACK CONTENTS VARY? As with any sealed trading card product, which cards are in a given pack varies from pack to pack, and the market value of a card may be higher or lower than the price of the pack. Unlike a pack bought off a store shelf, Rips discloses that variability before the customer buys. Pack contents are drawn from the pack's available inventory using a probability distribution, and the pre-purchase probability and value-range figures are computed from that same distribution. ### DOES THE REVEAL ANIMATION EFFECT ANYTHING? No. The reveal animation in the app is visual and has no effect on the cards or their values. ### IS RIPS AVAILABLE TO MINORS? No. Rips is marketed only to adults. The application carries adult age ratings on the Apple App Store and Google Play, and advertising is limited to audiences 18 and over within authorized jurisdictions. Customers confirmed to be under 18 are removed from marketing. Triumph can provide its age-gating certification on request. ### WHAT IS REQUIRED TO CREATE AN ACCOUNT? Account creation requires a verified phone number, a date of birth, and a one-account-per-device check. ### HOW IS AGE VERIFIED? Age is verified against a government-issued ID, never from what a customer typed. No card leaves Triumph's custody, no money leaves the platform, and no payout method can be added until the verified date of birth shows the customer is 18 or older. ### HOW DOES IDENTITY VERIFICATION WORK? Before any card is shipped, any money is withdrawn, or any payout method is added, every customer must complete identity verification through a third-party provider. The provider: * Captures a live government ID and a live selfie with a liveness match, along with name, date of birth, address, and phone. * Runs authenticity, barcode, expiry, and image-manipulation checks. * Evaluates device, network, VPN, emulator, and jailbreak signals. * Performs sanctions and watchlist screening, with matches sent to manual review. Repeated verification failures permanently remove the account's access to shipping and withdrawal features. ## TRIUMPH ARCADE ### WHAT EXACTLY IS A SKILL BASED GAME? The simplest definition for a skill-based game is a game in which the outcome is determined primarily by physical or mental skill rather than purely by chance. These are often characterized in law as bona fide contests of skill. A very common definition found in many states is a “bona fide contest of skill, speed, strength, or endurance in which awards are made only to entrants or the owners of entries.” Most people are probably familiar with winning prizes for skill-based games in the context of carnival or county fair games, for example as the “Ring Toss” (tossing rings around targets), the “Balloon Pop” (popping balloons with darts), or the “High Striker” (hitting a target with a sledgehammer that sends a measuring device upwards). In each case a player pays for a chance to play the game each of which requires some type of skill or strength and depending upon success is able to win a prize, sometimes cash but usually a large stuffed animal. More high profile examples of real cash prizes for skill-based contests abound: the Professional Golfers Association (PGA) Tour where the 2021-2022 season prizes total over $481 million and where individual tournaments takes place in a variety of U.S. states, the Iditarod dog sled race across Alaska where the total purse is over $500,000, or the classic basketball halftime half-court shot contest where the prize is usually a car. Fans of esports and video games might be familiar with the “The International” competition for Dota 2, the “Fortnite World Cup Finals”, or the “LOL (League of Legends) World Championship”. One could argue, and many online poker companies have argued, that skill-based games exist in most casinos today in the form of poker. In fact, some courts have found that certain poker games such as Texas Hold’em are in fact skill-based, though unfortunately most states have not. Although fantasy sports and daily fantasy sports are most often regulated under a different set of laws with their own regulations, they are considered by a few states to be skill-based, as the knowledge of the players and their performance statistics can be the dominant factor in determining a win. Today, skill based games with real cash prizes are available through major media and internet companies such as Google, Apple, and Yahoo. It is only recently that the application of skill-based contests to esports and video games for recreational players has occurred. ### ARE REAL-CASH SKILL-BASED TOURNAMENTS THE SAME AS GAMBLING? You may be surprised to learn that paying to enter into and winning prizes in a skill- based contest is not considered to be gambling in the majority of US states and many countries worldwide. That is why a carnival operator can give the winner of the Balloon Pop a giant teddy bear and why the first place winner at the PGA’s Waste Management Phoenix Open wins $1,476,000. The most widely accepted legal definition of gambling requires three specific things: (1) the award of a prize, (2) paid-in consideration (entrants pay to compete), and (3) an outcome determined by chance. A competition that awards real-cash prizes is not gambling unless all three of the elements are present. With respect to skill-based gaming the most relevant element is that of chance. There are two major legal tests used in the U.S. regarding whether something is considered “chance” that would make a game be considered to be gambling, each test considers the level of chance in a game. These tests are called the “dominant factor test” and the “material element test”. The dominant factor test is the most common U.S. state legal test used to determine whether a game is skill-based or chance-based. Essentially, if chance has more than the majority of the effect of determining a winner or score in a game then a game will fail the dominant factor test, if skill makes up more than the majority then it will pass the test. A clearly skill-based game, for example, is chess where there is no chance during gameplay that effects the game. An example with more chance is Scrabble, the letters in your hand and what order players play in are determined by chance but how you play the letters and for the score obtained is highly skill dependent. Scrabble is so skill dependent in fact that the top Scrabble players in the world often come from the same small group of people. Given that there is some chance but that skill is the major or dominating factor Scrabble would pass the dominant factor test. The material element test is the second most commonly used test in the U.S. It is used by a handful of states to determine whether a game is skill-based or chance-based. The test asks whether chance plays a significant or material role in determining the outcome of a game. For example in the game Backgammon players generally use a great deal of skill, but the roll of the dice is random with the result being that a series of good or bad rolls can determine the winner or loser of the game despite the skill used. Some states have determined that such a game has a material element of chance – the dice rolls – and as a result would not be considered a game of skill. Although skill is dominant, chance plays a significant role in determining the game's outcome. As may be clear the “Material Element” test is a more restrictive test than the Dominant Factor test. Games which are considered skill-based under the material element test will also pass the dominant factor test. There are a number of other unique limitations in different states, for example, some states do not allow any card games to be considered as skill-based, others exclude dice games, some consider certain types of poker to be included, and others do not. Triumph tracks and limits real-money cash tournaments use in jurisdictions where the game to which it is applied is not allowed. To make sure that the real-cash games are allowed in the jurisdictions were the tournaments can be played Triumph applies a rigorous compliance screening process to ensure that each game meets either the applicable legal test in the jurisdictions in which it offers the games to the public. As a result the outcomes of each game in the Triumph system are not determined by chance but rather by a player's skill or ability. Triumph’s selection of games, its screening process, and its ongoing compliance activities are what allows Triumph to offer its tournaments in the majority of U.S. states and many non-U.S. countries. ### WHAT SERVICES DOES TRIUMPH PROVIDE? Triumph operates a digital platform that handles player matching, legal compliance, anti- cheating, player account management, tournament design, leaderboard tracking, cross-marketing, and other features that integrate with digital games. The Triumph platform allows game developers to focus on what they do best – design fun games and lets players take their gaming to the next level in competitions for real-cash prizes. As we love games and gaming we also publish our own games which use the Triumph platform. If you are a game developer and are interested in integrating the Triumph Platform you can apply [here](https://x3yr5352ed3.typeform.com/to/ZfRU1E8E?typeform-source=www.triumpharcade.com). ### WHAT CRITERIA DOES TRIUMPH USE TO DETERMINE WHICH GAMES ARE SKILL-BASED? Triumph applies a rigorous initial screening and ongoing compliance review of its games to ensure that they meet applicable legal standards. The initial review process includes an analysis of chance-based elements in either gameplay or the awarding of score, collection of game compliance information from developers, analyzing starting conditions creation and/or map and feature generation, obtaining and applying advanced statistical analysis to gameplay data, and a very rigorous qualitative analysis – a fancy way of saying we spend a lot of time playing the games. The following are a few key issues we consider in determining whether a game is skill based and whether awarding real-cash or other valuable prizes is allowed or not: Are points awarded based on skill? For example, is a target that is harder to hit worth more than a target that is easier to hit. Are there elements of chance in awarding points? As would be the case, if for example, targets of similar difficulty to hit had different points associated with them or random or variable points. How are ties or draws handled between players? In a draw scenario Triumph returns player entry fees to each player less the Triumph fees. Does the game's format allow a skilled player to consistently outperform a less skilled competitor? Here we use a variety of gameplay statistical analyses. Is the game free of critical decisions that can only be made by guessing? For example, the game Battleship under original rules requires guessing, however, if a person is provided a short opportunity to view the opposing players board such that memorization is important it may become a game of skill. Are there clearly defined and articulated rules? Triumph provides gameplay rules for each game - usually they are quite simple – and also provides the opportunity to practice each game. Is there a predetermined chances of success? This would be true, for example, if in a multiplayer game only a subset of players were allowed to continue regardless of score or skill. Do random events exist that materially affect the gameplay? For example, in PacMan if the ghosts were randomly placed on the game map as opposed to coming from known locations. Is increased score in the game dependent on skill level? Here statistical analysis helps identify players scores and connects their scores to skill in the game. Is the value of the prizes associated with increased score, such that higher scores are awarded higher value prizes? This may not be the case if the points awarded are random or subject to random multipliers. Is it possible to “seed” randomness in a head to head game? Taking the PacMan example, in a head to head game, we’d make sure the ghosts are generated in the same location for each player. After release Triumph’s maintains on ongoing compliance review for each game, which includes tracking game updates for variances from the initial screening and the collection and analysis of gameplay data. As Triumph was founded by big-data experts we use the large amounts of game data generated to help create fun tournaments and the best gameplay environments for players, for example, in some cases through skill- based matching, as well as to ensure compliance with the applicable legal tests through the use of a variety of statistical models. One of the most important statistical models we create is a modified [Elo rating system](https://en.wikipedia.org/wiki/Elo_rating_system). This is a rating system applicable to skill-based games that you may be familiar with if you have ever seen a Chess score. The Elo rating system is a mathematical method that identifies a player’s chance of winning between two players of the same game. Being able to create and track changes in player Elo scores and related statistical analysis derived from it, for example player improvement over time, provides a basis for determining and ensuring a game is, in fact, skill-based and to what extent. ### WHAT IS THE LEGAL STATUS OF SKILL-BASED TOURNAMENTS IN THE UNITED STATES? Federal law in the United States does not prohibit skill-based real-money tournaments. The Unlawful Internet Gambling Enforcement Act of 2006 is the most significant piece of legislation in this regard and it restricts financial transactions associated with "betting or wagering" if the "betting or wagering" is illegal where it is initiated or received. As skill- based games are not considered gambling in the jurisdictions in which they are offered by Triumph they are exempt from the UIGEA. Said another way, there is no federal prohibition applicable to Triumph games as long as the player’s activity is legal in the state or jurisdiction where it originates and in the state or country where the prize is received. As you can imagine Triumph staff spend a lot of time tracking the changes in legal status and insuring that the players are located in the proper jurisdiction. ### WHERE DOES TRIUMPH OFFER REAL-CASH PRIZES IN ITS COMPETITIONS? As previously stated, the legality of skill-based competitions in the United States is determined at the state level, and Triumph has taken extensive measures to ensure that its products are fully compliant with all applicable laws. Though please note that each customer is responsible for ensuring the product conforms with applicable local laws. As of today, Triumph provides real-cash prize competitions in jurisdictions covering over 75% of the U.S. population, excluding only: Arizona, Connecticut, Delaware, Louisiana, Maine, Michigan, Montana, Nevada, South Dakota, and Tennessee, as well as Puerto Rico. We continue to track changes in law with or without the addition of compliance features to offer skill-based games where allowed. ### HOW DOES TRIUMPH MAKE SURE THAT MY PLAYING OF ITS GAMES IS ALLOWED? Triumph’s platform uses global positioning system (GPS) data to make sure that a player is in a location where playing the Triumph games for real-cash prizes is allowed. You can sign up for an account anywhere and withdraw money from your account from anywhere but you will not be able to play the games in jurisdictions in which real-cash competitions are not allowed. We also check for virtual private network (VPN) use and disallow gameplay from devices employing VPN systems – apologies to those of you trying to play at work! ### HOW FAIR ARE THE TRIUMPH GAMES? Triumph takes the fairness of gameplay very seriously as it is important to creating a great gameplay environment for players as well as for compliance purposes. In order to make sure the games are fair we use digital technology to check devices on which games are played for functions that would allow for cheating, we publish the gameplay rules in its Terms of Use or in the game itself, depending on the game or tournament type we may apply some level of skill-matching, and we provide the opportunity to play the games for free – in fact we may pay you to learn our games - just select “Practice” in most Triumph games. We also take our Terms of Use seriously and ban players who violate them. ## CAN A CUSTOMER LIMIT THEIR OWN ACTIVITY? Yes. Any customer may lock their account against further deposits and purchases for any period they choose, up to permanently. The lock is enforced on Triumph's servers and in the app, and it cannot be reversed once set by a user. ## STILL NEED TO CONTACT US? For customer support related to skill-based tournaments or accounts the fastesy way to contact us is through the application's settings page. You can also email . For legal, regulatory, and compliance support email - please note that customer support is not handled through this email address. # Frequently Asked Questions (TCG) *Updated: September 21, 2026* ## **HOW DO I WITHDRAW MONEY FROM RIPS BY TRIUMPH?** Click on the cash out tab on the top of the Account tab. You can withdraw to a debit card, bank account, and subject to availability your PayPal, or Venmo account. Prior to withdrawing you will need to complete and pass an identity verification that requires that you be over the age of 18, have a government issued identity card, and pass a liveness test. ## HOW LONG DOES IDENTITY VERIFICATION TAKE? \ Identity verification usually takes twenty-four hours. If your verification is pending for more than forty-eight hours, please contact customer service by clicking on the “Customer Support” button in the “Account” tab of your Rips app. ## HOW LONG WILL THE WITHDRAWAL TAKE ONCE I AM VERIFIED? If you choose the option for instant withdrawal the average time is approximately ten minutes. If you choose to payout to a bank it will take between one to three business days. ## DO I HAVE TO PAY TAXES ON THE AMOUNTS I GAIN FROM SALES OF CARDS I HAVE PURCHASED? Yes. You are responsible for paying taxes on any gains related to the sale of card purchases. Rips will automatically collect your tax information when you exceed a threshold of $600 in a year and will submit tax forms at the end of each year. Withdrawals will be paused once you exceed $600 until such time as the tax forms are completed. ## MY IDENTITY VERIFICATION FAILED. WHAT’S UP? Identity verification is accomplished through the third-party service, Footprint. If you failed identity verification it will go to a manual review. If you do not pass a manual review, you will be required to submit notarized documents that provide proof of your identity. If you are unable to submit such documents your account will remain unable to withdraw or to ship cards. ## WHY CAN’T I WITHDRAW MY ENTIRE BALANCE? Rips imposes both purchase and deposit limits to combat fraud and as a result of limits imposed by our payment processors. A minimum withdrawal amount of $6 is required to reduce the cost of micro-transactions. In Triumph’s discretion and based on your transaction history both the purchase and withdrawal limit may be increased. ## WHERE CAN I READ TRIUMPH’S TERMS OF USE AND PRIVACY POLICY? \ Links to both can be found in your “Account” tab in your Rips app. ## HOW DO YOU CALCULATE FAIR MARKET VALUE? Rips determines the Fair Market Value (“FMV”) of its collectibles through the use of a semi-automated proprietary system that may take into account, but is not limited to the following (the "FMV Factors"): (i) the rarity; (ii) previous sales; (iii) previous sales of similar items; (iv) the difficulty in time and expenses and risk of purchasing a similar collectible item; (v) general market dynamics relevant to the specific collectible or type of collectibles; same item; (vi) professional grading scores and encapsulation / packaging status; (vii) provenance, history, additional features, or modifications of a specific collectible; (viii) authenticity certainty level; (iix) average time-to-sale for similar items; (ix) signatures or other similar additions to the collectibles and their rarity, certainty related to authenticity, and other features related specifically to such signatures or markings. The FMV used by Triumph is subject to change at any time, since several of the datapoints are automatically gathered and updates may cause a recalculation of the FMV. For example, if a specific card that Triumph has in its inventory previously sold for $3,000 and a new sale was registered for $5,000 the FMV used by Triumph is likely to increase. Rips makes no representation that any FMV will remain stable or that the weight and use of any FMV Factors will remain unchanged and makes no representation that the FMV it uses matches any other market calculation. ## WHAT IS RIPS’ 100% BUYBACK GUARANTEE? Rips guarantees that it will buy back any card in your Inventory at the FMV in effect at the time of purchase for a minimum of seven days from the date the card is added to your Inventory, except for certain promotional cards, which have no buyback value and may be automatically removed after the same seven-day period unless shipped. After seven days, Triumph may automatically sell a card at the same locked FMV. The guarantee may be changed at any time on seven days’ notice given through an update to this FAQ and the Terms of Use. ## WHY AM I UNABLE TO SHIP? To protect against fraud and theft Rips requires all users to complete and pass identity verification prior to shipping any cards. If you have not completed or your verification is still pending you will be unable to ship your Inventory. ## DO I HAVE TO PAY TAXES ON SHIPPING? You will be charged applicable sales tax at the time that you ship any of your owned Inventory. You are responsible for providing this amount to Rips, through a debiting of your Rips account balance, prior to any shipment being released. ## WHAT ARE MY SHIPPING OPTIONS? \ If you choose to ship your Inventory you will be provided a variety of options that include tracking. You may add insurance at your discretion. If a collectible’s FMV is over $1,000 then Rips will pay for insurance. ## WHO IS RESPONSIBLE FOR SHIPPING? You are responsible for paying for all shipping costs, including tracking. We provide you the option to purchase insurance for your shipment where the collectible being shipped’s FMV is below $1,000, if the collectible you are shipping has a FMV equal to or greater than $1,000 you will be required to purchase insurance prior to shipping. Upon shipment you will be provided with a tracking number. Once Rips delivers the package to the shipping company it is no longer responsible. ## WHAT IF MY PACKAGE NEVER ARRIVED OR WAS DAMAGED? Rips is not responsible for any package (except for Inventory errors) once it is marked as delivered by the shipping company. In the event that a package is marked as delivered but was not received by you please contact the shipping service directly. If your package did not arrive or has not moved location for 5 business days (excluding weekends and holidays) please contact customer support in the app. \ \ If your item arrived in a damaged condition or is not the item you should have received you must contact customer support within 10 business days. Any item that is damaged or incorrect may be required to be returned to the company prior to a refund being provided. To contact customer service in the app click on “Customer Support” in your “Account” tab in the Rips app. Please be aware that Rips digitally tracks and records every shipment and a false reports are grounds for immediate termination of your account. ## WHAT IF THERE IS AN INVENTORY ERROR? Please examine your tracking number and the collectible you received closely. If the collectible you received is not correct you may report it to customer service in the app by clicking on “Customer Support” in your “Account” tab in the Rips app. Please be aware that Rips digitally tracks and records every shipment and a report of an inventory error that is not substantiated by our digital record is grounds for immediate termination of your account. ## STILL NEED TO CONTACT US? For customer service click on “Customer Support” in your “Account” tab in the Rips app. If you are unable to access the Rips app you may email Customer Support at . # Responsible Gaming Policy Updated: September 21, 2026 **Responsible Gaming Policy** At Triumph Labs, Inc. we are committed to promoting responsible gaming practices and ensuring the well-being of our users. Although skill-based real money gaming is legally different than gambling and skill is the determining factor in outcomes individuals may find themselves unable to play responsibly. This policy should be read together with our [Terms of Use](/terms-of-use-triumph-arcade), including Sections 2.4 (account deletion), 2.8 (exclusion by Triumph), 2.9 (effect of exclusions and self-exclusion), and 6.5.1 (promotions). We recognize that gaming should be an enjoyable and entertaining experience, and it is our responsibility to support our users in making informed choices about their gaming habits. To uphold this commitment, we have implemented the following Responsible Gaming Policy: 1. **Self-Exclusion:** Users who feel they need a break from gaming or want to exercise control over their gaming activities may request to self-exclude. Self-exclusion can be initiated through the account suspension feature in the Triumph App, by text message from the phone associated with your account, or through the support chat feature. Upon receiving a self-exclusion request, our staff will promptly mark the user's account as banned from gaming activities pursuant to this policy. The self-exclusion period will be determined by the user, with options ranging from temporary suspension to permanent exclusion. If a user requests permanent exclusion they will not be able to use the app with their existing phone number. Triumph may also exclude or restrict a user's access on its own initiative where it believes use of the Platform may be unhealthy, as set forth in Section 2.8 of the [Terms of Use](/terms-of-use-triumph-arcade), with the effects described in Section 2.9. The effects of self-exclusion are set forth in Section 2.9 of the [Terms of Use](/terms-of-use-triumph-arcade). During the self-exclusion period: (a) the user will not be able to deposit funds or purchase prepaid game credits; (b) the user will retain the ability to withdraw any withdrawable balance in accordance with Section 6.3 of the [Terms of Use](/terms-of-use-triumph-arcade); and (c) unless the user requests a full gameplay restriction, the user may continue to use existing balances, prepaid tournament entry credits, Promo Cash, and Bonus Cash for Tournament entries. Users may request a full gameplay restriction at any time by contacting support, in which case all real-money gaming activity will be blocked for the exclusion period. Users can play free games using the Triumph App if not logged into an account. Self-exclusion pauses referral credits. Promo Cash, Bonus Cash, and other promotions may remain active during a self-exclusion period. As set forth in Sections 2.9 and 6.5.1 of the [Terms of Use](/terms-of-use-triumph-arcade), Triumph is not responsible for referral amounts received, or for Promo Cash, Bonus Cash, or other promotional amounts used, converted, or forfeited, during a self-exclusion period. 2. **Account Balance:** Self-exclusion does not affect a user's ability to withdraw. Users may withdraw any withdrawable balance before or during a self-exclusion period, subject to the withdrawal requirements in Section 6.3 of the Terms of Use (including KYC verification). Deposits are non-refundable regardless of exclusion status, and amounts that have not been entered into or won in a Tournament are not withdrawable, as set forth in the Terms of Use. Upon any withdrawal, unused Bonus Cash and unconverted Promo Cash will be forfeited per Section 6.5.1 of the Terms of Use. Users requesting permanent exclusion are strongly encouraged to withdraw all withdrawable funds first, as app access will be terminated; any remaining withdrawable balance will be handled in accordance with Section 12 of the Terms of Use. 3. **Support and Resources:** We provide resources and information to help users make informed decisions about their gaming habits. Our support team is available to assist users who may have concerns about their gaming behavior or who require further assistance with self-exclusion. We encourage users to reach out for support at if they feel they are experiencing gaming-related issues or if they need guidance on setting limits. Support can be found on the websites and helplines attached to this policy. 4. **Responsible Gaming Tools:** From time to time we may offer a range of tools and features to empower users to manage their gaming activities responsibly. For additional tools that may be available please contact customer support in the Triumph application. We do not guarantee that any tool may be available or that we will maintain the functionality of any tool. 5. **Promotion of Responsible Gaming:** We actively promote responsible gaming practices through our marketing materials, website, and app. We collaborate with industry organizations and regulatory bodies to support responsible gaming initiatives and advocate for player protection measures. 6. **Continuous Improvement:** We continuously review and update our Responsible Gaming Policy to ensure it remains effective and aligned with best practices in the industry. Feedback from users and stakeholders is welcomed and considered in our ongoing efforts to enhance our responsible gaming measures. 7. **Video Game Addiction** - **IMPORTANT HEALTH AND GAMEPLAY NOTICE** **Playing Responsibly** Video games are intended for entertainment and should be enjoyed as part of a balanced lifestyle. However, excessive or compulsive gaming can lead to negative effects on your health, relationships, and daily responsibilities. **Potential Risks of Excessive Gaming:** * Disruption of sleep patterns and fatigue * Neglect of personal relationships, work, or academic responsibilities * Physical health issues including eye strain, headaches, and repetitive stress injuries * Reduced physical activity and associated health concerns * Social isolation or withdrawal from real-world activities * Financial problems related to in-game purchases or neglected obligations **We Encourage Healthy Gaming Habits:** * Take regular breaks (at least 10-15 minutes every hour) * Maintain a balanced schedule with time for physical activity, social interaction, and other responsibilities * Set reasonable time limits for gaming sessions * Be mindful of your spending on in-game purchases * Monitor children's gaming time and content **Seek Help If Needed:** If you or someone you know is experiencing difficulty controlling gaming habits, or if gaming is interfering with daily life, relationships, or well-being, please consider reaching out to a mental health professional or contacting a gaming addiction support resource. Remember: Gaming should enhance your life, not replace it. Video Game Addiction support service contact information is provided below. Seek help if you are experiencing any harmful effects. **Conclusion**: At Triumph, we take our responsibility to promote responsible gaming seriously. By implementing robust policies and providing support resources, we aim to create a safe and enjoyable gaming environment for all our users. We are committed to fostering transparency, accountability, and trust in our gaming platform, and we encourage our users to join us in prioritizing responsible gaming practices. Triumph acknowledges that participation in real-money, skill-based gaming and prize-based contests may, for some individuals, develop into compulsive play that causes financial, emotional, or interpersonal harm. By using Triumph, you confirm that you meet the legal age requirement in your jurisdiction, accept these risks, and will play only with funds you can afford to lose. Triumph makes no representation that its products are free from risk of addictive behavior. Self-exclusion and other responsible gaming tools are available at any time, and support resources are listed at the end of this policy. Triumph Labs, Inc. August 31, 2026 **Support Resources** **Gaming:** | **Country / State** | **Website** |

Support Line

| | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ----------------------------------------------------------------------- | | United States of America | |

1-800-426-2537

or



Text “SUPPORT” to 53342

| | United Kingdom |



| 080-8020-133 | | Florida, USA | | See website. | | California, USA | | 1-855-2-Call-GA | | Germany | | 0800-077-66-11 | | **State** | **Phone Number** | **Text/Website** | | ------------- | ---------------- | ---------------------------------------------- | | Arizona | 1-800-NEXT-STEP | NEXTSTEP to 53342 | | Arkansas | 1-800-522-4700 | N/A | | Colorado | 1-800-522-4700 | [Link](http://ccpg.org/chat) | | Connecticut | 1-888-789-7777 | N/A | | Delaware | 888-850-8888 | 302-438-8888 | | Illinois | 1-800-GAMBLER | ILGAMB to 833234 | | Indiana | 1-800-GAMBLER | INGAMB to 53342 | | Iowa | 1-800-BETS-OFF | [Link](http://yourlifeiowa.org/gambling) | | Kansas | 1-800-522-4700 | [Link](http://ksgamblinghelp.com/) | | Kentucky | 1-800-426-2537 | N/A | | Louisiana | 1-877-770-STOP | 1-877-770-STOP | | Maryland | 1-800-GAMBLER | [Link](http://mdgamblinghelp.org/) | | Massachusetts | 800-327-5050 | [Link](https://maproblemgamblinghelpline.org/) | | Michigan | 1-800-270-7117 | N/A | | Mississippi | 1-888-777-9696 | N/A | | Montana | 1-888-900-9979 | N/A | | Nebraska | 1-833-238-6837 | N/A | | New Jersey | 1-800-GAMBLER | N/A | | New Hampshire | 603-724-1605 | N/A | | New Mexico | 888-696-2440 | N/A | | New York | 877-8-HOPENY | HOPENY | | Ohio | 800.589.9966 | N/A | | Ontario | 1-866-531-2600 | CONNEX to 247247 | | Oregon | 1-877-695-4648 | 503-713-6000 | | Pennsylvania | 1-800-GAMBLER | [Link](http://pacouncil.com/chatline/) | | Puerto Rico | 1-800-981-0023 | N/A | | Rhode Island | 1-877-942-6253 | N/A | | Tennessee | 800-889-9789 | 800-889-9789 | | Virginia | 1-800-GAMBLER | [Link](https://www.ncpgambling.org/chat) | | Washington DC | 1-800-522-4700 | [Link](http://ncpgambling.org/chat) | | Washington | 1-800-547-6133 | N/A | | West Virginia | 1-800-GAMBLER | [1800Gambler.net](http://1800gambler.net/) | | Wisconsin | 800-426-2535 | N/A | | Wyoming | 1-800-522-4700 | 1-800-522-4700 | **Video Game Addiction:** Gaming Addicts Anonymous {% embed url="" %} Online Gamers Anonymous {% embed url="" %} Substance Abuse and Mental Health Services Helpline (800) 487-4889 Mental Health Hotline (855) 946-3672 # Responsible Purchasing Policy Updated: September 21, 2026 **Responsible Purchasing Policy** At Triumph TCG, LLC dba Rips by Triumph ("Rips") we are committed to promoting responsible collecting and purchasing practices and ensuring the well-being of our users. Although blind box purchasing is legally different than gambling, individuals may find themselves unable to purchase responsibly. This policy should be read together with our [Terms of Use](/terms-of-use-rips-by-triumph), including Sections 2.4 (account deletion), 2.7 (exclusion by Triumph), 2.8 (effect of exclusions and self-exclusion), and 6.5.1 (promotions). We recognize that engaging in collectibles purchasing should be an enjoyable and entertaining experience, and it is our responsibility to support our users in making informed choices about their collecting and purchasing habits. To uphold this commitment, we have implemented the following Responsible Purchasing Policy: 1. **Self-Exclusion:** Users who feel they need a break from purchasing and collecting or want to exercise control over their purchasing activities may request to self-exclude. Self-exclusion can be initiated by contacting our support team by text message from a phone associated with the contacting users account or through the support chat feature on the Rips app. Upon receiving a self-exclusion request, our staff will promptly mark the user's account as banned from purchasing activities pursuant to this policy. The self-exclusion period will be determined by the user, with options ranging from temporary suspension to permanent exclusion. If a user requests permanent exclusion they will not be able to use the app with their existing phone number. Triumph may also exclude or restrict a user's access on its own initiative where it believes use of the Platform may be unhealthy, as set forth in Section 2.7 of the [Terms of Use](/terms-of-use-rips-by-triumph), with the effects described in Section 2.8. The effects of self-exclusion are set forth in Section 2.8 of the [Terms of Use](/terms-of-use-rips-by-triumph). During the self-exclusion period: (a) the user will not be able to deposit funds; (b) the user will retain the ability to withdraw any withdrawable balance in accordance with Section 6.3 of the [Terms of Use](/terms-of-use-rips-by-triumph); and (c) unless the user requests a full purchasing restriction, the user may continue to use existing balances and Bonus Cash for purchases. Users may request a full purchasing restriction at any time by contacting support, in which case all purchases will be blocked for the exclusion period. Bonus Cash and other promotions may remain active during a self-exclusion period. As set forth in Sections 2.8 and 6.5.1 of the [Terms of Use](/terms-of-use-rips-by-triumph), Triumph is not responsible for Bonus Cash or other promotional amounts used, converted, or forfeited, during a self-exclusion period. 2. **Account Balance:** Self-exclusion does not affect a user's ability to withdraw. Users may withdraw any withdrawable balance before or during a self-exclusion period, subject to the withdrawal requirements in Section 6.3 of the Terms of Use (including KYC verification). Upon any withdrawal, unused Bonus Cash will be forfeited per Section 6.5.1 of the Terms of Use. Users requesting permanent exclusion are strongly encouraged to withdraw all withdrawable funds first, as app access will be terminated; any remaining withdrawable balance will be handled in accordance with Section 12 of the Terms of Use. 3. **Support and Resources:** We provide resources and information to help users make informed decisions about their purchasing and collecting habits. Our support team is available to assist users who may have concerns about their purchasing and collecting behavior or who require further assistance with self-exclusion. We encourage users to reach out for support if they feel they are experiencing purchasing and collecting-related issues or if they need guidance on setting limits. Support can be found on the websites and helplines attached to this policy. 4. **Responsible Purchasing and Collecting Tools:** From time to time, we may offer a range of tools and features to empower users to manage their purchasing and collecting activities responsibly. For additional tools that may be available please contact customer support in the Rips application. We do not guarantee that any tool may be available or that we will maintain the functionality of any tool. 5. **Promotion of Responsible Purchasing and Collecting:** We actively promote responsible purchasing and collecting practices through our marketing materials, website, and app. We collaborate with industry organizations and regulatory bodies to support responsible purchasing and collecting initiatives and advocate for consumer protection measures. 6. **Continuous Improvement:** We continuously review and update our Responsible Purchasing Policy to ensure it remains effective and aligned with best practices in the industry. Feedback from users and stakeholders is welcomed and considered in our ongoing efforts to enhance our responsible gaming measures. 7. **Responsible Use — Important Health and Spending Notice** Rips is a shopping application that lets you purchase certain classes of collectibles. While Rips is not a video game, it incorporates entertainment and game-like features, such as randomized or surprise outcomes, rewards, and other engaging mechanics, that can make repeated use feel compelling. Because of this, one significant risk associated with Rips is **compulsive shopping and overspending**, sometimes referred to as shopping or spending addiction. **Shop Responsibly.** Rips is intended for entertainment and should be enjoyed as part of a balanced lifestyle and within your means. Purchasing should be a deliberate choice, not a reflex. Excessive or compulsive purchasing can lead to negative effects on your finances, relationships, and well-being. **Potential Risks of Excessive or Compulsive Purchasing:** * Financial strain, debt, or spending beyond your budget * Buying more than intended, or difficulty stopping once you start * Chasing losses or repeatedly purchasing to recapture the excitement of a prior outcome * Neglect of personal relationships, work, or other responsibilities * Feelings of guilt, anxiety, or secrecy around your spending * Disruption of sleep, screen-time habits, or daily routines tied to prolonged app use **We Encourage Healthy Habits:** * Set a budget before you shop and track what you spend * Set reasonable limits on the time and money you devote to the app * Take regular breaks and avoid purchasing impulsively or to manage stress or emotions * Be especially mindful that randomized or surprise-style purchases can encourage repeat spending **Seek Help If Needed.** If you or someone you know is having difficulty controlling shopping or spending habits, or if use of Rips is interfering with your finances, relationships, or well-being, please consider reaching out to a financial counselor or a mental health professional. Support resources are provided below. Remember: Shopping on Rips should be a fun addition to your life, not a source of harm. If you are experiencing any harmful effects, please seek help. Support service contact information is provided below. **Conclusion**: At Rips we take our responsibility to promote responsible purchasing and collecting seriously. By implementing robust policies and providing support resources, we aim to create a safe and enjoyable collecting environment for all our users. We are committed to fostering transparency, accountability, and trust in our platform, and we encourage our users to join us in prioritizing responsible purchasing and collecting practices. Rips acknowledges that the purchase of collectibles (particularly in blind-box form, where the specific contents of a pack are not known at the time of purchase) may, for some individuals, develop into compulsive spending behavior that causes financial, emotional, or interpersonal harm. By using Rips, you confirm that you meet the legal age requirement in your jurisdiction, accept these risks, and will purchase only with funds you can afford to spend. Rips makes no representation that its products are free from risk of compulsive purchasing behavior. Self-exclusion and other responsible purchasing tools are available at any time, and support resources are listed at the end of this policy. **Support Resources** | **Country / State** | **Website** |

Support Line

| | ------------------------ | ------------------------------------------------------------------------------------------------------------------------------------------------------------------- | ---------------------------------------------------------------------- | | United States of America | |

1-800-426-2537

or



Text “SUPPORT” to 53342

| | United Kingdom |



| 080-8020-133 | | Florida, USA | | See website. | | California, USA | | 1-855-2-Call-GA | | Germany | | 0800-077-66-11 | | **State** | **Phone Number** | **Text/Website** | | ------------- | ---------------- | ---------------------------------------------- | | Arizona | 1-800-NEXT-STEP | NEXTSTEP to 53342 | | Arkansas | 1-800-522-4700 | N/A | | Colorado | 1-800-522-4700 | [Link](http://ccpg.org/chat) | | Connecticut | 1-888-789-7777 | N/A | | Delaware | 888-850-8888 | 302-438-8888 | | Illinois | 1-800-GAMBLER | ILGAMB to 833234 | | Indiana | 1-800-GAMBLER | INGAMB to 53342 | | Iowa | 1-800-BETS-OFF | [Link](http://yourlifeiowa.org/gambling) | | Kansas | 1-800-522-4700 | [Link](http://ksgamblinghelp.com/) | | Kentucky | 1-800-426-2537 | N/A | | Louisiana | 1-877-770-STOP | 1-877-770-STOP | | Maryland | 1-800-GAMBLER | [Link](http://mdgamblinghelp.org/) | | Massachusetts | 800-327-5050 | [Link](https://maproblemgamblinghelpline.org/) | | Michigan | 1-800-270-7117 | N/A | | Mississippi | 1-888-777-9696 | N/A | | Montana | 1-888-900-9979 | N/A | | Nebraska | 1-833-238-6837 | N/A | | New Jersey | 1-800-GAMBLER | N/A | | New Hampshire | 603-724-1605 | N/A | | New Mexico | 888-696-2440 | N/A | | New York | 877-8-HOPENY | HOPENY | | Ohio | 800.589.9966 | N/A | | Ontario | 1-866-531-2600 | CONNEX to 247247 | | Oregon | 1-877-695-4648 | 503-713-6000 | | Pennsylvania | 1-800-GAMBLER | [Link](http://pacouncil.com/chatline/) | | Puerto Rico | 1-800-981-0023 | N/A | | Rhode Island | 1-877-942-6253 | N/A | | Tennessee | 800-889-9789 | 800-889-9789 | | Virginia | 1-800-GAMBLER | [Link](https://www.ncpgambling.org/chat) | | Washington DC | 1-800-522-4700 | [Link](http://ncpgambling.org/chat) | | Washington | 1-800-547-6133 | N/A | | West Virginia | 1-800-GAMBLER | [1800Gambler.net](http://1800gambler.net/) | | Wisconsin | 800-426-2535 | N/A | | Wyoming | 1-800-522-4700 | 1-800-522-4700 |
# Cookie Policy Last updated: September, 2026 **Cookie Policy** This Cookie Policy explains how Triumph Labs, Inc. ("**Triumph**," "**we**," "**our,**" or "**us**") uses cookies, SDKs, pixels, and similar technologies on our websites, mobile applications, and digital services (collectively, the "**Platform**"). Cookies are small text files placed on your device that allow us to operate our services, analyze traffic, personalize content, and support advertising. This Cookie Policy is part of our [Privacy Policy](/). The most current list of the specific cookies and technologies in use, including their providers and retention periods, is available in our Cookie Settings Panel. **Types of Cookies We Use:** 1. **Essential Cookies** – These cookies are strictly necessary for the operation of our website. They enable core functionalities such as security, accessibility, and user authentication. Without these cookies, some parts of the site may not function properly. 2. **Analytics Cookies** – These cookies help us collect information about how users interact with our website, such as pages visited and time spent on each page. This data allows us to improve the usability and performance of our site. 3. **Functional Cookies** – These cookies enable enhanced functionality and personalization, such as remembering your preferences and settings. 4. **Marketing & Advertising Cookies** – These cookies track your browsing activity across our Platform and other sites to deliver targeted advertisements and measure campaign performance. When these cookies are active, we may share identifiers and browsing information with advertising partners and ad networks. Under some US state privacy laws, this constitutes "selling" or "sharing" personal information, or "targeted advertising." You can opt out as described in "Your Privacy Choices" below. Cookies may be session cookies (deleted when you close your browser) or persistent cookies (stored for a defined period). Retention periods for each cookie are listed in the Cookie Settings Panel. **Managing Your Cookie Preferences** You have the right to control and manage your cookie preferences. You can modify your browser settings to block or delete cookies at any time. However, please note that restricting certain cookies may affect the functionality and performance of our website. Most browsers provide options to: * Delete cookies from your device * Block all cookies * Allow only certain types of cookies * Receive notifications when cookies are being set For more detailed information on how to manage your cookie settings, please visit your browser’s help section. **Your Privacy Choices Under US State Laws** Depending on your state of residence, you may have the right to opt out of the "sale" or "sharing" of your personal information and of targeted advertising. Our use of advertising cookies may qualify as selling, sharing, or targeted advertising under these laws. To exercise these rights, you can: (a) disable Marketing & Advertising cookies in the Cookie Settings Panel; or (b) enable a recognized opt-out preference signal such as Global Privacy Control (GPC) in your browser. We honor GPC signals as a valid opt-out request for the browser or device on which it is set. These choices are browser and device-specific. For more information about your privacy rights and how to exercise them, see our [Privacy Policy](/). **Third-Party Cookies.** Some cookies and similar technologies on our Platform are provided by third parties, such as analytics providers, advertising networks, and payment or fraud-prevention providers. These third parties may collect information about your online activities over time and across different websites and services. The third-party providers in use, their purposes, and links to their privacy policies are listed in the Cookie Settings Panel. Some third parties may process the data they collect for their own purposes, as described in their own privacy notices. **Changes to This Policy** We may update this Cookie Policy from time to time to reflect changes in the technologies we use, legal requirements, or our services. The current version, with its last-updated date, will always be available on our website. Material changes will be communicated through the Platform. **Contact Us** Questions about this Cookie Policy can be directed to For details on our broader data practices and your privacy rights, see our [Privacy Policy](/). # Opt Out of Sale or Sharing of Information You may opt out of the sale or the selling of your personal information. There are two methods to opting out: through the App in which case the opt-out is processed immediately; or (ii) by email as indicated below, after verifying your account ownership, in which case the opt-out is processed within ten (10) days. Option 1: In-App Opt Out 1. Login to your App account. 2. Select your profile (bottom right button). 3. Select "Settings" on the top right. 4. Select "Data Preferences". 5. Select "Opt Out" at the prompt. 6. Complete the prompt steps. You will be opted out of both the sale and sharing of your information if you complete the above steps. Option 2: Submitting an Opt-Out Form Please complete the following identity confirmation and opt-out [form](https://zfrmz.com/ndpDtqiJVKNhlkwQzpLh). # Tax Information (USA) For Tax Year 2026 We need to preface this discussion of taxes by saying that we are not tax advisors, we are only providing this for informational purposes. This is our general understanding and may not apply to your situation and we may be wrong – every person should do their own research and use a competent tax advisor – we are not responsible for your reliance on the below. In tax year 2026 (for transactions occurring from 1/1/26 to 12/31/26) it is our understanding that tournament entries can be deducted from the total withdrawals made to obtain the net income that a player would pay taxes on, regardless of whether this is “hobby income” or “business income”, click [here](https://www.irs.gov/newsroom/know-the-difference-between-a-hobby-and-a-business) for more information on this issue. So, if for example you made $700 but spent $600 your net income would be $100 (though your taxable income may be less). Triumph is required to issue a 1099 tax form to users who hit certain thresholds of withdrawals. Players operating as a business may have additional deductions such as for phones, internet service, purchased inventory (in the collectibles space), etc. – a good overview of deductions for eSports players and streamers can be found [here](https://darkhorse.cpa/blog/tax-deductions-for-esports-players-and-streamers/). For information about tax year 2025, click [here](https://docs.triumpharcade.com/tax-information-usa/2025-tax-information). # 2025 Tax Information We need to preface this discussion of taxes by saying that we are not tax advisors, we are only providing this for informational purposes. This is our general understanding and may not apply to your situation and we may be wrong – every person should do their own research and use a competent tax advisor – we are not responsible for your reliance on the below. Triumph is required to issue a 1099 to users who hit certain thresholds of withdrawals. The following relates to tax year 2025 (transactions between 1/1/25 and 12/31/25) – the tax treatment will be better for 2026, for information about 2026 click [here](/tax-information-usa). There may be two separate tax treatments for players related to their income and deductions in 2025: (i) hobby treatment; and (ii) business treatment (for more information on whether income is generated from a business or a hobby click [here](https://www.irs.gov/newsroom/know-the-difference-between-a-hobby-and-a-business)). We assume most of our successful players engage in the platform as an eSports business *with the intent to make a profit*, however, the treatment is dependent on each player and will affect the taxes due. For “hobby income” the IRS will apply taxes for the amount generated by the hobby – with respect to Triumph that is the amount of the 1099. Unfortunately, for tax years 2018-2025 the IRS disallows deductions of expenses associated with hobby income. Here, such deductions would be the amount of tournament entries (i.e. deposits) made. As a result, the 1099 amount would be reported as income on Schedule 1, line 8 of form 1040. The entry fees are deductible from “business income”. Here a player would use Form 1040 Schedule C (“Profit or Loss from a Business”). The amount of the 1099 would be identified on line 1, with the costs and expenses of operating the business being identified in the rest of the schedule. For players operating as a business, the cost of tournament entries, i.e. total deposits, would be identified as a cost of the business, so if you received $700 but spent $600 entering tournaments your total income would be $100. For players operating as a business, be sure not to miss all the deductions that are available, a good overview of these for eSports players and streamers can be found [here](https://darkhorse.cpa/blog/tax-deductions-for-esports-players-and-streamers/).